Had a great time although our waygu steak took over 45 mins to come out ..... we were just sitting there with empty drinks :( kinda sucks but otherwise food was great
We would´ve appreciated if the restaurant would´ve told us before that they were running out of food. We couldn´t order several things and we couldn´t have dessert for our special occasion. The server tried to compensate so that was good but I felt that what I paid wasn´t worth it.
We dined at Kasa Moto for a joint Father’s Day and Birthday celebration because we have heard a lot of good things about the restaurant. We made our reservation and were excited to check it out. When we arrived to the restaurant on Sunday, we had difficulty looking for the main entrance because the main restaurant is closed. We did not expect that we would be dining on the roof top, which was open air and it was a sweltering hot day to be dining outside. Had we known that we would be dining outside, then we either would have made other plans or have been ready to be dining under the heat of the sun. The dishes were very delicious and would have been quite enjoyable if we were able to focus on the food, and not having to constantly hydrate ourselves. Will only come back if we can dine inside, and not on the roof top. Should have a choice or at least be warned about outside dining.
We were on the patio, which is a very nice and quiet place.
The service is good, definitely above average.
The food is very good: we particularly enjoyed the wagyu beef and fried rice, they are exceptional!
The charred veggies and desserts are good but pretty common though. And the chopsticks could be real ones in such a place (not wooden sticks that you need to break!), also because the wood taste undermines such good food!
Overall it’s a bit pricey but we’d still recommend this place to try the specialties, and we’ll certainly come again with friends.
I made a reservation last Saturday night for 9:30pm and as soon as we got there, we had to wait for an hour to get our table which was very inconvenience. The staff wasn’t very helpful either and was keep tell us to go by the bar and we’ll come and pick you up which didn’t happen. The place is nice good atomospher.
Great experience! Exceptional food and awesome ambiance. Will definitely be back.
Private note sent to restaurant.
Meeting my longtime friend from the UK here was a perfect way to show her Yorkville. Our server was super friendly and fun and the dj spinning tunes was awesome. Such a fun evening.
We didn't even bother to stay. We had a reservation for 6 pm. I was made to confirm it 3 times (2 x email, 1 by text). Upon arrival, I was second in line to be welcomed by the hostesses. A man came in after me and the hostesses ignored me to serve him. When one of them decided to attend to me, she told me I didn't have a reservation. I told her I confirmed it 3 times. She didn't believe me, so I showed her my phone. After rolling some eyes, she found a table, let me know when my party of 3 needed to be finished with the table, and led me to a table at the isolated, musty back of the restaurant. We left the restaurant and dined on the patio of Sassafraz instead.
I love the food and drinks. Always consistent. The atmosphere is lovely. I Love coming here with friends. The best patio ib Yorkville!
The waiter was very good at his job and so friendly. The hostesses were rude. The tomato, cucumber and avocado salad was slimy and flavorless except for the wasabi. Was looking forward to flavorful tomatoes and crunchy cukes. The tofu coating was horrible. Edemame was standard.
Service was very spotty. No refills on water all night unless requested (repeatedly) Still water into sparkling glasses.... Had to fight to get attention for another bottle of wine.
Food was still good but the service was not up to your usual standard.
Loved the personal attention we got for our special occasion.
The server was very helpful in recommending food and drinks. Our request to be seated in a quieter area on the patio was accommodated.
Our service was poor, food was poorly explained to us and the service was painfully slow. We all left hungry after spending over $800 on food and drinks. I would not consider returning.
We arrived 30 minutes early to our reservation and they were still able to accommodate us. We ordered, ate and left within an hour. The food came fast but it was all very well prepared and super delicious. We look forward to visiting again. Everything was just right.
It was very noisy. Better for smaller groups so you can hear eachother talk.
Food was good, drinks took forever to come. I requested Patio and feel like they didnt even attempt to give it to me.
Had a reservation and still waited 25 minutes for a table. Once seated didn’t have a server approach us for another 25 minutes. Even when we were approached service was weak. Brought some friends who hadn’t been before and they were quite disappointed.
Food was mostly pleasant if uninspired. Enormous portions. The cauliflower was excellent. Disorganized service, but not atrocious; the servers meant well.
