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Kona Grill - Gilbert

4.3
616 Reviews
$30 and under
Contemporary American
Welcome to Kona Grill Gilbert in SanTan Village. Enjoy your local paradise after a day of shopping or before catching your next movie. Fresh, wild caught fish is flown in daily to craft award-winning sushi, while contemporary American entrees are prepared from scratch in-house. Happy hour on the shaded patio is a must. And don’t leave until you’ve tried one of the handcrafted cocktails, ice cold draft beer, or a glass of wine selected from the extensive drink menu. The restaurant’s diverse menu and contemporary ambience provide the perfect venue for special occasions like bridal showers, baby showers, birthday celebrations, business meetings, date night, or just any occasion really.

Support Kona Grill - Gilbert during COVID-19

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Contactless payment available
  • Sealed or wrapped utensils used
Social Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
  • Sick staff prohibited in the workplace
Personal Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
What 616 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.4
food
4.4
service
4.3
ambience
4.1
value
Noise · Moderate
91% of people would recommend it to a friend
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TM
TimothyM
1 review
Dined 5 days ago
Overall5food4service4ambience3

Very good spot for casual eating. Place was very clean and COVID free. Outside patio was excellent.

KT
vipKevinT
Phoenix
14 reviews
Dined on October 17, 2020
Overall2food2service2ambience3

Service: Although the number of guests was not high, our service lacked check-ins and we waited longer than expected from the time to sit until the first greeting. I noticed our server setting other tables nearby and another server making rounds at her tables more frequently than our server. Our server was friendly and professional, just needs to step up with more frequent rounds so guests are not left waiting for more than 1 minute after initial seating, not more than 5 minutes after initial greeting to get drink orders, and then after checking for ready to order, it shouldn't be more than 5 more minutes if the guest is not ready for the next check in. After ordering, servers should pass by the table every so often to check on drinks, stop by after the meal has arrived to ask how things are, and so on. All of this happened, just not in the timeframes expected.

Food: The food quality was sub-par. I had the chili glazed salmon. The salmon was over cooked. The fried rice was a little too salty for me and had very little chicken and no shrimp at all. The pot stickers were good, I would eat those again for sure.

The pricing for the food is much higher than what the value of the food is for the quality received. Two people, for lunch, $75, one app, two entrees, no cocktails.

RC
RichC
1 review
Dined on October 16, 2020
Overall4food5service5ambience3

Why make a reservation when they’re not going to honor it? Not only did they not honor it, we still had a 30 minute wait past our reservation time. Service and food was great, but the reservation process and checking in was atrocious.

LP
vipLovePB
Phoenix
5 reviews
Dined on October 16, 2020
Overall5food5service5ambience5

Always a great choice to go to Kona! There is something for everyone. Our server was amazing and attentive. Highly recommend a reservation

RA
RobertA
Phoenix
1 review
Dined on October 13, 2020
Overall5food5service5ambience5

A plus service

Report
SI
SueI
San Francisco
2 reviews
Dined on October 12, 2020
Overall4food4service4ambience4

Two of us had the rolls, which were delicious, and another the french dip, which he said had an interesting taste to it (not bad). Service a little slow, but I understand, given the uncertainty of the number of diners each day. Refills were abundant!

OT
OpenTable Diner
Phoenix
2 reviews
Dined on October 9, 2020
Overall5food5service5ambience5

The service was great! We had drinks and an appetizer which where very good as well. It ended up not having a lot of gluten free friendly options for me so we ended up calling it a night based on that. That’s more of a me problem though. had I not had a sensitivity to gluten I’m sure the food would have been just as great as the drinks.

OT
vipOpenTable Diner
New Mexico
1 review
Dined on October 9, 2020
Overall4food4service5ambience4

Only issue is that they could not find our reservation. We had booked an outside table, but had to then wait for an inside table. I even showed them my reservation confirmation, but they could not honor it. Other than that, it was great.

SN
vipSteveN
Phoenix
2 reviews
Dined on October 9, 2020
Overall4food4service4ambience4

Dinner was great. The only downside was the amount of time to get our food. Salads came out at the same time as our dinners

K
Katelyn
1 review
Dined on October 9, 2020
Overall5food5service5ambience5

Great food and happy hours prices. Good music playing and attentive service

l
viploril
Phoenix
5 reviews
Dined on October 8, 2020
Overall1food2service1ambience4

Not a great experience.

SH
SteveH
New Orleans
1 review
Dined on October 7, 2020
Overall3food3service1ambience3

Absolutely the slowest service of any restaurant that I have ever been to. Every time that I go. (Grandkids like the food).

