Our group had a great time - we ordered quite a few small plates and shared everything. I don't think we were disappointed in any of them! It would have been nice to eat in the restaurant instead of being forced onto the patio (it was patio seating-only when we were there), but the patio itself is very comfortable. Would go back!
I made a reso for my husbands bday for 8pm and I waited to be seated for over an hour and then was told it would be another 45 min. I am 8 months pregnant so we weren’t able to wait that long to eat and were forced to go else where for dinner which was extremely difficult to find a place with availability . The staff was extremely rude and didn’t seem to care that multiple parties were waiting for their reso, some for over 2 hours. The entire first floor was empty and the manager refused to open it to accommodate all the waiting guest. They also didn’t make it clear that it would only be outdoor seating and it wasn’t exactly warm out.
Walked out due to an absolute disorganized mess in the front of the restaurant. People with reservations were standing around for 20 minutes without updates or communication. The hostess' looked completely hopeless, obviously dealing with a problem that they were unable to rectify. Their manager was nowhere in sight. Would not recommend.
Long wait for food, quality of food was average overall, we were seated with children in the middle of the bar area. Disappointing overall. Standards seem to have dropped since last few visits.
spent 2 hrs waiting for sushi and sashimi， wont be there anymore
Long weekend service was a little less than great for the price of the meal
We sat on the patio it started out nice but got a little cold. But they only had 2 working heaters
Perfect place for an afternoon luncheon with your bestie.
It was my first time here and I have to say this is an incredible restaurant! The food, the service...everything was incredible! Thank you so, so much!!
Worst experience ever.
Kitchen was very slow
Servers spent more time telling us that our food was coming .
40 mins before we even got edamame!!!
Food was cold
Manager apologized but only took off drinks .
We left before the mains all arrived as we waited 30 mins from the first course
It was just perfect: delicious food, great service, nice ambiance and good music!
The food was very tasty and originally crafted. The service was outstanding and very friendly. We were charged for every thing including the in-house bottle of sparkling water.
It was Mother’s Day lunch and other than the casual happy Mother’s Day wish, there was no recognition of this special day on the bill at least one juice or glass of wine...
Great food, great table on the patio!
Atmosphere is perfect and blankets for the colder nights are essential!
The food was delicious, and we loved the rooftop patio - one of the nicest in the city.
I was really surprised at the service and food was not up to standards, as I was there a few months back and thought the restaurant was amazing! I would not recommend or go back
I like the roof terrasse but my challenge is to reserve a table even though I come often in the summer as I live right across the street
so for my last experience I arrived 45 minutes ahead my reservation to select a table which of course was declined... i had a table under a speaker so could not converse... and during dinner I noticed 2 tables I has seen that had not been given away although I was told they were RESERVED!!! FYI this place always explain to you the don't take RESERVATION... go figure! that is the biggest disappointment of that place, otherwise food, service and ambiance all great
I am still trying after 2 years to figure out how to get a table reserved on the roof .. and spending good money is not enough obviously otherwise I would not have this issue
Great food and ambiance
We asked for food and the staff brought an amazing selection. What a great evening.
Food was overpriced. Miso black cod was dry. Plate of Shishito peppers was $18 and was a small appetizer plate. The Kasa Moto Maki roll was fishy tasting. Very disappointing.
So unfortnate. Their menu looked fantastic until the food was served. It was all terrible quality. It’s too bad as we have been looking for that kind of menu based on the most amazing food at Makoto in miami. But the food is barely edible. Paired with the prices which are exorbitant it’s a no return place except for a drink in their patio which is beautiful. No food worth eating.
The food was good. Patio is lovely - although I had made a reservation and we were dining early, they seated my friend and I very close to the speaker despite having other tables available.
The waiter was mediocre - Our food came before our wine, which we had to remind someone about, and come time for dessert, we ordered two coffees which never came. We had to inquire about it before the waiter told us that their coffee machines were broken.
Depending on where you place value as a consumer, this is not the place to go if you’re looking for outstanding customer service, but the food is consistent and it is a nice place to people watch and meet up with a group of friends.
too slow for food. Do not go there
Our food was superb and our server was extremely helpful.
Had to wait 20 minutes after a scheduled reso. Food was plain and unoriginal, server didn’t come around as often as we’d like -especially since our bill was 400+ dollars. Music was so loud, and was garbage. Trashy crowd, wouldn’t come again.
food was great, but we had to wait almost an hour for our table.... and we had a reso
Awesome food and awesome service. Thanks
The rice was so good. And We like the beef very much！！！
food and service are excellent, but I was require for a place because that conversation is super important for me and they just provide a table around the voice
Great food and great hostess who was able to sit us earlier than our reservation time. However, the time it took for our server to take our order and bring us the card machine was on the much longer side, which was confusing as the restaurant was relatively quiet with many servers and waiters ready to help. Still, the overall experience was great.
The food was amazing, especially the kasa moto maki and scallop ceviche. I would definitely come back to try out the other dishes!
The food here is amazing - we just kept ordering and getting recommendations and it was all so delicious. The cocktails are great too, nothing to complain about and the service was great and fast!
When we arrived for our 7:30pm reservation the restaurant wasn’t too crowded but still energetic. Our waiter while friendly, stopped paying attention to us shortly after we placed our order and more attention to some of the larger groups next to us. We ordered 5 dishes in total. It took us 3 hours to receive 4 of the 5 dishes, the last one never came. The manager did comp us our 2 glasses of cava and took out the 5th dish we never got (nothing out of normal expectations in our situation). The dishes we did get were very good. The vibe of the restaurant was more clubbish than we would have liked, particularly given how expensive it is and the poor service. The value for money wasn’t there. We will not return.
My boyfriend and I wanted to have a date night at one of the hottest restaurants in Yorkville. Kasa Moto has a good reputation but we were definitely disappointed. Some of the food lacked flavor and some of the food was delicious. I found a lack of consistency in it, which was disappointing. The restaurant itself was beautiful and the service was great, but for a $200 meal, this would not be my first choice at all.
Great food, as always, but service felt rushed. Our reservation was at 5:00. At 5:20, the server told us that there was a reservation for the particular table we were sitting at, at 6:00. And we would have to move tables. We had already ordered our drinks, so we had to move to another table, which was a bit odd, why sit us there in the first place?
And the whole evening felt rushed, the server kept asking us if we wanted to order and order more. We left at 7:00 and ordered drinks and more then enough food and dessert. Not sure what the rush was, it was only a Tuesday evening, not a super busy night.
Good food - pretty expensive! Wine by glass was $21. 4 Oz Wagyu beef $98. Watch what you order. Can easily be over $100 a person. Food really delicious though!
Horrible service. Second time in a row. Not worth the price, won’t be back.
Made reservations for Valentines Day with my girlfriend. The service is exceptional and the concierge arranged to have a dozen roses at our table when we arrived. As promised the roses were there and my girlfriend was pleasantly surprised. We had a few courses Izakaya style. The oysters, caviar, maki sushi, tuna ceviche, beef tenderloin, and deserts were exquisite. Our server was also very friendly and very accommodating for my girlfriends allergies. He made sure that each dish and drink was safe for her. We had a great table nestled by the Old Yorkville walkway and had a romantic night out. Will come here again and recommend this place to family and friends.
I ate there before and LOVED it! This time was for Valentine's Day. The food was so so, they rushed us through the meal, and we felt it was over-priced for the quality of the food.
I would have been happy to pay that price if it was the same as I had there before, but this was very mediocre.