Kona Grill - Carmel

4.4
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1290 Reviews
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$30 and under
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Contemporary American
Welcome to Kona Grill Carmel at Clay Terrace, steps away from The Lawn. Enjoy your local paradise after work, a day of shopping, or before an event. Fresh, wild caught fish is flown in daily to craft award-winning sushi, while contemporary American entrees are prepared from scratch in-house. Happy hour on the beautiful, shaded patio is a must. And don’t leave until you’ve tried one of the handcrafted cocktails, ice cold draft beer, or a glass of wine selected from the extensive drink menu. The restaurant’s diverse menu and contemporary ambience provide the perfect venue for special occasions like bridal showers, baby showers, birthday celebrations, business meetings, date night, or just any occasion really.
What 1290 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.5
food
4.4
service
4.3
ambience
4.2
value
Noise · Moderate
97% of people would recommend it to a friend
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D
Chicago
11 reviews
Dined 4 days ago
Overall 2food 1service 2ambience 3

The food was pretty subpar and the service was slow. We're regular patrons but tonight may mark the decline of food and service for Kona. I sure hope it doesn't but it truly disappointed us today.

TJ
Indiana
21 reviews
Dined on October 5, 2019
Overall 5food 5service 5ambience 5

Paloma was an excellent server and the food was tasty.

MB
Indiana
5 reviews
Dined on October 4, 2019
Overall 4food 4service 4ambience 4

We seem to be on the list to sit next to the restroom and in the children’s section even though we have no children. Well ask not to do so in future - we actually have walked out the previous time they did this to us.

Kona Grill - Carmel
Responded on October 7, 2019

Mary, Thank you very much for you feedback. We always try to honor every request from our guest. We will do our best not to seat you next to the restroom or children on your next visit. We hope you have a wonderful day. See you soon! Thanks, Fred Scott Executive Chef

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KP
1 review
Dined on October 1, 2019
Overall 1food 3service 3ambience 1

The food and service is always very good. However, they have a huge problem with fruit flies. They are everywhere. They get in your food, in your wine and in your face. They totally ruin the entire experience. We will not be back until they fix the bug problem.

Kona Grill - Carmel
Responded on October 7, 2019

We are apologize for the experience you received at our establishment. We do have an open air bar and some elements from the outside do come inside our restaurant, which we do our best to control. I would like to have the opportunity to win you back as a guest. Can you please contact me 317-566-1400. Thanks, Christian Kilgard Manager

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RF
1 review
Dined on September 28, 2019
Overall 4food 4service 4ambience 3

Since homecoming was going on I think that would account for the noise level. Plus for such a large restaurant there was always a line outside the women's restroom

BM
Indiana
5 reviews
Dined on September 28, 2019
Overall 5food 5service 5ambience 4

My wife said it was the best meal she has ever had there. She ordered the 14 oz Marinated ribeye. I had the Fresh catch Hawaiian Pomfret and it was great as well. My rice came out slightly cold but they rectified the situation quickly. Everyone was friendly and the manager checked in on us as well.

HR
Indiana
4 reviews
Dined on September 28, 2019
Overall 5food 5service 5ambience 5

We always love eating at Kona Grill. There are options for the entire family and the food is excellent.

ME
Indiana
2 reviews
Dined on September 27, 2019
Overall 3food 3service 4ambience 4

I’m an experienced sushi fan. I ordered 3 sushi rolls. All made too large so they fall apart when picking them up with chopsticks. One was made so spicy that it was not enjoyable.

Server was very good and we love the atmosphere. Reasonably priced.

OT
1 review
Dined on September 27, 2019
Overall 5food 5service 5ambience 5

From the hostess, server, bartenders, and kitchen...every aspect of our dining experience here was amazing...as usual.

OT
Indiana
1 review
Dined on September 13, 2019
Overall 5food 5service 5ambience 5

Wonderful food and quick seating

RC
1 review
Dined on September 6, 2019
Overall 5food 5service 5ambience 5

Shawn our server made the experience so enjoyable and was more than knowledgeable about the food we ate to help with some rookies who have never fined that way before

J
Indiana
12 reviews
Dined on September 2, 2019
Overall 5food 5service 5ambience 5

It was great!! And almost always is!! We would recommend Kona to everyone.

