Kona Grill - Boca Park

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1. B

   Beth

   Sacramento

   4 reviews

   vip
   3.0

   4 reviews

   Dined 1 day ago

   overall3food3service4ambience4

   the drink prices are getting too high!! I asked for a Caipiriana, they used rum instead of Chachaca, tiny glass and charged $12. and it was kinda ok.

   Kona Grill - Boca ParkResponded today

   I am sorry to hear that your cocktail was not up to par. We don't have the Caipiriana on our menu only because we don't carry Chachaca. We will always try to come as close as we can to any request with with the ingredients on hand. Perhaps next time, you will try our Sparkling Mojito or even our Raspberry Mojito, both are equally delicious. We also offer a variety of drinks on our Happy Hour Menu as well. Mon-Fri 2-6pm & Mon-Thur 9-close

   Report
2. TH

   TiffanyH

   1 review

   4.0

   1 review

   Dined 2 days ago

   overall4food4service4ambience4

   My experience was OK the food is always great but only one thing I didn’t get my points for my reward points add it to my account so how do I do that from me eating there on May 18 at 4 PM

   Kona Grill - Boca ParkResponded today

   My sincerest apologies. Please send me a copy of your receipt so I can take care of that for you. summerlin@konagrill If you don't have it, please call me at 702-547-5552 so I can try to find it for you.

   Report
3. O

   Outeverynighttoeat

   Las Vegas

   10 reviews

   vip
   1.0

   10 reviews

   Dined 5 days ago

   overall1food1service1ambience3

   Food was really awful, the sushi some of the worst I have ever had 😢

   Kona Grill - Boca ParkResponded 1 day ago

   I want to sincerely apologize for your experience at our restaurant. We are sorry to hear you feel this way but we would like to take this time to let you know Kona Grill prepares fresh ingredients from scratch. Our menu consists of handcrafted cocktails and fresh squeezed juices and handmade syrups, giving us a vast flavor profile with many unique tastes. We know you have many dining choices and hope you will give us another opportunity to serve you.

   Report
4. OT

   OpenTable Diner

   Philadelphia

   5 reviews

   vip
   5.0

   5 reviews

   Dined 6 days ago

   overall5food5service5ambience5

   Good food- good vibe.

   Kona Grill - Boca ParkResponded 1 day ago

   Thank you for the 5 stars! We appreciate your positive review and look forward to seeing you again!

   Report
5. OT

   OpenTable Diner

   Hawaii

   419 reviews

   vip
   4.0

   419 reviews

   Dined 6 days ago

   overall4food4service5ambience3

   We were there on a Friday for Happy Hour. They do offer some nice items for Happy Hour. We had the flatbread, the lettuce wraps, the spicy tuna roll, ahi poke and the tuna sashimi. Together with a couple of glasses of wine we had a great dinner. Aleksandra was our server. She was wonderful, friendly, attentive and caring. The outdoor seating is nice.

   Kona Grill - Boca ParkResponded 1 day ago

   Thank you for taking the time to leave such a thoughtful review! Our motto is Make Every Experience Exceptional, and I am so pleased we seem to have done our job! I will pass your note on to our team, I know it will make their day to read your review.

   Report
6. CS

   ChrisS

   Las Vegas

   1 review

   5.0

   1 review

   Dined 7 days ago

   overall5food5service5ambience5

   Having lunch with my daughters, and one of them complained of dizziness and tingling in her left arm (NOT food related). We advised the staff, and they were absolutely incredible in assisting with her care until the Fire and Rescue personnel arrived. The Manager, Shift Supervisor, and our server went above and beyond to make sure my daughter was well taken care of, and I will ALWAYS be grateful.

   Kona Grill - Boca ParkResponded 1 day ago

   The entire team would like to thank you for your Review! We take pride in providing the best possible experience. Your positive review means a great deal to us. We hope to see you again soon!

