Kona Grill - Gilbert

Kona Grill - Gilbert 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. B

   Beth

   Phoenix1則評論

   1.0

   在今天用過餐

   1. 整體 1
   2. 食物 1
   3. 服務 1
   4. 氛圍 1

   Terrible. We had reservations for Mother’s Day. We were sat immediately and waited for over 20 min and were never greeted by a server or any other staff member. We got up and left. We will not be coming back to Kona Grill.
   

   請問這對你有幫助嗎？

2. OT

   OpenTable食客

   Houston1則評論

   1.0

   在今天用過餐

   1. 整體 1
   2. 食物 1
   3. 服務 5
   4. 氛圍 1

   Mother’s Day was a disaster. $50 per person for cheap quality food, served for volume and expediency and not for quality? No way a child will eat that much. Should have had a menu of breakfast items. I saw so many people get seated and promptly leave. There is no chance we return for Mother’s Day or any special event.
   

   請問這對你有幫助嗎？

3. P

   Pamela VIP

   Orange County31則評論

   5.0

   在2天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Great, happy hour.Menu period service was impalkable.
   

   Kona Grill - Gilbert已在今天回覆

   Thank you Pamela! We're happy to hear you enjoyed your experience, we look forward to serving you again soon! Kona Grill Management, 480.417.4006
   

   請問這對你有幫助嗎？

4. D

   Dulci

   Phoenix1則評論

   5.0

   在7天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Our server was awesome! Brunch was tasty and fun! We had a great time!
   

   請問這對你有幫助嗎？

5. S

   Susan VIP

   Hawaii4則評論

   4.0

   在2025年4月30日用過餐

   1. 整體 4
   2. 食物 3
   3. 服務 4
   4. 氛圍 3

   The food was just ok. My son’s $45 steak was overcooked, the Asian salad had barely any almonds, noodles or dressing. The server forgot to ask my son what he wanted for his side so he brought fries. We ordered one appetizer, one salad, and two entrées and with a tip we paid $145. Sadly it’s overpriced for the quality of what you get compared to other restaurants in this same price point.
   

   請問這對你有幫助嗎？

6. D

   Dale

   Milwaukee10則評論

   5.0

   在2025年4月29日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Stopped in for happy hour, specials were great. Happy Hour drinks a little small.
   

   請問這對你有幫助嗎？

7. E

   Etsu

   Phoenix1則評論

   5.0

   在2025年4月27日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   It was good deal and the taste was great! We liked it very much.
   

   Kona Grill - Gilbert已於2025年4月29日​回覆

   Hello Etsu, Thank you for your wonderful review and for giving us a perfect rating! We're thrilled to hear that you enjoyed your dining experience at Kona Grill - Gilbert and found our deal to be a great value. It's wonderful to know that our taste also met your expectations. We strive to provide excellent food and service, and your feedback is a testament to our efforts. We look forward to serving you again soon! Best, The Management Team
   

   請問這對你有幫助嗎？

8. L

   Lupe

   Phoenix1則評論

   4.0

   在2025年4月13日用過餐

   1. 整體 4
   2. 食物 2
   3. 服務 4
   4. 氛圍 3

   Music too loud. Prices too expensive since our last visit
   

   Kona Grill - Gilbert已於2025年4月18日​回覆

   Thank you Lupe! We would love to learn more about your experience and how we can make this right, and we look forward to welcoming you back soon! Kona Grill Management, 480.417.4006
   

   請問這對你有幫助嗎？

9. A

   Amber

   Palm Springs10則評論

   2.0

   在2025年4月7日用過餐

   1. 整體 2
   2. 食物 1
   3. 服務 1
   4. 氛圍 1

   The restaurant was nearly empty, yet the service was mid-level at best. Both my guest and first had to return our drinks as they were out of syrup so the soda was like water. I returned my steak because it was severally overdone and had no resemblance of the filet I ordered, they had forgot my shrimp and included the wrong sides so I also asked for that correction. As I waited another waitress offered me table bread which I didn’t no was even available. The second steak came out as my guest was finishing her meal, this steak was blue inside barely even cooked. I asked that hey just take my plate and remove the item from my check. It wad a terrible experience with little effort to resolve or retain me as a future customer. The waiter handled the entire interaction, no manger ever greeted me or asked what happened. Although I’ve never been to this location I have been to Kona many times, this was not the experience or value to cost that I am accustomed to at the other locations.
   

   Kona Grill - Gilbert已於2025年4月10日​回覆

   Thank you for your feedback Amber! We apologize for the disappointing temperatures on your steak. We would love to connect and learn how we can make this right for you. Kona Grill Management, 480.417.4006
   

   有1​人認為這對他/她有幫助

10. L

    Lana

    Phoenix4則評論

    1.0

    在2025年3月30日用過餐

    1. 整體 1
    2. 食物 1
    3. 服務 1
    4. 氛圍 3

    Service was slow and food was cold when it finally arrived
    

    有1​人認為這對他/她有幫助