Kitchen Story

4.4
607 reviews
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$30 and under
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Californian
Cozy eatery with wood tables and modern decor serving California cuisine with Asian influences.
Dining Style
Casual Dining
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Cuisines
Californian, Pan-Asian, Thai
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Hours of operation
Breakfast
Daily 8:00 am–2:30 pm
Lunch
Daily 8:00 am–2:30 pm
Dinner
Mon–Thu, Sun 5:00 pm–9:30 pm
Fri, Sat 5:00 pm–10:30 pm
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Phone number
(415) 525-4905
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Payment options
AMEX, Discover, MasterCard, Visa
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Dress code
Casual Dress
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Executive chef
Kasem Saengsawang
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Catering
Please email the restaurant directly at eat@kitchenstorysf.com
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Neighborhood
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Cross street
Sanchez
Additional
Bar Dining, Beer, BYO Wine, Cafe, Corkage Fee, Counter Seating, Delivery, Farm to Table, Gluten-free Menu, Outdoor dining, Takeout, Weekend Brunch, Wheelchair Access, Wine

What Insiders Are Saying

The Infatuation
Rating coming soon

Yes, there will be a wait at Kitchen Story in the Castro. But there’s millionaire’s bacon at the end of it.

The Infatuation is an app and website which uses a small team of local editors who dine anonymously to rate and review restaurants. We are partnering with them to bring you their smart, helpful, trustworthy reviews of restaurants on OpenTable
What 607 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.4
food
4.0
service
4.2
ambience
4.0
value
Noise · Moderate
86% of people would recommend it to a friend
5
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OT
Los Angeles
1 review
Dined 2 days ago
Overall 2food 2service 4ambience 4

Decor and ambiance was great. The food could’ve been much better. We ordered the pumpkin fries, pacific pad Thai, and the bucolic baby back ribs. The only redeeming piece of food were the pumpkin fries: tender, moist, very flavorful! Nearly every bite of the pacific pad Thai had uncracked crab shells, ruining the experience. The baby back ribs were easy to eat with a fork, but they were dry and very bland. Although the food lacked flavor, the presentation was interesting.

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C
1 review
Dined on December 9, 2018
Overall 5food 5service 4ambience 3

Short-rib noodle sooouuuup. Holy cow.

It is pretty noisy in here though. Especially if there’s a birthday, in which case they bring out a metal pitcher full of metal spoons for the sole purpose of rattling it around in order to make even more noise. So, there’s that.

But the food is so dope, that the noise is honestly worth it. Definitely recommend!

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OT
1 review
Dined on December 1, 2018
Overall 4food 4service 3ambience 4

Dinner date. Ok service and the food was decent. Not a lot to complain about, but also not a lot worth remembering

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C
San Francisco
1 review
Dined on November 30, 2018
Overall 5food 5service 5ambience 5

Simply wonderful...all the time, everytime! A neighborhood treasure!

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NY
San Francisco
35 reviews
Dined on November 18, 2018
Overall 5food 5service 5ambience 3

Everything we tried was amazing! Crab fried rice! They also have their version of Loco Moco that was delicious! Makes us want to go back for more. Definitely recommend this for some good comfort food. Wait staff are all very friendly, efficient and great.

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OT
Los Angeles
1 review
Dined on November 16, 2018
Overall 1food 2service 1ambience 4

Employees are slow to check on you to take an order, ask how the food is, and give a check. I stated we were celebrating a birthday and the host was in a rush to seat us that they didn’t even acknowledge it. Don’t really understand why this place has such a hype aside from their cocktails it didn’t meet my expectations

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I
San Francisco
3 reviews
Dined on November 16, 2018
Overall 4food 5service 3ambience 5

We like Kitchen Story - we like the food and the chef’s creativity with the dishes. Sometimes we do wish that the staff would check in more often during the meal more, rather than we constantly have to flag them down for water, another spoon or napkin, and even the check.

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n
San Francisco
1 review
Dined on November 12, 2018
Overall 3food 3service 2ambience 3

was not impressed with this place. it was essentially fancy thai food. even though we had a reservation we still had to wait over 15 min to be sat down and that was after having to chase the hostess down multiple times reminding her we already HAD a reservation. it was difficult to get someone to stop and grab us things we needed during meals, the people placing the food on the table were very rude and kept walking away from us when we would ask questions about the dishes. It was overly priced fro what we were eating. It was very crowded, and they place the tables right on top of each other so there is absolutely no personal space.

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k
Washington DC
10 reviews
Dined on November 4, 2018
Overall 4food 4service 4ambience 5

awesome variety on the menu. great that it spans american and thai food. ambience is amazing.

