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Keagans Irish Restaurant &Tavern

3.9
96 reviews
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$30 and under
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American
Top Tags:
  • Good for Groups
  • Great for Lunch
  • Vibrant Bar Scene

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About

In the heart of West Broad Village at Short Pump, you'll find Keagan's Irish Pub and Restaurant. Offering an outstanding full menu of Irish American cuisine, Keagan's is a pub for all ages and any occasion. Spacious and comfortable, our three separate dining areas can accommodate one to one hundred, with private dining available for business groups, family re-unions, birthday parties, etc.. Choose from our selection of local craft beers or your domestic and Irish favorites as you enjoy the best patio, happy hour, and late night in Richmond's West End.
Dining Style
Casual Dining
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Cuisines
American, Irish
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Hours of operation
Monday Thru Friday 11am-2am. Saturday and Sunday 10am-2am.
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Phone number
(804) 360-9240
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Payment options
AMEX, Discover, MasterCard, Visa
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Dress code
Casual Dress
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Private party facilities
Seating for seventy with its own entrance, bar and access to restrooms. 5 TV's for your viewing pleasure and a projector that is available for presentations. For more casual events the room can hold over 100 people standing.
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Private party contact
Christina White: (855) 396-3916
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Neighborhood
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Cross street
Whittall Way
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Entertainment
21 large screen televisions with three projector screens for all the weekend, Monday night and Thursday night games. Richmond"s best local bands Thursday through Saturday nights with our DJ on Wednesdays for Ladies Night and karaoke on Sundays.
Additional
Banquet, Bar Dining, Beer, Entertainment, Full Bar, Happy Hour, Late Night, Outdoor dining, Outdoor Smoking Area, Private Room, Weekend Brunch, Wheelchair Access, Wine
What 96 People Are SayingWrite a review
Overall ratings and reviews
3.9based on all time ratings
4.0
food
4.1
service
4.0
ambience
4.2
value
Noise · Moderate
86% of people would recommend it to a friend
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4.0Dined on July 23, 2017

Portions are big and the food is genuinely Irish pub grub. I went with the corned beef stack but had my potato cake on the side instead of under the pile. The potato was good and crunchy and the rest was rich and gooey with cheese and sauce. My husband had fish and chips; the fish was great but the chips were just skinny french fries. The beers we picked were great. My main problem with our meal was a very energetic atmosphere where we had 4 TVs we could see from our table, all on different channels, plus a crowd of noisy people at the bar. Also, there was only one waitress for the entire place and the poor woman was constantly running so, of course, the service suffered. This was a much different visit than our last time- coming for a quiet brunch!!!

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1.0Dined on June 25, 2017

I usually am not one to leave a negative review of a restaurant or anything in general, but the experience that was had here left little to no choice but to do so. The first aspect of this was that the restaurant is obviously listed on open table, but when we got there, there was a sign to seat yourself. This both confused and angered us, since the time was spent to look for it on open table and then make the reservation. The atmosphere was the second very poor aspect of our experience here, which was horrible to say the least. It seems that most people enjoy some background music at a restaurant, and most places do that very tastefully. The music was blaring at an extremely high volume level, which was beyond unpleasant. Normally I am quite easy to please with a given restaurant, but the experience here was quite horrible overall.

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4.0Dined on June 24, 2017

My husband and I love going here. We love their appetizers and drinks. Always great service

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5.0Dined on May 22, 2017

Sarah is great!

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5.0Dined on May 15, 2017

I usually go for lunch. It is fairly laid back and has a pleasant atmosphere. I love the Irish pictures. I always get Sarah Lou Matthew as a waitress because she is excellent and I know I will get treated well. Keagan's is much more than just a bar, its a good place to eat. Also has plenty of TV's, large and small, for the sports enthusiasts.

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3.0Dined on May 14, 2017

Went for Mother's Day afternoon lunch. Despite having reservations, we still had to wait for seating. No menu service. Buffet only, which had not been advertised. Very average experience.

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1.0Dined on May 14, 2017

Never again

A bad experience in every aspect

I would never recommend this restaurant to anyone !

Very disorganized staff and food buffet was horrible and dirty

I had to apologize to my family for taking them there

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4.0Dined on May 14, 2017

Mother's Day brunch was good...Bloody Mary bar a must.....food needed to be warmer on buffet....desserts were great

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5.0Dined on May 10, 2017

Best service in town.

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5.0Dined on May 1, 2017

Sarah is the best server there. Congratulations on having her!

