Kona Grill - Scottsdale

3.9
543 Reviews
$30 and under
Contemporary American
Welcome to Kona Grill Scottsdale, located at Scottsdale Fashion Square in the heart of Old Town, steps away from the vibrant entertainment district and waterfront shopping. Visitors and locals can enjoy our scratch kitchen and award-winning sushi after reveling in the art and culinary festivals, and Southwestern culture. Come try our delicious, handcrafted cocktails and start your night with the best reverse happy hour in town. Enjoy a diverse menu featuring a wide variety of contemporary American dishes, as well as a variety of entrées and appetizers with a global flair. Specialties include Miso-saké Sea Bass in a delectable marinade, filets, almond-crusted Pork-Tenderloin, and our signature Macadamia Nut Chicken. The restaurant’s contemporary ambience, with its beautiful aquarium and outdoor patio, provides the perfect venue for special occasions like bridal showers, baby showers, birthday celebrations, business meetings, date night, or just any occasion really.

Support Kona Grill - Scottsdale during COVID-19

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Contactless payment available
  • Sealed or wrapped utensils used
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace

Offers

Instantly increase your points with dining rewards

See availability for bonus point tables

Sun 10:00AM - 2:00PM 2:15PM - 2:45PM 7:00PM - 10:00PM
Mon - Thu 6:00PM - 8:45PM
Fri 12:00AM - 12:00AM 8:00PM - 11:45PM
Sat 12:00AM - 12:00AM 10:00AM - 2:00PM 2:15PM - 2:45PM 8:00PM - 11:45PM

What 543 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.9based on recent ratings
4.0
food
3.8
service
3.7
ambience
3.7
value
Noise · Moderate
59% of people would recommend it to a friend
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
Sort by
Filters
D
Davib
Chicago
14 reviews
Dined 3 days ago
Overall5food5service5ambience4

Visited with out of town friends. Restaurant wasn’t too busy and I appreciated our server letting just relax and talk.

Kona Grill - Scottsdale
Responded 2 days ago

Thank you so much for your 5 star review!

Report
OT
vipOpenTable Diner
Phoenix
1 review
Dined 4 days ago
Overall1food2service2ambience3

Food brought out a different times. Orders not as ordered such as a French dip with only meat and bread showed up with everything on it. Kids bento box showed up before appetizers. Appetizers showed up 10 minutes apart. French fries added to dinner order when appetizer was delivered showed up after everyone was done even after asking about it. Kids bento box showed up with wrong sides. What could go wrong did go wrong sadly for this restaurant.

Kona Grill - Scottsdale
Responded 3 days ago

I'm so sorry about this. We would love to correct these issues and show you the Kona Way of service! Please call us at 480-429-5431 so we can make it right.

Report
MS
MSheps
Phoenix
2 reviews
Dined 4 days ago
Overall4food4service5ambience4

The prices have skyrocketed here. We ordered 2 poki bowls, a flatbread pizza, and an appetizer 3 piece sliders with soggy fries. One iced tea & 3 waters. It was $100.00!

Kona Grill - Scottsdale
Responded 3 days ago

Thank you for the 4 star review. We do still offer Happy hour during the week and most of these items are offered! Hopefully we will see you again soon!

Report
MH
MHAN
1 review
Dined 4 days ago
Overall1food1service2ambience1

They couldn’t seat us at our reservation because they said they needed 2 hours notice. Restaurant was empty too. Drinks took forever and food was not made to our request. Restroom was dirty and had no soap. Always nice to see staff walking out of a bathroom knowing they couldn’t wash their hands. Just not well managed.

Kona Grill - Scottsdale
Responded 3 days ago

I'm so sorry about this. We would love to correct these issues and show you the Kona Way of service! Please call us at 480-429-5431 so we can make it right.

Report
OT
OpenTable Diner
1 review
Dined 4 days ago
Overall2food3service1ambience2

Server messed up several orders at our table. Service slow, drinks slow. Would not go back

Kona Grill - Scottsdale
Responded 3 days ago

I'm so sorry about your experience. We would love to hear more about your service so that we can correct the issues in the future. Please call 480-429-5431 and ask for a manager. Thank you

Report
w
vipwendyc
Phoenix
32 reviews
Dined 4 days ago
Overall3food3service3ambience2

Our server in training was wonderful and customer service oriented. While we had a reservation the table wasn't ready for 10 minutes and it took 30 more to put the order in....don't want to fault the server if they are short on staff. Checkerboard and Rainbow roll was tasty.

