Kona Grill - Omaha
Christmas Day Special Menus & Offers
Regular Hours of Operation Deck The Halls With Surf & Turf Specials At Kona Grill; Featuring Steak, Sushi & Kona Signature Sweets. Children’s Menu Also Available, Along With Full Kona Grill Menu. Happy Hour is not Available for Holidays.
Wednesday, December 25, 2019
New Year's Eve Special Menus & Offers
Open Until 1am (Kitchen Closes at Midnight) Countdown to 2020 With New Year’s Eve Dinner & Drink Specials. Children’s Menu Also Available, Along With Full Kona Grill Menu. Happy Hour is not Available for Holidays.
Tuesday, December 31, 2019
LOVED our server! We’ve had her the past 2 times we went and she was delightful, she made the experience so much more enjoyable!!
WE are delighted to hear that our server exceeded your expectations! We pride ourselves on providing excellent to all of our guests. I hope to see you again soon!
Always awesome. We love going there with friends or with family.
Janelle, Thank you for the great review!! It always helps our reputation, our service standards and best practices when we get great feed back from our guests, positive or negative.
Enjoyed wine, edamame, sliders and a chicken sandwich. Tee Jay was a great server. Attentive but not bothersome.
We will definitely return!
NebraskaTourist, Tee Jay is one of our veteran servers and he really does an exemplary job when it comes to his guests. We thank you for the great review.
Server did not introduce herself did not smile. We went for Thanksgiving dinner rez was at 5:30 and they already ran out of traditional turkey dinner. Had 1 Kona style left which we requested she save for my 90 year old mother to have while we all ate salad, pasta, sandwiches & sushi. She did not understand we wanted that meal with the rest of ours so the turkey was brought out individually. That plate was brought out before she even came back to take our dinner order! A mixed drink was not right. Then she offered us free dessert which we took to go and it showed up on the bill!! The bill which was split in 2 was not right.
The manager said they had more people than they expected and this was their first year open on Thanksgiving. If they cannot do any better they should stay closed on holidays.
I have been to Kona several times in bar area and dining room with a pleasant experience which this is why it was so disappointing. Thought Kona would be a sure thing.
Food and service was great, only issue was that the fire alarm went off during dinner but it was taken care of fairly quickly and we didn't have to be evacuated (memorable Thanksgiving story). We appreciated them being open on Thanksgiving.
It's definitely a Thanksgiving to remember! It was our first ever Thanksgiving being open. Oh the stories that will be told! Thank you for the 5 star review! See you next time that you're in.
The group at the front desk were unprofessional clowns more concerned about taking selfies with each other then getting people seated. We waited ten minutes for our table, which we’d had a reservation for. The place half empty. Out server was good but spread very thin with no help. The ribs were so dry we left most of them. Sad to say this place sound just close. Not with the money and little to no atmosphere.
Hadn't been there in months...thought we'd give them a try. VERY Good and. service was awesome. Will definitely be going back soon.
studenk, Thank you for the amazing review! Please say hi to the management staff the next time you're in. We would love to say hi!
I’ve been here numerous times and it keeps going downhill. The service is really struggling at this location. They leave many tables empty because they are unable to serve a full restaurant. Sushi has taken up to 45 minutes to get to the table after ordering.
Now the last time I went here, 11/22/19, they couldn’t even seat me for my 6pm reservation. I arrived on time, the restaurant was busy. The host, younger blond gentlemen, was stressed with the situation and said “its going to be at least 15 minutes, all of our 6pm reservations showed up at the same time.” Um, isn’t that what’s supposed to happen? People show up for their reservations would be a good thing for a business, right? Not at Kona!
They can’t handle anything remotely busy at this location. I’ve been to Kona In other cities and had no problem. They should take management from other the Omaha location to other stores to help them improve.
For now, this place is off my list. I’m not going to make a reservation only to have to wait as though I didn’t. I’m also not going to wait 45 minutes for food. There’s too much competition with excellent food and service to come back here.
Good luck to this place, I hope they improve. They have everything going for them with the exception of people and management.
Kona always does a nice job and has some of the best happy hour prices in Omaha. Half priced bottles of wine on Wednesdays is always a plus.
Jimmy, Thank you for your kind words and for the great review! We hope to see again soon!
Nice place to visit with friends.
Just okay. Service at the sushi bar was really backed up from 5:45 until 7:00
Front desk was unaware of reservation. Asked if part of party was seated. Was told to go and look for them.
