Service was awful. Food was mediocre and very overpriced. The hotel told us that the next day was the last day for the restaurant. That is very understandable in light of the experience that we had.
Great sushi view and service !
Nothing special just a regular good sushi place and nice view
Excellent Sushi but service and ambience is severely lacking. The Ritz Carlton brand name normally delivers high quality along with high prices, unfortunately that is not the case at Kai Sushi.
This place never disappoints! Best and freshest sushi on Maui. It is rumored to be closing soon. That is a bad idea! Get it while you can.
It was a good meal but not outstanding, the trip from Kaanapali is an expensive cab ride round trip. Also, told them it was my wife's birthday but they didn't do anything for her. I would go back for happy hour and if I was staying at the Ritz or had a car but not if I had to take a cab because the extra $60 round trip isn't worth it. Fight On!
Go to Sansei!
Kai offers very fresh sushi & sushimi; if you are looking for an experience that offers more options & a more exciting experience Sansei is the place!
Overpriced and not very good. Typical "upscale" hotel restaurant that doesn't deliver on the promise. Avoid and go to Sensei
You can find better sushi elsewhere for the price
We love our server (Lani?). She made sure giving us spaces while checking in occasionally to suit our needs
Not what I expected. Run of the mill sashimi. Still good, but hoped for more.
Our favorite sushi for quality , ambiance and value !!
We had a very special time at Kia. The staff made our 20th Anniversary meal really special by providing excellent service and a special off menu dessert. The sushi was fresh, tasty and presented well. We would go again.
Service was perfect! Sushi is awesome! We come back every year for our anniversary and they never fail to impress!