Kona Grill - Chandler

4.1
317 reviews
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$30 and under
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Contemporary American
Welcome to Kona Grill Chandler at Chandler Fashion Center, steps away from Harkins Theatre and The Village. Enjoy your local paradise after a day of shopping or before catching your next movie. Enjoy valet parking right at our main entrance. Fresh, wild caught fish is flown in daily to craft award-winning sushi, while contemporary American entrees are prepared from scratch in-house. Happy hour on the beautiful, shaded patio is a must. And don’t leave until you’ve tried one of the handcrafted cocktails, ice cold draft beer, or a glass of wine selected from the extensive drink menu. The restaurant’s diverse menu and contemporary ambience provide the perfect venue for special occasions like bridal showers, baby showers, birthday celebrations, business meetings, date night, or just any occasion really.
What 317 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.1based on recent ratings
4.2
food
4.0
service
3.8
ambience
3.7
value
Noise · Moderate
63% of people would recommend it to a friend
5
4
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a
Phoenix
12 reviews
Dined on April 3, 2019
Overall 5food 5service 5ambience 5

Went there for a birthday celebration. Food and service were superb.

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F
Hawaii
11 reviews
Dined on March 22, 2019
Overall 5food 5service 5ambience 5

Great place to meet up with friends and enjoy good food and drinks. New menu items are outstanding.

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JS
1 review
Dined on March 8, 2019
Overall 1food 1service 2ambience 1

The service was average, the food was far below average and the ambience at this location is terrible compared to the San Tan location. Such a disappointing experience overall. I don't recommend this location at all.

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OT
1 review
Dined on March 7, 2019
Overall 2food 2service 1ambience 4

Horrible service and it was not busy at all.

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CY
Los Angeles
79 reviews
Dined on March 5, 2019
Overall 4food 5service 3ambience 4

Nice venue and quality food....our server was a little experienced, but a fun dining experience. Pleasantly surprised. Definitely recommend.

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JP
1 review
Dined on March 2, 2019
Overall 2food 4service 5ambience 1

This restaurant needs a major overhaul! The food is good and the service is great but the decor is substandard. The tables are worn down and sticky (not sticky because they were dirty, the finish wore off) and chairs were dirty. The carpet and lighting needs to be updated and replaced. The menu was faded and worn down and not what you would expect from a restaurant at that price point.

Why did we stay? We were craving the Miso Sea Bass! 👍👍
We will continue to eat at Kona Grill but not the Chandler location.

Note to corporate: Invest some money in updating this restaurant and bring it up to par!

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AZ
Phoenix
43 reviews
Dined on February 18, 2019
Overall 5food 5service 4ambience 4

Excellent place to meet friends for happy hour!

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OT
Louisville
1 review
Dined on February 15, 2019
Overall 5food 5service 5ambience 5

Excellent location, experience during lunch hour is quiet and easy to enjoy the food, servers,and atmosphere. Our second time visit, but at lunch hour and without kids and Everything was great!

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OT
Hawaii
3 reviews
Dined on February 14, 2019
Overall 4food 5service 5ambience 3

Very good food. Very little atmosphere

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DK
Des Moines
1 review
Dined on February 14, 2019
Overall 5food 5service 4ambience 4

The Happy Hour food and beverages are a great value. Also, the jambalaya is awesome!

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AG
1 review
Dined on February 8, 2019
Overall 2food 3service 2ambience 2

One of the worst dining experience we’ve ever had. Although warned by our waitress- cocktail service was over a 30 minute wait! 30 minutes to get a beer and glass of wine??? Grease stains on the walls by the kitchen entry. Interior looks pretty run down- needs a facelift. No chopsticks for the sushi and my water was never replenished. Things get a little dry when one is eating without water or a glass of wine. Not impressed with this location- will stay with Kona at San Tan Mall- much better service and atmosphere .

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SP
Phoenix
4 reviews
Dined on February 7, 2019
Overall 5food 5service 4ambience 4

Went to check out the happy hour. We had received an email about. Great happy hour. Good quality food at a great value.

