Kona Grill - Cincinnati

3.9
1562 Reviews
$30 and under
American
Welcome to Kona Grill Cincinnati at Liberty Center, in between The Square and rooftop garden. Enjoy your local paradise after work, a day of shopping, or before an event. Fresh, wild caught fish is flown in daily to craft award-winning sushi, while contemporary American entrees are prepared from scratch in-house. Happy hour on the beautiful rooftop patio overlooking The Square is a must. This is the best spot to catch a summer concert. And don’t leave until you’ve tried one of the handcrafted cocktails, ice cold draft beer, or a glass of wine selected from the extensive drink menu. The restaurant’s diverse menu and contemporary ambience provide the perfect venue for special occasions like bridal showers, baby showers, birthday celebrations, business meetings, date night, or just any occasion really.

Support Kona Grill - Cincinnati during COVID-19

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Contactless payment available
Screening
  • Sick staff prohibited in the workplace

Offers

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Sun 10:00AM - 2:00PM 2:15PM - 2:45PM 7:00PM - 10:00PM
Mon - Thu 6:00PM - 8:45PM
Fri 12:00AM - 12:00AM 8:00PM - 11:45PM
Sat 12:00AM - 12:00AM 10:00AM - 2:00PM 2:15PM - 2:45PM 8:00PM - 11:45PM

What 1562 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.9based on recent ratings
4.1
food
3.9
service
4.0
ambience
3.6
value
Noise · Moderate
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MonM
Cincinnati
2 reviews
Dined a day ago
Overall1food1service2ambience2

Not the night to be there for restaurantweek. Only received first course and eventually found out that our food ticket was lost, so our food have never been cooked. We left hungry after potstickers and salad. Not going to go back with so many other places to choose from. Disappointed:(

ME
vipMichaelE
Cincinnati
1 review
Dined a day ago
Overall2food2service1ambience4

Terrible service. Probably too busy. Server took order without writing it down. Got our order completely wrong. Wrong food. Wrong temperature. Really disappointed. Manager tried to make amends. Just too busy and lack of control. Chaotic service.

TT
TomT
Cincinnati
1 review
Dined a day ago
Overall4food5service4ambience4

Nice place. Pretty loud inside. Food was very good. Service was average. We would try it again.

TT
vipTomT
Cincinnati
23 reviews
Dined 2 days ago
Overall5food5service4ambience4

First time diners. Came for restaurant week. I had the miso sea bass which was perfectly cooked and really outstanding. Nice interior design. Wide variety on the menu.

RR
RachelR
Cincinnati
1 review
Dined 2 days ago
Overall5food5service5ambience4

The power lunch special is a an excellent deal! I am a big fan of their traditional rolls and the lunch special provided many great sushi and other regular menu item options.

I am also a big fan of some extra heat and the spicy crunchy tuna roll really hit the spot!

JH
JackieH
Cincinnati
3 reviews
Dined 3 days ago
Overall2food2service1ambience3

Our server’s first words were to tell us that she was new. We should have left right then. She had no idea what she was doing. We finally left without the dessert included in the Restaurant Week menu because we had been there for two hours and just couldn’t take any more of the insanity.

Kona Grill - Cincinnati
Responded a day ago

Thank you for taking the time to leave us a review. I'm sorry your evening wasn't up to not only yours but our standards as well. Please reach out to us at cincinnati@konagrill so that we have the opportunity to speak with you. Your feedback is extremely helpful and is the only way we can improve!

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s
vipseasoned
Cincinnati
55 reviews
Dined 3 days ago
Overall1food3service2ambience3

6pm reservations, 7:20 still waiting for entries.

Kona Grill - Cincinnati
Responded 2 days ago

Thank you for taking the time to leave us a review. I'm sorry your evening wasn't up to not only yours but our standards as well. Please reach out to us at cincinnati@konagrill so that we have the opportunity to speak with you. Your feedback is extremely helpful and is the only way we can improve!

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OT
OpenTable Diner
E. Tennessee
6 reviews
Dined 4 days ago
Overall5food5service5ambience5

Visited as part of Cincinnati Restaurant Week and the menu they offered was outstanding. We started with pot stickers and sweet and blue salad. Both excellent. We both had the prime rib which was absolutely delicious and a very generous portion. We finished with carrot cake which also was fantastic. This restaurant is awesome. The food, the presentation and the service are all top notch. Try it!

