Amazing taco tuesday night with friends and great food.
I absolutely loved this place! Great food great service and great drinks
Food was cold and only one waiter was handling all outside tables. I have been here for brunch and must say that was ok but for a friends gathering on a Sunday night I am highly disappointed. Our waiter aiden was awesome. But to eat cold food SUCKS !!!
We had made reservations for a party of 8 on Taco Tuesday night for a birthday celebration. When we got there, we find that in order to get happy hour special, we had to find seating as it was open seating on the opposite side. If we stayed where we had reserved, we’d end up paying full price. So we scattered and ended up finding inside (2) booths next to each other. The food was great, however, we did not enjoy having our party separated. We told the waitress how we were waiting for a big table in front of us once the big party left & other people came in to take the table. The waitress did not tell the new party that we had been waiting for that table. Instead she proceeded in taking their order. Overall, food & Music was great. We just didn’t enjoy having our party separated especially when we were celebrating a birthday. The waitress should have mentioned that we had been waiting for that table.
I made a dinner reservation and was not disappointed. A great hot spot! Cocktails are delicious; just the way I like them. My cousin was in town visiting and had a fun time. Erik provided excellent customer service; very personable and attentive. I will be visiting in the future.
Made a reservation in advance and drove 2 hours to celebrate and enjoy taco Tuesday with some friends. We were told we did not have access to taco Tuesday menus since we made a reservation?? This was not explained on their website anywhere. Would be nice to know in advance. Tried calling the restaurant to modify our reservation but got no answer! Finally We were seated and waited 15 minutes without a server ever stopping by our table. Staff passed our table without any acknowledgement whatsoever. We left after waiting for so long. Very disappointed! I drove 125 miles for nothing. Try training your staff on some basic hospitality skills.
Worked with us and gave me the best 21st birthday i could ask for! Will definitely be back here again for taco tuesday.
Once we sat ourselves near the bar during happy hour. The buss boy was auick to bring us chips and salsa. However, it took quite sometime for our waitress to realize that we were never attended to. We were nearly done with our chips amd salsa by that time. But once our order was in. Time for service was appropriate for the crowd that was there at that time. They also had live entertainment, but was unable to hear unless you sit closer towards him.
Perfect location for a birthday dinner. The service from the entire staff was on point, starting with the host.
We always eat at the bar. Great food and Ryan is the best at the bar!!!
The food was really bad. Service even worse.
Horrible service!! Poor job with chef/waiter with costumer severe allergy to ingredient, still brought the dish out with the ingredient! Waiter was not attentive at all. Manager on duty was not very helpful. Waited 40 minutes for the bill and there were charges on the bill that were not part of our party. Overall, worst experience ever. The only good part about the night was the Dj that was there! He rocked it!
Poor service. The ambiance has drastically changed over the last year. Will not be returning
We sat outside and enjoyed our time. However, it is very dark and the candles on the tables provided little to no help. A better table candle would be very welcome for most people.
Was super excited to try this place, but our server was rude from the start and was no where to be found the whole time. We would of ordered a lot more drinks if we was checking in on us. Ruined our whole experience there. Never again.
The food is great but service was far from friendly and very slow. I had to ask for water several times and my bill was wrong too.
Tuesday was amazing ‼️loved the music 🎶🎶
Came here for a going away get together with friends before we went out to go to the bars in Newport Beach and it was a great start to the night! We sat outside in one of the big booths, our server was great, and the food and drinks were awesome.
The restaurant had a nice ambience and I would definitely recommend it to friends and family.
P.S. our server was extremely accommodating and did not make us feel bad about any of the requests that we made... did not catch his name but I believe he had ginger hair. If you are reading this and you are management you should let him know he is a great employee!
Great food, and drinks.Service can be slow and fyi Taco Tuesday deals only at the palapa bar not at RSVP tables which was pretty bumbed but overall great atmosphere. Sundays are fun!!!
Service was the worst...we had to get up several times to ask again for things....napkins, water (3 times), lime for drinks, utensils (after food came), xtra plate...basically everything we needed. We listed our complaints to the manager...all he did was shrug his shoulders. Didn't care what so ever.
The food wasn't that good all around. The salsa is blan. Service was great however!
Not ready for prime time ...good food but slow service ...should be two working the bar.. Staff worked hard but organization needs work
Our waitress was horrible. Food took forever to come out.
Nice place for brunch. Good food, non-stop mimosas and good music.
Service was horrible, we had two different severs wasn't sure witch one was the official one. We waited for an hour for one of them to take our orders. Also we waited too long for our food, honestly me and my boyfriend were really disappointed. We did not like this place we won't be returning to this restaurant anytime soon.
Our server was AMAZING! Made my friend's birthday very special. Loved the food and ambience.
I have been several times and this was by far my least favorite. The food was ok, some of ours came out incorrect and some cold. The customer service was not what is was in prior experiences.
I went for Mother's Day and the food was beyond horrible. My mother in law is Latina and the second she tasted the food she knew it was a day or two old even the rice was hard from being re cooked over again. It was very disappointing and over priced for two day old food. I paid 100 for a dissatisfied brunch.
Always a great time! Food is wonderful and the ambiance is great!
Food amazing! Ambiance lovely! Service great! Definitely recommend trying their tequila! My hubby & I love this place.
I've been a regular costumer for awhile now. I've been pretty happy with the service, food and drinks. But last time at brunch (4/23) the serivce was really slow and everything was taking awhile from the food and getting drink refills. Our server looked like he wasn't paying attention to our table and seemed in a rush to get our order and we had to repeat our order to him a few times. If the service continues to be this slow i am going to brunch somewhere else and i'll let friends and family know not to waste there time.
Service was poor. We had two different waiters, not sure which one was the official one. Forgot our drinks after waiting 20 minutes. Food was dry. Service was extremely scattered. Carnitas was very dry - not that edible. Guacamole was excellent !! It was close to the theatre and that was good and reasonably priced.
This place is great! The Food is good, however service is horrible. We went to celebrate my friend's birthday and had the worse experience ever.
Service was horrible. When I asked to speak to the manager (female) she came over to our table didn't introduce herself and asked if we asked for her.
I thought she was a person dinning in the restaurant who just came over our table. I would reconsider to celebrate a special occasion there.
The service was not good. Despite having a reservation, we were not seated promptly. We rarely had contact with our waiter, so getting utensils and water was nearly impossible. They also let us know that they would set up the outdoor heaters, but they were not set up until we were about to leave. The atmosphere was great, though. If the service had been better, I would probably return.
Loved the live music by Tian! Food was great and server very friendly!
It was OK forgot to bring my hot saucethey take really long for the food to come out
Love this place! So fun! Amazing happy hour!!
Hostess was not friendly!