Kona Grill - Plano

4.3
983 Reviews
$30 and under
American
Welcome to Kona Grill Plano, located at West Plano Village. Enjoy your local paradise for a lunch get together or family dinner after work. Fresh, wild caught fish is flown in daily to craft award-winning sushi, while contemporary American entrees are prepared from scratch in-house. Happy hour on the beautiful patio is a must. And don’t leave until you’ve tried one of the handcrafted cocktails, ice-cold draft beer, or a glass of wine selected from the extensive drink menu. The restaurant’s diverse menu and contemporary ambience provide the perfect venue for special occasions like bridal showers, baby showers, birthday celebrations, business meetings, date night, or just any occasion really.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Contactless payment available
Screening
  • Sick staff prohibited in the workplace

Offers

Instantly increase your points with dining rewards

See availability for bonus point tables

Sun 12:00AM - 12:00AM 10:00AM - 2:00PM 2:15PM - 2:45PM 7:00PM - 10:00PM
Mon - Thu 6:00PM - 10:00PM
Fri 8:00PM - 11:45PM
Sat 12:00AM - 12:00AM 10:00AM - 2:00PM 2:15PM - 2:45PM 8:00PM - 11:45PM

What 983 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.4
food
4.2
service
4.3
ambience
4.0
value
Noise · Moderate
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
Sort by
Filters
w
vipwineskins
Dallas
16 reviews
Dined 2 days ago
Overall4food5service5ambience4

Made a reservation but did not really need a reservation as there were several open tables. Not quite sure about the delay at the host stand on arrival. Took several minutes to be seated. We were a party of 5 seated at a table for 4 with an extra chair added to the end. This 5 on 4 arrangement was both awkward and uncomfortable for all the patrons and the servers. Such crowding made our entree plates literally hanging over the edge of the table. With so many open tables I'm not understanding why we had to make a 5 on 4 accommodation; particularly when 2 "4-tops" could have easily been pushed together
On a positive note food was delicious and service was [comparatively] above average

Kona Grill - Plano
Responded 7 hours ago

Hi there: Thanks for the positive review of our restaurant on Open Table. I'm sorry that your seating was not optimal. Next time we will seat you more appropriate the size of your party. We thank you for your business. Have a great week! Sincerely, Shawn, manager, Kona Grill Plano

Report
JH
vipJohnH
Dallas
16 reviews
Dined 3 days ago
Overall4food5service3ambience4

Kona Grill food is good, diverse, fresh every time.
Servive wasn’t great but more of a lack of help…the people working were working very hard and good at what they did…

Kona Grill - Plano
Responded 2 days ago

Hi John: Thanks for the review and for your candid and honest assessment of your visit to our restaurant yesterday. We try to staff optimally so every server has a chance to be successful, but we don't always hit our mark. We will try to work harder at this in the future. Hope to see you in again soon! Sincerely, Shawn, Manager, Kona Grill Plano

Report
J
Jastro
Las Vegas
1 review
Dined 4 days ago
Overall4food4service3ambience4

Service was a little slow. Went a long time between appetizers being delivered and finally having our orders taken for the main course. Good thing I handed in the kids orders first or we would have had some hangry kiddos. Overall a good experience and we will come back. Just could have used a bit more attention, especially when the restaurant was NOT crowded.

Kona Grill - Plano
Responded 6 hours ago

Hi Jastro: Thanks so much for your honest and candid review of our restaurant. We strive to provide exceptional experiences to all of our guests, and it looks like we didn't quite meet the level we would normally like to deliver. Please let us know the next time you come in and I will make sure your kids eat for free. Just ask for me. Thanks! Sincerely, Shawn, Manager, Kona Grill Plano

Report
OT
OpenTable Diner
Houston
1 review
Dined 4 days ago
Overall5food5service5ambience5

Thanksgiving

Kona Grill - Plano
Responded 6 hours ago

Hi there! We love getting these types of reviews because it reminds us why we do what we do: YOU of course. Please come back in soon and visit us again! Sincerely, Shawn, Manager, Kona Grill Plano

Report
OT
OpenTable Diner
Dallas
1 review
Dined 4 days ago
Overall4food4service5ambience4

For thanksgiving. It was great and great food. There were very few people in the restaurant and I was there with my aging parents. They say us as far back in a cold corner as possible. I just wish they did sit us as far back - long walk for an older person and turn on the heat. Other than that it was fantastic.