Excellent food and service. A pleasure each time.
I went for dinner on a Saturday night with a friend. We had an 8:30 p.m. reservation, but when we arrived at the reception desk and told them, they said that they did not have a reservation under that name. They also told us that there was a private party on the upper back patio which was closed off to the public, which was untrue. Even though we desired a patio seat and were told that they couldn't guarantee that, we still hoped that we could get one. We ended up being seated by the window that over looks the yorkville alleyway, which we didn't mind but seeing as we were not on a date, a more open table would have been preferred. We ended up being served by 2 different waiters, who were very polite but seemed overwhelmed by the busy-ness of the night. We sent one (vegan) dish back as we didn't like the taste. I had the spicy tuna rolls which were very good. At the end of our meal, a nice wait staff (male) came over to us and asked if he could take us over to the stairs that lead up to the back patio which we appreciated. We spent the remainder of the evening on the back patio and were able to find a table for 2 with one chair. Despite the hiccups at the front reception, it was a pleasant evening as it was a nice night out (weather wise) and pretty lively on the patio.
Our group had a great time - we ordered quite a few small plates and shared everything. I don't think we were disappointed in any of them! It would have been nice to eat in the restaurant instead of being forced onto the patio (it was patio seating-only when we were there), but the patio itself is very comfortable. Would go back!
I made a reso for my husbands bday for 8pm and I waited to be seated for over an hour and then was told it would be another 45 min. I am 8 months pregnant so we weren’t able to wait that long to eat and were forced to go else where for dinner which was extremely difficult to find a place with availability . The staff was extremely rude and didn’t seem to care that multiple parties were waiting for their reso, some for over 2 hours. The entire first floor was empty and the manager refused to open it to accommodate all the waiting guest. They also didn’t make it clear that it would only be outdoor seating and it wasn’t exactly warm out.
Walked out due to an absolute disorganized mess in the front of the restaurant. People with reservations were standing around for 20 minutes without updates or communication. The hostess' looked completely hopeless, obviously dealing with a problem that they were unable to rectify. Their manager was nowhere in sight. Would not recommend.
Long wait for food, quality of food was average overall, we were seated with children in the middle of the bar area. Disappointing overall. Standards seem to have dropped since last few visits.
spent 2 hrs waiting for sushi and sashimi， wont be there anymore
Long weekend service was a little less than great for the price of the meal
We sat on the patio it started out nice but got a little cold. But they only had 2 working heaters
Perfect place for an afternoon luncheon with your bestie.
It was my first time here and I have to say this is an incredible restaurant! The food, the service...everything was incredible! Thank you so, so much!!
Worst experience ever.
Kitchen was very slow
Servers spent more time telling us that our food was coming .
40 mins before we even got edamame!!!
Food was cold
Manager apologized but only took off drinks .
We left before the mains all arrived as we waited 30 mins from the first course
It was just perfect: delicious food, great service, nice ambiance and good music!
The food was very tasty and originally crafted. The service was outstanding and very friendly. We were charged for every thing including the in-house bottle of sparkling water.
It was Mother’s Day lunch and other than the casual happy Mother’s Day wish, there was no recognition of this special day on the bill at least one juice or glass of wine...
Great food, great table on the patio!
Atmosphere is perfect and blankets for the colder nights are essential!
The food was delicious, and we loved the rooftop patio - one of the nicest in the city.
I was really surprised at the service and food was not up to standards, as I was there a few months back and thought the restaurant was amazing! I would not recommend or go back
I like the roof terrasse but my challenge is to reserve a table even though I come often in the summer as I live right across the street
so for my last experience I arrived 45 minutes ahead my reservation to select a table which of course was declined... i had a table under a speaker so could not converse... and during dinner I noticed 2 tables I has seen that had not been given away although I was told they were RESERVED!!! FYI this place always explain to you the don't take RESERVATION... go figure! that is the biggest disappointment of that place, otherwise food, service and ambiance all great
I am still trying after 2 years to figure out how to get a table reserved on the roof .. and spending good money is not enough obviously otherwise I would not have this issue