Kona Grill - Baltimore
- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Sanitizer or wipes provided for customers
- Contactless payment available
- Sealed or wrapped utensils used
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Waitstaff wear masks
- Diners must wear masks unless eating or drinking
- Sick staff prohibited in the workplace
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Daily 6:00PM - 8:45PM
LOVED IT!! My daughter recommended them; I went; food was great!! The manager on duty was very kind and our waitress Katie was phenomenal. I recommend. I will go back and try other dishes.
We are so happy to hear that you recently had a great 5 Star-experience here at Kona Grill Baltimore! We look forward to seeing you here again sometime soon. We hope Kona Grill Baltimore becomes a place for you and your daughter to create special memories and dine on terrific food with magnificent service. We are currently only open for takeout but never fear...WE WILL BE BACK to regular service sometime soon and hope to see you here!-Eric C -GM
Everytime I come here its a great experience and the food had never been bad and service had always been A1.
Hi Corey S . We are so pleased to hear that you always have "A1" 5 Star experiences here at Kona Grill Baltimore. We are thrilled that you enjoy your times here and only hope that we can reopen for indoor dining soon so that we can continue to provide you with more unforgettable experiences!-Eric C-General Manager
I usually love Kona grill it was one of my favs however after coming to this location I was very disappointed with the overall experience from the food quality to the service.. won’t really be returning to any of the establishments anytime soon
We are so very sorry to hear that your entire recent experience with us here at Kona Grill Baltimore did not quite live up to neither your expectations or ours. Our goal her is to always meet and exceed our guests expectations in both our quality of food and service. Obviously we missed the mark but we would appreciate the opportunity to try again.-Eric-GM Please email me so we can discuss your experience in more detail so that we can try to make it right-GM.Baltimore@KonaGrill
The Las Vegas roll came out hot and crispy. Mmm mmm. The server and manager were very friendly.
Hi Deeberz, We are glad to hear that you recently had a great 5 Star Experience here at Kona Grill in Baltimore! Our Las Vegas Roll is definitely a showstopper here as our many others and we hope that you will come and join us again soon to try those as well. Currently we are open for to go but pretty soon we will be ready to also take care of you with that great service yet again!-Eric C-General Manager
Everything was good. Will go again
We are glad to hear that on your most recent visit here that you had a good experience. However I would love to talk to you about how we could turn your next experience from a 4.5 into a 5 Star experience! Please call me at our local restaurant (410)-244-8994-Eric C General Manager
Open restaurant, good for Covid restrictions, waitress was well mannered, fun & educated about the menu. Food was a bit overpriced for the portion sized compared to its competitors restaurants, however was prepared well & flavorful. Overall a decent evening for everyday dining. Personally I’d come back, sushi was fair, but I’d want to explore the menu a bit more.
I came from NY to celebrate my birthday with a couple of friends. There was plenty of seating, people were socially distanced. There are interesting choices of food on the Asian Fusion menu. There is a Happy Hour drink menu which begins at 9 pm. The Raspberry Mojito was great!
Bottomless Mimosas are not worth it for a 90 min. Max and ending @ 2 for juice with a pinch of champagne is not worth the money. If you really want to sell the mimosas they must be worth it... the small flute and lack of champagne is not fooling anyone who actually drinks mimosas and they are the only patrons who will be willing to purchase the so called deal... just saying....
Very nice indoor seating very nice staff
We enjoyed a pleasant lunch at Kona Grill. Our food selections were well-prepared and delicious. One of us had a chicken stir fry and our other selection was a Kona chopped salad with chicken. Service was friendly and attentive.
Thank you for a great review. We are glad you enjoyed your time with us. Please visit us and try our branch on Saturday and Sunday starting at 9.30am. Warmest Regards, Alla Nyshporuk, Manager
It was just super super cold inside. Our server however was awesome
We have always enjoyed Kona in Denver, CO & were very happy to see a location here in MD. Made date night even more enjoyable.
