It was closed!!!
When we arrived we told the person at the front host our name with 4 in our reservation. He did not say the other 2 members of our party were already seated. After sitting in the bar, for 15 minutes, I walked upstairs and saw the other members of our party seated. That was not acceptable. After letting the host of my displeasure, he offered to pay for our drinks. The rest to the evening was outstanding.
Our meals and appetizers were brought to our table at the same time. We asked for our meals to be brought out later. When we received our meals they had been sitting under a heat lamp and our fish was over cooked. We asked to speak with the manager and after 10 minutes of waiting two servers came to tell us that the manager wasn’t willing to leave the party they were hosting to speak with us. The last time we ate here we had issues too. We won’t be back.
Fun, great food, good size portions, clean, friendly. Waiter was attentive, and personable :)
Kingfish used to a favorite of mine, but the last few times the service was abysmal and the mediocre at best. The place feels likes it is super disorganized amongst the staff, clearly needs to take a hard look at themselves. It’s too bad because it was my go to, nearby place to take friends and visiting family.
Food: Our calamari starter was very greasy. I had fish tacos and they were ok perhaps spoiled by the lack of drink (IE attention by the over worked waiter) and the poor starter with grease all over the plate.
Hostess was ATROCIOUS - made us wait more than 10 minutes to even greet us though we had a reservation. The line waiting for any attention grew. But the wait staff was good and friendly though, so perhaps the hostess fail was just an anomaly. Good food, great menu, loud and lively ambiance.
Worst Experience Ever! It was a Friday night and we were going to be celebrating wife’s 50th B-day - wanted it to be Special. Even noted it on my OpenTable reservation, which was pretty much the ONLY good experience. Started off bad when we walked in the door and went downhill from there. Showed up 4 minutes early and had to wait 10 minutes (with no one in front of us) to even SEE a hostess....maybe she was pinching a loaf? Then were asked to wait another 10 minutes to be seated...and there were TONS of empty tables. Problem was not enough staff, only 2 waiters serving the entire upstairs. Ordered drinks as soon as we sat down...tough week at work and I was ready to have 3 STIFF cocktails. About 10 mins later she came back and took our appetizer order and our food order. Got our appetizers and things continued to head downhill. Oysters looked to be about 3 months old (tiny), fried calamari was soggy and daughter refused to eat them. As we started on the appetizers we realized we didn’t have plates...and still didn’t have our drink order...not even water. Asked for and finally got water just as the appetizers were about finished (except for the fried calamari!). Then got the food...but STILL DIDNT HAVE OUR DRINK ORDER. Are you kidding me! Nope. We considered canceling our drink order but couldn’t find our waitress... drinks finally came as we were about 1/2 done with our main course and they were awful. Worst Old Fashioned I’ve ever had and the girls Shirley Temples were disgusting. How do you F@$# - up a Shirley Temple. To top it all off my father-in-law got food poisioning from the fish and spent the whole night driving the porcelain bus. Got the bill and paid a ridiculous $300 for 5 people with 3 adult beverages...2 of which were beer. So much for those 3 STIFF cocktails... then again I did get the SHAFT! Shame, shame, shame. How this place stays in business is beyond me...then again this is California... everyone gets a F@$#!*% medal!
This is the second year we have had a meeting at Kingfish. This year the menu had changed, the service was awful and of all the orders, only the mac and cheese was edible. How do you manage to make salads absolutely inedible? The steaks ordered rare were almost burned. It was tbe worst meal and service I have ever had.
The restaurant was very cold. There was no heat because they said it was broken, they had minimal space heaters and the huge fireplace in the room was not lit or working. This made for a very undesirable eating experience
I’ve been here many times so was surprised by the menu limited yet unhealthy menu choices and the tasteless meals. $100 for dinner and left hungry and disappointed. It’s changed
Kingfish is one of our favorite restaurants but our last visit was mediocre at best. Its a totally different experience sitting upstairs as opposed the the main floor and we felt we had been banished to the kids table! Our service was actually awful; our waiter seemed very poorly trained in even the basics and forgot one of our appetizers. The food was consistently good so we will go back but this time was disappointing, especially since the occasion was special.