   Report
7. OT

   OpenTable Diner

   Exclusive

   1 review

   5.0

   1 review

   Dined on May 11, 2022

   overall5food5service5ambience5

   Happy hour 10/10 every time

   Kona Grill - Boca ParkResponded 1 day ago

   Thank you for the 5 stars! We appreciate your positive review and look forward to seeing you again!

   Report
8. MB

   MicheleB

   San Francisco

   7 reviews

   vip
   3.0

   7 reviews

   Dined on May 11, 2022

   overall3food3service4ambience3

   Party of six. Only one entree was really liked. Rest were just average… very loud and dinner entrees were very rushed.

   Kona Grill - Boca ParkResponded on May 11, 2022

   Thank you for taking the time to leave your review.

   Report
9. OT

   OpenTable Diner

   Las Vegas

   1 review

   5.0

   1 review

   Dined on May 10, 2022

   overall5food5service5ambience5

   Our server was amazing

   Kona Grill - Boca ParkResponded 1 day ago

   Thank you for the 5 stars! We appreciate your positive review and look forward to seeing you again!

   Report
10. DR

    DanaR

    1 review

    5.0

    1 review

    Dined on May 10, 2022

    overall5food5service5ambience3

    Excellent food and service. The cocktails were great

    Kona Grill - Boca ParkResponded on May 11, 2022

    Thank you for the 5 stars! We appreciate your positive review and look forward to seeing you again!

    Report
11. J

    Jake

    Las Vegas

    2 reviews

    3.0

    2 reviews

    Dined on May 9, 2022

    overall3food4service2ambience3

    Service was slow but food came out very quickly. Limited menu for Mothers Day was disappointingly short on sushi/seafood options and expensive.

    Kona Grill - Boca ParkResponded on May 11, 2022

    Thank you for your review

    Report
12. MR

    MarshalR

    1 review

    3.0

    1 review

    Dined on May 9, 2022

    overall3food3service2ambience4

    Food was ok could have had better service not very friendly and welcoming

    Kona Grill - Boca ParkResponded on May 11, 2022

    Thank you for your review

    Report
13. OT

    OpenTable Diner

    Las Vegas

    1 review

    5.0

    1 review

    Dined on May 9, 2022

    overall5food5service5ambience5

    Mother’s Day

    Kona Grill - Boca ParkResponded on May 11, 2022

    Thank you for the 5 stars! We appreciate your positive review and look forward to seeing you again!

    Report
14. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on May 9, 2022

    overall4food4service4ambience4

    We had 2 birthdays to celebrate, I noted this on the app and it was not addressed. I had to mention it towards the end of the meal. We scheduled the Date nite meal, and we’re not given any notice that the menus had changed do to Mother’s Day. This was disappointing

    Kona Grill - Boca ParkResponded on May 11, 2022

    We here at Kona Grill thank you very much for the positive feedback! We can't wait for you to come back in again!

    Report
15. OT

    OpenTable Diner

    Las Vegas

    11 reviews

    vip
    3.0

    11 reviews

    Dined on May 9, 2022

    overall3food3service3ambience3

    Made a reservation for Mother's Day but still had to wait 20-30 mins because they also accept walk ins so it's a little upsetting. The menu is also limited that day, not very much selections to choose from. Most of all, I picked that place to celebrate because I've been craving their carrot cake but they aren't serving it that day so it was very disappointing.

    Kona Grill - Boca ParkResponded on May 11, 2022

    Thank you for taking the time to provide your feedback. We are glad to hear that you enjoyed our drinks and we sincerely apologize that the concerns you highlighted didn’t match our expectations. It’s important to us that our guests are more than satisfied and we would like the opportunity to make it right.

    Report
16. OT

    OpenTable Diner

    Salt Lake City

    1 review

    5.0

    1 review

    Dined on May 9, 2022

    overall5food5service5ambience5

    Good food and good service. Food portions are priced fairly. I would definitely go back.

    Kona Grill - Boca ParkResponded on May 11, 2022

    Thank you for the 5 stars! We appreciate your positive review and look forward to seeing you again!

