Excellent food as usual. Service was slower than in the past.
My dance group went here and we had a great time. We had big al as our waiter and he made the night a lot better
The seating on the patio was nice, though the entire restaurant is very loud; we were seated near the bar and it seemed like they dropped and broke a glass every 5 minutes. Our server was a little out of it at the beginning. It took a while to get silverware and napkins. He did get better and was very good about keeping our water filled. The food is pretty good, I would say in line with the pricing. Since I don't like seafood, there are very few menu options here for me, so between that and the so-so service, I will likely not return, but if you like seafood, it might be better.
Food is delicious. The ambiance is too laud service is average.
Service could be improved
Our server, Brandi, did a great job and we enjoyed our evening.
Dining room was way too loud and restaurant was not full. Music too loud.
They need an area where a table of 6 can enjoy a lively atmosphere but still hear each other.
Had a great time.
food was good. terrible service and good took forever. server did nor take away any dishes or glasses. no managers came around to check on customers and to apologize for lack of service. checking out took long time. horrible experience
Mother’s Day. Perfect weather and great seating decor at Kona Grill. Nice greeter and waiter did a great job...no rushing and food was excellent.
This was my third visit since Kona grill opened. The food is good. However, the service has been painfully slow each time. Last Sunday took a full hour from ordering to being served, it wasn’t crowded at all.
We waited for 45 minutes to get our food when there were only 6 tables in the whole restaurant. Our plates were scalding hot when they finally came to us, as if they had been under a heat lamp for 30 minutes. There was a foot long hair in my son’s coffee. We were highly dissatisfied and I’m embarrassed that I brought my mom here for Mother’s Day. We will never be returning and will be telling all our friends about our experience.
Made for a great Mother’s Day!! Thank you!
We have never been disappointed with our meals. Varied selection and delicious. This time we asked to be seated upstairs on the patio for quiet, private conversation. The service was excellent.
Did not seem that busy. Slow to table for drinks and to take order. Brought out entree as appetizer, brought the wrong sides. The food we got was good. Staff was nice just a bit disorganized
Location is great. Bar upstairs is fun. Great outdoor seating and fire pits. Food is over priced for what you get. Service was terrible. Wait staff had too many tables per person. Actually had to go to when bar to get two drinks because it was so long between the times we saw waitress.
Great experience!!! Waiter super nice even for super crazy crowd! Thank you!
Great food, amazing server, fabulous, friendly service
The service we received was very poor. Our waitress was missing for several minutes without checking on us. Our glasses were empty most of the time. Food was not great! I was disappointed with my experience because I heard such great things.
Everything was great
Usually love this restaurant but this last visit was not very enjoyable. Our server was not knowledgeable about the drinks or wine that was available. We ordered drinks before dinner and finished them sometime before dinner arrived. Dinner was delivered by someone other than our server who never came back to ask us if we wanted another drink. Finished dinner without a new glass of wine. Food was good but service was very lacking on this visit.
Excellent food. Very noisy! Could hardly talk to one another without shouting. Too expensive. Cannot go more than once a year to celebrate an event.
Our server was great!! Can’t remember his name but will be dining there again
The service was great, and I absolutely loved going to Kona and I will go again. However, I wish they had the lobster Mac and cheese back on the menu.
We had a wonderful experience. April was our server. We were seated promptly per our reservation time. We sat outside and it was perfect. The food, atmosphere, service all great! We will be back.
Enjoyed our meal this evening....better service than usual here....always like the atmosphere!
The food was extremely bad. This was our third time going there. I am not sure what happen this time. It was so bad that we just paid the bill and left. We went somewhere else to eat. Never going back.
The food was fine - the noise level is a significant negative.
Good meal, I had the macadamia nut chicken and it was a hair dry and over cooked. My wife had sushi and lettuce wraps and she loved both. Waitress was very attentive but food came out to quick between courses as we didn't have time to finish our appetizer before my soup came. Then our entrees came before I could finish my soup. Will definitely go back though.
Service was great! Portion size of sea bass was super small.
Saturday at 6:30, high top by the bar. Got the wrong beer initially. They rectified quickly. Sushi is always good but overpriced compared to local sushi places. I ordered Kona Churrasco and my friend had the burger. Mine was delicious. Large portions, fabulous chimichurri sauce. Server Big Al was very friendly and there when we needed him.
Great food, fun ambiance. Our server was attentive and very pleasant. Will definitely be back!
Very nice atmosphere, food and service was excellent
A bit noisy, but fun and energetic - a great meal, with lots of options.
Great food, great atmosphere, great service! Can’t wait to go back!!
We were seated immediately when we arrived about 10 minutes early on a busy Friday night. The table was close to the revolving door so we were cold. The food was very good and the ambiance is very nice. Our service was very good. They could use more draft beer selections. They have an incredible rooftop bar for Seasonal use.
Server was great , food was good great lunch spot
Pretty good for a Sunday night, although we felt a little rushed to finish our dinner.
The food was good; very tasty.
The one criticism I'll make: I expected the sushi to be better than your typical Japanese steakhouse. It was 'good,' but since 1/2 of Kona's menu is sushi, I would have thought the rolls would be...more exceptional. Maybe larger?
We'll certainly give it another shot.
Great food. Bummed they removed some items we always ordered but everything is always good.
Had A great waitress for dinner. Moved to the bar high tops for a few drinks after dinner and had a great waiter (matt) as well. He was very friendly, nice, and made us feel welcome. Great service!
Everything was wonderful! The service was fast and the server attentive. The gouda fondue appetizer was great. There were 4 people in our party; each ordered a different type of sushi to share. They were all so good, no one could pick a favorite. Make sure you save room to sample Kona desserts. They will not disappoint!!