Kona Grill - Troy

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1. OT

   OpenTable Diner

   New Orleans

   12 reviews

   3.0

   12 reviews

   Dined 5 days ago

   overall3food3service3ambience3

   They have really limited the menu options, there isn’t much as before. The food came out quick but there was 1-2 ways in the restaurant, so our service wasn’t the best. They are understaffed which I understand but as a paying customer, we shouldn’t wait for long time for out waiter. I would recommend to hire more staff members, and bring more menu options.

   Report
2. BB

   BraiB

   1 review

   5.0

   1 review

   Dined on June 19, 2022

   overall5food5service5ambience5

   Pleasant experience. Good food. Would definitely come back.

   Report
3. Z

   Zakes

   Detroit

   11 reviews

   vip
   4.0

   11 reviews

   Dined on June 19, 2022

   overall4food5service5ambience4

   Father’s Day

   Report
4. AR

   AnnR

   1 review

   1.0

   1 review

   Dined on June 19, 2022

   overall1food1service1ambience2

   My experience started off as any does. With the server not having an idea of their Date Night special. It took quite a while to order because our server decided to take another family’s order that sat after us. Then when we finally placed the order the server came back three times apologizing that they didn’t have what we wanted. It’s the special. Why wouldn’t you have the food for the special at 5:30pm. It’s not like we were even there late. Then when we decided to say something about the fact that they didn’t have what we requested, the server even said I know it’s unacceptable. Well we agreed. They didn’t offer us anything else to replace the missing items until we said is there anything else we could possibly have? They only gave us one option which was the cheapest appetizer on the menu. When the manager finally came over and we expressed our concern for our situation, the only thing that was offered was for them to pay for our bottle of wine. We didn’t even care about the wine. Seriously, I felt like they wanted us to leave. So, since there was no other option given to us we obliged them and went down the street to Foco Brazilian and had a unbelievably fantastic experience. I will never go back to Kona Grill.

   Report
5. L

   Lamarr

   1 review

   5.0

   1 review

   Dined on June 17, 2022

   overall5food5service5ambience5

   Our server was great, she had more then a few tables to take care of and yet she still made sure we where taken care of, made my date night great. Can’t remember her name right off hand but she was a taller black women. I work in the customer service industry, so love it when I see individuals go above and beyond.

   Report
6. Y

   Yummy

   Detroit

   5 reviews

   5.0

   5 reviews

   Dined on June 16, 2022

   overall5food5service5ambience5

   Great food. Great service

   Report
7. V

   Vegan

   Detroit

   26 reviews

   3.0

   26 reviews

   Dined on June 15, 2022

   overall3food3service1ambience3

   This place really needs a makeover. Booth seats were cracked, upholstery dingy, and the tables are worn. Service was pretty slow. I get it, there are staffing shortages. Even still, two hours twenty minutes for a meal that should have been completed in 90 minutes.

   Report
8. ED

   ElderDrG

   Detroit

   15 reviews

   vip
   5.0

   15 reviews

   Dined on June 13, 2022

   overall5food5service5ambience4

   Excellent service and excellent food. The atmosphere is dynamic and energetic. A good place to have a good time with friends.

   Report
9. OT

   OpenTable Diner

   Detroit

   1 review

   1.0

   1 review

   Dined on June 11, 2022

   overall1food3service1ambience2

   Took over an hour to get food after ordering. Drinks took 45 mins. They were not busy either.

   Report
10. CM

    CindyM

    Detroit

    5 reviews

    5.0

    5 reviews

    Dined on June 10, 2022

    overall5food5service4ambience4

    We always have good food, service and enjoyable time

    Report
11. T

    Terrell

    1 review

    1.0

    1 review

    Dined on June 8, 2022

    overall1food1service1ambience1

    Terrible. Asked steak to be cooked medium - first time it came back raw so I sent it back. The second time again it came back raw. Awful. I will never eat here again. It was extremely loud and overpriced as well.

    Report
12. TC

    TimothyC

    Detroit

    5 reviews

    vip
    3.0

    5 reviews

    Dined on June 8, 2022

    overall3food2service3ambience3

    Kona Grill seems to have increased their prices while decreasing the quality of the food being served. Not a good combination. Also, just did not seem as clean it used to be in this restaurant.

    Report
13. OT

    OpenTable Diner

    San Francisco

    9 reviews

    vip
    1.0

    9 reviews

    Dined on June 6, 2022

    overall1food1service1ambience1

    The server was horrible. The food was below average and the prices have sky rocketed.