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OT
1 review
Dined on January 5, 2019
Overall 5food 5service 5ambience 4

I have many food allergies and they were very helpful with finding out what was in their food. Not many places do this and I REALLY appreciated it!

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EF
Phoenix
1 review
Dined on December 31, 2018
Overall 3food 3service 4ambience 2

Have been going to this location for years and sadly, the last few trips haven't been up to par. The food was always excellent and in our opinion, fairly priced. Last trip, our rice was "crunchy".....either undercooked, or it had been laying around for too long. We did inform the floor manager as we do like the place and he seemed disinterested.
This trip, an early NYE dinner for two, we had a great server! However, we couldn't help but notice that the restaurant looked worn and dirty. I realize light gray colors show dirt, but the backs of the booths and the carpet looked really bad. I had my fav, the Sea Bass. It was good, but as in my previous visit, the portion seemed on the small side (and I'm not a "more is better" diner) and for the price, not quite right.
Not sure when or if we'll be back and it's a shame because we really liked the menu, location and atmosphere.

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b
Phoenix
9 reviews
Dined on December 30, 2018
Overall 3food 4service 1ambience 4

Worse visit ever waited about 20 mins for service and then another 20 minutes waiting for check

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F
Phoenix
1 review
Dined on December 17, 2018
Overall 2food 3service 1ambience 2

We typically go to Kona for lunch, but on this occasion took friends there for dinner. The hostess was in a mood, and the server was inattentive and made several mistakes. When dinner was served, I ordered a glass of wine. It was delivered to the table well after we all finished eating, so I cancelled it. The checks were wrong and had to go back more than once for correction by the manager. Fortunately, the food was fine, but couldn't make up for the experiences with the staff.

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RR
Phoenix
17 reviews
Dined on November 16, 2018
Overall 5food 5service 5ambience 5

One of our favorite locations for family get-togethers! We love the food (especially the sushi)!

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L
Phoenix
23 reviews
Dined on October 19, 2018
Overall 4food 4service 4ambience 4

Nice late lunch with tasty sandwiches, nice outdoor seating and not too noisy in mid afternoon. Server was friendly and attentive. Missed our old favorites including pork tenderloin and soft shell crab poboy sandwich as well as birthday dessert but otherwise good food

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K
Orlando
20 reviews
Dined on October 3, 2018
Overall 5food 5service 5ambience 5

Great service and food and great for a quick bite before the movies.

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OT
Phoenix
5 reviews
Dined on August 19, 2018
Overall 3food 3service 2ambience 3

We had been going to Kona Grill for years and hadn’t been in awhile. Was quite disappointed in the overall appearance, hostess, server, food. I think they really need to step it up or it will be closing one of these days soon. Too much competition out there.

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RR
Phoenix
18 reviews
Dined on August 18, 2018
Overall 4food 5service 4ambience 3

One of our favorites for special occasions/family get-togethers. Everything was very good, except the temperature of the restaurant. Little to no air circulation at our table, and even the restrooms were "hot". Not usual for this location, so perhaps just a fluke. In any event, we really love this place - the people, the food are special!!

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DL
Phoenix
2 reviews
Dined on July 27, 2018
Overall 1food 3service 1ambience 1

The restaurant was not busy when we arrived, just a few tables in use. (We are there after the happy hour rush, around 6:30pm) It took more than 30 minutes to get our drinks. We ordered appetizers when we ordered our drinks, but got our entrees before we got our apps. Dinner order was wrong; 3 of the 4 having dinner got their dinner, the 4th dinner came out approx 15-20 min after the others. Horrible dining experience. Will never return, nor recommend.

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L
Nashville
6 reviews
Dined on July 26, 2018
Overall 5food 5service 5ambience 5

Love everything about it. Great food, service, ambiance. Sushi is always fresh and delicious!!!!!

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OT
Phoenix
1 review
Dined on July 9, 2018
Overall 2food 3service 1ambience 2

It was super empty, we were one of two or three parties in the restaurant, but somehow still got mediocre service. Some of our party arrived early to take advantage of happy hour, and brought a drink for me to the table since it was my birthday, which seemed to upset the server. The food was good, but nothing super special for the price.

