Kona Grill - Kansas City
Food was mostly good. My martini was definitely not a full glass, nor served at a good temperature. Server was less that good. Mediocre at best. Sushi and appetizers were great!
Sushi was delicious. Fun atmosphere!
I enjoy Kona Grill. I recommend it to my family and friends. Good selections are great and drinks are too! Staff is friendly. I will have me a seat at the table for happy hour since the weather is good. See you there!
Celebrated a birthday! The manager was extra attentive to us and very nice and gave us dessert. Carrot cake was way better than we expected. Sushi was delicious and good quality. Service was a little bit slow in the beginning but got better through our meal!
The food was good. I have a shellfish allergy and the staff was very concerned that they get it right. It was fun and lively. I wish they had a rice without shellfish to go with the salmon. We will try Kona Grill again, just for the appetizers and drinks.
Staff was very welcoming upon arrival, even though 10 minutes late. Ushered right to our booth we were met and discussed with waiter our order. We were pleased with sushi rolls, I had the Picasso sp? They were delicious and spicy hot- I was advised. Waiter even brought rolls and butter to cool off my mouth between bites. We will return!
Really loved our server and wish I could remember her name. She was on point all evening and exceeded any expectations we had. Great sushi, salad, and their brewed beer was excellent also!
Our server was amazing!
Xavier was his name.
It's hard to receive good customer service anymore and he simply made our experience worth it.
Food was excellent!
First of... our sweet server was the only good part about this dinning experience. Kona grill has dumb rules about being only walk in for the happy hour but then there is no self seating...?? They are asshats and it made no sense. Then the little front hostess could t even seat us till 20 mins after our reservation which then made me basically a walk in but I still could not have happy hour. They were clearly short staffed but our wonderful waitress was so kind and working very hard.
I will not be back to Kona grill nor recommend it to friends.
Poor service.. salad was old and limp. Complained but never saw a mananger and barely got an apology.
Date night! Everything was excellent!
Server made both beverage and food suggestions which were amazing. Service was excellent. The sea bass was delicious! We will definitely be returning when in the area.
Our server was on point! The dining area was kinda of loud. The food was good.
The appetizer order was not put in until we reminded our server after about 30 minutes. Then she offered another appetizer which never came.
The main course came two minutes after the appetizer.
Then, food we didn't order came to our table.
It was expensive for a rather disorganized meal.
Hard to believe, after visiting the Plaza regularly since 2003, and then in 97-98, we had never tried this place. Bad call. But, we finally went, and it was great. We will be back!!!
The bar area was so loud that the noise carried throughout the restaurant. This is not a quiet dining atmosphere. The food can best be described as alright and extremely overpriced. The highlight was the server was friendly and accommodating.
One of the guests in my party uses a wheelchair, I have never used OpenTable to make a reservation with special circumstances before. I made a note on the online reservation that we needed an accessible table. When I arrived, our table was ready with an accessible spot for the wheelchair, they walked us right back with no waiting and staff immediately offered us water while we got settled. Customer service was great, food was delicious as always (we stayed from cocktails through dessert!), and I really appreciate that making the reservation with a special request was so easy!
"Crab cake" sliders were disgusting and flavorless. Pad Thai was way too sweet, and had the tiniest salad shrimp. Will never return.
Always a fun and energetic atmosphere. A bustling “scene.”
If I could give zero stars I would. My husband ordered the snapper- $25 and it was so bland. Had zero taste. It was awful. I ordered the Korean Chicken sandwich at the recommendation of our waitress. I couldn’t eat it. It tasted worse than a freezer burnt piece of chicken. McDonalds would have been more satisfying than this place. Really disappointed.
Very upbeat and lively atmosphere. The food is great and the carrot cake is amazing.
For Happy Hour
Appetizers way over priced, probably 10% food cost.
I made reservations for 9:30 happy hour only to get there for my reservations and they tell me they don’t accept reservations for happy hour!! WHY is reservations on here for happy hour then? I had to wait an additional 45 minutes to be seated and the manager didn’t want to accommodate me!!
The place was packed and I think that’s the only reason the service was a bit slow. Server was great, food was great, but it was crazy loud and super busy. I think the server had too many tables to keep up with.
Overall a very pleasant experience, nice light and tasty sushi, only complaint was some of the noise from the bar area.
Food was great and prices were amazing. The door greeter/seating lady had the worst attitude and was trying to steer people away by saying there was an hour wait and we were the first on the list so it took 5 minutes. Waiters made up for her attitude and atmosphere was very fun.
Food was pretty good waitress did a great job. We did make reservations however apparently you can't make reservations for happy hour even though it doesn't include that on the website. The wait for happy hour was an additional 40 minutes. I wish they had a happy hour for the entire resteraunt instead of select areas.
It was my birthday. They have a great rewards program that gave me a coupon for $15 off. It was fantastic.
Terrible, the service I received was sub-par and the food wasn’t that great either. I made a reservation at a later time because the website said that was the only free time but when I get there people were able to do walk ins. Got seated at the worst table and waited for two hours for sushi and a chicken sandwich, and the food wasn’t cheap either I feel like the only thing that was worth the money was the atmosphere. Definitely wouldn’t recommend to anyone else.
Mona Grill was awesome ! The food was great and not super expensive . We’ll go to Kona Grill mor often .
Food was great, happy hour was amazing! Service was poor.
Great food! We had not been there since they redid the menu. We were happy with the changes
One of our favorite places. Love that you can get sushi as well as many other items. Great happy hour deals.
Manager Rob is a complete jerk. Dam shame he even has a job there. Food great but ruined by a nasty manager.
here for my Birthday this past Sunday . Happy hour at 7pm on a Sunday who knew a bunch of young ppl would be drunk and obnoxious. Sunday happy hours are a NO in my book - esp the manager had to get security 2 times to get ppl out and settle fighting down this is NoT a Fight club ppl I was disappointed over that bczzz ppl like us are here to enjoy the food. The food and our waiter was great.
Ask anyone, Kona will not disappoint!!! I 10/10 recommend. It’s also very spacious so there is plenty of seating even on the busiest nights and this does not come at the cost of poor service. Great service, great food, great atmosphere!
AWESOME SUSHI!!! AWESOME SUSHI!!! AWESOME SUSHI!!! AWESOME SUSHI!!! AWESOME SUSHI!!!