    Kona Grill - TroyResponded on June 8, 2022We appreciate you taking the time to provide us your rating. We would love to hear from you to hopefully win four extra stars on your next visit! Please contact a manager on duty at 248.519.4993 so we can invite you back

    Report
14. OT

    OpenTable Diner

    Detroit

    5 reviews

    5.0

    5 reviews

    Dined on June 4, 2022

    overall5food5service5ambience5

    Everything was so good and wonderful service.

    Kona Grill - TroyResponded on June 8, 2022Thanks for coming in and going the extra mile to let us know that we did a fantastic job! Come on back soon for another round of those custom Kona vibes we try so hard to bestow on guests like yourself!

    Report
15. JA

    JACKIE

    Detroit

    1 review

    vip
    5.0

    1 review

    Dined on June 3, 2022

    overall5food5service5ambience3

    Strange thing to say and please know, i enjoyed my time/dinner at Kona Grill. Just found it odd that the table had been written on to the point of not with pen but chiselled writing. Like past customers engraved the table with not appropriate wording.

    Report
16. JW

    JenniferW

    1 review

    4.0

    1 review

    Dined on May 31, 2022

    overall4food4service4ambience4

    Phil was a great waiter. Made the experience personal to us. Food was delicious. The manager gave us some great suggestions and we tried many of them.

    Kona Grill - TroyResponded on June 1, 2022It is always amazing for us to hear that our team is doing an exceptional job with our guests here at Kona. It's no secret around here that Phil is an all-star thanks to those like yourself who are kind enough to reach out to us and let us know that our team members are crushing it. Thank you for your kind words, and please come on back soon!

    Report
17. DE

    DianaE

    San Francisco

    1 review

    vip
    3.0

    1 review

    Dined on May 30, 2022

    overall3food2service3ambience3

    steak I ordered medium, it was cooked more, also steak quality was not good at all, mostly fat.I ordered one bottle of wine and got another brand (which was good but still).

    Kona Grill - TroyResponded on June 1, 2022We appreciate you bringing your concerns to our attention and we sincerely apologize to hear that your dining experience was not up to our usual acclaim. We take pride on our attention to detail and it was unusual to hear that your steaks did not match our expectations. Please contact us at 248.519.4993 so we can follow up on your experience and we hope you would give us the opportunity to make it right. Best, Kona Management

    Report
18. OT

    OpenTable Diner

    Detroit

    1 review

    5.0

    1 review

    Dined on May 28, 2022

    overall5food5service5ambience4

    Everything was amazing I love it

    Report
19. DD

    DinaD

    Detroit

    28 reviews

    vip
    5.0

    28 reviews

    Dined on May 27, 2022

    overall5food5service5ambience5

    We had a great time! Stopped by for a quick happy hour break! Our server was Justin and he was just the sweetest and energetic! We had the casamigos margarita and crab roll.

    Report
20. KG

    KellyG

    Chicago

    8 reviews

    3.0

    8 reviews

    Dined on May 24, 2022

    overall3food3service3ambience3

    Food was not as good as I remember just ok. I got a Philadelphia roll and the salmon in it was very mushy. Asian coleslaw was warm which concerned me since I believe it has Mayo in it. Server was very friendly and seemed efficient however it took 35 min to get our food and the dining room was pretty empty. Seated at 5:45 ordered after about 5 min and food came out at 6:25.

    Kona Grill - TroyResponded on May 25, 2022We appreciate you taking the time to provide us your rating. We would love to hear from you to hopefully win two extra stars on your next visit! Please contact a manager at 248.519.4993

    Report
21. OT

    OpenTable Diner

    Detroit

    2 reviews

    5.0

    2 reviews

    Dined on May 22, 2022

    overall5food5service5ambience5

    So yummy!! The lemon penne is sooo good

    Kona Grill - TroyResponded on May 24, 2022Thank you for the 5 stars! We appreciate your positive review and look forward to seeing you again!

    Report
22. OT

    OpenTable Diner

    Detroit

    1 review

    3.0

    1 review

    Dined on May 21, 2022

    overall3food1service4ambience1

    Very disappointed in the quality of the food. I used to love the Macadamia Chicken. The past couple of times I was there it was dried out like it was reheated and the mashed potatoes were hard as a rock. Not looking to go back so quickly.

