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About Kona Grill - Richmond
Welcome to Kona Grill Richmond at West Broad Street Village, voted best new restaurant, best happy hour and best seafood on the West End. Come in and enjoy an exotic escape from the ordinary. Fresh, wild caught fish is flown in daily to craft award-winning sushi, while contemporary American entrees are prepared from scratch in-house. Happy hour on the heated and enclosed patio is a must. And don’t leave until you’ve tried one of the handcrafted cocktails, ice cold draft beer, or a glass of wine selected from the extensive drink menu. The restaurant’s diverse menu and contemporary ambience provide the perfect venue for special occasions like bridal showers, baby showers, birthday celebrations, business meetings, date night, or just any occasion really.
Glen Allen, VA 23060
Contemporary American, Sushi
Hours of Operation:
Mon - Thurs: 11a-10p
Fri - Sat: 11a-11p
$30 and under
AMEX, Diners Club, Discover, MasterCard, Visa
Please call for details.
Bar Dining, Beer, Full Bar, Happy Hour, Late Night, Outdoor dining, Wheelchair Access, Wine
Kona Grill - Richmond Ratings and Reviews
This used to be my favorite restaurant in Richmond Metro for sushi. And all the seafood dishes were excellent. But the past 2 times I have dined here have been a disaster. On this visit the food and service were excellent, until a large bug crawled across the table. Seriously? I alerted the waiter, who promptly moved us to another booth but the damage was done. How can you have a meal with that image in your mind. The manager asked if we were enjoying our meal and I told him about the bug. His response was to tell me that they had just had the pest control people in the day before and the bugs were on the move. Really? That's your answer? No apology, no offer to comp the meal. I am done with this place.
We went to Kona Grill to celebrate my wife’s Birthday. There were 4 of us there including my 80 year old mother-in-law. Lauren was our server and she went out of her way to allow us to have a very special celebration. Lauren was very patient with our questions and all her answers and recommendations were excellent choices. The pace in which the food was brought out was perfect for the evening. I highly recommend Kona Grill for special occasions. Be sure to ask for Lauren .
We made this reservation at the last minute. We took it because they had seating before 10:30 that night. Now I know why we could get a last minute seating on New Year’s Eve.
It took way too long for our food to come out and our server seemed to forget about us. It was not at all what we had hoped for and it’s a shame that this was our New Year’s Eve dining experience.
After moving to VA from TX, I was disappointed to discover that the Turkey Burger was taken off the menu... I hope you bring it back (I opted for miso soup and avocado egg roll for appetizers along with the stir fried chicken/broccoli for the entre mea)! Overall, the experience was not bad; but I experienced an upset stomach later that evening through the next morning...
Have to give them big kudos, we booked for eight, we had to change when we arrived to 15 and they got us on the patio (more casual) where we wanted to be despite that not usually being bookable. We had people arriving at different times too over a two hour period and yet the server took it all in his stride. Happy hour deals are excellent, food is good, Service very good.
This is usually one of my favorites for sushi and seafood but they were not on top of their game this night. The sushi was just OK, not creative or even very tasty. And the sea bass as no better . than average. Very disappointing as I had built up this place as great to my business friends. I will have to reconsider this as a business dinner option.
Great choice for something different! The drinks were fun and good, and the service was excellent. The menu was extensive, made for a hard time deciding. My husband and I ended up sharing a variety of appetizers for our meal and were extremely pleased with them all! One words of caution, however....the desserts are huge! We couldn't agree on dessert, so we both had to leave some behind.
Everything would have had five stars because the food was delicious and the waiter was helpful and tried very hard. However our main course came out a little too soon as we were still eating our appetizers. We would certainly go back again with a warning to the waiter to wait to put in the orders further apart.
We were very disappointed at our last visit. Kona Grill had been one of our "go-to" restaurants due to the quality of food and service. Though we had not been there recently, trying out some of the new venues in Short Pump, we were surprised to see the restaurant so empty on a Saturday night. By the end of our dinner we understood why. We got our first clue as to the decline of the restaurant when we were handed a stained menu. Further clues came when our salads arrived and despite asking that the cucumbers be held out of my salad, I spent the next few minutes picking them out before I could eat the salad. Then when my fish came, I was shocked to see that one side had stay in the frying pan far too long. And even as we were leaving, we were further disappointed to see that their complimentary Jolly Ranchers had been removed, most likely as a cost-cutting measure. We are sadden to see the quality of a once very good restaurant so low, but it appears that Kona Grill is not measuring up to the strong competition in the area.
Unfortunately, I left felling just 'meh'. But take it with a grain of salt, I tend to have higher expectations than most. Service was overall just ok - hostess was very polite, helpful and sweet; server was nice and talkative but didn't seem to have as much 'service' experience as I would expect for the price point. Food was ok, but I had expectations to be much more dazzled than, "oh...this is good...I guess" so it left me 'meh' as I stated above. I probably should have gone with a menu "favorite" instead of venturing off to ones that are "coming off the menu soon". Shame on me.
Food was excellent, but I was disappointed that items listed on the on-line menu were not available and not listed on the menu in the restaurant. Perhaps the item I was interested in had been recently discontinued, but our waitress had no idea what I was referring to.
I was happy to bring my husband & father in law here on Father's day because I'd had such a great birthday dinner at Kona. This experience was very different. The hostess was great. Then a man I'm assuming was the manager came over and spoke to us. He told us one of two different servers were going to come help, but in the meantime he'd take our drink order. Fine. Drinks took a bit of time considering they were mostly water. He came Back-to take our order, I'm assuming to help out the actual server. We were not ready to order so he said he would return. Fast forward 20 minutes, and then a female server appeared. I think she had had been having a bad day or something, because she was not pleasant and we had to ask for things multiple times. I understand people having a bad day now and then be said not let it affect your work like that. All this said, I will chalk it up to a bad day for people, because, as I mentioned, I had an earlier really good experience. I will probably come back but be seated in a different section.
We always enjoy the food. This time, we brought a friend. Unfortunately, there must have been something wrong with the air conditioning. It was hot. The waiter apologized, but it didn't make it any cooler. We have had some hot weather this week of June 12, so we will return, but I am sure I will be asked to call first to ensure the a/c is working properly. It is difficult to enjoy a meal when the sweat is running down your face.....
the salads were very good, nonetheless!
I have been to Kona Grill several times. The foods are always good and service is also good ( a little bit slow but considering how busy they are, it's okay). Just small problem this time with our seating, there are water drop from ceiling. it impacted us and the table next to us. Overall our dining experience is still pretty good.
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