It took over 45 minutes to receive food. Food was cold. Sushi was mushy.
The food was outstanding. One of our favorite places in Omaha.
All 4 of our parties enjoyed each of our menu items. They all were prepared nicely, and had great flavor. Our server was pleasant; not overly friendly. The wait time for our food was definitely acceptable.
Go here a lot not as good as usual Appetizers came out with the entree. Sushi fell apart.
Flipper, Thank you for the review! Sushi is tricky to roll, it has to be just perfect to roll correctly. WE have been working on the timing of our kitchen and ensuring the all appetizers are going out prior to the entrees. It was a combination of server error as well as preparation. Please come out and see us again for date night. When you do, say hi to the management staff. We will make your next visit worth while.
We live Kona and always enjoy their menu. On this trip, our table was harassed constantly by gnats, gnats, gnats — and we were seated deep inside the restaurant, far from the bar and patio. It is most upsetting to try and enjoy a dinner with friends when you are fighting gnats the whole time. FIX THIS ISSUE - they must be in the A/C ducts
The food and venue was great. The server could be a little more happy about his job
Cole, Thank you for the great review. I apologize for the negative attitude of the server. Hopefully it has been corrected since your last visit.
Warm wine, ok food, worst was our table and many others had to swat at fruit flies the entire time. Terrible night.
Yes. But the service was poor from both servers. One on patio during happy hour took a very long time to take our orders, order accuracy, and getting back to us with ticket. Meal in dining room server never refilled our waters and took a super long time to take our orders and never checked back on us. Dining room was not particularly busy. His focus was not on serving.
Lots and lots and lots of gnats. Had to fish gnats out of our wine and constantly trying to keep them out of my food. Other diners around us with the same issue.
Good food, responsive waitress..noise level was high due to 3 large tables of homecoming youth....not a huge issue for us and it didn’t disrupt us that much.
We had Jake as a server and he was amazing. Food was great and everything went smokthly
Kona has usually been a great place to eat, but the last 2 times we have had work lunches there, the service has been terrible. The food came out cold, the bathrooms were a mess and the server didn't know the menu.
Bathrooms need a good cleaning. The stalls have stainless steel walls that need to be washed big time. The bathrooms were really gross.
With the patio windows open it made main dining room uncomfortable, hot and muggy.
Chicken dish was obviously frozen and reheated. Not worth the money
Unsured of how happy hours applied. Greeter didn’t explain about the patio sitting when asked. No soy sauce.
Sushi was great. Husband ordered sandwich and fries. Fries were cold and soggy, sandwich was a disaster that fell apart. Pop was flat. Pad Thai was amazing. A bit overpriced.
Our kids enjoy it because they love the bento boxes.
Thank goodness Matt, our waiter was amazing. The restaurant was a bit dirty in the bathrooms were disgusting, not sure anyone had ever mop the floor in there.
We may not be back for a while. The service was terrible. Our server never came back after ordering two drinks and two apps. We never got to order our entree. And we had empty waters the entire time- after drinking them. We had to go to the bar to ask for our ticket. I was shocked at the service. Never had that happen at Kona before. It wasn’t even that busy. 8pm on a Sunday evening.
The food at Kona is always very good. As has been the norm with our recent experiences, service was not great. Took quite a while to even get our order in. My drink never got refilled until a manager came and asked if there was anything we needed. This was after asking our server for a refill twice. For the price, service should be much better. This is our third visit in a row where service has been lackluster.
Great food, great service! Only suggestion is to bring back Templeton Rye.
Their system to open table had been down all day so they didn’t have our reservation. Had to sit in patio area or wait 30 min. They should have turned off the access rather than have people show up who thought red was confirmed.
The food and service were good, but their AC was not working well at all and the whole place was an inferno. They also said their Open Table reservation system was down and they didn't have our reservation, but they seated us quickly anyway. A comped drink or something would've been nice for the inconveniences.
dinks a bit high but tasted good
would recommend reservations
Food was delicious. Server did a great job. We will be coming back soon!
Our server was really great. He asked the right questions, checked in at the right times and the frequency was ideal. I believe my Oriental salad was in too small of a plate and wasn't mixed at all. Also, $11 for a sale made of mostly cabbage is way too steep. It did taste good though.
Horrible rude. Terrible food
Over priced drinks
STAY AWAY AT ALL COSTS.
THIS PLACE IS HORRIBLE !!!!!!!!!!!!
Two of us got sick after eating here.
6th grade graduation