Kona Grill - El Paso

4.6
icon/ic_reviewCreated with Sketch.
258 Reviews
icon/ic_price_rangeCreated with Sketch.
$30 and under
icon/ic_cuisineCreated with Sketch.
Contemporary American
Welcome to Kona Grill El Paso at The Fountains at Farah. Enjoy your local paradise after a long day at work or day of shopping. Fresh, wild caught fish is flown in daily to craft award-winning sushi, while contemporary American entrees are prepared from scratch in-house. Happy hour on the beautiful shaded patio is a must. And don’t leave until you’ve tried one of the handcrafted cocktails, ice cold draft beer, or a glass of wine selected from the extensive drink menu. The restaurant’s diverse menu and contemporary ambience provide the perfect venue for special occasions like bridal showers, baby showers, birthday celebrations, business meetings, date night, or just any occasion really.
What 258 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.8
food
4.5
service
4.6
ambience
4.4
value
Noise · Moderate
93% of people would recommend it to a friend
Sort by
Filters
OT
1 review
Dined on January 11, 2020
Overall5food5service5ambience5

It was a birthday celebration, and even though food, service, and seating was great, they didnt even know we were celebrating a bday, i had to tell my server about it. Also our table was not ready when we arrived. They still had to go and get the sling and high chair that i requested in advance. And lastly, the music was way too high! I had to be raising my voice in order to talk to my server as well as the rest of my party of 4. I booked through open table app.

Kona Grill - El Paso
Responded a day ago

Thank you for your kind review; we are happy to pass along your comments to the team here at Kona Grill - El Paso! We sincerely thank you for the positive review, and look forward to seeing you again soon!

Report
MN
1 review
Dined on December 31, 2019
Overall5food5service5ambience5

Everything was delicious and spectacular
First class customer service and attention
Was the perfect dinner with the Family to end the Year 2019.
Fully grateful with everyone at Kona Grill
Wish you the very best in this New Year 2020!!!

Kona Grill - El Paso
Responded on January 9, 2020

We appreciate your positive review about your recent experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day.

Report
OT
El Paso
1 review
Dined on December 29, 2019
Overall5food5service5ambience5

Used my $15.00 birthday Kona Rewards on lunch today! The food was hot and fresh. Only thing I would have to say is that the calamari was a bit overcooked, but the flavor was there. Also my kiddos meal didn’t have her edamame at first but the server quickly fix her meal. Also server was amazing with refilling our drinks as he never then get below half. Overall other than those few things an awesome meal and will return!

Kona Grill - El Paso
Responded on January 9, 2020

We appreciate your positive review about your recent experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day.

Report
a
1 review
Dined on December 25, 2019
Overall5food5service5ambience4

It was so awesome that El Paso Kona Grill was open on Christmas and I hope they will continue to be open every Christmas from now on.

Kona Grill - El Paso
Responded on January 9, 2020

We appreciate your positive review about your recent experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day.

Report
W
Dallas
3 reviews
Dined on December 25, 2019
Overall4food5service5ambience3

Not a fancy restaurant but one of the best filets I've had in El Paso. Perfectly cooked and plenty of flavor. Although the restaurant is mostly a sushi joint and other menu items are limited to only a handful of steak, chicken and seafood dishes, it is still an excellent place for non-sushi eaters.

Kona Grill - El Paso
Responded on December 27, 2019

We appreciate your positive review about your recent experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day.

Report
OT
1 review
Dined on December 21, 2019
Overall5food5service5ambience5

Excellent service and overall ambiance. Thanks to our server Jackie she was awesome.

Kona Grill - El Paso
Responded on December 27, 2019

We appreciate your positive review about your recent experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day.

Report
OT
1 review
Dined on October 13, 2019
Overall3food4service1ambience3

The waiter seemed almost annoyed that he had to be there. My water was never refilled, I had to go fetch my own waiter to come assist us. I get friendlier service at my local McD's.

Kona Grill - El Paso
Responded on November 25, 2019

We are disappointed to hear that you did not have a more positive experience with us at Kona Grill - El Paso. We'd like the opportunity to discuss this with you. Please reach out to us at (915) 249-3803 at your earliest convenience to discuss how we can turn your experience into a positive one.

Report
OT
1 review
Dined on October 2, 2019
Overall4food4service5ambience4

It was an overall great experience. Good value for the money. Our waiter was there for us all the time.
We had an enjoyable meal.

