Complimentary Appetizer When You Become A Konavore. Excludes Tax and Tip. appetizer up to a $12 value. join here: http://www.konagrill.com/join-konavore. Special valid Jan 8, 2018 - May 8, 2018 all week from 12:00 AM - 11:30 PM.
Special valid Jan 8, 2018 - May 8, 2018 all week from 12:00 AM - 11:30 PM
Drinks were great , food was eh ! Can get better for cheaper elsewhere. Waitress was great and did her best to be accommodating. I’d go again but it’s pricey !
It wasn’t a bad experience at all for our first time. I would definitely try it again
Our waiter started out fine, but I believe he had too many tables so we had to get the manager to assist us. After that, our waiter didnt come to assist us again and the manager too forgot to refill our water and check on us The person who recommended thr restaurant , who also had spicy sushi, got up and refilled his own water. The waiter ended up seeing this and watched in disbelief. Yet, it didnt prompt him to check on us. I myself got up and got the soy sauce after asking 2 other times. It was very disappointing because this place isnt cheap and aesthetically pleasing. At the end, the manager comped my daughter's dessert after we had to physically grab the waiter to get our check. Based on how the manager handled things, it is clear they all lack training and maybe dont have sufficent staff. I will not go to this franchise again.
Sushi was delicious! Waiter was attentive but restaurant was super busy and loud. But it was Friday night! Glad it's getting great business, it's the perfect location. We had awesome sushi rolls - the "Picasso" was my fave - complete with a jalapeno wheel, cilantro leaf and a dollop of hot chili sauce. Yum!
Our waitress was great. She was prompt and routinely checked to make sure we were doing fine. The problem was with the kitchen. We ordered an appetizer and four sushi rolls. The rolls took an extremely long time and when they did arrive, it was only three of our four rolls. When they did finally bring out the last roll, after we had finished all of our other food and had been waiting for 10-15 minutes. It was made incorrectly. We tried waiting longer for them to fix it, but unfortunately we ran out of time and were in the restaurant far longer than expected. They took it off our bill, but it was still disappointing. Again, our waitress was great, but we left disappointed with Kona Grill and I do not think we will be returning.
I brought my Fiancé there for a date. The restaurant was nice and the food great. The server was pleasant. The evening was great, ... UNTIL we were seated behind a HUGE WALL and which blocked our view from the rest of the restaurant. We had no view of the beautiful aquariums or the flow of the restaurant, just the sushi bar and the wall.
The lettuce wraps were to die for though. I'd go back just for those!!
We had a great time, and our waiter was awesome! 😁
Got sushi (yellowtail sashimi with ponzu and some nigiri) and was very pleased with the quality and value. The restaurant is very convenient if you are at a convention and don't want the usual convention food. Plenty of variety, even if you aren't a sushi person. One of my tablemates got the cuban and reported that it was very good as well. Service was good, but the restaurant runs a bit noisy, especially at the lunch rush.
Our experience was fantastic. Server was friendly, sincere but not intrusive. The food was delicious and flavorful. Great Manhattan cocktail. Loved the vibe in there too! lots of energy!
Service was slow and there was only one sushi chef which meant that our salad and poke bowl took over 45 minutes to get to our table. Food was ok.
Wonderful service. Food was hot and delicious. Will be back again.
Great overall experience nice staff and great food selection.
The sushi is absolutely amazing here! The service was fast even though we got there before our reservation they were able to sit us immediately.
Amazing service!!! Our waitress was amazing, super nice and helpful and made great suggestions for food and drink. Will definitely come again!
we had a great time, staff was friendly, drinks were cold, sushi was great, the main courses we had ordered turned out very tasty and nice portions aswell .
we had 1 out of six that was not completely satisfied with there meal (it was a steak and thought it was over cooked) didn't complain.
the desserts we had were crazy big (like we had been warned) and vey good! (finished them up the next day!)
enjoyed it over all, i would recommend it and would love to come back the next time i am in town!!
They were very nice and accomodating! We were 45 minutes late for our reservation because our show ran over and even though we were late and there was a wait, they still honored our reservation and seated us as quickly as possible. The food was great, although the service is a little slow. However, we were a group in no rush to leave so we were ok with the service being a little slow. This is the second time we have been there and both times the service was slow. The sushi is great and very fresh! The sushi order does arrive quickly, so the slow service has to do more with the kitchen than anything. We will still go back again!
Was pleasantly surprised. Reasonably priced, great food, clean and courteous staff. Would go again.
The food was very good and the service was outstanding.
Went for my husbands birthday will we were in town. We ordered a couple appetizers ( potstickers and shrimp tempura) both of these were good . We each ordered a sushi roll. The sushi was boring and average a best ... I ordered the Atlantic roll it had smoked salmon in it but it literally taste and looked like a weird tuna salad and had no sauces or anything to enhance the taste. My husbands roll was a spicy shrimp and had same issue the shrimp was chopped and mixed to fine into a paste and it was called a fiery roll but had no spice was more sweet.