Kona Grill - Cincinnati
Responded 3 days ago

Thank you for your feedback! We will share with the rest of our team!

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OT
OpenTable Diner
Cincinnati
1 review
Dined 5 days ago
Overall2food3service1ambience1

Was celebrating a birthday that was in the reservation, wasn’t acknowledged. Service was slow, didn’t get appetizer until the main corse. Salads were backwards, took 15 minutes to get salad dressing. Table was stuck in the middle of two large parties, I love the food but the last few times the service and food have been lacking.

Kona Grill - Cincinnati
Responded 3 days ago

Thank you for taking the time to leave us a review. I'm sorry your evening wasn't up to not only yours but our standards as well. Please reach out to us at cincinnati@konagrill so that we have the opportunity to speak with you. Your feedback is extremely helpful and is the only way we can improve!

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L
Lionel
Cincinnati
5 reviews
Dined 6 days ago
Overall2food2service2ambience3

My server was new so I understand there is a learning curve but she forgot basics, utensils/plates. She should’ve had a helper. In addition, my appetizer (calamari) was cold when it arrived to the table. Evidently it sat in the window for awhile. The restaurant was far from busy so I would expect the food to be hot upon arrival to the table.

Kona Grill - Cincinnati
Responded 4 days ago

Thank you for taking the time to leave us a review. I'm sorry your evening wasn't up to not only yours but our standards as well. Please reach out to us at cincinnati@konagrill so that we have the opportunity to speak with you. Your feedback is extremely helpful and is the only way we can improve!

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AG
vipAngelaG
Cincinnati
1 review
Dined 6 days ago
Overall2food2service1ambience5

Short staffed, which we expected, but server rang in food incorrectly and didn’t bring drinks for 25 min. Went on a Sunday at 2pm.

Kona Grill - Cincinnati
Responded 3 days ago

Thank you for taking the time to leave us a review. I'm sorry your evening wasn't up to not only yours but our standards as well. Please reach out to us at cincinnati@konagrill so that we have the opportunity to speak with you. Your feedback is extremely helpful and is the only way we can improve!

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DL
DonnaL
1 review
Dined 7 days ago
Overall2food4service2ambience1

Waiting waiting and waiting and waiting and waiting for food foo was good waiter friendly. People on each side of us friendly because we waiting so long for food.

Kona Grill - Cincinnati
Responded 6 days ago

Thank you for taking the time to leave us a review. I'm sorry your evening wasn't up to not only yours but our standards as well. Please reach out to us at cincinnati@konagrill so that we have the opportunity to speak with you. Your feedback is extremely helpful and is the only way we can improve!

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OT
OpenTable Diner
Chicago
1 review
Dined on September 18, 2021
Overall1food2service4ambience2

Very, very disappointed. Party of 7...

Meal > 35 minutes for drinks to be served after ordering; 45 minutes more before dinner meals started to arrive - one then 6 more 20 mins later. One of remaining 6 meals completely (ice) cold, returned, and replacement meal was a different meal served 20 mins later.

Ambiance > Unbelievably loud. Servers could not be heard when standing next to you. Crammed to many people in the available space - only way for servers to squeeze between tables is for patrons to slide chairs in.

Service > Individually okay but no where near enough servers for the number of patrons.

Kona Grill - Cincinnati
Responded 6 days ago

Thank you for taking the time to leave us a review. I'm sorry your evening wasn't up to not only yours but our standards as well. Please reach out to us at cincinnati@konagrill so that we have the opportunity to speak with you. Your feedback is extremely helpful and is the only way we can improve!

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KA
allezKA
Cincinnati
11 reviews
Dined on September 18, 2021
Overall5food5service5ambience5

We had an enjoyable dinner on a Saturday night.
The service was excellent and the food was delicious. We will be back.

Kona Grill - Cincinnati
Responded 4 days ago

Amazing! Thank you Allez for the excellent feedback!

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KA
KAMc
Atlanta
8 reviews
Dined on September 18, 2021
Overall4food5service4ambience5

Food was delicious but little portions for the cost. They seemed very understaffed, which caused delays in service but Mickey tried her best and was quick to resolve any requests. Beautiful atmosphere.

Kona Grill - Cincinnati
Responded 6 days ago

Thank you for a great review!