    Kona Grill - TroyResponded on May 24, 2022We appreciate you taking the time to provide us your rating. We would love to invite you back to hopefully win two extra stars on your next visit! Please contact a manager at 248.519.4993

    Report
23. C

    Coilytop

    Detroit

    19 reviews

    3.0

    19 reviews

    Dined on May 21, 2022

    overall3food3service4ambience3

    Good service all around. Food was pretty good, enjoyed the atmosphere, although it was a little dark in the place, but I guess a good thing for date night.

    Report
24. OT

    OpenTable Diner

    Detroit

    1 review

    5.0

    1 review

    Dined on May 20, 2022

    overall5food5service5ambience5

    Our waitress was awesome. Food was (and is always) amazing. tomato soup, edamame, lemon drop martini, vegan sushi, garlic lemon penne- all so perfect which is why I come here all the time and always order all those things I just can’t resist. Just wish it wasn’t so pricey to be honest but that’s the only complaint ever

    Report
25. MD

    MaryannD

    1 review

    4.0

    1 review

    Dined on May 20, 2022

    overall4food5service5ambience5

    Love this restaurant. Food and service is always great here.

    Kona Grill - TroyResponded on May 24, 2022Thank you for the review! Looking forward to seeing you soon!

    Report
26. JB

    JulianneB

    Grand Rapids

    18 reviews

    vip
    5.0

    18 reviews

    Dined on May 18, 2022

    overall5food5service5ambience5

    Super yummy! Great drink menu and one of the best happy hours!

    Kona Grill - TroyResponded on May 20, 2022Thanks for coming in and going the extra mile to let us know that we did a fantastic job! Come on back soon for another round of those custom Kona vibes we try so hard to bestow on guests like yourself!

    Report
27. SC

    SweetCece

    Detroit

    1 review

    5.0

    1 review

    Dined on May 15, 2022

    overall5food5service5ambience5

    Sunday Brunch with my son celebrated his 25th Birthday.

    Kona Grill - TroyResponded on May 17, 2022Thank you for the 5 stars! We appreciate your positive review and look forward to seeing you again!

    Report
28. TD

    TiffanyD

    Toledo

    2 reviews

    4.0

    2 reviews

    Dined on May 14, 2022

    overall4food3service5ambience5

    Mac n cheese was cold. Wasn’t expecting that. Very bland and really didn’t taste like we thought it would. Mashed Potatoes were the same. We really loved the ribeye meatballs though!!!

    Kona Grill - TroyResponded on May 17, 2022Thank you for the positive review! We are so glad you had a great experience! Looking forward to seeing you soon!

    Report
29. OT

    OpenTable Diner

    Detroit

    1 review

    2.0

    1 review

    Dined on May 14, 2022

    overall2food4service2ambience3

    Service was not all that hottest and waitress have attitudes

    Kona Grill - TroyResponded on May 17, 2022We understand your disappointment with us and we appreciate you bringing these issues to our attention, which has been shared with the team. We agree that your unusual experience did not match our exceptional standards and it is important to us that our guests receive the true Kona experience that we are known for. Please contact us at 248.519.4993

    Report
30. PA

    PeteA

    Detroit

    7 reviews

    4.0

    7 reviews

    Dined on May 14, 2022

    overall4food3service5ambience3

    Very trendy, bustling spot with available patio/open-air dining. I’m starting by saying that I can’t say enough good things about the staff. Our server was top notch; very informative, attentive, and helpful. The manager even stopped by to see how things were and if we had any issues. Our appetizers, mains (non-sushi), drinks, and dessert were all outstanding. The Saki flight was a good value and quite delicious. The downside is that we went there for sushi and sadly found it to be extremely overpriced for what you get, and significantly lacking in flavor for several of the pricier rolls. The exception was the Yamada roll…delicious!! We frequent other sushi places in Troy where the rolls are 1/2 the price and much more flavorful. If you’re looking for a fun night out with good service (and you don’t want sushi), this is a great place. If you really want a top tier sushi experience, I honestly can’t say I’d go back here for that.

    Kona Grill - TroyResponded on May 20, 2022Thanks for coming in and going the extra mile to let us know that we did a fantastic job! Come on back soon for another round of those custom Kona vibes we try so hard to bestow on guests like yourself! Cheers!

    Report
31. D

    Docbig

    Detroit

    14 reviews

    vip
    3.0

    14 reviews

    Dined on May 13, 2022

    overall3food3service4ambience3

    Just very mediocre chain food. Nice vibe with good DJ. But in need of upgrading food. Nothing more than fair.

