Very disappointing dinner. Went here for a birthday dinner. Went to the location at the El Conquistador. The room has a terrible ambiance. Leather chairs are worn down and fraying. Bad lighting, very dark. No candles on tables and when we asked for one we got a rinky battery operated one that barely threw any light. No busboys, one waiter for entire room and the woman who I assume was the hostess took our order. They were both nice and helpful but it felt a bit like amateur hour. Didn't have the bottle of wine we wanted to order. The food itself was decent but the atmosphere killed it for me. Didn't enjoy the bill when it came, hate to pay a premium price for a below average dinner. This place needs a top to bottom facelift.
The first thing you notice about this restaurant in the El San Juan Resort & Casino is the beautiful ambiance. The next thing that catches your attention is the fine service and staff. And lastly, the food is more than memorable.
We started with wonderful fresh bread with three delicious butters and followed with perfectly prepared fried calamari with a spicy read sauce.
I ordered the Ossobucco which was well-portioned, prepared perfectly and beyond delicious.
My daughter ordered the chef special of seafood risotto which was creamy and perfectly seasoned.
Our waiter knowing it was my daughter's 21st birthday week, brought out her dessert, creme brule, with a candle and on the house.
The entire experience was five star and we cannot wait to go back to eat there again.
Greeted by the host , gave us a nice table , the captain offer the specials and a special wine from italy . We other the day pasta special , fresh fish and dessert . A nice Chianti wine . Services was excellent , food was great !
The food was subpar for the price and the service . The pasta dish could of been made in my kitchen at home in 5 minutes !
Better options in the hotel.
La Piccola Fontana is a lovely restaurant to celebrate! We were treated with excellent service, suggestions, entrée explanation and no details left out! Francisco is THE BEST! He remembered us from previous times we've dined there! His warm welcome and genuine smile were unexpected and delightful!
Before we left, the Manager Luis Roig stopped at our table to welcome us back to San Juan. We HIGHLY RECOMMEND La Piccola Fontana!
Horrible food, horrible service. Hilton needs to reconsider its selection of resturaunts as this one is giving their property a bad name.
The food was outstanding; how we had a group of eight and it was impossible to communicate with anyone other than the person on your side. The stAff was accommodating and moved is, but the noise was crazy loud. Do not go here if you are a group larger than four.
We did not know what to expect from an Italian restaurant based in a touristy hotel in San Juan. La Picola Fontana exceeded expecations. Our kids (aged 8-10) were very pleased with their food including a delicious cheese ravioli and Porcini Risotto. My wife and I also very much enjoyed our meal and thought the service to be polite, prompt, and friendly. To be sure, this is not the greatest Italian food that you will ever eat, but the restaurant does operate at a fairly high level.
Food was really good. Quiet time of the night. Service was good too.
Decor is beautifully arranged, the chandeliers are spectacular and the furniture is comfortable and elegant. The service is exquisite, they are very attentive in all 4 courses. I was expecting more from their main course. I ordered their star course as it is indicated in their menu, and I was soooooooo not impressed by it. It was lobster risotto on a champagne sauce and it was just plain BLAH! on taste, no taste AT ALL, I even had to add some pepper and salt to it to even have some flavor in my paled to digest. Their broccoli also extremely under seasoned. Tiramisu was ok, I've had better indeed. Is a nice ambiance but not exquisite food as you expect coming from a restaurant that is located at one of Puerto Rico must popular hotels.
Just the best in italian food and outstanding service.
The food is great! I had authentic Italian ravioli for the first time, and it was delicious. The ambiance was nice until a family of about 15 walked in and were VERY loud, but the restaurant staff couldn't do much about that, I guess. The prices fit the mold for fine dinning ($$), but I would definitely go back.
Great food, staff is very friendly and accommodating, and the environment is wonderful. Flexible to your needs and provide options on their offerings. A place that worth a return trip.
Perfect romantic rest for an anniversary dinner. Food was well presented and the service was excellent. Great rest all around.
I was greatly disappointed with our visit to the restaurant. As i was not staying at this hotel, I still however try to get to this restaurant due to past experiences. We ended up being the only people in the place during our entire meal, which kind of told us something. While the waiter was trying to be extremly service oriented, it was way too much. I did not like at all the waiter standing right behind us while we were eating as we could not really have a conversation among ourselves without being heard. Also, the food was not up to what I had come to expect from this restaurant. I will not be returning.