L
Lauren
1 review
Dined on October 1, 2020
Overall2food3service2ambience2

The food wasn’t worth the price. Sushi rolls were okay but steaks were bland. Service was slow for the amount of people at the restaurant. Social distancing wasnt practiced by restaurant spreading diners apart and at one point, there was someone in the kitchen behind the sushi bar without a mask on. Not worth of going out to eat at all.

OT
OpenTable Diner
1 review
Dined on September 27, 2020
Overall5food5service5ambience5

Loved it! First time there and will be coming back!

Kona Grill - Gilbert
Responded on October 2, 2020

We're glad you enjoyed your visit here at Kona Grill! Thank you for the 5 star rating! We hope to see you back in soon!

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KH
KariH
Los Angeles
8 reviews
Dined on September 26, 2020
Overall5food5service5ambience5

Food was great, service was superb and the social distancing was very comfortable.

Kona Grill - Gilbert
Responded on October 2, 2020

Hello KariH, Thank you for the 5 star rating! we're glad you enjoyed your time here at Kona Grill! We hope to see you back in soon!

Report
TJ
TamiJ
1 review
Dined on September 26, 2020
Overall4food3service3ambience4

The food wasn't as good as I remember prior to the pandemic.

Kona Grill - Gilbert
Responded on October 2, 2020

Hello TamiJ, Thank you for the feedback and the high star rating!

Report
OT
OpenTable Diner
1 review
Dined on September 25, 2020
Overall4food5service4ambience5

Waited longer than 30 mins even with reservation

P
Purple
Phoenix
2 reviews
Dined on September 25, 2020
Overall3food4service2ambience2

Music was too loud. Server acted like it was her first night. Misters went off and on during a very warm night. Brought friends because Kona Grill is one of our favorite restaurants. I don't think they were impressed although food was good.

Kona Grill - Gilbert
Responded on October 2, 2020

Hello Purple, Thank you for the feedback, as its the best way for us to make improvements!

Report
CC
CathyC
Phoenix
11 reviews
Dined on September 25, 2020
Overall4food4service5ambience5

This was our second visit to this Kona Grill. Our first visit, the food was fresh and quick. This visit, the food seemed a little over cooked and cold when it arrived at the table. The bbq chicken pizza was too well done and hard, where it was soft and hot when it arrived at our table. Also, the chowder was cold when it arrived. Not nearly as good last night, as it was the previous Friday. The happy hour selection and prices are great! The birthday we were celebrating was not acknowledged

Kona Grill - Gilbert
Responded on October 2, 2020

Hello CathyC, thank you for the feedback. I will bring this to the attention of our executive chef to make sure we get this fixed for the future. We hope to see you back in soon!

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DS
vipDanielS
Phoenix
10 reviews
Dined on September 22, 2020
Overall1food2service1ambience2

Poor service server had no idea what the “ dinner specials were” told us Snapper but salmon was served, potato sides were cold

stay away from this location if your wanting a good meal and service

Kona Grill - Gilbert
Responded on October 2, 2020

Hello DanielS, We're sorry to hear about your unsatisfactory visit. If you are willing to give us another chance, please reach out to us at (480) 289-4500 to speak to our manager directly.

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OT
OpenTable Diner
1 review
Dined on September 21, 2020
Overall5food5service4ambience5

Amazing food, love the margarita flights, and good prices.

Kona Grill - Gilbert
Responded on October 2, 2020

We're glad to hear you enjoyed your visit here at Kona Grill! We hope to see you back in soon!

Report
TW
vipTomW
Phoenix
3 reviews
Dined on September 20, 2020
Overall5food5service5ambience5

We love the Power Lunch and the all day Sunday Happy Hours!

OT
OpenTable Diner
1 review
Dined on September 19, 2020
Overall2food3service2ambience1

Service was polite and friendly but slow. We were there on a Saturday night and the music was extremely loud and overbearing. We went there to enjoy a meal and felt like we were in a dance club. This is not the atmosphere that we are looking for while dining out. The waitress listened to our request to turn the music down but was unable to get the manager to do so. She appeared frustrated as well. She said that there had been multiple tables who had requested that the music be turned down as well. We are frequent diners in the Gilbert area and enjoy our meal every time we eat at Kona but the atmosphere was terrible.

Kona Grill - Gilbert
Responded on September 21, 2020

Thank you for the feedback, as it's the best way for us to make improvements!

Report
OT
OpenTable Diner
1 review
Dined on September 19, 2020
Overall3food5service3ambience1

The food is great as always. Seems like they raised the prices a lot. The service was good until it got to the end, seemed like it took forever to get our bill. The music was super loud I felt like I was in a club. It even sounded like the speakers were blown out. It was also freezing in the restaurant.

