LA Prime at The Westin Bonaventure Hotel
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The waiter was amazing. He was very attentive and knowledgeable. Fast and friendly service was provided by all staff. Definitely a great place to visit while in downtown Los Angeles.
Excellent food with a very friendly staff. Never were we rushed enjoyed meal water glass never empty plates cleared in timely manner we will be back
La Prime was a nice experience of class and culinary excellence with a tad of arrogance . There were only a couple of details that are important to mention. Me and my wife had to ask for the Mix drinks menu which means that not all beverages were shown to us at first instance. The second noticeable detail to mention was the removal of all other Silver-Ware on the table which was not necessary. The table was big enough for any extra plates to be added. The third and last detail was the removal of the amenities at the end. We explicitly ordered more bread and dissed olives for a reason. If you want to give an impression of economical advantage you don't need to save a couple of bucks. As a high class restaurant, you should be able to accept an amplitude of criticism specialty due to the outrages high dollar amount for each plate. I've had better steaks at the Outback Steak House and better service. Thank you for reading.
Excellent service provided by Juan and Mario :)
The food was amazing ! We ordered their ranch pork chop, mac n cheese, mashed potatoes and their Cesar salad. It was all delicious. The only bone I have to pick is that there is no dress code. Such a nice hotel and beautiful restaurant and there were men in flip flops having dinner 😖. Other than that amazing service, views and food
Best straight up steakhouse I’ve found in Southern California as of yet. This includes Mastro’s, Wolfgang’s, Cut, Boa (both locations), Russo & Frank’s, etc...
On the food: I’m a ribeye guy but was shocked to find the “Primal” NY to be much better. Standard fare when it came to sides, done perfectly though. Sauces were refined and texturally excellent. Views for miles. Service was good, though the restaurant was shockingly empty and quiet for a Thursday dinner. This may be due to their prices being around 10-15% high for every item. Then again, you do have to pay for that view.
All around excellent meal and will be back even if a bit overpriced.
Came out for a romantic dinner and was not disappointed. We were served quickly and our server was friendly and knowledgeable about the menu. Parking was very easy and the complimentary valet was a nice touch. We really enjoyed our dinner and the view was amazing!
Great experience and ambiance. We came mid-week at the beginning of dinner service, so there was no crowd and fast service. I would definitely recommend others.
Very good service, food is good, a bit on the pricy side but for special occasions it’s worth it.
So so steak - expensive— great service
The Ambiance was gorgeous. Our Wait team was THE BEST... Mark and Juan! He made us feel warm and welcomed. He even tried to explain to me the price increase that I saw on the web and the actual menu. I went on what I thought was their Web site, to get a price range. When I opened the menu, to my Surprise it was noticeably higher in prices.
The Food taste Delicious!
Service, food, and ambiance were spectacular!
Our first time there and my boyfriend and I both agree that this place was amazing. The service, good, view and price were all definitely within and beyond our expectations. Going back soon!
It was amazing. They sat us right away, and the food was just incredible. It was a very memorable birthday surprise for my boyfriend.
Our reservation stated we were requesting a table by the window for our 20th wedding anniversary. The host was the first point of contact and let us down. I understand that our table not being ready but the attitude of the host left a bad impression of the whole experience and restaurant. A smile and a courteous tone would have made the situation a better one. I recommend some customer service training for those who first greet your customers. They are the first and last impression of the business. Our server was phenomenal!!
LA Prime has the best lamb chops ever!
Celebrated my wife's retirement. Romantic setting with great LA city-lights outside. Food was very good. Filet & lobster great and the lamb was excellent as well. Loved the cream corn. They gave my wife a nice surprise dessert. Nice experience.
It was my friends 30th birthday! The food was to die for! I absolutely loved the bread pudding!
We were a party of 11 and they gave us a private room. The food was excellent and the service as well. It would have been nice to be in the main restaurant but large parties hard to accommodate.
Food was not prepared as requested. Steak and lamb chops were ordered well, both meats were probably medium. Also they were not well season. Used a a lot of steak sauce for seasoning. I always order well so I know it’s possible to have a great tasting steak or lamp chop. Ruth Chris does it every time.