We have dined at KingFish on several occasions. The service was way below what we experienced in the past. First a wrong entire was brought to our table. When the right one arrived it was not complete. Another entire was delivered several minutes after all others were delivered.
The heater wasn’t working and we were very cold.
Wait staff had difficulty with basic math sent the bill back twice for correction
I was very disappointed with the service we received at Kingfish. We chose this restaurant so we can have a festive birthday dinner for my sister and instead we were abandoned by our waiter, no bread after saying bread is on the way, were never asked if we wanted a second round of drinks (which we were actually looking forward to!), and there wasn't even an acknowledgment of my sister's birthday although it was noted and verbally communicated several times. We waited so long for our check (over 25 minutes) that my family and I actually had to leave prior to everyone else because our kids were getting too restless just sitting there. When we arrived we were one of just a small handful of guests on the top floor so I'm not sure why we received such poor treatment. Since I made the reservations I felt bad for having my entire family deal with such a bad dinner experience.
Average food, slow service and they add a 4% "minimum wage surcharge" to the bill without telling you in advance.
Mehran was very friendly and has a great attitude... highly recommended 😊
The crab and beer soup is excellent. I had skirt steak which was prepared perfectly as was the asparagus and mashed potatoes which accompanied it. My companion had sole and it was also outstanding and beautifully presented.
A consistently good restaurant.
We chose Kingfish for our small family reunion, and we all agreed our food was superb! The location is beautiful and we felt well taken care of by our server. Everything was hot, delicious and just as we ordered it. Thank you Kingfish, for making our night very special.
Great selection on the menus, food was delicious with great flavors.
Our server was awesome !!
This has always been our go-to restaurant in San Mateo. They’ve redecorated a bit and some of the booths are gone and they opened up the bar area. Didn’t have much time to check it all out, though. I prefer the downstairs area best; upstairs was a bit chilly and the open layout does contribute to a higher noise level, but still nicely decorated and spacious. Overall a really good place to meet and enjoy good food from an interesting menu.
Food was as expected, cooked the way we ordered and very good. In my opinion you get better than your paying for
I really enjoyed my meal and the wine was delicious.. a good spot for a special occasion! The crab bites were amazing! Look forward to coming back!
Really good food and service was superb once we were seated.
Everything great just too Loud
Especially because we had a later reservation
Very loud cleaning up
The restaurant was cold.. the table we had, w/ the big chairs - that we love - was too small for the 4 of us. they larger chairs need to have a longer table. Our food was pretty good other than my friend having to send back her twice cooked potato as it was cold inside. even the 2nd time it was cold and cheese not melted. they need to bake them, not microwave them. the lemonade chicken was good, but no taste of lemon - as we had hoped, and it was not fried, it was more like deep fried. the beignets were good but seemed bit heavy and doughy.
The blood orange margaritas were good, but way too much ice - the whole glass was full of ice. The coffee was bitter, and luke warm, the cream was brought it a coffee cup - odd and hard to put in. the Splenda was crystalized/hard, so had to tell them to take it off the table. for as nice of a place that it is, and the cost, we should not have to ask for a steak knife for our steaks... nor have all the above complaints.
Food wasn't good. Our fried calamari was soggy. My $35 filet mignon was dry. My husband's fish and chip was nothing special.
Great sservice. The hanger steak a must. Oyster were wonderful but a little pricey
Here's my Yelp review... if you don't want to take time to read it, let's just say "unfavorable" and "disappointed"
Good restaurant with good food, excellent service , very nice location
Loved our server who came through when my entree came without the sauce and gave us a credit plus great recommendation on the deviled eggs...delish!
Horrific Service. If you value service in anyway. DO NOT GO HERE. The are clearly constantly short staffed. Served by one of the owners who was absolutely clueless on how to wait tables. 10 minutes for some draft beers and after we ordered all our food at one time she asked us if we wanted to order more. I told her she was clearly confused and go back and review her tickets. Will NEVER go back to this place and recommend others NOT go here
Very good food. We ordered the Jerobaum —a platter of 6 raw oysters, 3 huge shrimp, tuna poke and Crab roll. Crab roll was not good as it was not sushi rice and the rice tasted old. Everything else on the platter was excellent. Also ordered the warm Napa cabbage (loved it) and the fried calamari (very good).