    Kona Grill - TroyResponded on May 14, 2022We take pride in our excellent culinary standards and we clearly missed the mark on our attention to detail that we are usually acclaimed for. We appreciate you for bringing your concerns to our attention and we would like the opportunity to make it up to you so that you can get the true Kona Grill experience you should have received in the first place. Please contact us at 248.519.4993

    Report
32. AH

    ArthurH

    Detroit

    3 reviews

    4.0

    3 reviews

    Dined on May 12, 2022

    overall4food5service5ambience4

    Good and service was great!! AC was out of order so it was a bit warm.

    Kona Grill - TroyResponded on May 14, 2022Thank you for the review! Looking forward to seeing you soon!

    Report
33. TB

    TerriB

    Detroit

    27 reviews

    5.0

    27 reviews

    Dined on May 12, 2022

    overall5food5service5ambience4

    Our food and service were great! The date night special was a great value and was enough variety for us to enjoy each other’s plate. Carrot cake is incredible.

    Kona Grill - TroyResponded on May 17, 2022Thank you for taking the time to leave such a thoughtful review! Our motto is Make Every Experience Exceptional, and I am so pleased we seem to have done our job! I will pass your note on to our team, I know it will make their day to read your review.

    Report
34. AP

    AniP

    Detroit

    9 reviews

    vip
    3.0

    9 reviews

    Dined on May 11, 2022

    overall3food3service3ambience4

    Food was fine. Pricey cabernet was served WARM (not room temp). Server basically THREW each thing on the table and rarely checked on us.

    Kona Grill - TroyResponded on May 19, 2022We understand your disappointment with us and we appreciate you bringing these issues to our attention, which has been shared with the team. We agree that your unusual experience did not match our exceptional standards and it is important to us that our guests receive the true Kona experience that we are known for. Please contact us at 248.519.4993 Best, Kona Management

    Report
35. AL

    AmandaLy

    Detroit

    4 reviews

    5.0

    4 reviews

    Dined on May 9, 2022

    overall5food4service5ambience5

    Mother’s Day (the day after)

    Kona Grill - TroyResponded on May 11, 2022Thank you for the 5 stars! We appreciate your positive review and look forward to seeing you again!

    Report
36. OT

    OpenTable Diner

    Detroit

    1 review

    3.0

    1 review

    Dined on May 9, 2022

    overall3food2service5ambience4

    Went on Mother’s Day (Sunday) evening. A lot of the menu items were out of stock. Swordfish was bad/old. Other food (steak)was okay nothing special. The salad and vegetables were great. The service was outstanding!

    Kona Grill - TroyResponded on May 11, 2022We appreciate you taking the time to provide us your rating. We would love to hopefully win two extra stars on your next visit! Please contact one of our managers at 248.519.4993

    Report
37. OT

    OpenTable Diner

    Chicago

    1 review

    4.0

    1 review

    Dined on May 8, 2022

    overall4food3service4ambience4

    Great experience however I was not very pleased with the fact that the menu was limited for Mother’s Day.

    Kona Grill - TroyResponded on May 11, 2022Thank you for the review! Looking forward to seeing you soon!

    Report
38. JW

    JoannaW

    Detroit

    1 review

    5.0

    1 review

    Dined on May 8, 2022

    overall5food5service5ambience5

    The food was delicious the drinks were delicious my favorite was the watermelon margarita my steak was cooked properly. I had no complaints. I have celiac and I had no issues with my meal or my salad and the ranch is so good you guys should sell it by the bottle. I’ll definitely be back and I rated the noise level high but it didn’t bother us one bit

    Kona Grill - TroyResponded on May 11, 2022Thanks for coming in and going the extra mile to let us know that we did a fantastic job! Come on back soon for another round of those custom Kona vibes we try so hard to bestow on guests like yourself!

    Report
39. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on May 8, 2022

    overall5food5service5ambience5

    The best period not one issue. I can’t make up a lie

    Kona Grill - TroyResponded on May 9, 2022Thanks for coming in and going the extra mile to let us know that we did a fantastic job! Come on back soon for another round of those custom Kona vibes we try so hard to bestow on guests like yourself!

    Report
40. OT

    OpenTable Diner

    Detroit

    1 review

    3.0

    1 review

    Dined on May 8, 2022

    overall3food4service4ambience1

    Restaurant was extremely hot inside and the music was way too loud. They also have a major fruit fly problem. They were constantly flying around they table and we could see 10 of them on the wall.

    Report