Kona Grill - Alpharetta
Fri - Sat: 11a-12a
We go to KG all the time, and it is a busy place, but I always make a reservation and a special request. This time, however, the special request not was honored, and the excuse was that they "got busy." That's no excuse. I am a regular customer and am never late for my reservation. So, they attempted to accommodate their error, at least. But then when I checked, they had not checked me in so I did not get my dining points. I had to call the restaurant. This was becoming annoying. I was given to a manager, who apologized and fixed the problem. So, they did "fix" the problem, but it was a mess all around that should not have happened. I will still go back, but I'm less enthused.
Great Food and Service...Booth in the corner directly facing the restrooms no so appealing...
I loved the food amazing service.
Both waitresses were great attitude was amazing as well they were quick and fast
Usually the food here is great. The kitchen must have been off. The lamb was Overcooked. The calamari was soggy. ☹️
Great food, ambiance & service! TY to our server Rey for making Steve’s Birthday so special & TY Mgr Kevin for your improvements to staff, service & food menu & for your extra kindness. We will definitely be back to one of our Fav restaurants! Highly recommend!
Bartenders needed to be more attentive to the bar patrons or they need additional help
Fun spot. There are better places for sushi, but a nice large, varied menu is available.
Great food, excellent service; huge deserts; my friend’s pad Thai noodles were a little undercooked but they made everything right. The manager prepared the redo himself, and it was superb.
The worst experience ever, reservations meant nothing as we still had to wait, server was terrible...food even worse. We were there for a anniversary date and they didn’t even recognize or mention anything. I will never go back. 👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻
Unfortunately our service and food was not delivered as ordered. It took forever to get our meals, then they were not done as ordered and server never bothered to ask how our meal tasted.
Good food convenient location
This was our last visit to Kona. They've changed the menu, which took off their awesome burger (a main reason we went there). And sorry, the sliders are not the same. The worst part, however, is the service and the noise. It is almost impossible to hear your dinner companions, which could be acceptable if the service & food were amazing. It's the service that really struggles. As on our prior visit, the server mostly ignored us. When she did come by, we had to remind her about our drink order & we asked for another item, which she promptly forgot (we got it after a 2nd try, but we were nearly done with our meals by then). Kona, train your staff beyond the kitchen area!! Lots of buzz at the kitchen delivery line, but have you actually shown people how to approach a table and care for them the entire meal? FYI, Open Table reservations do work great here and highly recommended, as it's usually very busy.
Average food and service, funky smells and chaotic kitchen...they need to make substantial changes or will be out business soon.
I always find the staff to be less than average and somewhat surly.
Wrong food served! Flatbread pizza tasted little stale!! Service ok
Very unmotivated service. The kitchen, bar, and server were slow and the place wasn’t even crowded. After receiving a bad plate of calamari and having to send it back, it took us an hour before we were served food.
We all enjoyed our meals . Good spot for late lunch.
We have eaten here before and enjoyed it. This time, we ordered some of the same stuff and it was definitely not as good. We were disappointed in the food.
Kona Grill is a favorite of mine. I will never pass up a chance to indulge in their sushi rolls. They are the best!
Slow service, good food, not great. Just average.
Love LOVE Kona!!! Always great food, crowd and drinks!!
We have gone to Kona Grill for a long time, and we had a regular waitress that always took good care of us. She is gone now, fired. I don't know what else to add. :(
The ambience is very nice and the location is great! While our waitress was extremely nice the kitchen took more than 45 minutes for the food to be served with nearly an empty restaurant.....and then the order was wrong 🤔
My portion of sea bass was small considering the price
My sides (rice and green beans) should have been hotter
Birthday. Great time
Great sushi sampler !!!
Great place for a meal after a movie. We’ve been to Kona twice and both times the food was excellent, the service professional and very convenient after seeing a movie directly across from Kona.
Service was terrible. We ordered a second round of drinks, waited over 30 minutes, finally cancelled them as we were finished with our meal. Had to ask twice for knapkins and silverware. Too long between visits to bring water, take drink order, deliver drinks, take appetizer order, deliver appetizer, take food order, take second drink order which were never delivered, deliver food, etc. Many better choices in Avalon.
I had the chicken avacado sandwich and was sick that night and all the next day.
Food was fabulous. Sat outside and enjoyed the music and the water fountain. Waitress was not very helpful with menu choices. Other than that, love this place.
Chicken satay was delicious, and was almost melt-in-your-mouth. Most tender chicken I have had that was still completely cooked. We both had salads that were fresh and served with the proper amount of dressing. Had some of their specialty cocktails, which were innovative (but not particularly flammable). We shared a lemon tart for dessert, which comes with two full-size wedges. Possibly the best lemon tart I have ever had. What could be improved: Would have been nice to see the server more often, Happy Hour prices do not extend to the dinner tables, wine list is a little lean. We had a good time, though, and plan to go back. I want to try some of the non-salad items. We sat near the food prep area and saw some well presented dishes being taken out to the dining room.
Very mediocre meal. Steak was small and dry, stir fry sauce awful. Keep hoping for better here, but just never improves.
Service all around was bad. First they tried to seat us at the very first table in a bad area when we had made a reservation and there were at least 3 other good tables open. Next we were seated and my seat had soy sauceon it. The host said “you will need to wait a few minutes for someone to wipe it up. Stood there for ten minutes until someone finally came and asked me what he Problem was. Then they wiped it up. Service was slow the whole time. We were never asked about more drinks. Then the bill price was higher than expected because I got charged for a combo even though no one said anything and the menu didn’t show a higher price. They adjusted it but made me feel like I was a scammer. Not good. I will wait awhile before I go back. Disappointed.
The staff member was riding the dirty dishes cart back to the kitchen. Super unprofessional. Food and drinks took forever and it was just a regular Sunday evening
A bit noisy
Forgot to bring salad first
Side of main course not hot
Overpriced for quality of main course
Meet nephews girlfriend
Excellent service and food.
Great evening out with my wife.
Was a birthday dinner, but even though I put that on the occasion when making reservation, birthday wasn’t acknowledged for my friend until I noted it there. Usually places offer a dessert with a candle but they didn’t.
The service was ok, but the food was mediocre at best. I asked for Brussels sprouts in lieu of rice and they brought me asparagus and said “the chef accidentally put asparagus on their but said you can keep it anyway in addition to the Brussels sprouts” which were barely cooked at all and basically just had a bunch of oil on them. In fact, all the vegetables tasted exactly like that. Not to mention, what if I hate asparagus or I’m allergic to it, why would you leave it on my plate and then act like it was a favor? This isn’t Golden Corral! Won’t likely be back.