Katsuya by Starck Baha Mar
Book your next event with us
Overall, we did not enjoy the food. The taste was bland and nothing in our meal stood out. It was also overpriced and offered poor value. There was also some large groups that were loud and obnoxious (i.e. one guy using chop sticks to play the drums on the table, glasses, bottles, etc). Management did nothing to quiet things down, which took away from our own experience.
Excellent service and excellent food!
The atmosphere was wonderful and the server was kind. Unfortunately, the food/entrees came out at different times and the one guest never received her meal. When the server was alerted the meal quickly arrived but was under-cooked. Another entree was served while the other diners waited for her to finish. The food was good but very expensive. Another note, two the guest questioned options based on food needing to be gluten free. The two guests were served soy causing them to be sick. Overall all an okay experience given the food, services, and prices. For that amount of money being spent, I expected more from Katsuya.
The food was delicious. The best food we had on our trip. The atmosphere was very nice. The service was just okay.Just not attentive they need to work on that. Otherwise it was a wonderful experience.
Great assortment of fish and other items
Unfortunately they didn’t remember it was my daughters birthday even though I entered this in open table. Wine in general at the resort is pricey but all in all a good experience.
This is our 4th time eating here on separate trips we have been to Miami and LA locations in the past food is great but the hostess at the entrance is awful every time, it’s so much attitude with no smile or a friendly gesture restaurant should be aware that first interaction with a customer is the host and it’s just not a good start.
Servers are hit or miss the men serving always better then the ladies at this location the ladies just not trained not to have an attitude maybe it’s a local Bahamian thing but we stay at Rose Wood every time and get exceptional service from all staff at all times.
I spend $800 for dinner for my family of 6 which is fine no problem but the experience is just not great and I wouldn’t go back if my kids didn’t love sushi we had dinner at Carna the night before for similar price range with great service that made dinner a fantastic part of our night.
Good quality just extremely expensive.
We arrived for our 8:30pm reservation on time. We waited until around 9:30 to be approached by the wait staff to take our order. The staff was aware of our unhappiness, and continued to serve us at their own pace. Appetizers arrived 15 minutes apart, as well as entrees served separately. Meanwhile, my beverage glass was consistently empty based on the poor waitstaff serving us. A truly disappointing experience in what is supposed to be a luxury hotel. Would have hoped for much more and definitely would not plan a return visit. The food was excellent, but the experience was not worthwhile and ultimately disappointing. It honestly felt like we were less than a priority to those serving us.
When you come as a couple your meals come 10 to 15 minutes apart through all courses except desert
The portions are ridiculously small and overpriced. I spent $32 for about 4oz of Teriyaki Beef Tenderloin. It was so undercooked, I ended up with major stomach troubles.
Food and service were both outstanding! Best meal we had at Baha Mar. Pricey, but would definitely recommend!
Although the portions were extremely small the food was very good although my husband’s beef was very salty. much better quality than any other restaurant in the entire hotel. However for sushi being made fresh order I don’t know why I was charged an extra two dollars to have the avocado not put into my roll as I am highly allergic. It’s stated it on the bill. The waitress screwed up and order got a bit annoyed with any questions you had and was really a sourpuss making a whole meal unenjoyable and uncomfortable. The sushi was great the rest of the food the portions were so small it was absolutely ridiculous for the amount of money that was charged. Upscale Manhattan prices are cheaper than that
We decided to dine at Katsuya twice during our six night stay in the Bahamas because we love the Miami location. The food was excellent, but the overall atmosphere is too causal for a brand like Katsuya. The tables in the front part of the restaurant feel like a great place for lunch, almost like a cafeteria. The white plush seats near the middle were more comfortable and in an area with a much better evening vibe. We were fortunate enough to sit there one of the nights and we enjoyed that evening better. The outdoor seating looks uncomfortable so we opted not to sit there. Depending on where you sit, the atmosphere is very different. Overall the restaurant atmosphere doesn’t compare to Miami’s and could use a refresh.