EK
EricK
Phoenix
1 review
Dined 4 days ago
Overall2food1service2ambience1

We went for Fathers Day Brunch and it was not good. The service was slow and almost non existent even though the restaurant was not busy. The food was not anything to be desired. The best part of my meal was the kids bento boxes and the picasso roll, but those are old classics. Everything was just blah. The lighting was weird, made it feel like a warehouse. The fish tank was super cloudy and gross looking. The server was barely attentive. A manager walked around and was asking something, I assume if everything was alright, but I couldn't hear what he was saying and he didn't stick around long enough for me to find out. The avocado lobster toast had no flavor and was just okay. Nothing special about this visit at all. Oh, and the restrooms were disgusting! We got there at 11 am and the restrooms looked as if they had not been cleaned from the night before. They had tp all over the floor, one of the stalls was clogged and the smell was just awful. My wife told me only today that she was super disappointed, because she didn't want to ruin Father's Day for me and that was after I expressed my disappointment. We have been to this particular restaurant a million times and have had an occasional miserable experience and this particular meal was one of them. They can do better and usually do, but their brunch menu needs major work. I would say, stick to their regular menu and eat on the upstairs patio.

Kona Grill - Scottsdale
Responded 2 days ago

Eric, I am very sorry to hear about your experience. We love like to make things right! Please give us a call at 480-429-5431 and ask to speak to Meaghan or Crystal.

Report
OT
OpenTable Diner
1 review
Dined 5 days ago
Overall2food3service1ambience2

Service sucked

Kona Grill - Scottsdale
Responded 5 days ago

I'm so sorry to hear this. If you could give us a call at 480-429-5431 we would love to see if we can fix this experience.

Report
BM
BMSemple
New York Area
8 reviews
Dined 5 days ago
Overall1food3service1ambience1

This was the worst dining experience I've ever had.
We were a party of eleven and were seated at on long table that was six deuces pushed together. It was nice of them to accommodate us. But the food and trash on the floor was a turn off.
Half of our drinks were served. Appetizer course arrived - incorrectly. The order was wrong. "can we please get the lemonade for the kids?" "You didn't get them?" "My mom ordered a gin & tonic thirty minutes ago, and she's still waiting for her drink." "You never got it?"
It took 45 minutes to get entrees. Some were wrong completely, and some were just made with the ingredients that we'd requested be left out.
My entrée - which I asked to be made with no cucumber - came WITH cucumber. The food runner apologized and took it back to be remade.
When my guests had finished their dinners I asked the waiter (who we seldom saw) where my entrée was. "Well I have to go upstairs to get it" - he snapped.
The manager brought the entrée, set it down and said "Sorry for the wait". And he left.
The bill was paid and was substantially higher than it ought to have been. So we asked for an itemized receipt.
Then another APPETIZER was brought to the table. What?
There were items on the bill that we didn't order.
The whole experience was unfortunate. And we won't be going back.
It ought to be noted that at NO point during the evening did anyone come to the table and ask us how things were.

Kona Grill - Scottsdale
Responded 3 days ago

I'm am so sorry for your experience. This is most definitely not the Kona way of service. We would like the chance to make this up to you. Please give us a call at 480-429-5431!

Report
OT
OpenTable Diner
Phoenix
1 review
Dined on June 17, 2021
Overall1food3service2ambience1

Really slow service but seemed to be under staffed.

Kona Grill - Scottsdale
Responded 5 days ago

I'm am so sorry to hear about your experience. Please give us a call at 480-429-5431 so we can make it right.

Report
PG
vipPamG
Phoenix
66 reviews
Dined on June 15, 2021
Overall5food4service5ambience4

Hadn't been to Kona in quite a while. I really enjoyed the food and our server Victor was outstanding.

Kona Grill - Scottsdale
Responded on June 16, 2021

Thank you for the wonderful review! We look forward to seeing you again soon!

Report
v
vipvalleyrests
Phoenix
19 reviews
Dined on June 13, 2021
Overall4food4service4ambience3

Staffing issues and less cleanliness standards than last visit. Orders not right. Exec chef was pleasant and tried to make it right which was much appreciated! Lack of management here, need to walk around and manage and not sit in office or leave when busy and things not running well?