Kona Grill - El Paso
Responded on November 25, 2019

Thank you for your kind review; we are happy to pass along your comments to the team here at Kona Grill - El Paso! We sincerely thank you for the positive review, and look forward to seeing you again soon!

Report
PA
1 review
Dined on August 9, 2019
Overall2food2service2ambience4

Over priced and the food was sub par. Something as simple as receiving the appetizer before the meal was not executed. The Vegas sushi roll looked like if it had been rolled over by a truck. The order was not brought to the table in unison but rather sporadically over 4 minutes. The buffalo chicken was nothing but breading. Definitely not worth the price when they are surrounded by better options at this location (The Fountains at Farah, El Paso, Tx)

Kona Grill - El Paso
Responded on November 25, 2019

We are disappointed to hear that you did not have a more positive experience with us at Kona Grill - El Paso. We'd like the opportunity to discuss this with you. Please reach out to us at (915) 249-3803 at your earliest convenience to discuss how we can turn your experience into a positive one.

Report
LC
1 review
Dined on June 30, 2019
Overall5food5service5ambience5

OMG!!!! The food is great!! The atmosphere is fantastic!! It was my first time there but will surely return..........soon !!!

Kona Grill - El Paso
Responded on November 22, 2019

Thank you for your kind review; we are happy to pass along your comments to the team here at Kona Grill - El Paso! We sincerely thank you for the positive review, and look forward to seeing you again soon!

Report
OT
1 review
Dined on June 16, 2019
Overall5food5service5ambience4

Great food

Kona Grill - El Paso
Responded on November 22, 2019

Thank you for your kind review; we are happy to pass along your comments to the team here at Kona Grill - El Paso! We sincerely thank you for the positive review, and look forward to seeing you again soon!

Report
OT
El Paso
4 reviews
Dined on June 3, 2019
Overall5food5service5ambience5

Awesome place!!! Love the atmosphere and the food!!!

Kona Grill - El Paso
Responded on November 22, 2019

Thank you for your kind review; we are happy to pass along your comments to the team here at Kona Grill - El Paso! We sincerely thank you for the positive review, and look forward to seeing you again soon!

Report
F
1 review
Dined on May 31, 2019
Overall5food5service4ambience4

Excellent food! The Sea Bass with Coconut curry was perfect. Our table was seated very close to the hostess counter so there was a lot of traffic, but the service was good.

Kona Grill - El Paso
Responded on November 22, 2019

Thank you for your kind review; we are happy to pass along your comments to the team here at Kona Grill - El Paso! We sincerely thank you for the positive review, and look forward to seeing you again soon!

Report
LK
El Paso
3 reviews
Dined on May 25, 2019
Overall4food4service4ambience4

I couldn’t hear my server. She spoke too softly!
But nice.
Good food.

Kona Grill - El Paso
Responded on November 22, 2019

Thank you for your kind review; we are happy to pass along your comments to the team here at Kona Grill - El Paso! We sincerely thank you for the positive review, and look forward to seeing you again soon!

Report
O
1 review
Dined on May 14, 2019
Overall5food5service5ambience5

The restaurant was buzzing with happy guests.
Hostess had a great sense of humor and was super pleasant. Quick greet by server who was very friendly and enthusiastic. He nailed all of his service steps. The manager, Sal, was so pleasant, professional and accommodating. The food was delicious and prompt.
Definitely will be returning.

Kona Grill - El Paso
Responded on December 3, 2019

We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Report
CB
Los Angeles
2 reviews
Dined on May 13, 2019
Overall5food5service5ambience5

The food, service, and atmosphere was perfect. The Picasso Roll was the best thing I ate there. The avocado rolls were delicious and the sauce that accompanied the dish was amazing. I had the Basil Pesto Linguine which was fantastic and had quite the kick. Overall the food and the restaurant was a great experience!

Kona Grill - El Paso
Responded on December 3, 2019

We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Report
JM
Mexico City
1 review
Dined on May 10, 2019
Overall3food5service4ambience3

Reservation didn’t matter, we still waited over an hour to get a table. Server was a bit slow. Food was good.

Kona Grill - El Paso
Responded on December 3, 2019

We are disappointed to hear that we dropped the ball on getting you seated sooner and did not have a more positive experience with us at Kona Grill - El Paso. We'd like the opportunity to discuss this with you. Please reach out to us at (915) 249-3803 at your earliest convenience to discuss how we can turn your experience into a positive one.

Report
WS
El Paso
1 review
Dined on April 19, 2019
Overall2food1service2ambience1

I was expecting a betterr experience. I could get better service and better food for a fraction of what I paid at Kona.