Enjoyed this restaurant however, we ordered the Wagyu Fried Rice which was $76 and it had only 4 tiny pieces of meat in it. Very disappointing. The rock shrimp was delicious. We also ordered a filet mignon and it was cooked just as ordered and very good. You order several items and share them all and those three items were more than enough. It is expensive however most every restaurant at the BAHAMAR resort is.
It was a great evening, the food was excellent and the service was the best. I wish I remembered the waitresses name because she was wonderful and she deserves a special commendation. It was my birthday celebration and she made it that much better.
I would definitely return and really loved the food.
great restaurant. awesome location in hotel and right by amazing pond with fire coming out of it.
The food was incredible and the service fantastic. If you're going to be in Nassau, The Bahamas, definitely be sure to get a reservation at Katsuya!
Ridiculously over-priced like all restaurants at Grand Hyatt. However the food and service were both very good.
We had a very bad experience , not at all due to the food, which was delicious as always, but to the poor staff, very unfriendly, absent, bringing all our food in 5 minutes on the table, not allowing us to spend the time you deserve to truly enjoy it, and forgetting our wine bottle, bringing it almost at the end of the service. Overall a very disappointing experience in such a high end restaurant.
And last but not least, after getting home, receiving a phone call asking us to come back immediately to pay our bill, while we had left our credit card, signed the receipt, and left in good faith. What happened is the waitress was so bad she didn't take our credit card because I guess she thought (without even asking us), we were staying at the hotel, and said we had signed the hotel room copy without leaving our room number. Of course because we were not staying at the hotel and that s why we left our card in the check to pay like anyone in a restaurant.. Long story short we had to drive all the way back to the hotel to pay. not a very nice experience when you're on holiday....
Amazing some of the best Asian i have had. We went twice when we were there because it was so good i would highly recommend coming here!!
Food was eh. Very expensive and lack of flexibility with the menu. Can’t say I’d recommend.
Some of the best sushi I’ve had in a long time. Our waitress suggested the tiger roll after hearing what we were hungry for and we’re so grateful she did. The tiger roll was to die for. Great experience
Great food great and great service. The waiters were exceptional
Nobu at Atlantis separates itself from the casino as an experience. Katsuya is just a sushi place in a casino not a destination restaurant.
Delicious food with a broad selection and wonderful service with professional collaborative staff. This dinner was our first night at the resort so the bill came with a little sticker shock, but Katsuya is a definite must-have for any Baha Mar guest or special occasion.
I was extremely disappointed with my experience at Katsaya considering we loved the one in Miami. The serve was horrible the waiter couldn’t care less. The brought out all our food at once which made our dinning experience so rushed. The waiter never once checked in on us to see how the food was or if we needed anything. The food seemed like it was mass produced and was just ok. Def not worth the $180 price tag for dinner. The worst part was the gratuities were included so we were forced to give the waiter a tip he did not deserve. Also when i booked through open table i indicated it was a special occasion not once at check in or at the table did they address that.
It was amazing
Nothing great. Waited ages for a drink, service was odd and mediocre, and the sushi was average.
Food was very good. There was only one waiter around who took care of half of the restaurants so services were a bit slow
Great meal, especially the wagyu fried rice
Enjoyed eating outside
Fantastic food. Portions on the small side. Crispy rice with spicy tuna was divine as well as the short ribs. Drinks also not too be missed. Went with small kids and we all ate great.
Food is ok, zero service. The other baha mar restaurants are much better.
One of the best dinners I’ve ever had. You must ask to sit outside and try and get a table with the view of the pool. We loved the king crab, cucumber and seaweed salad and the sushi was delicious!
The food was amazing! We ordered spicy tuna on rice cake, cod with miso sauce and the flaming mandarin martini. Loved the servers who were attentive and very pleasant and helpful. We thoroughly enjoyed the whole experience.
Food was good, menu was interesting, service was slow and inattentive. We were seated in area right by sushi bar and it felt very casual, especially for the price points. Apparently, we found out later that there was lots of seating and different settings in another area.
Understanding that it is a resort restaurant, the food was good, the value was just not what we expected, relative to other resort options. Staff was great about allergies. Sat outside, which was great
We ate their 2 nights because it was so good. Crispy rice tuna was the best. All of the sushi is amazing.