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4.0Dined on April 14, 2017

Great service, very accommodating ( we had 3 children with us and asked for a quiet room. Good food, super-nice staff

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5.0Dined on April 13, 2017

Good chicken sandwich!

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4.0Dined on April 7, 2017

One of our favorite places.

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4.0Dined on February 18, 2017

Menu has changed disappointed that chicken and waffles are gone 😩 Other than that food was good

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5.0Dined on January 9, 2017

Awesome service!

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4.0Dined on December 31, 2016

Great place, but noisy

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4.0Dined on December 25, 2016

Decent food and service, but noisy

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1.0Dined on December 25, 2016

Yikes! This place smelled really strongly of a gas leak, so we opted not to eat here. I'd definitely be willing to give this another shot next time I'm in Richmond (such a sucker for nachos), so hopefully that issue gets fixed up soon. Also, it'd be good to get that checked out just for the staff & diners' safety...

The food/service/ambiance/value ratings are required, but my rating on those counts really shouldn't be taken into account since I didn't actually eat here.

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4.0Dined on November 20, 2016

Experience would be better if they would check you off as present for an Open Table reservation!

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4.0Dined on November 6, 2016

Very noisy during football season, but we guess this is to be expected. Food is always good at this neighborhood casual dining venue. Burgers are good, and the sweet potato fries are yummy.

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4.0Dined on October 11, 2016

Sarah is really great waitress

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3.0Dined on October 7, 2016

The server was very friendly and nice. The restaurant music was a little loud considering we
were seated pretty far from it. That would be all fine if my food was good, but I had the
Chicken Pot pie which had great presentation, but had no flavor at all.

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4.0Dined on September 23, 2016

The waitress was new and a little overworked making it difficult for her to wait on us properly.

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4.0Dined on August 9, 2016

This was a great place for old and new friends to meet for a casual lunch. Their lunch specials were a great value and we'd definitely return. Super service!

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4.0Dined on August 4, 2016

Sarah is the best waitress!

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5.0Dined on August 1, 2016

Great place for lunch. Go there with friend(s) at least once per week. Sarah is awesome.

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1.0Dined on June 19, 2016

Service was slow. Took forever to even get out drinks. The food was all over-salted. There was barely anyone in the restaurant - that should have tipped us off. When I told the waitress that the food tasted like someone dumped an entire bottle of salt in it - she barely reacted. Completely unprofessional.

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5.0Dined on June 6, 2016

Very good lunch menu!

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1.0Dined on May 12, 2016

Nobody at the door, service very slow. It was as if they were not interested in bringing food, only drinks

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5.0Dined on May 8, 2016

Everything was GREAT!!

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4.0Dined on April 23, 2016

Service was slow and others in the resturant were just as frustrated too.

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4.0Dined on March 28, 2016

Was very good

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1.0Dined on March 17, 2016

I hate to give this place a bad review and even though I understand it was a holiday I wouldn't recommend dinning here on St Patrick day. I didn't mind waiting almost 40 minutes past our reservation time since they were slammed but thank goodness we asked about our table when we did since the hostess didn't bother to tell us the table had been ready. Then once we were seated another 20 minutes went buy with not a single person coming buy to even take our drink order much less our meal order that's when we finally gave up and left an hour and ten minutes past our reservations with not so much as a glass of water. On a day that you would think they would have all hands on deck They were obviously way under staffed for a Irish pub on St Patrick's day.

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5.0Dined on March 4, 2016

Great food and service, very busy but the wait staff took care of us in a timely fashion.

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5.0Dined on February 22, 2016

Good place for a sandwich or dinner and not noisy in the day time

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4.0Dined on January 2, 2016

My friend recommended this venue and we were very pleased. Although it's a pub, it was relatively quiet and the food and service met our expectations.

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3.0Dined on January 2, 2016

1st visit, food was ok. Waitress was nice. Got there at 7pm, place was empty. Will give it a second try

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5.0Dined on December 23, 2015

All the food was great. I had the corned beef boxty. I really enjoyed the service as well. JT did a great job!

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4.0Dined on December 23, 2015

Thank you for checking me off that I dined there. The salad was deucious and The grouper on it perfect. The side of fruit made it quite healthy.

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1.0Dined on November 21, 2015

Thought the food was below average. Fried calamari was just over fried and u could not tell what it even was.

The perks chops were very dry. I had the beef O'Brien which was very bland.

Not impressed. It was Saturday night and very small crowd. I can only imagine that the locals already know that good is not very good.

I travel and eat out over 150 nights a year and I can honestly say that I will never go here again. Should have listened to YELP reviews.

I would take it out of OPEN TABLE reservation system.

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