Maybe they were short staffed but we arrived for our reservation and waited 10 minutes before the hostess reappeared. She then told us a table needs to be cleared and it would take another 10 minutes (we could see half the restaurant was empty). Before we could say anything she said there’s free-seating near the bar. So we went there. Every unoccupied table was dirty. We stopped a waiter and asked him to clean a table for us. We spent 1.5 hour there. All the table around us remained dirty. Our food took an unusual amount of time to arrive (almost 45 minutes for 2 sushi rolls). Seems like they need to learn how to organize considering it wasn’t even busy.
Everything was great and the service was excellent as always.
Great food, friendly servers and hostess..............but the service is painfully slow........this has happened at the least the last three times I have been there. Please do what it takes (and don't say that quality will suffer as 3 of our 4 lunches came out--although very good--not what was ordered--salads weren't tossed and mixed vegetables is not bok choy
Great spot, good menu, miso sea bass was fantastic!
Very disappointed at the lack of Hawaiian ties in the menu. No one single Hawaiian beer, no "classic" Mia Tia and hardly has any authentic dishes to the state. Clearly is a large scale restaurant that has forgot the roots as what has made them.
Always fabulous. Three days later we are still talking about what a great lunch we had at the Kona Grill. Never have had anything less than a very good experience here.
Server intentionally tried to charge us for a more expensive item. Luckily we reviewed our check. When confronted he did not seem surprised and gave an insincere apology. All was corrected, but very disappointing. we will not be returning any time soon.
Excellent food and service. Waiter was friendly and attentive. Manager was personable and informative.
My friend and I had dinner to celebrate my birthday. I appreciated the $15 off coupon received in the mail. Really Cool!!
Our waitress Nicole was fantastic. Her personality was infectious and she was attentive to our needs and request throughout the evening.
The food was incredible and well-prepared. Possibly, the best fish we have dine in in years.
I’ll be back😊
Some of the worst service I’ve experienced in a long time. We were not asked if we would like to order drinks but were rushed by the surly waiter to immediately place an order for food. I don’t know when I’ve felt more like I was inconveniencing someone than I did when encounters Ng our waiter. Several plates were brought out and then 10-15 minutes later a couple more and the food nap meal was served as the first of our group was finishing up. Sushi was good but the meals from me the kitchen were very bad, including pad Thai that was inedible pasty. Never again.
Great delicious and healthy options. Loved that Nemo and Dory were swimming around in the lobby.
Food was delicious and our waitress was wonderful. We went to celebrate a birthday and she loves every minute of it.
Great food. Fabulous wait staff went there for New Years Eve with friends. Bar staff was incredibly friendly. Our server Makita was adorable. Great service. Will visit again !!
As always this restaurant provided phenomenal service and great food. My group goes every year for New Year’s Eve with a mix of adults and small children. They are very accommodating from when we show up (even with having more people than we reserved for;) to when we leave. Everyone we encounter are so nice and friendly and go out of their way to help and serve us. The food and drinks are wonderful too. We all love this place!
Loved it ! Food was awesome!
Unique drinks will definitely visit again!
Some menu items are very spicy. They need to inform you of this before you place your order. Pulled pork barbecue sauce is made with jalapeño. We found out after we had ordered!
Always a great choice for lunch. Good choices on menu and convenient location.
overall, this was a great fit for my vegan and GF dining companions for a casual Xmas eve dinner. our only issue, relatively minor, was that our 2nd round of drinks weren't made correctly. our awesome server acknowledged this was true, and went back to the bartender to correct our beverages. we were surprised to hear that the new bartender had already closed down the bar and she was unwilling to remake them, such that the manager had to do it instead. a bartender that refuses to make drinks (or remake drinks that weren't correct) sounds like an unemployed bartender, or one that should be.
Jilani made the evening very special for us. We had dinner reservations post a very wet and unexpectedly cold Ravens game. Jilani delivered our much needed hot tea promptly and engaged some very soggy fans. His recommendations for the meal and coordinated the flow of our dinner with the kitchen well. The special treat was the HUGE carrot cake everyone received on Christmas Eve-Eve (the 23rd) added a nice festive touch to the restaurant atmosphere and had every guest leaving with the memory of a great meal and a welcoming and friendly staff. Well done! Not only will the 505+ parents return, the 21 yr old and 19yr were very impressed with the liveliness of the spot and potential as a hot spot (when the younger is the appropriate age of course).
Wonderful food! My girlfriend enjoyed the calamari. The garlic shrimp penne pasta was amazing! Our waitress was very nice and recommended an awesome martini. I will be back!