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n
San Francisco
8 reviews
Dined on November 4, 2018
Overall 4food 5service 4ambience 4

Everything was prepared with creative flair and consistency. Portions were very large for the price. The crowd was slightly thin for a Saturday night and I am not sure why. The wines were a bit overpriced for the vibe. But would definitely recommend the whole experience to others.

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KB
San Francisco
24 reviews
Dined on November 3, 2018
Overall 4food 4service 3ambience 4

Kitchen Story is a good restaurant that does some things very well, but service was spotty. The Millionaire's Bacon was great. The Spicy Kobe Rolls were meh - not spicy, not particularly flavorful, and not very interesting. The burger was great. Service was inconsistent. For example, everyone was very friendly and items arrived quickly, but it never seemed to occur to anyone to check in after food or drinks were delivered. So nobody asked if we would like another glass of wine or more water, or if our food was to our liking, and we kept having to flag someone down to ask for things.

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JS
San Francisco
1 review
Dined on October 28, 2018
Overall 4food 5service 4ambience 3

Great food, but pretty noisy and hard to hear the server as well as my company.

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DT
1 review
Dined on October 28, 2018
Overall 5food 5service 5ambience 5

Awesome food as always!
Came here for dinner. Left satisfied amd full!
Will definitely come back!

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MY
1 review
Dined on October 20, 2018
Overall 2food 3service 1ambience 2

Tasty assortment of cocktails, lousy service, super noisy with distracting big screen tv over bar wall. Ordered pumpkin fries and server never brought them. Server rude and dusinterested in serving us. Will not return to this restaurant again. I'd rather eat at Denny's. At least they don't ignore their customers.

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BF
San Francisco
3 reviews
Dined on October 17, 2018
Overall 5food 5service 5ambience 5

We had the ribs, the wagyu steak, the bacon wrapped scallops, and the ahi cups and they were all delicious. The wagyu steak is quite a show too.

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k
Vancouver
2 reviews
Dined on October 14, 2018
Overall 5food 5service 5ambience 5

loved it! was s perfect setting for a small gathering of friends for a birthday. the food was yummy, fast and varied - all the options for all the sensitivities. highly recommend!

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K
Oxford
22 reviews
Dined on October 9, 2018
Overall 1food 3service 1ambience 1

They closed the restaurant at 9.30 and did not offer dessert. Very bad service. Food nice.

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RA
San Francisco
1 review
Dined on October 8, 2018
Overall 3food 3service 1ambience 3

I have been there many times through the years and the service get gets progressively worse. They were under staffed and the service was painfully slow.

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s
San Francisco
9 reviews
Dined on October 7, 2018
Overall 3food 5service 3ambience 3

We had a large party for a birthday celebration. The restaurant had a nice ambience, however it was very loud and we could only hear the person next to you. The food was good, some of the appetizers were hit and miss. The service was cool and impersonal. The experience was otherwise very enjoyable except at the end of the visit. One of the guests found a larva in her water. We pointed it out the the waitstaff and they felt it might have come from the mint in the water. There was no apology, which was shocking. We paid our bill and the 20 % automatically added tip and left.

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OT
1 review
Dined on October 5, 2018
Overall 5food 5service 5ambience 5

Surprised us with champagne to celebrate our anniversary. So thoughtful

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OT
1 review
Dined on October 1, 2018
Overall 5food 5service 3ambience 5

Amazing creative yet classic dishes. Brunch and lunch are so so tasty here! They could work on the speed of their service. Otherwise, and even considering, fantastic experience.

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A
San Francisco
14 reviews
Dined on September 27, 2018
Overall 3food 3service 2ambience 3

The stone pot was very good but the avocado salad was very disappointing (too much dressing and not a good one...) very noisy, decoration is nice though, service was average and a bit slow.

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SS
1 review
Dined on September 24, 2018
Overall 5food 5service 5ambience 5

This was not my first time at the Kitchen Story. I love this place and when my friends were visiting from another country, I knew exactly where I wanted to take them. This was my first dinner experience there, though. This is a wonderful brunch spot (have to try the Millionaire's Bacon!) but now I know this place is also great for a casual dinner. We all loved our experience!

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OT
San Francisco
1 review
Dined on September 22, 2018
Overall 5food 5service 4ambience 5

Kitchen story’s food is some of the best in the city! Always a favorite!

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MP
1 review
Dined on September 20, 2018
Overall 5food 5service 5ambience 5

I don't live in the Bay Area, but my kids do. Kitchen Story is always on our list for a great dinner out. There are favorites we order all of the time. However, in addition there is a nice variety so that we can try new things and everyone can find something that they love. Service is always great! Keep it up Kitchen Story!