IS
Indiana
42 reviews
Dined on August 31, 2019
Overall 3food 3service 4ambience 3

Generally a nice place, lively on the night we were there. Food was good, service to match. One issue was that once the food came out, our table was besieged by gnats/fruit-flies and flies that wouldn't disperse, which was annoying. Also, the weather permitted the doors to be open to the outside seating (probably leading to the bugs issue), which was nice, except that we were seated inside where the AC was turned up to high (excessive cooling) which made our area quite cold. We liked the food enough that we'll be back and will see if the climate control is any different if/when the space is closed to the outdoors.

KN
Indiana
9 reviews
Dined on August 30, 2019
Overall 5food 5service 5ambience 5

Great night on the patio...

BB
Indiana
1 review
Dined on August 30, 2019
Overall 5food 5service 5ambience 5

Service was excellent. Entree recommendation by our server was great (some type of Hawaiian fish). Highly recommend this place!

CR
Cincinnati
14 reviews
Dined on August 29, 2019
Overall 5food 5service 4ambience 5

It was a lovely day to sit outside and enjoy a nice lunch with a client.

She loved her salad with the Macadamia nut chicken. Which I will try to make it home because it looked amazing.

I had your chop salad with that delicious dressing and blue cheese. I also also had the Picasso roll which was fantastic.

OT
Indiana
41 reviews
Dined on August 24, 2019
Overall 1food 1service 1ambience 3

really disappointing food was not outstanding service was slow no one around had to ask differant servers for items we needed to use. Overall would no recomend place to anyone!!!!!!!!!!!

Kona Grill - Carmel
Responded on August 28, 2019

My name is Christian Kilgard. I'm a manager at Kona Grill in Carmel, IN. I apologize about the experience you recieved at our establishment. I would like to have the opportunity to speak with you about your experience and have the chance to win you back as a guest. Can you please contact me at 317-566-1400. Thanks, Christian Kilgard Manager

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CM
Las Vegas
30 reviews
Dined on August 24, 2019
Overall 2food 3service 1ambience 3

Four times now this outdoor season we receive awful service, no ice, dirty dishes, dirty table. Drink refills are so slow and NO ICE.

Kona Grill - Carmel
Responded on August 28, 2019

My name is Christian Kilgard. I'm a manager at Kona Grill in Carmel, IN. I apologize about the experience you recieved at our establishment. I would like to have the opportunity to speak with you about your experience and have the chance to win you back as a guest. Can you please contact me at 317-566-1400. Thanks, Christian Kilgard Manager

Report
OT
Indiana
1 review
Dined on August 24, 2019
Overall 3food 4service 2ambience 4

The food was delicious, once we got it. We ordered some appetizers and three rolls of sushi. Appetizers came fast but the rolls of sushi took an enormous amount of time. We had to request them to be wrapped to go since we had another commitment shortly after. We were there a good 50 mins. That took from the experience quite a bit and I was disappointed as we were there to celebrate my birthday.

Kona Grill - Carmel
Responded on August 28, 2019

My name is Christian Kilgard. I'm a manager at Kona Grill in Carmel, IN. I apologize about the experience you recieved at our establishment. I would like to have the opportunity to speak with you about your experience and have the chance to win you back as a guest. Can you please contact me at 317-566-1400. Thanks, Christian Kilgard Manager

Report
LV
Indiana
9 reviews
Dined on August 19, 2019
Overall 5food 5service 5ambience 5

One of our favorites for food, service, atmosphere and people watching (from the deck.

OT
Indiana
8 reviews
Dined on August 16, 2019
Overall 3food 2service 4ambience 3

Very loud, don’t remember music being so noisy.
Steak and sushi weren’t the same level of quality as our usual experience

Kona Grill - Carmel
Responded on August 28, 2019

My name is Christian Kilgard. I'm a manager at Kona Grill in Carmel, IN. I apologize about the experience you recieved at our establishment. I would like to have the opportunity to speak with you about your experience and have the chance to win you back as a guest. Can you please contact me at 317-566-1400. Thanks, Christian Kilgard Manager

Report
CS
Las Vegas
1 review
Dined on August 16, 2019
Overall 5food 5service 5ambience 5

Always delicious food. I have Celiac and they offer many GF entrees and drinks. Try the Kona Cosmo! They never disappoint.

OT
Indiana
1 review
Dined on August 11, 2019
Overall 5food 5service 5ambience 5

We celebrated with a small family dinner. We ordered our food and my daughter asked if it was possible to get my granddaughter’s food as quickly as possible (she’s almost 15 months). He said absolutely. It was out in minutes and she was content the whole time. Our server was attentive and our orders were accurate and delicious.