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ST
Denver
61 reviews
Dined on June 18, 2018
Overall 3food 3service 2ambience 3

The dining area was empty but it took a long time to get my food. Somewhat disappointing since the sushi was pretty good.

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OT
Washington DC
1 review
Dined on June 17, 2018
Overall 3food 3service 3ambience 3

Father’s Day

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TT
1 review
Dined on June 16, 2018
Overall 4food 3service 5ambience 5

We have eaten here several times and have always been blown away. This time was nice but the food was not as good as we have had in the past. They also said we missed our reservation when in fact we arrived early and were sent away and asked to come back closer to our reservation time.

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MA
1 review
Dined on June 16, 2018
Overall 3food 3service 5ambience 5

Kona grill not like it used to be . I was shocked for a Saturday night they were slow. The Hawaiian ribeye is what I went in for and was told they don’t carry anymore . This used to be a restaurant favorite .
I went online to view menu before I made reservations and the ribeye was on the online menu for Chandler location. But when I went in they didn’t carry anymore . I was very disappointed. Hubby wasn’t to impressed with his seafood dinner either. They have downsized menu due to budget cuts I heard. I will not be returning .

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VR
San Diego
1 review
Dined on June 8, 2018
Overall 4food 4service 4ambience 4

We were very pleased with our dinning experience and we were given a gift card and thought it was the perfect time to use it .

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RR
Phoenix
18 reviews
Dined on May 27, 2018
Overall 5food 5service 4ambience 5

Lunch with family at one of our favorite locations! Even though the temperature was fairly warm (Arizona, after all), the outdoor patio was very comfortable. The food was delicious, as usual. Great place for group dining - the noise level is moderate, but that means a large group doesn't ruin for other diners. Love this place!!

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TM
Dallas
20 reviews
Dined on May 12, 2018
Overall 5food 5service 5ambience 5

Great food, nice wine menu, terrific service, easy access from the street and the mall.

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OT
1 review
Dined on May 12, 2018
Overall 4food 5service 4ambience 4

Had a nice family lunch. First time at this restaurant, great experience.

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JO
Phoenix
4 reviews
Dined on April 28, 2018
Overall 4food 5service 5ambience 5

We were there for a birthday. A neighboring table had a waitress that gave a desert to a birthday person but our waitress said Kona Grill does not offer anything for a person’s birthday. We did not complain since our waitress was very friendly.

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OT
Phoenix
1 review
Dined on April 28, 2018
Overall 3food 2service 5ambience 3

It was our anniversary. The server was great! She was nice and friendly.

I wasn’t a big fan of the sushi platter. It didn’t look or taste fresh. Everything else was great!

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SB
1 review
Dined on April 25, 2018
Overall 3food 4service 2ambience 4

Slow service - we had a party of 9 and waited 30 mins to take our order.

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MC
Anchorage
75 reviews
Dined on April 24, 2018
Overall 4food 3service 5ambience 4

Good place to meet w/friends. Food about average nothing exceptional. Server excellent!

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OT
Phoenix
2 reviews
Dined on April 5, 2018
Overall 5food 5service 5ambience 5

Excellent as always...

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OT
Phoenix
1 review
Dined on March 31, 2018
Overall 5food 5service 5ambience 4

Birthday... but even though I stated it on the reservation, no one acknowledged it. I had hoped my son would at least have gotten a free dessert for his birthday, but it wasn’t offered One, and I didn’t want to ask for one.

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J
Los Angeles
16 reviews
Dined on March 25, 2018
Overall 5food 5service 5ambience 5

Sunday all-day Happy Hour menu. NOTE available in bar only. GREAT fresh food - variety is amazing - fish is fresh - awesome service - great drinks - at the food court side of Chandler Fashion Center - valet is right there if you need it. I love love Kona Grill - always can count on al the consistencies that we want as patrons: great service - great ambiance - great food and great vibe. I know it's a chain but it feels unique everytime!

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a
San Francisco
70 reviews
Dined on March 24, 2018
Overall 4food 5service 4ambience 3

The food was very good our apps came out with our mains ? Good sushi

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