Kona Grill - Scottsdale
Great service very attentive , good selection of entries and well presented. Local GEM
service and food was very good.
Good food/ happy hour pricing. Service was slow at best, the servers were pre occupied
food was good
server was nice but had to be reminded about things requested a few times
Service, not great . After greeting server anxious to rush us along. 3 of 5 food orders incorrect and sent back. Wine served well after meal arrived. Many many places to go for this cost with much better results. We are done with Kona Grill
$17 salad was limp and chicken sandwich was dry. Had to catch waiter for drinks. Sat us at a table too small for 7 people. Happy hour waiter was great, but no one else seemed interested. That’s not good for a 200 dollar bill. Hostess staff were too busy talking to care where we sat. Overall not a good experience
very busy tonight so the noise level was high. but service was very good and so was the food.
Went for our monthly mom daughter dinner and had a wonderful dinner. Our server was very kind and paid special attention to my seven yr old , who loved the extra attention.
We made reservations for an out of town guest on July 4th for 8:00pm. WE arrived at the restaurant to a note posted on the entrance stating they had closed at 7pm. Not sure how that happened, however with so many restaurants to choose from, not really a great management decision.
Friends from Canada had visit.
Disappointed in the food but our server was beyond excellent!
My birthday here was everything I expected and more. I loved the atmosphere and ambiance. The sushi was incredible. I will certainly be visiting this location again in the near future.
Good food and drinks and amazing service. All day happy hour on Sunday is fantastic.
Was a last minute book night before prom worked perfectly for our party of 6. Place was almost as pretty as my date!
Do not eat here if you have serious food allergies.
John was our server..He was at our table quickly, gave us his name, let us know he would answer any of our questions. Took our wine order and returned quickly, he offered suggestions about the menu, and was honest and helpful with his information. I ordered the lamb bowl at his suggestion and it was fantastic, Richard ordered the Sea Bass, and John recommended the mashed potatoes and vegetables rather than the white rice.. again excellent suggestion. He returned to our table several times to make certain our dinner was going well.. not intrusive, just right. I was so impressed with his service and friendliness I spoke to the manager about how pleased I was with John.. He was the best server we've encountered so far this year and we eat out at least 3 times a week. We will return..
Blah blah blah
Struggled with wait staff. Good ok. $$&
Macadamia nut chicken is fantastic and a must have when eating at the Kona Grill
Food was delicious! Service was great.
Food and Service were outstanding. Our Server was great
Took visiting brother to dinner. Everything wonderful. Potstickers, calamari, salmon, snapper, and beef sliders all great. Server excellent as well. Delightful evening. Highly recommend.
Kona Grill at Scottsdale Fashion Mall is a relaxing place for lunch. The menu is somewhat limited, but the sushi is good. The service was good as well.
Sushi great. Entrees not good at all. My steak had to be redone and salmon bad
Experience was disappointing. Server was indifferent, almost seemed bored. Funny smell in the place-air freshner trying to cover-up a fishy smell? Food was fairly good. Overall, not what we remembered. It will be a long time before we return.
first impression was very lacking. 4 hostesses who appeared slacking just seemed gossiping with each other. lack of attention to their surroundings. or perhaps, they think they are superior because they think their restaurant is michelin star. please kona grill is far from michelin star. even a one michelin star restaurant would not give such negative treatment. when had checked-in, their voice intonation was very degrading toward us. management really needs to control the personalities of their employees. inside the restaurant, almost completely empty. but upstairs in the outdoor/bar area, totally packed. all day happy hour sunday the craze. fortunately, our server was very nice. he was the only person that was kind and genuinely enjoying his job. watching the other servers treatment to their customers, hmmm... not even satisfactory in customer service. a party of 10-13 people was in front of us, and despite 3 different servers running to take/give their orders, the orders took a very long time. also, watched other tables of 3-5 people, same coincidence. so, advice, perhaps instead of 4 hostesses, hire more servers. the food... definitely need to improve the rolls. have gone to other fusion-american-asian-hispanic restaurants who serve sushi rolls, and in comparison, kona grill is the worst. the burger sliders is at the level of mcdonald's burgers. on top of that, in some other countries, the mcdonald's burgers are even at a muchmuchmuch higher level then the burgers at kona grill. the avocado egg rolls was paired with an extremely sweet sauce. gross. advice, these egg rolls would have been much better paired with maybe a simple soy/vinegar or soy/lemon sauce. the flatbreads, tasted similar to fast food chains. the salads, tasteless. watched a couple have one of the fish entrees, both only took one bite. soon after, finished their drinks, paid their bill, and left. probably to dine at a different restaurant. cocktails, where's the alcohol??? no plans to return.
Food was very good and there was great variety to choose from. Service was very bad; Ash our waitress disappeared after taking our order and we had to eat our appetizers with no cutlery. Both ash and another gentleman server gave us strange looks when we asked for cutlery. Bathrooms are very untidy.
Fresh food and good quality
Not too impressed with the potsticker appetizer
We have enjoyed going to Kona Grill and looked forward to dinner at Fashion square. We had a reservation for 6pm and when we checked in, we were told our table was occupied by a group that had been sitting for 1.5 hours. We were asked to wait for 10 mins as the group appeared to be finishing. 45 mins later we approached the hostess who finally got a manager. The manager was under the impression that our reservation was for 630, when he realized it was for 6, he quickly got the table cleaned up and gave us complimentary appetizers. Our server was very good and the food decent but we will not be rushing back anytime soon.
Great ambiance. Food is good— got sushi and carrot cake.
Great place to eat. Perfect go to for date night. Presentation was excellent.
Such DELICIOUS food. An amazing happy hour menu. Lots of appetizers and sushi and drinks offered for such amazing prices.
Mumbai Chechen was amazing. Restaurant was so loud it was difficult to converse. I will return at s time when they are not so busy.
So many servers but slow and inattentive staff. The dinner entrées were poor in flavor and size for the price. We asked for two rolls of avocado rolls throughout dinner and received completely different sizes and portions.
Excellent food & service. My girlfriend and I enjoyed our time there very much.
Great gracious & knowledgeable staff, wonderful food & quite setting away from hustle & bustle of the Fashion Square Mall
Disappointing experience. Multiple first time guests were greeted by server after waiting several minutes. Appetizers were served without plates, napkins or utensils. Rolls were served without soy sauce, chopsticks, etc. There was no menu knowledge by staff, only statements like “this item seems to be really popular”. Left after appetizers due to the rough first impression.
Service was very attentive. Food was good, but cocktails were terrible. My friend ordered a Long Island ice tea. It tasted like an Arnold Palmer(tea and lemonade) probably not order drinks her again.
We selected Kona Grill for the fabulous & diverse Happy Hour Menu for a group of 12 prior to a movie at Harkins. The sushi rolls (Caterpillar, coconut shrimp) were excellent, calamari lightly dusted & tender, everyone loved their selection. $1 margaritas were what you’d expect (more like lemonade), but hey, you could have a couple and not sleep thru the movie! Lots of other inexpensive drink options that worked. Happy Hour beef sliders were more than ample. Service was friendly & responsive for a large group. We’re plotting another movie trip that will include Kona!
Food was not in alignment with price. My bill was $115 and the food was worth about $45. I will NEVER go back there. What a waste of money.