Kona Grill - Plano
Responded 6 hours ago

HI there! Thanks so much for joining us on Thanksgiving. I'm so sorry that the temperature was not ideal for you and your parents. I feel badly about that. Next time, please ask to speak with a manager as soon as possible so we can adjust that for you. Sincerely, Shawn, Manager, Kona Grill Plano

Report
OT
OpenTable Diner
Dallas
1 review
Dined 6 days ago
Overall3food4service4ambience3

Food and service were good as always but it was way too loud!! We had a very hard time having dinner conversations. This is a restaurant not a club.

Kona Grill - Plano
Responded 6 hours ago

Hi there! We appreciate your review of our restaurant. Sorry to hear the noise level was not optimal for your. Next time, please consider sitting in our dining area where the noise level is much lower, especially during the weekends. Thanks for your business. See you next time. Sincerely, Shawn, Manager, Kona Grill Plano

Report
OT
OpenTable Diner
Dallas
1 review
Dined on November 21, 2021
Overall5food5service5ambience5

Thank you so much for accommodating our party of 10 at the very last minute. Our previous plans failed while my guest were en route and I had to book the reservation 20 minutes before our arrival. You all treated us so well and sat us in the private dining area. I am grateful for your hospitality and I hope you all enjoyed the cupcakes!

You all saved the day! Thank you so much!! <3

Kona Grill - Plano
Responded 6 hours ago

Hey there! So happy to help you guys out. It was our pleasure to accommodate your party and yes we definitely enjoyed the cupcakes. Very kind and generous. Come back anytime. Sincerely, Shawn, Manager, Kona Grill Plano

Report
m
mjune
Dallas
3 reviews
Dined on November 20, 2021
Overall4food3service4ambience4

Reservations were made for high top seating which were not honored as requested.

The Korean Ribs were not tender and were not presented well at all.

Ordered Ecco Domani Pinot Grigio and received a Pinot Noir.

Ambiance was great and music was also good.

Kona Grill - Plano
Responded on November 22, 2021

Hi there: I'm sorry to hear that you did not enjoy your experience as much as you could have. We will work on order accuracy and tenderness of our ribs. Please come back soon and visit us again. Shawn, Manager, Kona Grill Plano

Report
GC
vipGreatChoice
Dallas
113 reviews
Dined on November 20, 2021
Overall2food3service1ambience1

Was not happy with our recent dinner date at the Kona Grill. Met friends there for a 6 pm reservation, and specifically asked not to be seated outside for dinner. They seated us (despite our protests) on a porch on the backside of the bar, right beside an open door… and may as well have been outside. It was very dark… like being in a cave…nothing romantic about the lack of light. We were seated a few minutes after 6, but did not receive our entrees until 7:30!!! Waitress was nice but very ineffective. Apologized for the delay, but did nothing to resolve the issue. Seldom checked on us. Food was okay. We had ribeyes, sirloin steak. The mac and cheese has jalapeño in it… watch out!! Too spicy for us to eat it. Won’t come back again. Too many disappointments in one evening between the ambiance, the service and the food.

Kona Grill - Plano
Responded 7 days ago

Hello, We are so sorry we failed you. Although we try to make every experience exceptional sometimes we fall short. Please contact me at 480-429-5427 so I can try and make this right. Every customer is valuable to us and this includes you. I would like to get some more information from you, such as who your server was so that we can go about coaching them as well. Looking forward to hearing from you. Thank you, Chase Decker General Manager Kona Grill Plano

Report
LR
LaurenR
1 review
Dined on November 20, 2021
Overall5food5service5ambience5

First time dining there. Excellent food. Excellent waitress.

Kona Grill - Plano
Responded on November 22, 2021

Hi Lauren: Thanks for the 5-star review on Open Table. We appreciate the positive review and hope that you will come back soon. Sincerely Shawn, Manager, Kona Grill Plano

Report
LR
vipLaurenR
Dallas
5 reviews
Dined on November 20, 2021
Overall1food1service1ambience1

As always, the service was terrible no more chances.

Kona Grill - Plano
Responded on November 22, 2021

Hi Lauren: I'm very sorry to hear that you did not have good service, and that this has been a repeated occurrence at our restaurant. This concerns me deeply. Please give me a call here at the restaurant (480) 429-5427 or leave your contact information here so I may give you a call and discuss this pattern. I look forward to hearing from you. Sincerely, Shawn, Manager, Kona Grill Plano

Report
OT
OpenTable Diner
1 review
Dined on November 19, 2021
Overall3food3service5ambience5

Waitress was apparently new and had to go back and get basic questions answered. She was very nice though and happy to help which we appreciated.
Our margaritas were great and chicken stir fry was good, but my husband’s NY strip was very tough and flavorless.