    Report
17. OT

    OpenTable Diner

    Washington DC

    2 reviews

    5.0

    2 reviews

    Dined on May 9, 2022

    overall5food4service5ambience5

    Overall the experience was great! The customer service was perfect! I think that for the prices of the meals(which are pretty basic) the taste could be better.

    Kona Grill - Boca ParkResponded on May 11, 2022

    Thank you for the 5 stars! Your input is truly appreciated and we will bring this up at our next manager meeting. We appreciate your positive review and look forward to seeing you again!

    Report
18. M

    Musician

    Las Vegas

    1 review

    vip
    3.0

    1 review

    Dined on May 8, 2022

    overall3food4service5ambience3

    FALSE ADVERTISEMENT! We made a reservation based on advertisement that we would receive a Multi-Course Meal including entree and dessert for $39 per person (Kona Grill Date Night). However, when we arrived, they said they didn't know Open Table put this online. I even spoke directly to a Manager and he denied having any knowledge of this special or it being advertised on OpenTable.

    Kona Grill - Boca ParkResponded on May 11, 2022

    Thank you for your review

    Report
19. OT

    OpenTable Diner

    Las Vegas

    2 reviews

    5.0

    2 reviews

    Dined on May 8, 2022

    overall5food5service5ambience5

    Mother’s Day!🌹. It was a great menu and wonderful atmosphere. I enjoyed my Filet Oscar, rose wine, and butter cake dessert.

    Kona Grill - Boca ParkResponded on May 11, 2022

    Thank you for the 5 stars! We appreciate your positive review and look forward to seeing you again!

    Report
20. ME

    MichelleE

    1 review

    2.0

    1 review

    Dined on May 8, 2022

    overall2food2service3ambience3

    They had a limited menu for Mother’s Day, they looked under prepared. The prices were also increased significantly. Wont be again again any time soon.

    Kona Grill - Boca ParkResponded on May 11, 2022

    Thank you for your review

    Report
21. C

    Captcraig

    1 review

    2.0

    1 review

    Dined on May 8, 2022

    overall2food2service3ambience3

    Was very disappointed with this place all around!

    Kona Grill - Boca ParkResponded on May 11, 2022

    Thank you for your review

    Report
22. PH

    PaulH

    Las Vegas

    2 reviews

    3.0

    2 reviews

    Dined on May 8, 2022

    overall3food2service3ambience4

    Usually very good. Third time coming for mother's day. This time not so good. Food quality not up expectations and not like other times. From man who greeted us to server, staff not to friendly and we felt rushed. Never offered dessert or any more drinks. Bill was brought to us right after we finished eating. Will be looking for another place for mother's day

    Report
23. OT

    OpenTable Diner

    Las Vegas

    1 review

    5.0

    1 review

    Dined on May 7, 2022

    overall5food5service3ambience5

    Everything is great as usual except the last two times we have been here the beverage service hasn’t been good. One time we didn’t get refills on drinks or water even though we asked. The other time same thing but we asked multiple times and finally got some water and soda while we were paying our bill.

    Kona Grill - Boca ParkResponded on May 11, 2022

    Thank you for the 5 stars! Your input is truly appreciated and we will bring this up at our next manager meeting. We appreciate your positive review and look forward to seeing you again!

    Report
24. f

    frankl

    Las Vegas

    1 review

    5.0

    1 review

    Dined on May 7, 2022

    overall5food4service4ambience5

    Over all was great. Would like to come back and visit.

    Kona Grill - Boca ParkResponded on May 9, 2022

    Thank you for the 5 stars! We appreciate your positive review and look forward to seeing you again!

    Report
25. p

    pamelab

    Las Vegas

    3 reviews

    vip
    3.0

    3 reviews

    Dined on May 6, 2022

    overall3food3service4ambience4

    One person in our party of 5 had their entree prepared incorrectly. He had to have it packed to go as the rest of us were through eating. Manager comped his meal and dessert to compensate. But was still disappointing that one person sat and watched us eat.

