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  1. Distance: 0.15mi
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  3. Distance: 0.16mi
  4. Distance: 0.22mi
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Nearby points of interest

  1. Distance: 0.15mi
  2. Distance: 0.16mi
  3. Distance: 0.16mi
  4. Distance: 0.22mi
  1. Distance: 0.15mi
  2. Distance: 0.16mi
  3. Distance: 0.16mi
  4. Distance: 0.22mi

About Permanently Closed - Kai Sushi - The Ritz-Carlton, Kapalua

This restaurant is permanently closed. Located across The Alaloa Lounge, lobby level, Chef Tadashi Yoshino prepares the island’s freshest sushi and sashimi and traditional Japanese cuisine in a restaurant space with a design inspired by the native Hawaiians’ arrival across the sea. The menu is complemented by an extensive selection of warm and cold sakes and Japanese beers.


One Ritz-Carlton Drive
Lahaina, HI 96761
View Larger Map

Dining Style:
Casual Dining

Cuisines:
Sushi, Japanese

Hours of Operation:
Dinner: Thursday-Monday: 5:00pm - 9:00pm
Closed: Tuesday and Wednesday

Cross Street:
Office Road

Dress Code:
Casual Dress

Price Range:
$30 and under

Payment Options
AMEX, Diners Club, Discover, JCB, MasterCard, Visa

Phone Number:
(808) 665-7089

Website:
http://www.ritzcarlton.com/en/Properties/KapaluaMaui/Dining/KaiSushiBar/Default.htm

Parking Details:
We offer Valet or Hotel self parking.

Executive Chef:
Tadashi Yoshino

Additional:
Bar Dining, Bar/Lounge, Beer, Counter Seating, Dancing, Entertainment, Full Bar, Non-Smoking, Outdoor dining, View, Wine

Kai Sushi - The Ritz-Carlton, Kapalua - Permanently Closed Ratings and Reviews

5
4
3
2
1

4.0

Overall Rating

based on recent ratings
food

3.1

service

3.0

ambience

3.0

value

2.1

Noise

Moderate

0% would recommend it to a friend

Scenic View (1)
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259 reviews
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vip
 (Los Angeles)·Dined on August 12, 2017

Terrible experience

Was this review useful to you?Yes·No·
food3
ambience3
service1
value2

 
·Dined on August 5, 2017

Service was awful. Food was mediocre and very overpriced. The hotel told us that the next day was the last day for the restaurant. That is very understandable in light of the experience that we had.

Was this review useful to you?Yes·No·
food2
ambience1
service1
value1

vip
 (Montreal)·Dined on August 4, 2017

Great sushi view and service !

Was this review useful to you?Yes·No·
food4
ambience4
service4

 
 (San Diego)·Dined on July 31, 2017

Nothing special just a regular good sushi place and nice view

Was this review useful to you?Yes·No·
food3
ambience4
service4
value3

vip
 (New York Area)·Dined on July 25, 2017

Excellent Sushi but service and ambience is severely lacking. The Ritz Carlton brand name normally delivers high quality along with high prices, unfortunately that is not the case at Kai Sushi.

Was this review useful to you?Yes·No·
food4
ambience3
service3
value3

vip
 (Hawaii)·Dined on July 16, 2017

This place never disappoints! Best and freshest sushi on Maui. It is rumored to be closing soon. That is a bad idea! Get it while you can.

Tags: Healthy, Spicy, Authentic, Bar Seating, Fit for Foodies, Scenic View, Romantic, Good Vegetarian Options, Local Ingredients
Was this review useful to you?Yes·No·
food5
ambience5
service5
value4

 
 (Las Vegas)·Dined on July 10, 2017

It was a good meal but not outstanding, the trip from Kaanapali is an expensive cab ride round trip. Also, told them it was my wife's birthday but they didn't do anything for her. I would go back for happy hour and if I was staying at the Ritz or had a car but not if I had to take a cab because the extra $60 round trip isn't worth it. Fight On!

Tags: Scenic View, Happy Hour
Was this review useful to you?Yes·No·
food4
ambience5
service4
value4

 
 (Los Angeles)·Dined on July 9, 2017

Go to Sansei!
Kai offers very fresh sushi & sushimi; if you are looking for an experience that offers more options & a more exciting experience Sansei is the place!

Tags: Casual
Was this review useful to you?Yes·No·
food3
ambience3
service4
value3

vip
 (Houston)·Dined on July 6, 2017

Overpriced and not very good. Typical "upscale" hotel restaurant that doesn't deliver on the promise. Avoid and go to Sensei

Was this review useful to you?Yes·No·
food2
ambience2
service2
value1

vip
 (San Francisco)·Dined on June 24, 2017

You can find better sushi elsewhere for the price

Was this review useful to you?Yes·No·
food1
ambience2
service5

 
 (San Francisco)·Dined on June 24, 2017

We love our server (Lani?). She made sure giving us spaces while checking in occasionally to suit our needs

Tags: Vibrant Bar Scene, Comfort Food, Good for Groups, Romantic, Special Occasion, Great for Outdoor Dining, Good for Anniversaries, Good for a Date, Live Music
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

vip
 (Columbus)·Dined on June 19, 2017

Not what I expected. Run of the mill sashimi. Still good, but hoped for more.