Thank you so much for your 5 stars review. Please visit us for our branch on Saturday and Sunday starting at 9.30am. We look forward to your return visit. Alla Nyshporuk, Manager
I made a reservation online for 10:45pm. I called the restaurant to make sure they were still taking reservations, I was told we will see you soon. When my friend and I arrived, we were told that the restaurant was closing in 10 min. They had to seat us because I showed a copy of my call log that showed the time I spoke with the restaurant. I was told by the lady at the front desk that was the call center that got the call. They rushed us to our seat, we had to order in 2 minutes. No napkins, a dirty wine glass and a bad experience overall. I am here visiting and will not recommend this to others who may visit the area.
Candra, We understand your disappointment and agree that this is not acceptable. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we intend to make this right and hope you will allow us to speak with you to discuss the situation. Please give me a call at 4102448994 or email at GM.Baltimore@konagrill.comat your earliest convenience. Alla Nyshporuk, Manager
I visited with a group of 5. We ordered chicken and shrimp stir fry. I had no shrimp and little chicken. The same was true of my friends. The server worked quick to remedy the situation and gave us drinks on the house. I will return, I just hope it will be better portions next time.
Danni, Thank you for sharing your experience with us. We apologize for not the best experience with our food. We hope you will give us a chance to provide you with the best dining experience. Please visit us for our branch on Saturday or Sunday starting at 9.30am. We looking forward to see you again. Warmest regards, Alla Nyshporuk, Manager
Th service was terrible but the assistant manager was amazing. Tiesha James was very attentive and responsive to our concerns and needs. Her waitstaff however should follow her professionalism and customer centered care.
Laurie, Thank you for sharing your experience with us. We apologize for providing you with not the best experience. We are happy that our management team was able to resolve issue with service. Please come back to us again, we would love to show you exceptional dining experience and service. Alla Nyshporuk, Manager
Great food, and drink specials. Late night happy hours are at an amazing value.
Thank you so much for your 5 star review. Please visit us for our branch on Saturday or Sunday starting at 9.30am. We look forward to your return visit. Alla Nyshporuk, Manager
The food was great. Dessert was amazing!! We would definitely go back!
Thank you so much for your great review. Please visit us for our branch on Saturday or Sunday starting at 9.30am. We look forward to your return visit. Alla Nyshporuk, Manager
We booked a table for outdoor seating. It wasn't actually outdoors. The area we were seated in was a patio-esque area enclosed by large windows with a roof that looked like rafters covered by a removable cover. So, perhaps when the weather is more amenable, this space is truly outdoors. But, I think it was unfair of them to advertise the area as outdoors when, truly, it was not.
There was a DJ, not wearing a mask, in this area with tables spaced apart, but the flow of traffic was pretty constant and there was very little time when I felt truly social-distanced here. The staff, aside from the DJ, were diligent about their masks, but the patrons (for the most part) were not. The service was excellent. The noise level was quite high and constant, which made conversation nearly impossible.
The food was fantastic! I can't really praise the food highly enough. We ordered the yellowtail jalapeno yuzu appetizer and were blown away. We ordered two regular sushi rolls (spicy yellowtail and spicy crunchy tuna) and one fancy roll (Yamada). They were all 100% delicious, although the Yamada wasn't perfectly rolled.
The sake menu was pretty extensive and we ordered both house sake (warm) and asian pear sake (chilled). They were lovely and expertly served.
Overall, I would definitely return. The quality of food and service ourweighed the detriments. However, I would absolutely try to go on a quieter night.
We cam for a happy hour our first time we love the drink s and def the food my husband talks about it all day since we left from the restaurant. Great customer service. It was overall wonderful
Thank you so much for your great review. Please visit us for our branch on Saturday and Sunday starting at 9.30am. We look forward to your return visit. Alla Nyshporuk, Manager
LOVED THIS PLACE DEFINITELY RECOMMEND!!!! STAFF IS AMAZING
Great food, nice atmosphere and outstanding service.
It was phony our server seemed lost the whole time and the food wasn’t good and wasn’t even that hot.