It was one of the worst dining experiences I've had in a long time. Sat down , waitress took our drink order. 10 mins passed. She came back to take our food order ( still no drinks). There was 4 of us- we ordered 1 appetizer to share. Then 2 of us ordered salads and all 4 ordered entrees. 10 or 15 mins past. Salads came (still no cocktails). We asked why the salads came out before the appetizers. 2nd waiter said he would make sure he pace our entrees. Drinks came. Took a bite of my blue cheese wedge salad and tasted green onion along with strange flavors. I realized my blue cheese wedge with bacon and tomato was actually a wedge drenched in Italian dressing, topped with blue cheese dressing , bacon (i think) and green onion.(????). Waitress finally returned and we told her about the salad- wasn't to apologetic. Asked if we wanted another - at that point - we said we would pass. We ate are shared appetizer. She cleared our plates and returned with 1 steak knife. (2 ppl ordered steak). Entrees came. All 4 were mediocre at best. We ordered dessert, beignets which should be light, gluffy and filled with air. These tastes like bad donut holes, very doughy. The second dessert was banana fosters. Mind you, we had to ask her for plates, since we were sharing, she returned with 4 cup saucers as our plates. All in all it was an awful experience. All the tables around us were experiencing the same thing.
By far one of the worst dinners I’ve had. Went with a couple of friends, before leaving for a vacation. Our server was great but the food that came out of the kitchen was not only bland but the food runner does not know anything. He brought pork belly tacos and said “here’s your octupos” (which was our order) got the server and she said she will have the kitchen make an octupos. A few minutes later our entrees came out, my friend ordered Jambalaya, no sausage. It has sausage when it was served. They said they will make another one, my friend refused and refused to eat at all coz he was unhappy with the whole experience. Our server was very apologetic but she wasn’t the one cooking in the kitchen. I guess in short, they might need a chef that will make sure all the food that came out is as ordered.
I took my Dad here for his birthday. I brought my children they are older but they do have a great kids menu for smaller kids and bigger kids. The Service was great and the food was outstanding. Cocktails was great. Our waiter was so sweet She did a amazing job ensuring we got everything we needed she was great with the kids have her as our waiter was a added bonus to the already great experience we were having at kingfish. I will be going back!
This place is dirty. While waiting 15 minutes to be greater, we saw 2 COCKROACHES crawling around the oyster bar. Bunch of fruit flies flying around.
Food crumbs in the table crevasses.
Kingfish tries to look good on the outside, yet fail to get good staffing. Management is a bust. Food is bland and overall a filthy restaurant with filthy restrooms.
We will not return ever. We don't want to get sick.
My family and I had a reservation and got into kingfish at around 6:30 pm on a Saturday. We were placed at a table far to big for our party. The service was terrible and we received our utensils, drinks and appetizers in a haphazard manner. The waitresss constantly forgot things that we asked for because of how many tables she was staffed on (extra waters, sodas, appetizers, etc.). When the food finally arrived (after 80 or so minutes of waiting) it was average at best and not as hot as it should be. None of my family members, or I will ever eat here again.
This place has the worse service ever. Especially considering the price for the food, it is just horrible. We were seated for 20 minutes and no one came over to say "give me a minute" or to take an order. They were two waitresses in the area waiting on the other tables around us. Had to get the hostess and instead of sending a waitress over, she wanted us to pack up and move to the upstairs dining area with our two kids and their car seats. Service throughout didn't get any better. The servers decided to have a 10 minute huddle while we were waiting for refills for our drinks and other items. Will never go back to this place. 2nd time with horrible service, tried to give them another chance and it was the same thing. To top it off, the food isn't that great. Never again
We arrived early for our reservation and was seated quickly. We tried ordering beer and was told there was none. Some sort of problem. That was very disappointing. My sister said the bathrooms were disgusting. Maybe a little more care on that.
Overall the food was very good. All the plates were good enough to order again or even recommend. I was there for my birthday and the waitress knew it but no candle and no complimentary dessert. But even a candle would have been appreciated. Just a minor thing. I'll be back.