Kona Grill - Baltimore
Valentine's Day Special Menus & More
Kona Grill V-Day Specials are available from FEBRUARY 14TH - FEBRUARY 29TH. Features include our “LOVE IS GRAND” menu for two with a champagne toast! Also available are Lobster Potstickers, Coconut Shrimp Bisque, Kona Filet with Lobster Butter and, of course, indulge with our Red Velvet Butter Cake!
Friday, February 14, 2020
We waited for over 30 minutes for our table, it took forever to get our food and no one could order more than 1 drink in a two
Hour time span because the service was so in frequent. I will never go back.
I had an important meeting with my boss, so I asked for booth seating away from the bar and tables for casual diners. Instead, we were sat at a table amongst a raucous crowd of convention-goers. It was far too loud and we could barely hear each other speak.
Our server had his trainee serve our table, and she had no sense of how interruptive she was when coming to our table.
I will avoid Kona for these types of lunch meetings in the future.
Annual lunch with staff.
Service was quick and food was great. Will return on my next trip to Baltimore.
It was moderately busy as there was a convention but it was so disorganized and the staff seemed overwhelmed. I can’t imagine what it would have been like had there been a line at the door and people waiting... we had a group of 10 and while the server was friendly, she was overwhelmed and forgot to order an entree. It showed up as everyone else was finished (the manager comped it). Furthermore we all were ready to pay and leave, everyone declined dessert, and she went into a full pitch about their desserts; people were annoyed. Food was good, but they didn’t have enough dishes and ran out of trays for soy sauce so we had to use large plates - not easy.
Disappointed to say the least.
Great food. Even better food.
All was great!
Nice vibe, great food! Service was ok, but didn’t matter since we were so happy with the items we ordered. We had the margarita flight and a Blue Moon to drink. Calamari, Cuban sandwich, chopped Kona salad, and bbq chicken flatbread were all shared between us because we just couldn’t decide! Everything we ordered turned out perfectly. Very good date night experience 🙂
La carta era un poco lío. Nos costó entender y saber que queríamos. La calidad de la comida buena, compartimos entre dos. El sitio es algo viejo pero el servicio es bueno. Si queréis salir del paso bien pero no es nada espectacular
My 1st experience at Kona about a yr ago was awesome. Not so much this time. Ist off, they didn't have our reservation yet someone personally called to confirm. She did go ahead and seat us AFTER I should proof of reservation. Our server was nice. However she disappeared often and we had to ask for napkins and silverware. And when she did come to the table I felt rushed. Wait time was much longer than expected. Unfortunately I didn't like the dish I ordered. Apparently the guys in the kitchen were annoyed I sent it back. I could hear there conversations. The 2nd dish was better but not fantastic. Im not
sure if Im returning to Kona. Thats not the Christmas experience I was looking for
The server was extremely slow and distracted. It ruined the whole dinner.
The waiter left us sitting for a long time before initially coming to our table. The food took a long time and the waiter took a long time coming back when we were done. There were barely ten customers in the restaurant and the service was poor. This was far different from our first experience.
Quiet atmosphere... food was delicious... server was very friendly & attentive to everyone at the table
Food is always great. One of my go-to places for business/casual dining.
Mediocre entrees. Slow service - the place was not crowded.
The food was tasty but the menus were sticky, service was poor and quite slow. The manager offered us free dessert which was nice, but I'd rather it were cleaner.
Waiter and food were really good.
Great place to go to be with family, friends, or other.
App arrived after our food. Chicken skewers were very dry. Out of red wine...server mixed up our drink orders.
Delicious food. Polite and friendly waitstaff. Was so good the first night, we went back the very next night! Accommodated a customer’s food allergy needs. Enjoyed it immensely.
Service was not good. Food wasn't horrible, but I definitely wouldn't go back.
Forever for drinks. Waitress very nice and stated down bartenders. Not her fault.
The Picasso Sushi roll (rated a favorite) was clearly premade and mostly tasteless. Sushi can’t be made that quickly. Our server, Adam, was nice enough but rarely attentive as I expect he was too busy elsewhere. We won’t be back.
The Manager sucked. He was very unprofessional and had a very cocky attitude and persona for no reasoning. There was customers peeing on the floor from being so intoxicated. There was a screw found in someone's food. Overall it was disgusting! We weren't even compensated in any way for this horrible experience. This was my FIRST and LAST time visiting this spot. Also, for it to be a Sushi grill the sushi sucked!
This place is very nice and the sushi was excellent. Not much of a draft beer selection but made do with what they had. Definitely going back, it was very good.
Nice venue for a quick and satisfying lunch. Close to the Inner Harbor & Convention Ctr.
We have been here a few times before but doubt we will be back. Service was patchy- it took a while for our server to great us and to get our drinks. While my starter and the fish on my entree were good the accompanying sides were not. Plus one of the meals, the pork sliders, was disappointing. We all left not very satisfied with the preparation and then realized after paying we were overcharged for a drink. We were ready to go so just left it. The birthday cake was a nice touch though if I had wanted my son to know it was coming I would have said something as we ordered vs telling the host. The surprise is part of the fun.
I ordered the shrimp poke bowl. I am never disappointed with this dish. Our server did an excellent job keeping us under 45 minutes.
Had a great dinner with three colleagues, we had a mix of sushi, fish and steak with everyone extremely pleased with the meal. Would certainly go there again
It's been awhile since I have been to a Kona Grill due to Terrible service in Baton Rouge LA, however, service and food were great! Managers x2 stopped by to ensure everything was good. Five Stars!
In town for a trade show every year and Kona is always consistently good!
One of my favorite restaurants. Our server was GREAT!
The service was phenomenal. Our server went above and beyond trying to help us identify gluten free items on the menu. . . of which there are only about three that he said that the chef could guarantee were gluten free. For a restaurant that is in the midst of the major hotel/convention district, I would have expected a lot better in the way of gluten free options. Won't be going back.
surprisingly good food. great cocktail. very accommodating to my 2 young children.
Waitress was nice, service was good. Restaurant itself was way too loud and filthy, bathroom was disgusting.
My wife and I went to the Kona Grill for our last meal of a fantastic weekend away. We were blown away by the quality of the service from our waitress and the quality of the sushi. We have told our friends about our great experience and plan to visit again when we visit Baltimore with our kids in the near future!
From the welcoming from the hostess to our wonderful waitress Arias, it was a great experience. The food and drinks came out quickly. The items we ordered were all very tasty. The spicy shrimp appetizer was especially good.
Seven months ago I ate here and it was fine....decent service and food. This time, it was much worse. We waited a long time for someone to come to our table and then for our food, and one of the items was not edible and had to be sent back. I had brought guests with me this time so felt very embarrased by my choice. To their credit, they did comp us desserts if we wanted them. Doubt I will go back.
Food was amazing! The server was trying to be attentive but ended up interrupting us about every 5 minutes which quickly became annoying. We were trying to have a business meeting and it ended up feeling like he was trying to rush us. He even ended up clearing all of our plates after we had paid but still were discussing business. The lunch lasted 30 minutes because we were so rushed.