Kona Grill - El Paso
Responded on December 3, 2019

We are disappointed to hear that you did not have a more positive experience with us at Kona Grill - El Paso. We'd like the opportunity to discuss this with you. Please reach out to us at (915) 249-3803 at your earliest convenience to discuss how we can turn your experience into a positive one.

Report
L
Anchorage
2 reviews
Dined on April 18, 2019
Overall5food5service5ambience5

Awesome decor and the space between tables and booths are sufficient. Patio seating is a plus.

Kona Grill - El Paso
Responded on December 3, 2019

We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Report
OT
New Mexico
3 reviews
Dined on April 5, 2019
Overall4food4service4ambience3

Understaffed for the number of customers they had (they could have put a couple of the hostesses to work assisting servers). Design shows little consideration for acoustics — horribly noisy. Food was so-so, nothing to rave about.

Kona Grill - El Paso
Responded on December 3, 2019

We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Report
NS
1 review
Dined on March 30, 2019
Overall5food5service5ambience5

The food is always good and consistent. We just celebrated my husband’s 29th Birthday and we know where the next birthday will be spent. Our online request where granted, the girl (I wish I remembered her name) that sang happy birthday did a beautiful job. It wasn’t a traditional happy birthday embarrassing song, it was a beautiful opera. Nothing but good things about Kona. Food is delicious, staff are always kind and attentive and the ambiance is always perfect even with the kids.

Kona Grill - El Paso
Responded on December 3, 2019

We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Report
OT
1 review
Dined on March 30, 2019
Overall5food4service5ambience5

Always a good experience at Kona!

Kona Grill - El Paso
Responded on December 3, 2019

We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Report
CA
El Paso
1 review
Dined on March 11, 2019
Overall3food4service3ambience4

Service was not at the expected level for a place like this. Wine service was poor, food took longer than expected after ordering. Salads came out at different times. Waters were refilled but mostly after asking for it.

If you get a good server, the experience may be better.

Kona Grill - El Paso
Responded on December 3, 2019

We are disappointed to hear that you did not have a more positive experience with us at Kona Grill - El Paso. We'd like the opportunity to discuss this with you. Please reach out to us at (915) 249-3803 at your earliest convenience to discuss how we can turn your experience into a positive one.

Report
L
1 review
Dined on February 17, 2019
Overall5food5service5ambience5

Excelente hostess and server. We were sat in minutos with no waiting. Our server offered some appetizers without asking her. Fast service

Kona Grill - El Paso
Responded on December 3, 2019

We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Report
MV
1 review
Dined on December 31, 2018
Overall2food1service2ambience2

The reservation process is convenient.
The seating upholstery was torn and tattered.
Appetizers were prompt and we were happy with the choices.
Two out of the six guests we okay with their entree. The remaining four we're not. One entree was very cold. The chef recooked it. It was apparent that the staff is hard working, but inefficient.
I have dined at this restaurant in the past and this visit was a disappointing experience.

Kona Grill - El Paso
Responded on December 3, 2019

We are disappointed to hear that you did not have a more positive experience with us at Kona Grill - El Paso. We'd like the opportunity to discuss this with you. Please reach out to us at (915) 249-3803 at your earliest convenience to discuss how we can turn your experience into a positive one.

Report
OT
El Paso
1 review
Dined on December 31, 2018
Overall3food3service3ambience4

Food was okay. They told us that they had a different chef.

Kona Grill - El Paso
Responded on December 3, 2019

We are disappointed to hear that you did not have a more positive experience with us at Kona Grill - El Paso. We'd like the opportunity to discuss this with you. Please reach out to us at (915) 249-3803 at your earliest convenience to discuss how we can turn your experience into a positive one.

Report
JB
1 review
Dined on December 27, 2018
Overall5food5service5ambience5

My dinner experience was superb. I have visited the Kona Grill before and the experience was excellent as well. Always a great choice!

Kona Grill - El Paso
Responded on December 3, 2019

We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Report
JB
El Paso
2 reviews
Dined on December 17, 2018
Overall5food5service4ambience4

For our end of year business office celebration, we took advantage of the $5 apps and rolls during happy hour and we couldn't have been more impressed. The food was delicious! And though the waitress was a bit on the slow side, she was the only one there so it wasn't her fault. She was also very pleasant and checked on us often. I recommend the Vegas Roll, the California roll, Avocado egg rolls and sliders. My company enjoyed Margaritas and Mojitos as beverages, and they were delighted. A great choice for nearly any occasion.