Kona Grill - Plano
Responded on November 22, 2021

Hello: I appreciate you taking the time to leave us a review. I am sorry that there were issues regarding the newness of the server and the toughness of the NY strip. Please give me a call here at the restaurant (480-429-5427) or leave your contact information here so I can give you a brief call. I look forward to hearing from you. Sincerely, Shawn, Manager, Kona Grill Plano

Report
OT
vipOpenTable Diner
Dallas
20 reviews
Dined on November 19, 2021
Overall3food3service1ambience3

The service was VERY slow.

Kona Grill - Plano
Responded on November 22, 2021

Hello! It looks like your experience was hampered by slow service. Were there any other issues you had about your experience? We rely upon constructive criticism in order to improve. Please give me a call at the restaurant (480) 429-5427 or leave your contact information here so I may give you a brief call. I look forward to hearing from you. Sincerely, Shawn, Manager, Kona Grill Plano

Report
OT
vipOpenTable Diner
Dallas
8 reviews
Dined on November 13, 2021
Overall5food5service5ambience5

Great service from Chloe! The food is amazing and atmosphere is fun!

MK
vipMichelleK
Dallas
7 reviews
Dined on November 13, 2021
Overall1food1service1ambience4

Service was awful we didn’t even have silverware for majority of the meal food was horrible did not enjoy the experience at all

ME
vipMichaelE
Dallas
8 reviews
Dined on November 13, 2021
Overall2food2service2ambience3

We've been here a few times and originally really like it. However, the last few times have been underwhelming. Burnt food, general bland taste, host sitting us in an area that has no staff yet leading to long waits - just not up to what it was the first few times we've been here. Could be staffing, could be supply chain shortages. I'm not saying I won't eat here again or recommending against it I just don't think we'll have it in the rotation for a while.

s
vipsharibear123
Dallas
9 reviews
Dined on November 9, 2021
Overall5food5service5ambience5

The server was fantastic! The Sea Bass was to die for! As was the macadamia nut chicken, our favorite! They were playing 80s music which we loved. Great atmosphere to celebrate our 30th anniversary. Can’t go wrong with Kona Grill—-delicious!

OT
OpenTable Diner
1 review
Dined on November 8, 2021
Overall4food5service5ambience4

This was my first time at the Plano location (I’ve been to the one at Northpark several times), and it was a lot of fun. The food was great, our server was really friendly and attentive, and Mark was a hoot to chat with. I don’t know if it was because we were seated under a speaker but it was really loud in the building. By the end of our dinner service we were practically yelling to be heard. (This could also be the result of 18 months of not dining out!)

We will definitely be back. We might choose a table that’s not under a speaker, though! 😂

SA
SARAR
Minneapolis
1 review
Dined on November 7, 2021
Overall4food5service3ambience4

It went well. They were just training new staff members and forgot about my special occasion (birthday). I did not complain as that would have ruined our good time.

OT
OpenTable Diner
Dallas
1 review
Dined on November 5, 2021
Overall3food4service1ambience4

Friends birthday

Kona Grill - Plano
Responded on November 8, 2021

Hi there: It looks like you had some concerns with our service at your last visit to our restaurant. What went wrong? We rely on constructive feedback in order to improve our service standards. Hope to hear more from you soon. Sincerely, Shawn, Manager, Kona Grill Plano

Report
OT
vipOpenTable Diner
Dallas
7 reviews
Dined on November 4, 2021
Overall3food4service5ambience5

I ordered to-go food and did not receive angry edamame. Otherwise, experience was pretty good.

Kona Grill - Plano
Responded on November 8, 2021

Hi there: Ugh! How frustrating! Especially your angry edamame, which is especially yummy! Please let us know who you are and I will personally comp you an appetizer for your trouble. Just call me here at the restaurant (480) 429-5427 or leave your contact information here so I can give you a quick call. Thanks! Sincerely, Shawn, Manager, Kona Grill Plano

Report
CR
vipCharlaR
Dallas
9 reviews
Dined on November 3, 2021
Overall5food5service5ambience5

We had a party of 4 and ordered a variety of items off both the happy hour menu and the dinner menu. We enjoyed everything from sushi to a French dip sandwich and were AMAZED by the size of the servings!! Easily could have split any one of the entrees and wait until you see the size of their desserts! Our carrot cake serving - literally 1/4 of a round cake! Huge! Everything tasted great! We'll be back and we're coming hungry!

Kona Grill - Plano
Responded on November 8, 2021

Hi Charla: So happy to hear that you had a positive experience here. Please come back soon! Sincerely, Shawn, Manager, Kona Grill Plano

Report
B
Bigblueskier
Denver
3 reviews
Dined on November 2, 2021
Overall3food4service1ambience1

Stars watching party and table was not near event and no tvs to watch hockey game.