AH
AaronH
1 review
Dined on September 18, 2020
Overall2food3service4ambience3

Kona failed me on this visit. Our Server was great and constantly having to apologize. The food quality failed to meet expectations from previous visits, took a very long time to come out and was wrong when it got there. They delivered food to the table that was different from the menu and when asked about it, the manager delivering the food, said oh yah, we are out of mashed potatoes. Not a huge deal if they would have asked what to do instead, but they didn't ask just delivered some very overcooked potatoes chunks. Again, perhaps just this visit, but it didn't go well. Kudos to our server for holding it together and providing some delicious carrot cake for dessert (which we had to take to go).

Kona Grill - Gilbert
Responded on October 2, 2020

Hello AaronH, Thank you for the feedback, as it is the best way for us to make improvements. We apologize that we dropped the ball on this visit. If you are willing to give us another chance, please reach out to us at (480) 289-4500 to speak to our manager directly.

Report
LP
vipLovePB
Phoenix
6 reviews
Dined on September 18, 2020
Overall5food5service5ambience5

We love Kona grill. We had the best service and our food was perfect. Our drinks were constantly kept filled and we were seated at a table near the kitchen where you could see them preparing food.
We will be back

GH
GeriH
Los Angeles
3 reviews
Dined on September 18, 2020
Overall5food5service5ambience3

They can turn down the music because it wasn't a hipster single lounge like the loud music they played and so loud you couldn'ttalk. This place had mostly families and larger parties with dico loud music. Music was great but we couldn't hear each other.

Y
vipYbot
Central Coast
8 reviews
Dined on September 13, 2020
Overall5food5service5ambience5

Been awhile since we stepped into a restaurant for lunch. We enjoyed the food, service was super friendly, followed all guidelines (mask) and we would come back.

J
vipJessi
Los Angeles
7 reviews
Dined on September 12, 2020
Overall5food5service5ambience5

Our server was amazing! Food is always great and we had a blast!!

MA
MichaelA
Phoenix
2 reviews
Dined on September 12, 2020
Overall3food4service3ambience3

Reserved an outside table. They had none available and seated us inside by the bar. Very cold and spotty service. Food was good.

M
Mickie
Milwaukee
10 reviews
Dined on September 10, 2020
Overall5food5service5ambience5

Great service, did not need a reservation for 430 happy hour. Wonderful menu!

OT
OpenTable Diner
Phoenix
2 reviews
Dined on September 5, 2020
Overall5food5service5ambience5

awesome as usual

DK
DavidK
Phoenix
5 reviews
Dined on September 5, 2020
Overall3food2service2ambience3

Service was “fair” at best. Kind of slow. The food was the worst we’ve had there. Everything else was fairly normal.

s
skyosmom
Denver
28 reviews
Dined on September 5, 2020
Overall4food4service5ambience4

This is a very inexpensive, fine restaurant for what it is. It’s not the fanciest but for a good lunch with a friend it was great!!! Food is delish. Drinks are sweet, fruity and not strong but delicious. Not crowded, maybe cuz of Covid, but I used to go b4 Covid and my review would have been the same except it was really loud in the past. I will go again, and again and again!!!

OT
vipOpenTable Diner
Phoenix
1 review
Dined on September 4, 2020
Overall5food5service5ambience3

Food and service was excellent music was way too loud

PJ
vipPhilJ
Phoenix
7 reviews
Dined on September 4, 2020
Overall5food5service5ambience5

With a reservation we walked right in and was seated. Perfect! Great Food, Great Service!

M
vipMike
Chicago
16 reviews
Dined on August 29, 2020
Overall5food5service5ambience4

Our food was outstanding!! The service by our waitperson, Jill, was tremendous!! We had reservations, arrived early and was seated immediately. The avocado egg rolls were superb! Jill was attentive and Kona hit us with free dessert due to our wedding anniversary. Kona was high energy and they hit every note as a 10.!! Cannot wait to go back!

MM
vipMandM93
Phoenix
7 reviews
Dined on August 29, 2020
Overall5food5service5ambience4

Excellent food and service!! Kona Grill is definitely doing what they can given the current regulations! Well done!

C
Cindy
Minneapolis
2 reviews
Dined on August 29, 2020
Overall4food4service3ambience4

Very good food

AL
AlishaL
Phoenix
5 reviews
Dined on August 28, 2020
Overall4food4service3ambience4

We had a reservation and still had to wait 30 min for a table. And we noticed some of our favorite food choices weren’t available. Hopefully they will come back when Covid is over. Our server was great.

FAQs

Kona Grill - Gilbert offers takeout which you can order by calling the restaurant at (480) 289-4500.

Kona Grill - Gilbert is rated 4.3 stars by 616 OpenTable diners.

Kona Grill - Gilbert does offer gift cards which you can purchase here https://konagrill.cashstar.com/store/recipient?locale=en-us.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.