TD
Indiana
2 reviews
Dined on August 10, 2019
Overall 5food 5service 5ambience 5

Amazing as always!

AO
Indiana
11 reviews
Dined on August 8, 2019
Overall 5food 5service 5ambience 4

Our waiter was knowledgeable about the menu. He was prompt with drinks and checked on us several times. Food was delicious. Will definitely bring the family back.

J
Indiana
13 reviews
Dined on August 6, 2019
Overall 5food 4service 4ambience 4

We were outside on the patio. There was a noisy group next to our table but nowhere else to sit. But the service, food and drinks more than made up for it - plus the treat of being outside in a great setting. We will go back, often.

m
Indiana
1 review
Dined on August 3, 2019
Overall 4food 5service 5ambience 1

Everything was great, but we did have a few flies that were around out table. We could have asked to move, but we just put up with it and enjoyed our food.

OT
Indiana
1 review
Dined on August 2, 2019
Overall 5food 5service 5ambience 5

Mike made our experience amazing !! Thank you!!

OT
1 review
Dined on July 31, 2019
Overall 3food 4service 2ambience 4

Happy hour food delicious .
Mixed cocktail terrible—-very watered down. Moscow mule and margarita both tasted the same —-like lime water.
Waiter was not personable. We questioned the drinks and he stated we needed to pay extra otherwise drinks are pre-mixed. We were not informed prior to our order.
We asked for another piece of lettuce to add to the last 2 pieces so we 3 could each have another wrap with what was left to divide— he never brought it. He addressed us once food was delivered and we never saw him again until he brought the bills.
Poor service.

TK
1 review
Dined on July 27, 2019
Overall 5food 5service 5ambience 5

Everything was delicious, service was great. Loved the atmosphere. We will definitely go back next time we are in town. Even my very picky husband was impressed.

RP
Indiana
3 reviews
Dined on July 27, 2019
Overall 5food 5service 5ambience 5

As always, Kona is a great place to go. We had our granddaughter with us this visit (she is 2yrs old) and they were very accommodating. The food for kids was good too.

OT
Indiana
1 review
Dined on July 27, 2019
Overall 4food 4service 4ambience 4

Birthday dinner with good food and service

M
Las Vegas
39 reviews
Dined on July 27, 2019
Overall 4food 5service 5ambience 4

Always great experience. Desserts were outstanding.

MU
Indiana
3 reviews
Dined on July 25, 2019
Overall 4food 5service 4ambience 4

Parking was a real problem due to concert in the park!

AS
Indiana
6 reviews
Dined on July 20, 2019
Overall 4food 4service 5ambience 5

The food was tasty. Many people were there; it may help to have a reservation as I did for two.

JM
1 review
Dined on July 17, 2019
Overall 3food 4service 2ambience 3

The food is delicious, but I have been noticing that the service is suffering a bit.

I
Indiana
21 reviews
Dined on July 14, 2019
Overall 2food 2service 1ambience 3

Our waitress was not very friendly at all, barely smiled or spoke to us other than to take our order. We all ordered salads and once we ordered the waitress ignored our table. We waited for quite sometime, only during this time did refill our waters once. As we watched other tables around us receive their food, who our waitress was waiting on, we inquired about our salads. Our salads finally arrived, all but one, once it did it had chicken in it instead of shrimp as ordered. Our waitress, replied “oh I heard chicken”, she did not apologize. We waited for at least 5-8 minutes before going to ask for the manager who did replace the salad with shrimp but left off the blue cheese! He seemed annoyed that he had to go back to get blue cheese. All in all not a great experience.

OT
Indiana
4 reviews
Dined on July 14, 2019
Overall 5food 5service 5ambience 5

I love Kona Grill!!! The food was perfect as well as the service!!

MF
Indiana
8 reviews
Dined on July 12, 2019
Overall 5food 5service 5ambience 5

Outstanding!

M
Indiana
12 reviews
Dined on July 7, 2019
Overall 4food 3service 5ambience 5

We have been to Kona on several occasions and the food has always been good. This time my dinner was not great but everything else we ordered was exactly as it has been previously! The thing that saved this experience was the manager's response to the issue and our waitress's great service throughout the entire dining experience. Very nicely done Kona Grill. I fully understand that it can be just an off night in the kitchen, it happens but Kona's service can't be beat!

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