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food3
ambience4
service4

vip
 (Naples)·Dined on June 18, 2017

Our favorite sushi for quality , ambiance and value !!

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food5
ambience5
service5
value5

 
 (Denver)·Dined on June 14, 2017

We had a very special time at Kia. The staff made our 20th Anniversary meal really special by providing excellent service and a special off menu dessert. The sushi was fresh, tasty and presented well. We would go again.

Tags: Special Occasion, Fit for Foodies, Worth the Drive, Good for a Date, Kid-friendly, Romantic, Quiet Conversation, Good for Anniversaries, Scenic View
Was this review useful to you?Yes·No·
food5
ambience5
service5
value4

vip
 (Chicago)·Dined on June 12, 2017

Service was perfect! Sushi is awesome! We come back every year for our anniversary and they never fail to impress!

Was this review useful to you?Yes·No·
food4
ambience4
service5
value3

vip
 (Hawaii)·Dined on June 2, 2017

This is one of our favorite places we go in there a lot it is always perfect the chefs are very professional and consistent can't say enough about the place

Tags: Romantic
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
 (San Joaquin)·Dined on June 1, 2017

Sushi was delicious, shrimp tempura was amazing. Torched salmon roll was the best salmon roll I've ever had. So fresh, I thought the valrhona chocolate taste box was a little over rated though unfortunately.
Overall great experience on my honeymoon. We will be back.

Was this review useful to you?Yes·No·
food5
ambience5
service4

vip
 (Los Angeles)·Dined on April 24, 2017

The spring rolls were really terrible and should be off the menu. Rest of menu not inspired

Tags: Scenic View, Great for Outdoor Dining
Was this review useful to you?Yes·No·
food1
ambience4
service4
value2

 
 (San Diego)·Dined on April 22, 2017

Food was horrible! Portions were cut by an amateur chef using a serrated knife. Would not recommend going there. Way over priced for the lack of quality fish.

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food1
ambience5
service1
value1

 
 (San Francisco)·Dined on April 22, 2017

The nigirisushi rice was a little hard and the plate was dirty !

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food2
ambience4
service4
value1

 
 (Hawaii)·Dined on April 15, 2017

The sushi chef was not friendly he did not ask us what we wanted and the servers paid no attention to him

Was this review useful to you?Yes·No·
food1
ambience1
service1
value1

vip
 (Atlanta)·Dined on April 13, 2017

Fish is always above expectation here. Best sashimi on the planet. Had not tried dessert before but the "chocolate box" was subpar. The mango custard was delightful (made up for the "fruitcake flavor" chocolate). Cocktails were original and worthwhile (cucumber vodka YES).

Tags: Neighborhood Gem
Was this review useful to you?Yes·No·
food4
ambience5
service5
value4

 
 (Denver)·Dined on April 9, 2017

Great happy hour menu but the quality of the food and the view made it excellent.

Tags: Good for Anniversaries, Good for a Date, Scenic View, Authentic, Cozy, Special Occasion
Was this review useful to you?Yes·No·
food5
ambience4
service5
value4

 
 (New York Area)·Dined on April 7, 2017

The bar and restaurant is right next to the staging area of the hotel where people wait with their luggage to leave. One of the sushi dishes was wonderful. The tuna, however, was mushy and left me wondering about its freshness. As expensive as it was, I have had much better sushi stateside. Overall, a disappointment.

Was this review useful to you?Yes·No·
food3
ambience3
service4
value4

 
 (Denver)·Dined on April 3, 2017

We came for happy hour and enjoyed the peppers and lumpia to start. We had several happy hour rolls (Kai and rainbow) as well as the sashimi combo platter which was generous in portion and so fresh! Our custom drinks were so refreshing. We were surprised with a lovely mango pudding. Spectacular!!!!! Mahalo to Lania and our chef.

Tags: Good for a Date, Scenic View, Happy Hour, Fit for Foodies, Worth the Drive, Neighborhood Gem, Good for Anniversaries, Healthy, Handcrafted Cocktails, Gluten Free Options, Quiet Conversation
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

vip
 (New England)·Dined on March 27, 2017

We were staying nearby and wanted to check out the Ritz. First, we had great cocktails in the loung, watched the sunset ceremony, then moved to the sushi bar. This was a very quite night as a large inhouse group were all at a plated dinner, leaving us to enjoy the quiet and great service. I agree with other comments, the quality of product is what shines through. Certainly not inexpensive, but we had a lovely evening and will come back when in the area.