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RH
RH77
Cincinnati
7 reviews
Dined on September 17, 2021
Overall1food1service3ambience1

#WorstMealEver Server made good effort and even comped meal, which was appreciated, but food was horrible and fans were so loud (outside), that it was impossible to have a normal conversation. Won’t be back, ever.

Kona Grill - Cincinnati
Responded on September 18, 2021

I apologize your visit wasn't up to not only yours but our standards as well! Thank you for taking the time to give us your feedback. We will bring this issue up to our team and work on correcting this error.

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OT
OpenTable Diner
Las Vegas
8 reviews
Dined on September 12, 2021
Overall2food1service4ambience2

Food was extremely salty and for the restaurant being low on customers took a long time to arrive. Service was good considering how bad the food was, not worth the price or a return for me unfortunately.

Kona Grill - Cincinnati
Responded on September 13, 2021

Thank you for reaching out and letting us know about your experience. We will communicate these issues within our team and see where improvements can be made.

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5
55birthday
Cincinnati
4 reviews
Dined on September 12, 2021
Overall5food4service3ambience5

Server was okay, we had a much better experience in July. The upper level outdoor experience and server was excellent in July!!

Kona Grill - Cincinnati
Responded on September 13, 2021

Thank you for letting us know about your recent experience with us! We always pride ourselves in delivering great service experiences. I would love to connect to learn more about your past dining experience.

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JB
vipJennyB
San Francisco
23 reviews
Dined on September 11, 2021
Overall5food5service5ambience4

Fried rice is amazing, great apps, love the upstairs area!

Kona Grill - Cincinnati
Responded on September 12, 2021

Jenny we love having you dine with us! We look forward to seeing you again soon.

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s
vipsweetguys
Cincinnati
8 reviews
Dined on September 11, 2021
Overall4food4service4ambience4

Good food and nice service

Kona Grill - Cincinnati
Responded on September 12, 2021

We strive to give the best experience to all of our guests and hope that at your next visit we reach that 5 star mark!

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SP
ShannonP
Cincinnati
1 review
Dined on September 11, 2021
Overall3food1service3ambience2

I love to give positive reviews. Especially during this crazy pandemic.

But I can't here. I'm totally fine that our drink ticket was lost and we had to wait longer. I'm totally fine my dish came our first and my 2 companions had to wait just under 10 minutes for theirs to come out (meaning I waited to eat till theirs arrived).
I totally get that restaurants are short staffed and serviced will be delayed.

But the value of food / cost ratio was not worth it for me.
$15 for 5 potstickers that were quasi cold. $19 for a salmon poke bowl that had 8 tiny squares of salmon over a bed of rice. The Original Butter Cake could fit in the palm of my hand and was it dry.

We've been here before and I enjoyed it. But now the restaurant was loud and chaotic and the food wasn't good enough to bring me back.

Kona Grill - Cincinnati
Responded on September 13, 2021

Thank you Shannon for taking the time to leave us your feedback. If you could reply directly to this thread, I would love to connect and see where any improvements can be made. I hope to hear from you soon!

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OT
OpenTable Diner
Cincinnati
1 review
Dined on September 10, 2021
Overall2food4service2ambience5

We were sat 25 minutes after our reservation time. Hot food came out quickly but those that ordered sushi didn’t get their food until we finished eating the hot food.

Kona Grill - Cincinnati
Responded on September 11, 2021

I apologize your visit wasn't up to not only yours but our standards as well! Thank you for taking the time to give us your feedback. We will bring this issue up to our team and work on correcting this error.

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RL
vipRudyL
Cincinnati
10 reviews
Dined on September 5, 2021
Overall2food2service1ambience4

We were seated promptly at 11:30 and the waiter was quick to take our drink order! It took a few minutes to receive our drinks and to place our food order. It was almost 1 hour to receive our food. I did ask the young lady who was stationed at the front door “why was the food order taking so long”? She said that they were very short staffed. This is common today and I get it! I will not return until this staffing problem is fixed!

Kona Grill - Cincinnati
Responded on September 6, 2021

Thank you Rudy for reaching it out. We are trying to actively correct this issue daily!

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OT
OpenTable Diner
Cincinnati
2 reviews
Dined on September 3, 2021
Overall1food1service1ambience1

Reserved an outdoor table at lunch on a Friday. The outdoor patio was so loud from their air curtains you couldn't have a conversation.