Kona Grill - Plano
Responded on November 8, 2021

Sorry to hear you didn't get to a table before they were all taken. Please come back soon. Sincerely, Shawn, Manager, Kona Grill Plano

Report
OT
OpenTable Diner
Dallas
4 reviews
Dined on October 30, 2021
Overall5food5service5ambience5

Dining was great! Jenni was awesome!

Kona Grill - Plano
Responded on November 1, 2021

Hi there: Thanks so much for your 5-star review of our restaurant. We hope to see you back here soon. Sincerely, Shawn, Manager, Kona Grill Plano

Report
M
vipMark
Dallas
6 reviews
Dined on October 30, 2021
Overall5food3service3ambience5

We like Kona Grill and it was good but this visit it seemed as if our food was sitting under a heat light for a good while this time.. The service was average at best.. We will come again but I felt like you should be aware of our experience.

Kona Grill - Plano
Responded on November 8, 2021

Hi Mark: Sorry to hear that your food was not optimal. Would like to talk to you briefly about your experience and make it up to you. Please give me a call here at the restaurant (480) 429-5427 or leave your contact information here so I may give you a brief call. I look forward to hearing fro you. Sincerely, Shawn, Manager, Kona Grill Plano

Report
R
Rhonda
Dallas
18 reviews
Dined on October 30, 2021
Overall4food3service3ambience4

This was a second chance for Kona and I don't think there's going to be a third. Sushi was warm. Service wasn't the best. Food took over 30 minutes to come out. The French Dip option for 21 bux was overpriced and not done well. Was hoping for better. Disappointed.

OT
OpenTable Diner
1 review
Dined on October 26, 2021
Overall2food4service2ambience3

Food was delicious, just too bad it took a very long time to come. Like close to 50 minutes. Seeing people after me getting their food first, kind of upset me. Only saw the waitress twice at the beginning and paying. Never came by and ask if we needed anything else or offer refill. Had to wave another waiter for service.

Kona Grill - Plano
Responded on November 8, 2021

Hi there! Sorry to hear your service tie was not optimal Please give me a call here at the restaurant (480-429-5427) or leave your contact information so I may give you a brief call and hear more about your experience. I look forward to hearing from you. Sincerely Shawn, Manager, Kona Grill Plano

Report
DB
DavidB
1 review
Dined on October 24, 2021
Overall1food1service1ambience1

We were seated and waited 15-20 mins for a server to come to our table. They never came so we left. Place was not busy and servers were standing around talking. Waste of time and won’t be back.

DC
vipDanielC
Dallas
30 reviews
Dined on October 24, 2021
Overall5food5service5ambience5

Very Pricey so we probably wont visit as often unless happy hour! Service and food is great though.

AV
AntonioV
El Paso
2 reviews
Dined on October 22, 2021
Overall5food5service5ambience5

Great food
The Kona favorites are something you should try

Kona Grill - Plano
Responded on October 25, 2021

Hi Antonio: Thanks for the awesome review and for the kind words. Please come back anytime Sincerely, Shawn, Manager, Kona Grill Plano

Report
LM
LuciM
Dallas
1 review
Dined on October 21, 2021
Overall5food5service5ambience5

My first time here and the food and service were amazing. Tyler was our waitress and she was knowledgeable offering up great suggestions plus she was super friendly and hilarious. We had a wonderful time and will definitely be back.

Kona Grill - Plano
Responded on October 25, 2021

Hello! Thanks for the positive comments and for your kinds words regarding Tyler. Please come back soon and visit us again. Sincerely, Shawn, Manager, Kona Grill Plano

Report
OT
vipOpenTable Diner
Dallas
7 reviews
Dined on October 20, 2021
Overall5food5service3ambience5

Celebrated my partners birthday. My sushi was perfect. His flatbread and sliders were a little burnt in some parts, but he was content. Chase and Sean both visited our table and ensured we had everything we needed.

Kona Grill - Plano
Responded on October 25, 2021

Hi there! We appreciate the positive review and glad your partner had a good birthday. Please come back in soon! Sincerely, Shawn, Manager, Kona Grill Plano

Report
Z
Zardoz
Dallas
1 review
Dined on October 16, 2021
Overall5food5service4ambience4

Great food.

Wish they still had date night 7 days a week.