Service was excellent!!! Beyond 5 stars actually. The food was delicious! I ordered the filet mignon, medium rare, the knife cut through it like butter!!! The sides were white cheddar Mac n cheese and creamed spinach, both so creamy and phenomenal. By the time it was time for dinner, I was so full I could barely breathe. But the waitress asks “do you like chocolate?” I replied “well yes”. She goes away for 3 mins and comes back with a chocolate mousse cake that tasted nothing less than the rest of the meal. The views were of course breath taking! All in all delightful experience:)
I reserved a table for two next to the window, two weeks prior to the reservation date. We arrived there ( and got stuck in the hotel elevator on the 28 th floor, inside the see throu elevator for ten min, petrifying!) . As we finaly were rescued and brought to the restaurant, we were sat down to a table NOT near the window and when I asked why, I was told that it is only upon availability( so we didnt get what we reserved). The view is the only attractive thing in the restaurant so we were very disappointed .
We kept on asking for water but the waiters were very strange and slow, kept on saying that its arriving soon but it took 20 min ( it was not that busy in the restaurant) and kept pointing at each other for the responsabily of serving us.We finally got water and ordered- sea bass and iceberg salad, the shrimps scampi and the onion soup. It was not worth its value at all, we haven’t even finished our main dishes, because the taste was not that good. Tried the banana cream brûlée , it was cold. So- very slow service, very mediocre food and VERY high prices. Wouldnt bother coming there again!
Very attentive staff and good food but not amazing. Sides were good but steak that we had came out rate and they had to recook it. I don’t like when a prime steak house recooks the steak. If you screwed up a steaks temperature because you are not using a thermometer to test at a Prime steakhouse then you should recook an entirely new steak. Also when you pay an absorbent amount for a quality dinner and view you should not be put in back of a large party so the view is not visible. Overall experience was worth trying one time but most likely will not come back.
Love la prime definitely going back again worth every dollar
Great pace for a date. Great food, great view and great wait staff. Of course, it's a bit over-priced.
Wait staff was very good but forgot ordered item. It was the host staff and management that didn’t make me feel welcome. Tried to valet or park at hotel and they said no because I wasn’t a guest and I had to park across the street and walk. It was a bad move on the hotel to make my wife walk in heals a far distance and then deal with finding the right elevator to the top to be greeted by a host and manager with less then an enthusiastic attitude.
Great service, loved the food and a great view of LA.
Stunning views in the evening, attentive service, excellent wine selection and some good food. Thanks to Blake for his attentive service (particularly as a solo Diner) and tips for a first time visitor to LA.
Unfortunately not all of the food was up to scratch. For example, the mac and cheese was bland, greasy and cooked with fusilli rather than macaroni pasta.
The prices are higher than on menus found online. Steaks start at 60 USD excluding sides, although the sides are designed to be shared. It's great for a special occasion but prepare yourself for an expensive meal.
The atmosphere was very nice. The food and service were average. The place is overrated in my opinion.
Great food and service. Highly recommended!
Best food and service in LA highly recommend this place
Great views good steak excellent service
Food was decent. Lobster was dry & didn’t taste good, couldn’t even finish it. Was disappointed that someone seated 20mins after us received their food 15mins before us & they ordered WAY more than us. DEFINITELY NOT WORTH THE PRICE but it is a nice view.
It waa a great experience !
Norma our server was amazing .
She had great suggestions and I enjoyed my night .. I would highly recommend it!
We were in town for a convention and my sister and I came her birthday dinner. The food and the service were both excellent, thanks Cameron. The Brussel sprouts were to die for. What a wonderful evening to cap off a great trip to LA!
The view is so beautiful so I recommend this place for a an occasion or just a romantic dinner. The food was amazing, from the bone marrow, to there filet mignon, lobster, mashed potatoes and cream corn, and cocktails like the lychee martini is simple yet strong. Great place and service.
It was a great experience for my wedding anniversary. Ther only complaint is it was cold..I couldn't get comfortable. Would have like to have sat closerto the window as I requested during one booking.
Went to LA Prime for the first time for my bday dinner, and it was outstanding!
My husband and I loved the NY steak and All the sides were amazing!
We had a great waiter named Brenton( I think that was his name) but he made it a great experience!! Couldn’t have asked for more.