Kona Grill - Cincinnati
Responded on September 6, 2021

Thank you for your feedback. Unfortunately, with being an open air concept we must have those curtains on to adhere health policies. I would love to connect further to see if I can learn more about your service and food experience with us. I am positive given another opportunity, we can turn this experience around into a positive one!

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OT
OpenTable Diner
Cincinnati
1 review
Dined on August 28, 2021
Overall1food3service1ambience1

We had Reservations for 730 for outdoor seating. at 8 o’clock we gave up and took an indoor table but we didn’t get our food until 840 which we had to walk down because we had a 930 performance to attend. If you know you are short staffed cut down on the number of reservations you will take. this is ridiculous

Kona Grill - Cincinnati
Responded on September 3, 2021

Thank you for your feedback. We will connect with our corporate office and see where the adjustments can be made.

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E
Elizabeth
1 review
Dined on August 28, 2021
Overall3food5service2ambience2

The food is amazing but decide if you want to deal with throngs of people, waiting in the rain for half an hour with a reservation, the noise levels, and the poor service (being told we couldn’t sit where we wanted to, no silverware for 10 minutes, drinks not refilled, food slow to come out, check slow to come out, very little attention). The manager did comp us two appetizers which was appreciated. It’s also pricey. All this being said I am gonna give it another chance based on the actual food which was wonderful. Recommend the tomato bisque and the meatball appetizer particularly!

Kona Grill - Cincinnati
Responded on September 3, 2021

Thank you Elizabeth for taking the time to leave us your feedback. The rainy weekend was definitely a challenge! I also really love the tomato bisque!

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JB
vipJoniB
Cincinnati
17 reviews
Dined on August 28, 2021
Overall5food5service5ambience5

Great evening at Kona Grill with Good friends - food and service were awesome!

Kona Grill - Cincinnati
Responded on September 3, 2021

Thank you for your 5-star review! We always appreciate hearing from our guests!

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VF
VikkiF
1 review
Dined on August 28, 2021
Overall5food5service4ambience4

Love how servers help each other all staff so nice and food was great. 3rd time visit. Definitely make a reservation for a table gets busy for dinner.

Kona Grill - Cincinnati
Responded on September 3, 2021

Thank you for your 5-star review! We always appreciate hearing from our guests!

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A
Andi
Cincinnati
11 reviews
Dined on August 28, 2021
Overall4food4service5ambience3

It was a local homecoming so was very busy and very loud. Our server was great.

Kona Grill - Cincinnati
Responded on September 3, 2021

Thank you Andi for your feedback!

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JV
JamieVW
Cincinnati
6 reviews
Dined on August 28, 2021
Overall4food5service2ambience4

Food was delicious as always, but the service was subpar. We were one of 2 tables seated and our server only checked on us once and we sat there with empty glasses that needed refilled for 15 minutes. If the restaurant was busy, I get it, but it wasn’t busy at all. Finally after our drinks were refilled we had to wait forever to find our server again to get boxes and the check. Very unfortunate because we love Kona.

Kona Grill - Cincinnati
Responded on September 3, 2021

Thank you Jamie for taking the time to leave us your feedback. I would love to connect to learn more about your experience with us to see where any improvements can be made.

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TB
TomB
Cincinnati
1 review
Dined on August 27, 2021
Overall2food3service2ambience2

Dined Friday, 08/27 around 8pm with three others. Appetizer didn't come out until after entrees. Server apologized for appetizers coming out late, stating "I'll take care of it", alluding to comping the appetizers but didn't. $22 for chicken Pad Thai that was inferior to local Thai places where you can find Pad Thai for half the price. Server was friendly enough. Other meals were fine, though nothing special. Consensus was all were significantly overpriced. Not particularly busy while we were there.

Kona Grill - Cincinnati
Responded on September 3, 2021

Tom, Thank you for taking the time to leave us your feedback. We will share with the rest of our team and see where any changes can be made. If you could please comment below this, I would love to connect and take care of those appetizers for you! GM

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KS
KathiS
Cincinnati
1 review
Dined on August 27, 2021
Overall5food5service5ambience3

Food & service was great! However, the noise level on the patio from the music, while it was closed up because of the rain storm made it very hard to hear waitress & to hold a conversation.

Kona Grill - Cincinnati
Responded on August 29, 2021

Thank you KathiS for your five star review! We are glad that you enjoyed your visit, and can't wait until you come back for your next!

