Beautiful restaurant with amazing staff and quality food

WE love this restaurant And come regularly. Food is always delicious and service is friendly and professional!

Extremely rude waiter lied to our face about which alcohol he was serving us. We kept asking for a Chablis and every time we asked if it was that he would say yes. The check came over and we were charged for a very very expensive different kind of wine not even listed as Chablis. when we simply asked what wine we were served cause it wasn’t the one we ordered and we liked it this man had the audacity to start rolling his eyes at us and started being aggressive. He popped off to a level only seen in season 3 of Jersey Shore. Extremely rude and not the vibe of the beautiful restaurant. Food was fire. A female manager clear the air with us instantly and was extremely nice and gracious! She deserves the world. #queen

Beautiful place I spent my birthday lunch there with my friends , food and drinks were amazing and staff were so sweet, Will definitely come again !

The Breakfast was GREAT, not to be missed. The service was wonderful and attentive.

AMAZING STAFF!!!

This place is magical. We love to come here all the time because the food, service, desserts, drinks and decors keep their integrity. Amazing!

Disorganized

Everything, was so good !
Excellent service, thank you

Disappointed
-Website didnt say limited menu for Valentines day
-Steak was sup par
-Soup was served without a spoon, waiter never returned with one. Since it was cold, I had to get up from my seat and ask for one.
-My friend could barely eat her meal since the main course was not edible

The prefix menu was a surprise. Was never advertised.

This is usually a go to place for me. I will start by saying that the tables were not spaced out enough for dining without partitions. For Valentines Day they had a prefixed menu that was NOT advertised, multiple other guests were shocked at the learning of the $90 prefixed menu with minimal options and there was no drink included. This menu was eventually found online, but took some digging to uncover (not iPhone friendly) There were only two options for each course, one for dessert that was shared, and there were no vegan or vegetarian options on the menu, when on the regular menu- there are plenty, they had to be asked for, and it was just a mere salad offered. We contemplated leaving upon seeing the menu, but thought it may be worth it, as we've never been disappointed during any of our visits. The service was very slow as was the food. We had to get up to request the steak knife that was not brought with my friend's meal. On top of all that, we were overcharged for a drink, and when we attempted to correct it, we were told we probably saw the price on the "lunch" menu, when the price we were referring to was from the menu we were given to order from. I was very let down and disappointed by the service, portion sizes, and unannounced pricey fixed menu. Truly disappointed and not worth all the money spent this evening.

We went for lunch on Valentine's Day in SOHO and dined inside. Thankfully the place wasn't packed and it was also quiet. Staff is just lovely and personable and Laduree has dramatically improved over the years by hiring good staff members. Quality of food is good and I highly recommend the french onion soup which is a treat on is own. We've been outside many times and our first indoor dining experience was easy so we'll be going to LAdureee again and again.

Laduree is always the best escape in NYC. A little taste of France and a chic ambiance. The food and treats are outstanding.

I was really disappointed because when I made the reservation, it was from 4:00-5:30pm. Yet, it was about 4:50 when I felt I was already being rushed because they had to set up for dinner. Additionally, upon arriving they told me to order food as fast as possible because the kitchen was going to close. Following, I asked twice if I could order teas/pastries later on after the kitchen closed and was assured yes. However, 5pm came when I was still working on my dish and was hit with the bill. I explained I was not done ordering and they said they were sorry but they had to set up for dinner. Overall, I was very disappointed since I came for the macarons and croissants for a dine in experience. They told me I had to order at the front and when I went I had to step outside to the back of the line. Overall, I was very annoyed and felt cheated out of my experience.

It was a bit cold (I sat in the garden in 38 degree weather) but other than that the staff was very accommodating and kind. The food was great as always and it was a nice relaxing brunch. Waiter was patient and attentive. Highly recommend!

Excellent and beautiful decor! Will go back as soon as possible!

Super cute place!!
Great food drinks were amazing
The macarons are to out of this world!!!!!!!!!

The server kept interrupting us and we were having an important conversation. This upset me.

Also, it was REALLY cold. The heaters were not close to my table. The food is great and I love the place.

But my server should of bugged us less

This is such a cute place to visit. I will surely visit again in the spring time. The rose latte was a bit powdery but the macrons were fantastic and well as the rose croissant.

The food, service and the ambiance were all amazing. Beautiful place with delectable desserts! The host was kind to switch us to indoor seating from the original outdoors that we couldn’t arrange beforehand. My only complaint is the door that led to the garden was consistently left open as the servers and customers were going in/out. I realize this is a necessity but employees should be more mindful to close the door on their way in/out as this would help tremendously. Will def be back, great place otherwise.

A few of my girlfriends and I came here and we loved it! Food was delicious, ambience was amazing, and overall we felt very taken care of. Would definitely come back. The decor inside is gorgeous!

Sat near a door so it was cold. Sea bass was fishy

I wish more heat was added to the outside dining area but everything else was great

Most memorable is the excellent service. Everyone is so friendly and we were well attended to. Love the ambience of the outdoor garden seating

Everything is great. The French onion soup to die for. The winter chicken is light but filling and delicious! Never had a bad meal here. George the waiter deserves an award for being courteous and remembering our names :). Excellent!

It was great! Just a bit cold, they could use more heaters — that said, it was 25 degrees out so normally would likely be fine.

Heaters for outdoor seating are too high so can't really feel the warmth they emit. Otherwise all the food was good!

Our server was alone and he was great!

Great first date place. Easy to speak amd relax amd get to know someone.

It was nice but too cold for dining outside and lamp was not much help .

The experience could have been made better if there had been more heat lamps or more of a covering over the garden. Since it is a open space you completely exposed to the elements. Bundle up if you eat here! The food and service is excellent.

So adorable, great ambiance. The teas are delicious, croissant was the best and with Moet champagne y the glass for $22, this place is a must!

If I could give an extra star for the ambiance I would. We had a table in the back garden and it was so gorgeous. Even outside with the cold they have a bunch of heaters which help. Great coffee, tasty pastries. Loved the whole experience, would definitely fo back.

Great, as always!

Amazing experience. Seemed a bit understaffed but the food and ambiance was spectacular !

The food is phenominal. My husband said it was "the best quiche he'd ever had" and I can say the same about the macaroons.

The decor and ambiance is very nice and comfortable. The service was great, but we thought that the food was just average and it did not impress us as we thought and for the price. We have visited Laduree in Paris and we liked the food at the Paris location a lot more. Great place to go and enjoy a nice day in the city, the food can be better but other than that, I recommend a visit. It was a nice experience.

Great, classy spot for brunch! Food is great and macaroons are a must.

The service, food, and atmosphere at Laduree SOHO were excellent. A great place to go with friends and family.