JW's Steakhouse - Griffin Gate Marriott Resort

3.6
139 reviews
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$31 to $50
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Steakhouse
JW’s Steakhouse at the Griffin Gate Marriott Resort and Spa in Lexington KY serves a wide variety of USDA Prime steaks, fresh seafood, signature side dishes and homemade desserts. All this while you enjoy our warm, inviting atmosphere of genuine southern hospitality. So whether you are planning something special or just looking for an excuse to have an exceptional steak, JW’s is the perfect place to spend an evening. Dinner is served nightly from 5 to 10pm, reservations are recommended.
What 139 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.6based on recent ratings
3.7
food
4.0
service
3.7
ambience
3.4
value
Noise · Quiet
50% of people would recommend it to a friend
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LL
Charleston
1 review
Dined on March 28, 2019
Overall 5food 5service 5ambience 5

Delicious food. Darlene was terrific!

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DK
1 review
Dined on February 23, 2019
Overall 2food 2service 4ambience 1

Way overpriced for the value of the food. Bottle wine was $38. Same bottle at liquor store was $18.. salmon was overcooked.

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OT
Chicago
1 review
Dined on February 14, 2019
Overall 4food 4service 3ambience 4

Nice place - food okay

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SM
1 review
Dined on February 14, 2019
Overall 1food 1service 2ambience 2

Very dried out pork chop. Over cooked salmon. Not worth the value.

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OT
Louisville
4 reviews
Dined on February 14, 2019
Overall 3food 3service 2ambience 2

Food was good but very overpriced for what we got. My valentines day special pork chop was very good and a decent value. The issue was with what my fiancée got, she got pasta bar that cost $18 for a VERY mediocre pasta, chicken, veggies and cold hard bread. My wine was very good but very overpriced, paid $11 for the glass when the retail bottle is less than $8.

Service was slow for a $60 meal, but the waitress was very nice and knew what she was doing. May have been under staffed.

My main issue was the ambiance of the restaurant, we had no idea there was a conference going on that had many people there eating that did not care what they looked like or what they sounded like. Took away from the romantic atmosphere we wanted for a Valentine’s Day dinner.

Overall the food was good, it’s just the little things I wish they would have done better.

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BM
Western NC
10 reviews
Dined on December 31, 2018
Overall 2food 4service 3ambience 1

New Year’s Eve and place was empty and the staff seemed unhappy to be there and couldn’t have been a worse place to have spent New Years Eve for dinner...doubt I’d return

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BL
1 review
Dined on December 22, 2018
Overall 3food 3service 2ambience 1

We spent the night At the Griffin Gate for my birthday. We decided to not go out for dinner to a fancy restaurant b/c there was a steakhouse restaurant in the hotel. We made a reservation, as we assumed they would be busy. We went down for our 7pm reservation, and there were 2 tables at the bar with people and only one on the main dining area. I would not consider this a steak house, I would consider it a hotel breakfast lounge area. The waitress was even getting the tables rest for breakfast in the AM. The burgers were delishes.

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OT
Chicago
5 reviews
Dined on November 3, 2018
Overall 4food 4service 5ambience 4

Friendly folks. Great waitress. Really good food

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SB
New York Area
31 reviews
Dined on October 6, 2018
Overall 3food 3service 3ambience 3

Service was very slow. May have been under staffed.

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DB
1 review
Dined on September 17, 2018
Overall 4food 3service 1ambience 4

The service could have been better. Our server disappeared several times. The food on the buffet was delicious. We were there at 11:30 am - until 1 pm, there weren't many people there at that time, therefore it was a nice quiet environment. I think if the server had processed our bill once we were ready, that would have been nice. Also, if she had taken the plates off the table from the buffet would have been nice too.

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OT
Louisville
12 reviews
Dined on September 15, 2018
Overall 5food 5service 5ambience 5

Steak was good but over priced. If they want the locals consider this.

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CH
Louisville
1 review
Dined on September 14, 2018
Overall 1food 1service 3ambience 3

Seemingly nothing was seasoned at all and made for a very bland meal. Way too expensive of a meal for such poor food preparation.

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JP
Louisville
50 reviews
Dined on September 8, 2018
Overall 3food 2service 4ambience 3

Eat there often and food normally is quite good! Food temperature was lukewarm at best, Hot chicken was extremely greasy
Darlene was awesome as always!

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J
Cincinnati
5 reviews
Dined on July 28, 2018
Overall 4food 3service 5ambience 5

The steak was terrific but the baked potato was cold. I didn’t tell the wait staff because she was busy and I didn’t want to bother her.

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OT
Louisville
3 reviews
Dined on July 15, 2018
Overall 2food 2service 3ambience 2

Food quality and portions not worth the price!

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LC
Louisville
8 reviews
Dined on July 13, 2018
Overall 3food 3service 4ambience 1

Went here for Burger Week. In its day this was a first class steak house. It is now been remodeled into a cheap hotel restaurant that has the ambience of a cafeteria. Hard to believe this is a Marriott Resort. The burger was very good and our waitress was very nice. But a look at the prices on the dinner menu, given the atmosphere is bewildering. $30 for a chicken breast - you've got to be kidding.