The waitress wasn’t helpful. Constantly leaving the table and ignoring people when trying to get her attention to take orders. She didn’t even check in to see if people needs thing
This was my first time at Kona Grill, the food was GREAT! Best sushi I’ve ever eaten! The server was great, very friendly and the manager checked on us from time to time.
Great food, waiter was on point and very attentive.
Wonderful food and drinks. I think they have less staff than usual. Besides slow service everything else was good.
The waiter forgot about us in his own word. But at least he was honest. He said he would give us a free drink next visit but didn't take off anything this visit. I was very disappointed in his service.
The food and drinks were very good as well as the ambience. Service was ok but could have been better. It was a holiday weekend though.
Great food and great value. Went in for dinner and drinks on Saturday night and was pleasantly surprised by the Happy Hour menu. Kona sliders are a MUST here
We enjoyed dinner during the covid pandemic indoors on a Saturday evening. There was live DJ music outdoors which was somewhat loud but not interfering with the meal indoors. We were somewhat deceived by pricing on the menu as we had to scan a QR code which defaulted to the lunch menu pricing, and one of our dishes (Macadamia Nut Chicken) was actually about $5 more on the dinner menu which we found out when we received the check. Our waitress pointed out the mistake from the e-menu but this was somewhat disappointing when we had set a budget. Otherwise, delicious food and would come back.
Always good and fresh dishes to pick from. Good sushi also.
Just not a great experience at all. Hostess was not focused on greeting us. Table was uneven and when ice melted my wife’s water glass slid off the table and broke by her feet. No one ever apologized or addressed it. The Tuna was red and Gray which ruined my appetite. The waiter was the best thing about the visit. Will not be back
Food was not good at all. They changed up the menu and the chicken satay was under cooked. The steak was tough and tasted really bland. The pork fried rice had pork sausage and pineapples in it and was just a really weird combination.
The server was nice but really busy she seemed new or was filling in for someone else. We made a reservation for 9:45 on a Sunday and they called to inform us that they closed at 10:00 and asked if we wanted an earlier reservation which was ok but I just felt like they just really wanted us to come earlier so that the employees wouldn’t have to stay later than 10 but I guess I can understand. I will not be eating there again
Food was fantastic and the ambiance was great. Felt safe while dining at Kona.
Loved it food is fantastic
Our server was so friendly and knowledgeable of the menu. He picked our whole meal for us and it was awesome. Really enjoyed our time here
I haven't been to Kona Grill since the pandemic. The atmosphere was live, friendly, welcoming, energetic, and good vibes as usual. Staff was courteous, patient and professional. I made reservation again for the very next day and kona did great with social distancing seating. Please bring back turkey burgers at downtown Baltimore location
The food was past the point of being cold. 10 minutes later after being heated up it was all but dried out and over cooked .
Basically since I’ve been going there it’s gotten worse and worse .
John, Thank you for taking the time out to review our restaurant and sorry to hear about your recent experience at our restaurant. I wanted to get some more details, if i could. If you can email me at GM.firstname.lastname@example.org call (410)244-8994. Warmest regards, Alla Nyshporuk
The Manager accommodated us last minute. Very nice of him.
Quick service and decent ambiance.
We made a 10:30 reservation at Kona Grill. When we arrived the server brought water then it took quite a while for us to have someone to come back at take the rest of out drink and food order. Our server was very friendly but service was a bit slow and the overall quality of the food and drinks was very poor
- I ordered a mojito and got a mule
- The calamari was extremely overcooked and unseasoned
- The Old Fashion and the Mojito were pretty good
- We ordered 2 steaks(medium) that took an hour to come out and they came out medium well and well done. We sent the steaks back and they both came out unseasoned and still overcooked
- The manager came by and asked if our food came out better and we told him that it did not he said that he would let the chef know and walked away without seeing if there was any way to resolve our issue. After our server came to bring us our check we asked for the manager to come back over he remained very unhelpful and it was well after midnight so we left hungry without our food being fixed.
Kona Grill - Baltimore is rated 4.3 stars by 1816 OpenTable diners.
Kona Grill - Baltimore does offer gift cards which you can purchase here https://konagrill.cashstar.com/store/recipient?locale=en-us.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.