    Kona Grill - Boca ParkResponded on May 7, 2022

    We appreciate you taking the time to share your feedback with us. We're regretful to hear that your dining experience did not meet our standards. We're normally known for our exceptional attention to detail and we would like the opportunity to invite you back to make it right.

    Report
26. B

    Barney

    Las Vegas

    4 reviews

    vip
    5.0

    4 reviews

    Dined on May 5, 2022

    overall5food5service5ambience5

    Amazing food and excellent atmosphere. Kona is one of our 'go to' restaurants in Las Vegas. Great selection and a nice variety of food with large portions. Love the salmon so I hardly ever get anything else but my wife likes to change it up and enjoys all the choices. Save room for desert as they're huge! (We get the carrot cake to go)

    Kona Grill - Boca ParkResponded 1 day ago

    Thanks for coming in and going the extra mile to let us know that Kona Grill Boca Park did a fantastic job! Come on back soon for another round of those custom Kona vibes we try so hard to bestow on guests like yourself!

    Report
27. l

    lovegoodeats

    Las Vegas

    16 reviews

    vip
    4.0

    16 reviews

    Dined on May 1, 2022

    overall4food4service5ambience3

    Location is great; food is varied but little on high side. Had the MIso Chilean sea bass - ok, not outstanding; fried rice and bokchoy were great.

    Kona Grill - Boca ParkResponded on May 2, 2022

    Thank you for your review! Please introduce yourself to our Manager on duty when you come back in so we make sure that you have a better experience then you did this time around.

    Report
28. OT

    OpenTable Diner

    Chicago

    2 reviews

    5.0

    2 reviews

    Dined on May 1, 2022

    overall5food5service5ambience5

    We sat in outside patio and it was a little windy but the food and service was great!

    Kona Grill - Boca ParkResponded on May 2, 2022

    We here at Kona Grill thank you very much for the positive feedback! We can't wait for you to come back in again!

    Report
29. V

    Veronica

    New Orleans

    13 reviews

    vip
    4.0

    13 reviews

    Dined on April 30, 2022

    overall4food4service4ambience4

    Waiter messed up order but comped dessert

    Kona Grill - Boca ParkResponded on May 2, 2022

    Thank you for your review!

    Report
30. W

    William

    Tallahassee

    22 reviews

    4.0

    22 reviews

    Dined on April 30, 2022

    overall4food4service5ambience4

    We had a nice time visiting this restaurant. Our server was absolutely professional and proficient with a very friendly air about her. There was a guest DJ spinning music which just didn’t seem to fit the intended vibe of a Hawaii style restaurant. Kind of techno meets island theme. Didn’t work for us and it was too loud anyway. However, we did enjoy the meal and are thankful for that.

    Kona Grill - Boca ParkResponded on May 2, 2022

    Thank you for your review!

    Report
31. OT

    OpenTable Diner

    Tahoe

    6 reviews

    vip
    2.0

    6 reviews

    Dined on April 29, 2022

    overall2food1service3ambience3

    Food came out Luke warm. The soup was not even hot. Over priced and not worth it.

    Kona Grill - Boca ParkResponded on May 2, 2022

    Thank you for your review!

    Report
32. TR

    TROYD

    1 review

    5.0

    1 review

    Dined on April 27, 2022

    overall5food5service5ambience5

    Chilean sea bass is amazing as well as the prime rib.

    Kona Grill - Boca ParkResponded on May 2, 2022

    We here at Kona Grill thank you very much for the positive feedback! We can't wait for you to come back in again!

    Report
33. L

    Lele

    1 review

    5.0

    1 review

    Dined on April 24, 2022

    overall5food5service5ambience5

    I loved Jamie ! I’d have her every time when I come! Full of energy, amazing ! Came yesterday with my girls and let’s just say they had to cut me off lol! Bottomless mimosas for $19?!!!! I’m there every time, the steak and eggs were amazing!!! The service is amazing! Also the margarita flights 10/10!!!! Mimosas 100000/10!!! If you’re thinking about coming here , please do ‘ friendly atmosphere- only con is the music isn’t quite there yet but it’ll do ! Will be returning!