Kona Grill - Plano
Responded on October 18, 2021

Hi Zardoz: We have only ever had date night 4 days a week, but we do welcome you to join us Sunday through Wednesday for this amazing special. We look forward to seeing you there. Sincerely, Shawn, Manager, Kona Grill Plano

Report
A
vipAnon
Dallas
37 reviews
Dined on October 16, 2021
Overall3food4service3ambience3

This Plano, TX location seems to have an issue with use of Open Table for reservation. Both times I’ve been recently, I made reservation using Open Table app and specified that I wanted “standard” (not “high top”) seating. Both times, when I get to the restaurant at reservation time, they tell me they can seat me at high top. What?! Do they not read or not care about the reservation made using the app? I’m short. I do not like high top seats because uncomfortable for me. When I remind them that I requested standard seating when I made the reservation, the greeters act snobby and like they are doing me a favor letting me sit at a table I can be comfortable at. If “high top” is actually part of what Kona considers “standard” seating, either Open Table or Kona needs address this so it’s not misleading. Seriously, the front desk people at this Kona location really start my dining experience off to a bad start. And it’s happened more than once, so please address it!

Kona Grill - Plano
Responded on October 18, 2021

Hi there: You are indeed correct that this is an Open Table, not a Kona Grill issue. We have no way of seeing a standard versus high top preference, and so it is very difficult for us to accommodate specific requests like this via the electronic system. My suggestion is to call us directly at (480) 429-5427 and express your preferences directly to one of our hosts who would be happy to note your preference. How was the rest of your visit? Shawn, Manager, Kona Grill Plano

Report
A
Andrea
Washington DC
17 reviews
Dined on October 16, 2021
Overall5food5service5ambience5

First dining here and had a great experience. Atmosphere, staff and food was fabulous. We will definitely be back.

Kona Grill - Plano
Responded on October 18, 2021

Hi there! We thank you so much for your 5-star, across the board review of our restaurant. We strive to create unforgettable experiences for all of our guests, and I hope that was the case with you! Please come back in soon and visit us again. Sincerely, Shawn, Manager, Kona Grill Plano

Report
B
Brohan
Dallas
1 review
Dined on October 14, 2021
Overall5food5service5ambience5

Staff and Shawn were wonderful!
Shawn recommended the Ponzu sauce with our sushi and we loved it! Will definitely be back! Although the screaming kids at another table the whole time we were there were quite bothersome

Kona Grill - Plano
Responded on October 18, 2021

Hi there! We appreciate the 5-star review on Open Table. It was a pleasure to meet the both of you on last week, and I'm glad you enjoyed the recommendations and I hope to see y'all again soon here at Kona! Sincerely, Shawn, Manager, Kona Grill Plano

Report
VH
ValH
Amarillo
4 reviews
Dined on October 11, 2021
Overall5food5service5ambience5

Always a pleasurable dining experience

Kona Grill - Plano
Responded on October 18, 2021

Hi Val! We thank you so much for your 5-star, across the board review of our restaurant. We strive to create unforgettable experiences for all of our guests, and I hope that was the case with you! Please come back in soon and visit us again. Sincerely, Shawn, Manager, Kona Grill Plano

Report
IC
IlianaC
1 review
Dined on October 9, 2021
Overall5food5service5ambience5

The food and drinks were amazing, the service very very good, we had a great time!

Kona Grill - Plano
Responded on October 18, 2021

Hi there! We thank you so much for your 5-star, across the board review of our restaurant. We strive to create unforgettable experiences for all of our guests, and I hope that was the case with you! Please come back in soon and visit us again. Sincerely, Shawn, Manager, Kona Grill Plano

Report
DW
DavidW
Dallas
1 review
Dined on October 9, 2021
Overall4food4service5ambience4

Food can be very spicy but you can ask them to tone it down.

Kona Grill - Plano
Responded on October 11, 2021

Hi David: We appreciate the positive review of our restaurant and am glad you have found some less than spicy options that suit your tastes. Please come in again soon and visit us again. Thanks! Shawn, Manager, Kona Grill Plano

Report
C
vipClevelandcosar
Dallas
183 reviews
Dined on October 9, 2021
Overall3food4service2ambience4

The food is always great here. The service was very mediocre (lunch) and not typical of the great experience we have come to expect here.

Kona Grill - Plano
Responded on October 11, 2021

Hi there: So sorry to hear that your last visit was not up to par with what you have come to expect from us. I would like to talk with you briefly about your experience and see how we can improve our service for future visits. Please call me at (913) 485-9536 so we can chat. Thanks! Shawn, Manager, Kona Grill Plano

Report

FAQs

Kona Grill - Plano offers takeout which you can order by calling the restaurant at (214) 945-2500.

Kona Grill - Plano is rated 4.3 stars by 983 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.