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L
San Diego
20 reviews
Dined on September 20, 2018
Overall 4food 4service 4ambience 5

The salmon spaghetti was interesting and tasty. It was a cute and cozy restaurant. I would go there for a casual dining experience.

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T
San Francisco
3 reviews
Dined on September 14, 2018
Overall 3food 3service 3ambience 4

The menu is very hard to navigate and the wait staff, while kind, were not that much help.

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OT
San Francisco
1 review
Dined on September 14, 2018
Overall 5food 5service 4ambience 4

Great food. Staff was very nice and even accommodated us earlier than the reserved time. Great food in a casual environment. Would highly recommend!

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JO
San Francisco
16 reviews
Dined on September 11, 2018
Overall 5food 5service 5ambience 5

One of my favorite places in SF.
The food is delicious and beautifully presented.
The Kitchen Story staff is beyond fantastic. (Everyone is so polite and considerate)
I’ve been there many times and never disappointed.

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BT
San Diego
1 review
Dined on September 7, 2018
Overall 5food 5service 4ambience 5

Any choice is a good choice! Millionaire bacon unlike anything you’ve tasted!

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JO
San Francisco
1 review
Dined on September 4, 2018
Overall 4food 4service 4ambience 3

Frisco Benedict and Millionaire Bacon that I ordered for lunch were delicious. However, acoustics there could be improved. I could barely listened to what my friends were saying. Overall, it’s a very good neighborhood restaurant.

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FO
Sacramento
3 reviews
Dined on August 27, 2018
Overall 5food 5service 3ambience 5

DELICIOUS Eastern/Western food. Pad Thai and Panang Curry to die for and the Bloody Mary's were the best I've ever had in a restaurant and I have searched far and wide!

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OT
1 review
Dined on August 25, 2018
Overall 1food 2service 1ambience 1

Overall a very sad experience, we wanted to have a good time and ended up leaving angry and disgusted: 1) Terrible welcome: we had a reservation for 6, we arrived 15min early and had to wait 45min for our table, even though people arriving after us got seated immediately. 2) Disappointing food and drink: the Bloody Mary was absolutely disgusting, felt like it was spiced with Doritos, the other drinks (berries cocktail, Pinot noir, beer) were ok, though overpriced. The food was average at most. In one plate, there were chunks of wasabi in the sauce and some bites would left you in tears while others were hardly spiced. 3) Terrible service: the waitress looked angry and sad, and was not making any effort to hear our orders, we had to repeat 5 times, and she looked extremely annoyed (like it is our fault the place is so noisy we can’t hear each other). Three of us got their plate in 5min after ordering (do you even cook in there?) the others had to wait 15min....this is hugely unprofessional, we are dining together and none of us want to eat cold.

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MS
San Francisco
6 reviews
Dined on August 12, 2018
Overall 5food 5service 5ambience 4

We arrived 30 min early for our reservation. As packed as it was, I didn’t think we would be able to be seated early, but the host made it happen. The food is always delicious! I finally tried the burger with the Millionaire’s bacon; it was worth every penny and calorie!

The restaurant is always packed and noisy, which we’ve come to expect. So, the ambiance doesn’t suit intimate conversations.

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A
San Francisco
6 reviews
Dined on August 12, 2018
Overall 4food 4service 4ambience 4

Went to Kitchen Story with a group of eight friends on a Saturday night and it was the perfect volume to chat as a group. Food came at a good pace and was delicious. One downside was the waiter recommended appetizers that would be good for sharing, except some turned out to be difficult for sharing.

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GM
San Francisco
2 reviews
Dined on August 10, 2018
Overall 4food 3service 1ambience 4

The food was only okay and the service was horrible. Probably would not go back.

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OT
San Francisco
1 review
Dined on August 8, 2018
Overall 5food 5service 5ambience 5

Great for brunch with friends! Huge servings and also great for sharing.

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OT
San Francisco
2 reviews
Dined on August 8, 2018
Overall 5food 5service 5ambience 5

Great meal. Would come back.

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OT
San Francisco
1 review
Dined on August 8, 2018
Overall 4food 5service 4ambience 5

Food was great! Drinks were way too expensive

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CE
Adelaide / SA
3 reviews
Dined on August 7, 2018
Overall 5food 5service 5ambience 5

We ate here on our last night here, we wished we would have tried it earlier in our stay so we could have come here for another meal. There were so many choices!! We had great service and the food was fantastic!

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