Nearby points of interest
Nearby points of interest
About Kona Grill - Dallas
Welcome to Kona Grill Dallas at NorthPark Center, located near the North Court between Nordstrom and Macy’s. Enjoy your local paradise after a day of shopping or before catching your next movie. Fresh, wild caught fish is flown in daily to craft award-winning sushi, while contemporary American entrees are prepared from scratch in-house. Happy hour on the patio or vibrant lounge is a must. And don’t leave until you’ve tried one of the handcrafted cocktails, ice cold draft beer, or a glass of wine selected from the extensive drink menu. The restaurant’s diverse menu and contemporary ambience provide the perfect venue for special occasions like bridal showers, baby showers, birthday celebrations, business meetings, date night, or just any occasion really.
North Park Center
Dallas, TX 75225
Contemporary American, Sushi
Hours of Operation:
Mon - Thurs: 11a-10p
Fri - Sat: 11a-11p
Central Express Way
$30 and under
AMEX, Diners Club, Discover, MasterCard, Visa
Bar Dining, Bar/Lounge, Beer, Full Bar, Happy Hour, Late Night, Outdoor dining, Wheelchair Access, Wine
Kona Grill - Dallas Ratings and Reviews
We were turned away at the hostess station despite having a reservation on OpenTable. They offered to add us to the waiting list with a wait of 45 minutes. I’m not sure why they’re even listed in OpenTable. Clearly, they do not honor the reservations. We ate at The Theodore (directly across from Kona Grill) and were seated in less than 10 minutes without a reservation.
We made reservations thru open table when I got there she said open table isn’t allowed to schedule and dinner for more than 6 on the same day. So we had to wait an hour for a table. I showed her my reservation thru open table but she said she couldn’t accept it and that it was open tables fault.
We went for our daughter’s birthday. We have been many times before and always had a good experience. They were out of many items and couldn’t even make her a special birthday drink. She was turning 8 and was quite disappointed. All she wanted was a virgin strawberry daiquiri. They couldn’t do it. I’m not sure we’ll be back any time soon.
The food is still pretty good but they pulled a fast one. A cheap shot. You're looking over the wine list and they approach you with a buy-one-get-one free deal on wine. They bring a list with prices conveniently missing. You find out why when they bring the bill. They basically double the price of the bottle and sell you 2 of them! Been a while since I saw a good ol Brooklyn bait-and-switch! Well it wont happen to us again. At least not there. Lost a customer.
I was looking forward to taking my date to Kona Grill. I was a frequent customer of Kona Grill in Chandler and was excited to introduce my date to this gem. We experienced one disappointment after another. My date ordered his favorite drink, a pina colada. Our waiter said they don't have that drink. We were stunned and sat in silence trying to think of something else. Our waiter missed an opportunity to suggest another drink so we drank water.
We asked about the fresh fish of the day and the waiter didn"t know and left us to ask someone. We ordered the sea bass and macadamia chicken. The sea bass was exceptional; however the chicken was disgusting. It was rubbery, difficult to cut and chew. We sent it back to have it cook longer because it tasted like it was undercooked. The waiter brought the chicken back out and it tasted the same.
The manager came to the table and explained that there was nothing wrong with the chicken. The process of breading the chicken somehow changes the texture. She gave us a dessert on the house. This item needs to be removed from the menu if what we were served was considered typical.
I went to the restroom and found it to be a dump. I've been to gas station rest room that we in better condition. I would think that for a restaurant with these prices there would be upscale restrooms.
We left the rest at 9:45 and had to wrestle our way through a crowd waiting to get into the bar area.
We will try the other Dallas location and not go back to Northpark.
Visited a Kona Grill in Houston and liked it. This experience was less than ideal. The food was okay, nothing special along with the selection of spirits. The ambiance was horrible. Should've guessed, it being in a mall and all but every other restaurant in Northpark is pleasant and somehow manages to mask that they're in a mall. Top that off with an annoying waiter desperately seeking a tip and it was not a very enjoyable experience.
We arrived on time at 6pm. Food was great when it finally came....waiter couldnt find a drink menu. We waited thirty minutes before ordering drinks and ended up just going on the website for drink menu. We waited another 20 minutes after that just to order our meal. By the time the food came.. It was after 7...we had to rush and eat and didn't finish because the movie was about start upstairs at 7:30. Good foid but service was awful.
The food at Kona was not very good at all. It used to be our go to restaurant, now, we're not going back for a long time, if ever. Vegetables were not cooked well, either overcooked or raw. Chicken dish was rubbery and inedible. Wait staff was mediocre at best. Food was ready to be delivered under the heat lamp, but was not delivered for a LONG time. We ordered sushi, but the order was lost and it had to be cancelled. Overall, Kona at North Park has really gone downhill. The friends that introduced me to Kona have also stopped going. They compared Kona to a bad Appleby's. It's a shame that such an incredible restaurant has fallen on such hard times.
Several menu items were unavailable. Food was bland. Server was polite but needs to learn basics of restaurant service, she wouldn't remove used plates until I asked. Then again left plates after dinner, forgot about the table after dinner. Had to get another person to come get or dessert order. Ran out of coffee. A collective restaurant effort to make it for a poor experience.
This was the Northpark Mall location and the food was very good. I had the taco trio (braised kalua pork, caramelized onion, fig [my favorite, and satisfied my sweet tooth], shrimp, asian slaw, roasted tomatillo salsa. tempura black cod, cucumber salsa). My friend had the chicken chili and checkerboard roll ( habanero tuna, avocado, asparagus, tuna, yellowtail, spicy motoyaki sauce).
There was a large sign on the back wall indicating they would be remodeling, which is needed because the booth seats we were shown to were worn and ripped pretty badly. We were surprised since this is an upscale location. The music was a little loud making it difficult to hear conversation, however when I asked that it be lowered they did so.
Would recommend and return.
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