Was this review useful to you?Yes·No·
food5
ambience3
service4
value3

vip
 (San Francisco)·Dined on March 26, 2017

Beautiful and simple elegance. Get away from the crowds and enjoy the true feeling of Aloha. The food is well presented with fresh fish and great service.

Was this review useful to you?Yes·No·
food5
ambience5
service5
value3

vip
 (Palm Springs)·Dined on March 23, 2017

Like others we felt the sushi was only average and for the price and being a Ritz location we expected a lot more. Our home town sushi restaurant was much better. Service was good though.

Was this review useful to you?Yes·No·
food3
ambience3
service4
value2

 
 (Seattle)·Dined on March 23, 2017

The food was fine but the waiter was a bit pushy and loud--Sansei, which was nearly, was much better.

Was this review useful to you?Yes·No·
food4
ambience3
service3
value3

 
 (Cleveland)·Dined on March 23, 2017

The sushi was excellent and the happy hour pricing made the meal a good value for eating in such a beautiful location. The Ritz is beautiful. Also, valetboafking was complimentary.

Tags: Special Occasion, Good for Birthdays, Happy Hour, Scenic View, Healthy
Was this review useful to you?Yes·No·
food4
ambience5
service5
value5

 
 (Sacramento)·Dined on March 11, 2017

The venue is comfortable with an awesome view of the Ritz grounds and Ocean.
We were seated at a table for two between two other larger group tables but it felt like we were in our own little space.
Food was awesome . We had ahi poke appetizer , a chefs special of yellow fin with jalapeños and also a plate with 3 different sushi. All great.

Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
 (Houston)·Dined on February 26, 2017

Small portions and very basic menu, especially given the price. Many other places for sushi with more creative and extensive options.

Was this review useful to you?Yes·No·
food3
ambience3
service4
value1

vip
 (Vancouver)·Dined on February 24, 2017

We ate here on two occasions on our last trip to Maui. Excellent fresh fish that never faltered in its quality. That, right away, makes or breaks a Japanese restaurant.
The service was very nice, not overly expert, but very pleasant.
Tempura of asparagus, maui onion and shrimp was amongst the best you could get anywhere. Yum!!!

Tags: Fit for Foodies
Was this review useful to you?Yes·No·
food4
ambience4
service4
value3

 
 (New York Area)·Dined on February 23, 2017

It was great location and in the beautiful hotel. The service didn't match with our expectation and dishes were mediocre... Disappointed.

Was this review useful to you?Yes·No·
food4
ambience3
service3
value3

 
 (London)·Dined on February 23, 2017

Kai sushi is one of our favorite restaurants on Maui. Clean, crisp, beautifully prepared sushi menu. Lovely service!

Tags: Handcrafted Cocktails, Local Ingredients, People Watching, Creative Cuisine, Fit for Foodies, Romantic, Notable Wine List, Special Occasion, Good for Anniversaries, Good for a Date
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

vip
 (Vancouver)·Dined on February 18, 2017

We found the nigiri and sushi rolls to be well executed and high quality. The tempura was also light and delicious. The service staff was friendly and efficient. We had been to Sansei previously because of rave reviews. The quality and execution here is much higher.

Tags: Good for Groups, Creative Cuisine, Scenic View, Handcrafted Cocktails, Good for a Date, Fit for Foodies, Healthy
Was this review useful to you?Yes·No·
food4
ambience4
service4
value3

vip
 (Miami)·Dined on February 16, 2017

Excellent quality of sushi/sashimi and great cocktails and drinks

Was this review useful to you?Yes·No·
food5
ambience4
service5
value5

 
 (Hawaii)·Dined on February 14, 2017

We had sushi at the sushi bar. The service was outstanding. The freshness of the fish, the presentation and the service was all outstanding.

Tags: Fit for Foodies, Good for a Date
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

vip
 (Hawaii)·Dined on February 14, 2017

The best sushi On Maui. One of the best anywhere. We have been eating sushi for around 20 years, and have dined at dozens of Japanese restaurants in the US, and several in Japan. Kai sushi is hands down in a class by itself. To start with, they get the best quality fish. That is a prerequisite for sushi, and is not the case for the vast majority of restaurants. Like everything in life, there are different grades of fish, and Kai must be demanding the Freshest and highest quality. The chefs are outstanding. Frankly, we've never seen better. It goes beyond skill and technique, which they are masters of. It comes down to pride and perfection in creating dining delights. The staff is super friendly, knowledgeable about Japanese food, drinks, etc, and the service is fantastic. The restaurant is well done with comfortable seating and amazing views. We could not more strongly recommend this outstanding dining experience.

Tags: Kid-friendly, Scenic View, Good for Anniversaries, Special Occasion, Cozy
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

vip
 (New Mexico)·Dined on February 12, 2017

Outstanding sushi. Best I've had. I highly recommend it.

Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

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