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OT
OpenTable Diner
1 review
Dined on August 21, 2021
Overall2food3service1ambience2

Hot as the sun and the manager and server were asked multiple times to open the side windows on the patio to get some air…ignored….dropped my with a filet on the ground and went to remake it, brought us out strip, not the filet we asked for…..overall poor

Kona Grill - Cincinnati
Responded on August 24, 2021

Thanking for taking the time to leave us your feedback from your experience with us. If you could please respond directly to this comment, I am sure given the opportunity, we can turn this experience around into a positive one.

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BL
BabsL
Cincinnati
1 review
Dined on August 21, 2021
Overall4food5service4ambience5

Mario/Marco? was good but had too many tables. Food was very good.

Kona Grill - Cincinnati
Responded on August 23, 2021

Amazing! Thank you Babs for the great feedback! We look forward to your next visit with us.

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OT
vipOpenTable Diner
Cincinnati
3 reviews
Dined on August 21, 2021
Overall2food3service1ambience1

The inside music was much too loud for conversations. Hard to even hear the wait staff. Orders took forever. Salads and appetizers arrived at the same time as entrees. Wrong salad and burger came out not as requested. Overall, unpleasant experience. Won’t be returning anytime soon, if again.

Kona Grill - Cincinnati
Responded on August 23, 2021

Thanking for taking the time to leave us your feedback from your experience with us. If you could please respond directly to this comment, I am sure given the opportunity, we can turn this experience around into a positive one.

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D
Daddydude
Cincinnati
1 review
Dined on August 21, 2021
Overall4food4service5ambience4

Kona is a decent spot to eat when at Liberty Center. Food is overpriced but usually very good. Have always had good service as well.

Kona Grill - Cincinnati
Responded on August 23, 2021

Thank you for the review! We always appreciate hearing back from our guests!

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HG
vipHarrietG
Cincinnati
8 reviews
Dined on August 21, 2021
Overall5food5service5ambience5

Mario, our waiter, was delightful and efficient. Yummy meal and a cocktail on the roof.
Nice distance and masked staff, Thank you! We’ll be back soon!

Kona Grill - Cincinnati
Responded on August 23, 2021

Amazing! Thank you Harriet for the great feedback from your experience with us!

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OT
OpenTable Diner
1 review
Dined on August 20, 2021
Overall1food4service1ambience4

After being sat. We waited 20 minutes for no one to greet us. We visited the host and she gave us water and ensured us someone would be with us. 15 minutes later still no service. After asking a manager to move we waited an additional 10 minutes to be greeted by our new server. We ordered our food. One of our meals came out approximately 10 minutes before the other. Disappointed in the poor service.

Kona Grill - Cincinnati
Responded on August 21, 2021

Thank you for taking the time to leave us your feedback regarding your experience. I would love to connect to learn more about your service last night. If you could please reply directly to this reply, I am sure given the opportunity we will be able to turn this experience around into a positive one.

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OT
OpenTable Diner
1 review
Dined on August 20, 2021
Overall2food3service1ambience2

I never write reviews like this but our service was so poor :( we were on the patio and from what I understand it was a pick up section. I felt like we had to beg people for necessities like silverware, straws and water. The timing of food was weird and I’ve never been so unhappy before. Mikayla was not our server but she was very kind and seemed annoyed for us that we were having such awful service. It would’ve been nice for a manager to stop by our table at some point to ask us how we were doing. ( that’s how it is at most places) that never did happen though. When we got our dessert we had to wait 10 minutes for silverware. And our ice cream was completely melted. Overall very poor service. We probably won’t be back.

Kona Grill - Cincinnati
Responded on August 24, 2021

Thanking for taking the time to leave us your feedback from your experience with us. If you could please respond directly to this comment, I am sure given the opportunity, we can turn this experience around into a positive one.

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MS
vipMelindaS
Detroit
13 reviews
Dined on August 17, 2021
Overall4food4service4ambience4

Great service. Very nice happy hour. Lovely ambiance.

Kona Grill - Cincinnati
Responded on August 19, 2021

We are pleased to hear you enjoyed your visit. We look forward to seeing you soon!

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FAQs

Kona Grill - Cincinnati offers takeout which you can order by calling the restaurant at (513) 322-5860.

Kona Grill - Cincinnati is rated 3.9 stars by 1562 OpenTable diners.

Kona Grill - Cincinnati does offer gift cards which you can purchase here https://konagrill.cashstar.com/store/recipient?locale=en-us.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

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