Kona Grill - El Paso
Responded on December 3, 2019

We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Report
RR
1 review
Dined on December 16, 2018
Overall3food2service3ambience4

We’ve been to this restaurant many times but the staff seemed overwhelmed this time. Our server let our food sit under the warmers for a while ( we were sitting in front of the warmers) and as a result I received a chewy dry steak. My wife said her sushi was okay but it also sat near the warmers for a while. We did get our drinks refilled once only towards the end of the meal.

Kona Grill - El Paso
Responded on December 3, 2019

We are disappointed to hear that you did not have a more positive experience with us at Kona Grill - El Paso. We'd like the opportunity to discuss this with you. Please reach out to us at (915) 249-3803 at your earliest convenience to discuss how we can turn your experience into a positive one.

Report
d
1 review
Dined on October 12, 2018
Overall5food5service5ambience5

Had a 1st date and was impressed in the fact you could make a reservation if you dont want to wait.
The food is perfect..
Our waiter was amazing went over the menu. Gave options on different entrees. Would really recommend this for a 1st date or just to have a romantic dinner.

Kona Grill - El Paso
Responded on December 27, 2019

We appreciate your positive review about your recent experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day.

Report
GC
Austin
3 reviews
Dined on October 7, 2018
Overall5food5service5ambience5

I love Kona, the food and service were great.

Kona Grill - El Paso
Responded on December 27, 2019

We appreciate your positive review about your recent experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day.

Report
JB
El Paso
1 review
Dined on September 22, 2018
Overall3food3service3ambience4

Food was okay. The service same, waitress kept getting stuff wrong like meals and drinks but was nice

Kona Grill - El Paso
Responded on December 27, 2019

We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to have a better understanding about your experience. Please reach out to us at (915) 249-3803 at your earliest convenience and we will do our best to resolve this with you.

Report
SM
1 review
Dined on August 15, 2018
Overall3food1service5ambience5

I ordered the beef stir fry. The vegetables were seasoned but the meat was not and it was tough, small square pieces and very little meat. The jasmine rice was not seasoned and very dry. The chef should of added butter to the rice when it was cooking so it wouldn't of been so dry and sticky, and salt. The waiter, Kevin, was extremely good! That is the only reason why I didn't complain about my food.

Kona Grill - El Paso
Responded on December 27, 2019

We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to have a better understanding about your experience. Please reach out to us at (915) 249-3803 at your earliest convenience and we will do our best to resolve this with you.

Report
JG
1 review
Dined on August 4, 2018
Overall2food2service1ambience3

The hostesses were not welcoming. They gave the impression that were bothered that we were there. They sat us then made us move tables after we had ordered drinks. The food was “Ok”. We had trouble getting drink refills several times. We had reservations for 6:00pm. It was not extremely busy. It just felt like nobody cared if we were there or not. I don’t think I will every eat here again. Very disappointed

Kona Grill - El Paso
Responded on December 27, 2019

We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to have a better understanding about your experience. Please reach out to us at (915) 249-3803 at your earliest convenience and we will do our best to resolve this with you.

Report
TM
1 review
Dined on June 16, 2018
Overall1food3service1ambience1

Neglected by the waitress and the restaurant was not full, at all. Food did not come out together, constant apologies for bad service.

WD
San Diego
1 review
Dined on June 14, 2018
Overall3food2service2ambience5

My date’s chicken was undercooked. She didn’t want another plate or anything. She just asked that the waiter alert the cook(s)/chef(s). The waiter had no idea what to do. Simple request in our opinion. Anyway, not a great food spot, but the drinks and atmosphere was good.

AR
Houston
37 reviews
Dined on June 12, 2018
Overall3food3service4ambience4

Salmon poke bowl was a bit fishy and there was way too much sauce.

OT
El Paso
14 reviews
Dined on May 13, 2018
Overall5food5service5ambience4

Great food, great service, wonderful atmosphere. I always try something new and am never disappointed.

OT
El Paso
3 reviews
Dined on May 13, 2018
Overall5food5service5ambience5

During my visit, I tried their new brunch menu. It was delicious. I never have a bad experience here. They always take care of us and the food is always delicious.

N
El Paso
1 review
Dined on May 1, 2018
Overall5food5service4ambience3

Pretty noisy acoustics inside, best conversation outside tables. Salmon, carrots and rice”fried”.... EXCELLENT. Moscow mule great ( no margaritas but this was even better)