Kona Grill - San Juan
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Fri - Sat: 11a-11p
Excellent food, beverages, and service.
Cuando llegamos no honraron la reservación por esta aplicación y esperamos una hora
Great service and excellent food. Everything was so fresh and delicious. Definitely one of my favorite restaurants. Their sangria with sake is the best.
The absolute worst experience I’ve ever had at a restaurant. Our food came out at different times, food was mixed up, we didn’t get refills of water. Our server pretty much served every table around us and act as if we weren’t there or as if we didn’t need anything. Once we brought this to the attention of the manager he agreed our server had not done his job and apologized for the horrible service.
Waitress was phenomenal. They had an issue finding my open table reservation. Food was great especially the sushi.
Good food! Only problem was with beverages. Ordered Kona on tap was not available, then ordered bottled one and was not available.
The server (Carla) and manager (Giovanny) were excellent!!! Food tasted awesome!!!
Too slow service.
We waited almost hour and half for a sandwich and a pizza, the restaurant wasn’t full
For many years ago , Kona Grill has been my favorite restaurant. I was looking forward to go back after a long time. What a disappointment!!!! Terrible service, menu change, we ordered the traditional sea bass. It had no taste . Sorry, it has change so much!!! Needs supervision
Excellent experience!!! The food is healthy.
Great flavors. Excellent service
The restaurant has a problem with their computer system . They couldnt bring the check. We had to wait 40 minutes to fot it.
Excelente servicio, excelente ambiente y excelente personal 10/10. Recomiendo 100% el churrasco.
Outstanding variety of foods on one place. A lot of fun for kids with their beautiful food in a box.
This is a place where you can have sushi as appetizer and a big steak for entree. Desert is also a good portion.
Refreshing to have a place where the noise level is acceptable. Service was very good and food was good. We had the tuna miso appetizer, sushi, house salad, ny steak and the macc cheese and lobster plate. I ordered a Kir and the bartender delivered, although they had no cassis (he/she substituted with a blueberry syrup). Casual setting, but a bit overpriced. Overall, nice option.
Bad Service, Bad Food, They do not care about their clients. Got me once and now twice, we are never coming back to this place.
Food was way to salty, almost uneatable. Also the add pineapple to fried rice who does that?!!!
Hello my followers! El mesero atento de forma comercial al igual que ordenar por servicarro, o sea coger una orden y nada más... La selección algo insípida o carente de sorpresas sabor comercial al igual que comprar sushi en supermercado, o sea nada memorable. Entre los escogidos Las Vegas Roll que desagradable no por el tempura sino por el termino del arroz y el sabor de crab (nada que degustar). Los Burgers Bites de Atún: en serio tomate y lechuga iceberg (nada exótico)... los Calamares Frito sin opción solo sal y dust picoso de pimienta y otros polvos...
La mesa que nos dieron estaba cerca de la puerta de salida a un espacio externo la cual mantuvieron abierta, siendo que entonces el area estaba caliente (sin aire acondicionado). Al parecer mantienen la puerta abierta para facilitar el acceso de meseros al area cuando van y vienen a manos llenas. (¿pueden instalar puerta corrediza automática?) Optamos por ni pedir postre dado que tanto los aperitivos, primer plato (sushi) y segundo plato (los principales)... fueron un mal chiste.
Great service. Our server was great. Kids menu was awesome.Will come back for sure.
Everything was great. Do not recommend the brownie
The service was very good.
I go a lot with family and friends, like the food, it is good for small kids and teens
Our experience at the restaurant was awesome! Nice food and good service.
The service was great. The server was personable and gave us a lot of information about her country. I will be visiting this restaurant again to ask for her when I come back to PR
We had an amazing time. Our server Chris Velez was amazing. He was fun, very knowledgeable and made great suggestions. Other servers came over just to make sure that we were ok and the food was amazing. Great time. Great atmosphere.
Our server, Edwin, was very attentive and helpful.
The food was excellent.
Nice place with good service, atmosphere and food quality. The menu has too many offerings IMO making it seem rather generic. No defining dishes. All said, very good but not memorable.
I never go out of my way to complain ... I understand that things happen during the normal operating hours of a business so I didn't make a big deal of it. I can say here what happened because they are asking me for a review..... First of all the menu doesn't have prices for beverages I don't like that ... we had sushi for appetizer which was fine ... it tasted as you would expect and the dishes and utensils were clean. Service was so so ... a little rushed and forgetful. My main dish was the pan pizza, when it arrived it was cold and looked overcooked and then reheated .. it looked terrible, it was dry .. all of it even the toppings. As I don't like to complain I started eating saying to myself ... whatever. Then I noticed half way through a baby fly hopping around on the food ... you know those flies you find in the garbage when the garbage hasn't been taken out when it should have. The insect was hopping around and stayed so long on the plate that I was able to show the waiter the activity. I didn't make a scene although inside I felt grossed out....anyway, the other folks at the table thought the food was not fresh and when they finished we paid and left. As a recompense for the incident the waiter said they would not charge me for my pizza, I was like .. whatever. I left a good tip and we all went home. As a final thought I would like to say they must have gotten the message in the kitchen because the couple next to me also ordered the pan pizza and it looked beautiful. Since this was my first time to this restaurant I had no idea what a real pan pizza here should look like. So I guess the moral of the story is .. for me anyway ... stick to restaurants you already know and have had good expereinces.
Food came out at all different times. The Manager did apologize and offered a free appetizer in our next visit
My tuna was overcooked and no flavor. Appetizers were good.
Yummy food, diverse menu!
The food was delicious, we have to keep trying all the menu
Potsickers, avocado egg rolls , fantastic!!!!
We also tried the Sweet Chilli Grilled Salmon n the Kona Churrasco, espectacular *!!!
Nice restaurant with a good price range menu. The food was good and the service excellent.
Food was good but service was defficient.
Excelente calidad de comida, el servicio fue de primera, muy atentos, la reservación fue la mejor idea!
New family restaurant in nice, new mall. Totally disappointing, even as compared to chains like Fridays or Chili's. Eclectic -if not odd- menu that offered options that normally wouldn't be mixed together. Food quality was below average while prices weren't. Server was nice but brought main dishes with the starters. Some plates were too hot. Maybe they will improve with time, but I'm not planning to go back anytime soon.
Excellent dinner with good service and ambiance. We will be back😊😊😊😊
Great food and nice servers. However they seem understaffed or unsure how to handle guests when filled to occupancy. Expect to wait awhile for your food... quality of food was good though
Service too slow. Apparently not ready for high volume. Visited Dec 23. Some items on menu not available. Waiter/waitresses need better and formal training for such "high end" venue. However, would go back to try other interesting things on menu.
Very good food and excellent service.