    Kona Grill - Boca ParkResponded on May 2, 2022

    The entire team at Kona Grill would like to thank you for your Review! We take pride in providing the best possible experience. Jayme is a Rockstar! We get very excited every time we see one of our staff members receive outstanding reviews such as this one! Kona Grill and Jayme cant wait to see you again!

    Report
34. w

    whalebaby

    Las Vegas

    23 reviews

    vip
    5.0

    23 reviews

    Dined on April 24, 2022

    overall5food5service5ambience5

    Celebrating a very special birthday for my husband. Nikki always greets us & today was no exception. She is always friendly & welcoming, genuinely cares about her guests. Service awesome! Food & drinks-perfect!

    Report
35. KS

    KarenS

    Las Vegas

    1 review

    vip
    1.0

    1 review

    Dined on April 21, 2022

    overall1food3service1ambience3

    Awful service

    Kona Grill - Boca ParkResponded on April 28, 2022

    This is unfortunate that you didn't have the best of what we have to offer. Can you please contact the Restaurant Manager so we can go into further detail as to what happened?

    Report
36. TZ

    TiffZ

    Seattle

    2 reviews

    5.0

    2 reviews

    Dined on April 19, 2022

    overall5food5service5ambience4

    Food portions were big for the price and very well cooked. Got the miso cod and macadamia nut chicken and both were excellent.

    Report
37. AE

    AnEB

    New England

    27 reviews

    vip
    5.0

    27 reviews

    Dined on April 18, 2022

    overall5food5service5ambience5

    Kona Grill, you never disappoint! Great food, great ambiance, great Music thanks to their DJ and great service by Paul! Thank you

    Report
38. P

    Prissyone

    New Mexico

    2 reviews

    1.0

    2 reviews

    Dined on April 17, 2022

    overall1food1service1ambience1

    We had reservations and had to wait an extra 20 minutes. When our food arrived, one of our entrees was totally messed up. Waitress seemed overworked and frustrated. Food was way overpriced for what we received. We sat next to a couple with a baby in a high chair. The baby threw chocolate cake on the floor and people were walking through it and smearing it all over the place. Nobody would come over and clean it up. No ambience at our table. No candles, place mats, NOTHING. Just a wooden table and chairs. Dining room is shop -worn and needs to be remodeled. High prices for such an average atmosphere. Sorry, there are better places to eat around Summerlin and we will go there next time.

    Kona Grill - Boca ParkResponded on April 19, 2022

    Thank you for your review

    Report
39. OT

    OpenTable Diner

    Los Angeles

    1 review

    1.0

    1 review

    Dined on April 17, 2022

    overall1food1service3ambience1

    The food was a sad excuse for Sunday brunch, unfortunately

    Kona Grill - Boca ParkResponded on April 18, 2022

    I want to sincerely apologize for the unacceptable meal you were served. Providing our guests with high quality, delicious food is one of our highest priorities. I am very sorry your meal did not live up to the level of quality our guests have come to expect from Kona Grill. Your feedback is extremely important. I would like to invite you back as my personal guest so we can show you we really can do a much better job than what you experienced. summerlin@konagrill

    Report
40. EY

    ElijahY

    1 review

    1.0

    1 review

    Dined on April 17, 2022

    overall1food1service1ambience1

    Food was disappointing. Had no taste and it was cold. Service was done at the bare minimum. I requested indoor seating on my reservation because I have skin sensitivity to the sun but they sat us outside in the sun.

    Kona Grill - Boca ParkResponded on April 19, 2022

    We want you to know that we value your comments and will take whatever steps are necessary to ensure incidences such as this do not happen again in the future. In the restaurant business our reputation and success is built one meal at a time and your continued patronage is very important to us.

    Report