Kona Grill - Scottsdale
Responded on June 15, 2021

We are glad to hear that the Chef was able to make your experience better. We appreciate your review and are working on the issues. Thank you for your understanding and for your business. We hope to do better on your next visit.

Report
OT
OpenTable Diner
Tucson
1 review
Dined on June 12, 2021
Overall5food4service5ambience4

The food and service was great! Loved being able to eat high quality French fries and sushi in the same restaurant! We will be back!

Kona Grill - Scottsdale
Responded on June 14, 2021

Thank you for your 5 star review! we look forward to seeing you again soon!

Report
CG
CharlesG
New York Area
4 reviews
Dined on June 12, 2021
Overall5food5service5ambience5

The food was outstanding and service was good. The restaurant wasn’t overcrowded for a Saturday night and the noise level wasn’t too high. Always a solid choice for dinner.

Kona Grill - Scottsdale
Responded on June 14, 2021

Thank you so much for the great review! We're so glad you enjoyed the food and service so much! We look forward to seeing you again!

Report
g
goodfood
Minneapolis
3 reviews
Dined on June 8, 2021
Overall5food5service5ambience4

Drake our waiter was very flexible and accommodated our need to add people to the reservation. Friendly.

Food was properly served and very tasty. Would reorder what we ordered.

J
vipJohn
Phoenix
1 review
Dined on June 6, 2021
Overall1food2service2ambience3

So the sushi wasn’t terrible. Had there not been so many mistakes and delays, the meal could’ve been fair to average. It was relatively expensive and I just don’t see how they can compete in the Scottsdale restaurant market.

OT
OpenTable Diner
Phoenix
2 reviews
Dined on June 5, 2021
Overall2food2service1ambience3

Arrived on time as we made a reservation. They said it would be 15-20 min because they are in the middle of a shift change. Within 5 minutes other people arrived and were seated before us. When asking why we haven’t been seated when we had a reservation and the other people didn’t, the lady was rude and said... “I told you to wait!” The our waiter barely checked on us. Had to ask 3 times for our water to be filled and for ketchup. To top it off there was a hair in my salad!!! This place has gone down hill... terrible service, rude hostesses and hair in food! Will not be back!

Kona Grill - Scottsdale
Responded on June 7, 2021

This is upsetting to hear and this is not the standard we operate at. I would like to know more about your experience so we can identify the server and hostess who helped you so we can coach and develop accordingly. Please reach out to a manager at 480.429.5431

Report
NF
NairdaFoodie
New Mexico
1 review
Dined on June 4, 2021
Overall5food5service5ambience5

Food was great! The order did take quite a while to come out.
The kitchen team brought the food out and apologized for the delay. He had mentioned that a manager would be by to talk about the delay and offer a comp on the meal. That did not happen, but the food was tremendous.
Definitely will give this place another go.

Kona Grill - Scottsdale
Responded on June 7, 2021

Thank you for your kind comments! I will find out why a manager didn't swing by. Can't wait for your next visit!

Report
OT
OpenTable Diner
San Francisco
1 review
Dined on June 4, 2021
Overall4food4service5ambience4

Fun time for a date night!

Kona Grill - Scottsdale
Responded on June 7, 2021

We have date night specials Sun-Wed! Come back and see us!

Report
FM
FoodMan
Phoenix
2 reviews
Dined on June 4, 2021
Overall5food5service5ambience5

Our server was fantastic as he took over our table as it was not his area. Great experience and lovely food

Kona Grill - Scottsdale
Responded on June 7, 2021

Thank you for taking the time to let us know how we did! It is great to hear our server was able to provide a great experience for you. We look forward to your next visit!

Report
BB
BillB
Phoenix
6 reviews
Dined on May 31, 2021
Overall1food2service2ambience2

Server was inexperienced. Couldn't open a wine bottle Food highly salty. Reservation had special occasion - my wife's 70th Birthday - not even mentioned! Won't return

Kona Grill - Scottsdale
Responded on June 3, 2021

Bill, I will get with my staff and coach them accordingly ensuring they follow proper steps of service and adhere to all recipe specs. I would like the chance to make things for you. Please reach out to Crystal, the GM, at 480.429.5431

Report
PH
PortiaH
1 review
Dined on May 29, 2021
Overall5food5service5ambience5

Great place! Food, service, ambience, can't beat it. I can actually say, I deserved this wonderful experience.

