Kona Grill - Chandler
Went there for a birthday celebration. Food and service were superb.
Great place to meet up with friends and enjoy good food and drinks. New menu items are outstanding.
The service was average, the food was far below average and the ambience at this location is terrible compared to the San Tan location. Such a disappointing experience overall. I don't recommend this location at all.
Horrible service and it was not busy at all.
Nice venue and quality food....our server was a little experienced, but a fun dining experience. Pleasantly surprised. Definitely recommend.
This restaurant needs a major overhaul! The food is good and the service is great but the decor is substandard. The tables are worn down and sticky (not sticky because they were dirty, the finish wore off) and chairs were dirty. The carpet and lighting needs to be updated and replaced. The menu was faded and worn down and not what you would expect from a restaurant at that price point.
Why did we stay? We were craving the Miso Sea Bass! 👍👍
We will continue to eat at Kona Grill but not the Chandler location.
Note to corporate: Invest some money in updating this restaurant and bring it up to par!
Excellent place to meet friends for happy hour!
Excellent location, experience during lunch hour is quiet and easy to enjoy the food, servers,and atmosphere. Our second time visit, but at lunch hour and without kids and Everything was great!
Very good food. Very little atmosphere
The Happy Hour food and beverages are a great value. Also, the jambalaya is awesome!
One of the worst dining experience we’ve ever had. Although warned by our waitress- cocktail service was over a 30 minute wait! 30 minutes to get a beer and glass of wine??? Grease stains on the walls by the kitchen entry. Interior looks pretty run down- needs a facelift. No chopsticks for the sushi and my water was never replenished. Things get a little dry when one is eating without water or a glass of wine. Not impressed with this location- will stay with Kona at San Tan Mall- much better service and atmosphere .
Went to check out the happy hour. We had received an email about. Great happy hour. Good quality food at a great value.
I have many food allergies and they were very helpful with finding out what was in their food. Not many places do this and I REALLY appreciated it!
Have been going to this location for years and sadly, the last few trips haven't been up to par. The food was always excellent and in our opinion, fairly priced. Last trip, our rice was "crunchy".....either undercooked, or it had been laying around for too long. We did inform the floor manager as we do like the place and he seemed disinterested.
This trip, an early NYE dinner for two, we had a great server! However, we couldn't help but notice that the restaurant looked worn and dirty. I realize light gray colors show dirt, but the backs of the booths and the carpet looked really bad. I had my fav, the Sea Bass. It was good, but as in my previous visit, the portion seemed on the small side (and I'm not a "more is better" diner) and for the price, not quite right.
Not sure when or if we'll be back and it's a shame because we really liked the menu, location and atmosphere.
Worse visit ever waited about 20 mins for service and then another 20 minutes waiting for check
We typically go to Kona for lunch, but on this occasion took friends there for dinner. The hostess was in a mood, and the server was inattentive and made several mistakes. When dinner was served, I ordered a glass of wine. It was delivered to the table well after we all finished eating, so I cancelled it. The checks were wrong and had to go back more than once for correction by the manager. Fortunately, the food was fine, but couldn't make up for the experiences with the staff.
One of our favorite locations for family get-togethers! We love the food (especially the sushi)!
Nice late lunch with tasty sandwiches, nice outdoor seating and not too noisy in mid afternoon. Server was friendly and attentive. Missed our old favorites including pork tenderloin and soft shell crab poboy sandwich as well as birthday dessert but otherwise good food
Great service and food and great for a quick bite before the movies.
We had been going to Kona Grill for years and hadn’t been in awhile. Was quite disappointed in the overall appearance, hostess, server, food. I think they really need to step it up or it will be closing one of these days soon. Too much competition out there.
One of our favorites for special occasions/family get-togethers. Everything was very good, except the temperature of the restaurant. Little to no air circulation at our table, and even the restrooms were "hot". Not usual for this location, so perhaps just a fluke. In any event, we really love this place - the people, the food are special!!
The restaurant was not busy when we arrived, just a few tables in use. (We are there after the happy hour rush, around 6:30pm) It took more than 30 minutes to get our drinks. We ordered appetizers when we ordered our drinks, but got our entrees before we got our apps. Dinner order was wrong; 3 of the 4 having dinner got their dinner, the 4th dinner came out approx 15-20 min after the others. Horrible dining experience. Will never return, nor recommend.
Love everything about it. Great food, service, ambiance. Sushi is always fresh and delicious!!!!!
It was super empty, we were one of two or three parties in the restaurant, but somehow still got mediocre service. Some of our party arrived early to take advantage of happy hour, and brought a drink for me to the table since it was my birthday, which seemed to upset the server. The food was good, but nothing super special for the price.
The dining area was empty but it took a long time to get my food. Somewhat disappointing since the sushi was pretty good.
We have eaten here several times and have always been blown away. This time was nice but the food was not as good as we have had in the past. They also said we missed our reservation when in fact we arrived early and were sent away and asked to come back closer to our reservation time.
Kona grill not like it used to be . I was shocked for a Saturday night they were slow. The Hawaiian ribeye is what I went in for and was told they don’t carry anymore . This used to be a restaurant favorite .
I went online to view menu before I made reservations and the ribeye was on the online menu for Chandler location. But when I went in they didn’t carry anymore . I was very disappointed. Hubby wasn’t to impressed with his seafood dinner either. They have downsized menu due to budget cuts I heard. I will not be returning .
We were very pleased with our dinning experience and we were given a gift card and thought it was the perfect time to use it .
Lunch with family at one of our favorite locations! Even though the temperature was fairly warm (Arizona, after all), the outdoor patio was very comfortable. The food was delicious, as usual. Great place for group dining - the noise level is moderate, but that means a large group doesn't ruin for other diners. Love this place!!
Great food, nice wine menu, terrific service, easy access from the street and the mall.
Had a nice family lunch. First time at this restaurant, great experience.
We were there for a birthday. A neighboring table had a waitress that gave a desert to a birthday person but our waitress said Kona Grill does not offer anything for a person’s birthday. We did not complain since our waitress was very friendly.
It was our anniversary. The server was great! She was nice and friendly.
I wasn’t a big fan of the sushi platter. It didn’t look or taste fresh. Everything else was great!
Slow service - we had a party of 9 and waited 30 mins to take our order.
Good place to meet w/friends. Food about average nothing exceptional. Server excellent!
Excellent as always...
Birthday... but even though I stated it on the reservation, no one acknowledged it. I had hoped my son would at least have gotten a free dessert for his birthday, but it wasn’t offered One, and I didn’t want to ask for one.
Sunday all-day Happy Hour menu. NOTE available in bar only. GREAT fresh food - variety is amazing - fish is fresh - awesome service - great drinks - at the food court side of Chandler Fashion Center - valet is right there if you need it. I love love Kona Grill - always can count on al the consistencies that we want as patrons: great service - great ambiance - great food and great vibe. I know it's a chain but it feels unique everytime!
The food was very good our apps came out with our mains ? Good sushi