Kona Grill - Scottsdale
Responded on May 31, 2021

Portia, You definitely deserve to treat your self AND have a great time! We are so glad we were able to provide such a great experience for you. See you soon!

Report
DJ
DJoser
Phoenix
4 reviews
Dined on May 29, 2021
Overall3food4service5ambience4

The food value and service were excellent. The place has seen better days.

Kona Grill - Scottsdale
Responded on June 3, 2021

Thank you for taking the time to let us know how we did! We look forward to your next visit with us!

Report
W
vipWineanddine
Phoenix
15 reviews
Dined on May 26, 2021
Overall5food5service5ambience4

The prime rib is fantastic! Service was perfect and saw other dishes we would like to try next time.

Kona Grill - Scottsdale
Responded on May 30, 2021

Thank you for taking the time to let us know how we did! We look forward to your next visit with us

Report
s
susanc
1 review
Dined on May 22, 2021
Overall3food3service3ambience3

Prime rib was extremely spicy. They changed the vegetable from what was on the menu, I used to like the restraunt alot but n;ot any more

Kona Grill - Scottsdale
Responded on May 30, 2021

Susan, I apologize about your entrée not being prepared to your liking. I would like to find something on our menu that you will enjoy and crave for your upcoming visits. Feel free to reach out to a manager on your next visit or call 480.429.5431

Report
OT
vipOpenTable Diner
Palm Springs
9 reviews
Dined on May 21, 2021
Overall1food1service1ambience3

Service was bad. Food was bad

Kona Grill - Scottsdale
Responded on May 23, 2021

This is upsetting to read! I would like to know more about your recent visit with us. Please reach out to a manager at 480.429.5431

Report
c
vipcatherinebassick
New England
11 reviews
Dined on May 15, 2021
Overall2food2service1ambience2

We went for lunch and what should be no more than one hour took 2.5 hours. I would not recommend.

Kona Grill - Scottsdale
Responded on May 17, 2021

I apologize about the slow service and there is no excuse for it. We are working hard to develop the staff to increase speed of service and quality of food. We hope you can give us a second chance. Please ask for a manager on your next visit! Have a great afternoon.

Report
LG
LizG
1 review
Dined on May 12, 2021
Overall1food4service4ambience1

My margarita glass broke as I was grabbing on to it and got all over my phones and pants as well as my wife purse an all I got from all the was that drink taken off my bill. I'm sorry but that was the worse I guess as a restaurant guest it was the worse experience for me.

Kona Grill - Scottsdale
Responded on May 14, 2021

LizG, I deeply apologize about your experience. Poor service and broken glassware is unacceptable. I would like to hear more about your experience so we can work this out for you. Please call me, Crystal the GM, at 480.429.5431 I look forward to speaking with you.

Report
s
saw999
Phoenix
11 reviews
Dined on May 10, 2021
Overall4food4service5ambience5

Food was good and value for price ok. Sea bass was a very small portion but flavor good. Lettuce wraps nice beginning. Our waiter was excelleng

Kona Grill - Scottsdale
Responded on May 14, 2021

We are glad to hear you enjoyed everything during your recent visit with us! Hope to see you again soon.

Report
NF
NotaFan
Phoenix
1 review
Dined on May 9, 2021
Overall1food1service1ambience2

Very slow service. Two tables that arrived after us were served their meals before us. Had to remind the food runner that we ordered appetizers when she brought our entrees. Both prime rib and ribeye were ordered medium rare, and they were prepared medium well. Did not want to send back because it took so long to get our meals in the first place. First and last time I will go to Kona Grill. Very disappointing.

Kona Grill - Scottsdale
Responded on May 14, 2021

Slow service is unacceptable and i apologize you suffered from that on your last visit with us. There is no excuse for this and I would like the opportunity to invite you back and make it right. You can contact the GM, Crystal, at 480.429.5431

Report
OT
vipOpenTable Diner
Omaha
4 reviews
Dined on May 9, 2021
Overall1food1service1ambience2

Went for Mother’s Day brunch. Very disappointed in service and food. Usually love kona. Maybe they just can’t brunch.

Kona Grill - Scottsdale
Responded on May 14, 2021

It's upsetting that you did not have a more positive experience with us on Mother's Day. There is no excuse for this and I would like the opportunity to invite you back and make it right. You can contact the GM, Crystal, at 480.429.5431

Report
RR
RobR
Phoenix
1 review
Dined on May 8, 2021
Overall2food3service1ambience3

Mainly there for happy hour, but took 2.5 hours. Service was very slow and disappointing.

Kona Grill - Scottsdale
Responded on May 14, 2021

RobR, Slow service is unacceptable and i apologize you suffered from that on your last visit with us. I would like the opportunity to make it right. You can ask for a manager on your next visit or contact us at 480.429.5431

Report
D
Dave
Orange County
1 review
Dined on May 8, 2021
Overall3food3service5ambience3

Food was too salty overall. We had reservations for Mother’s Day and we were seated in the mall hallway. Server was great and helpful.

Kona Grill - Scottsdale
Responded on May 14, 2021

Dave, thank you for the feedback! We are glad you enjoyed your visit for Mother's Day and hope to see you again soon.

Report
C
Clarke
Phoenix
2 reviews
Dined on May 8, 2021
Overall4food4service3ambience2

I was disappointed that they were out of paper menus. Not everyone knows how to use QR codes. I suggested to one manager to have a menu box placed outside so that people can look at the menu and make a choice,

I am gluten free and the waitress knows that there were some GF options but not 100% sure which ones. For me with an allergy it could be serious.

Outside many fine restaurants around the world, they have menu boxes. Some include current prices others only give a detailed description of the food offerrings.

It is good to have both the QR codes for the young tech savvy customer, but for the older customers who are not tech savvy or have good eyesight a LARGE print menu would be greatly appreciated.

The food was very tasty and Karen our waitress tried to be very accomodating.

Kona Grill - Scottsdale
Responded on May 14, 2021

Clarke, Thank you for the feedback! We will consider this option moving forward. Hope to see you again soon!

Report
OT
OpenTable Diner
Denver
1 review
Dined on May 5, 2021
Overall5food5service5ambience5

Wish we had a Kona Grill in Colorado! Fabulous!

m
matthew
Washington DC
2 reviews
Dined on May 4, 2021
Overall4food4service4ambience3

We sat outside and with traffic it was a little noisy. The food was good and price was fair. The service was fine.

Kona Grill - Scottsdale
Responded on May 15, 2021

Matthew, Thank you for taking the time to let us know how we did. Hope to see you again soon!

Report
BB
BurtB
Hawaii
3 reviews
Dined on May 3, 2021
Overall4food4service5ambience3

The restaurant was okay. The Staff and server made the experience good. Waitress was super friendly, interactive and present during the visit.

Kona Grill - Scottsdale
Responded on May 15, 2021

Burt, We are glad to hear that you had a good time! See you again soon!

Report
l
viplkmilvr
Palm Springs
32 reviews
Dined on May 2, 2021
Overall4food4service4ambience2

This is a chain so QC is pretty tight. We were seated in the basement of a mall store that is why the low ambience. Would go back our crew loved the oriental salad in various forms, as a meal with chicken and as a combo with sushi.

Kona Grill - Scottsdale
Responded on May 15, 2021

Thank you for taking the time to let us know how we did! Hope to see you soon.

Report
OT
OpenTable Diner
Denver
2 reviews
Dined on May 1, 2021
Overall5food5service5ambience5

Great service abs good was delicious.

KD
KDR11
Palm Springs
1 review
Dined on May 1, 2021
Overall3food3service2ambience3

We were in need of a reservation for 6 and Kona Grill was able to accommodate. Unfortunately the service was very slow - we waited nearly 10 minutes to be greeted by a server and 30 minutes for drinks. The food was fine and the ambience comfortable enough, but the service was disappointing. Great if you're in a pinch but if you have time to make plans it would be far from my first recommendation.

Kona Grill - Scottsdale
Responded on May 15, 2021

I apologize about the delay in service. We would like a chance to make it right. Feel free to contact a manager on your next visit or by calling 480.429.5431

Report

FAQs

Kona Grill - Scottsdale offers takeout which you can order by calling the restaurant at (480) 429-1100.

Kona Grill - Scottsdale is rated 3.9 stars by 543 OpenTable diners.

Kona Grill - Scottsdale does offer gift cards which you can purchase here https://konagrill.cashstar.com/store/recipient?locale=en-us.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.