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FW
1 review
Dined on June 6, 2018
Overall 5food 5service 5ambience 5

Anniversary dinner. Warm sourdough bread was great. Good martinis and good salad and steak. We often come here for special occasions.

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OT
1 review
Dined on May 19, 2018
Overall 5food 5service 5ambience 5

Highly recommend!

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OT
Louisville
2 reviews
Dined on April 6, 2018
Overall 3food 3service 3ambience 2

The food was ok, ambiance below average, and high priced. I probably won’t repeat.

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KW
Milwaukee
17 reviews
Dined on March 24, 2018
Overall 1food 3service 1ambience 2

One of the worst experiences ever. The place was packed and I never saw more than two servers handling a ton of tables. Well, not handling, that's the problem.

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KG
Louisville
5 reviews
Dined on March 22, 2018
Overall 5food 5service 5ambience 5

I had the blackened salmon BLT sandwich and it was great !!! So mag different flavors in one bite it was amazing. I def recommend it !!

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OT
Louisville
1 review
Dined on February 14, 2018
Overall 2food 1service 3ambience 3

I reserved this restaurant for Valentine’s Day since this is where we had our wedding. I was very disappointed with the quality of the food that was brought to the table. We spent over $140 dollars and both of our entrees were cold. I couldn’t even say the food was warm because it was that bad. I complained to our waitress and asked her to take the food back to warm it up. She brought our meals back and the food came out warm at the most. So basically I completely hated the food and wasted money. I would have much rather ate at Texas Roadhouse. I would not recommend this restaurant to anyone. The restaurant wasn’t even busy to justify the food being so horrible.

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MJ
Louisville
2 reviews
Dined on February 14, 2018
Overall 3food 4service 5ambience 3

The food was very good but not memorable and overpriced when compared to comparable restaurants. Service was good.

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JL
Louisville
1 review
Dined on February 14, 2018
Overall 1food 1service 3ambience 2

When I arrived the waiter saw us but did not acknowledge us. The bartender did not bother to look at us while speaking. The waiter was nice but not the best. The food did not have any seasoning or flavor. The steaks were not cooked as requested. Food was very bland and the Bloody Mary I ordered was very pungent and tasted of pure dijon mustard.

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WL
Cincinnati
12 reviews
Dined on December 25, 2017
Overall 2food 2service 4ambience 3

We took my elderly Mother for Christmas Day lunch. The lunch was a buffet although it is a stretch to even call it that. Salad consisted of greens, tomatoes, carrots and several dressings. I did not end up eating mine as the ranch dressing was not very good. On the, so called, buffet there was turkey (rather bland) stuffing, green beans,mashed potatoes, gravy and an omelet station, but no bacon was offered to go with the omelet. Desert was apple or pecan pie, bread pudding and some sort of green filled chocolate cake. I have never seen such a pitiful buffet anywhere I have eaten. It would not have been quite so bad had the price been in keeping with what was offered, but at $30.00 + per person this was just ridiculous. Other restaurants at this price offer carved ham, carved roast beef, shrimp, sometimes crab claws, bacon, and sausage, in addition to turkey, omelets, huge salad bars with a variety of salads, numerous vegetable choices, fruit and marvelous deserts to choose from. I would certainly not return to this restaurant again and would not suggest it to anyone.

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OT
Louisville
2 reviews
Dined on December 25, 2017
Overall 4food 4service 5ambience 5

Food for a Christmas brunch was good. A more varied selection would help. The service was excellent. A great alternative if one does not want to cook a Xmas dinner and clean. The ambiance is very nice.

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OT
St. Louis
13 reviews
Dined on October 16, 2017
Overall 3food 4service 3ambience 3

I had a rubber band in my food from asparagus and it was just brushed off. Still paid for the upcharge. That was disappointing In an otherwise nice meal. It doesn't take much to keep a happy customer.

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SL
Chicago
39 reviews
Dined on September 22, 2017
Overall 4food 4service 5ambience 5

The Butter cake is out of this workd

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OS
St. Louis
12 reviews
Dined on August 29, 2017
Overall 4food 3service 5ambience 3

Darlene was excellent! We enjoyed celebrating the 14th anniversary of our rehearsal dinner at the very same restaurant.

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OT
New York Area
4 reviews
Dined on July 22, 2017
Overall 4food 3service 5ambience 5

We had a party of 3 and there were only a few people there. All staff was great. Pasta (Alfredo) was over cooked pasta and my baked potato had a really bad spot in the middle that would have been seen if they split open the potato before serving. Filet mignon was delish!

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DU
Chicago
23 reviews
Dined on June 8, 2017
Overall 2food 2service 2ambience 1

Wine choices were limited. Special anniversary meal and no mention by restaurant. Steak was just ok and seemed rather an ordinary cafe type restaurant.

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FC
Cincinnati
13 reviews
Dined on May 26, 2017
Overall 3food 2service 5ambience 1

I was truly disappointed in this restaurant. I guess I had hoped for something with more ambience. We had read the description as being a steakhouse with surf and turf... this just was not accurate. There were no surf and tirf options that we found. We were expecting more of a restaurant rather than an open extension of the hotel. There was literally only one table there besides us and it was so bright and open, it lacked that intimate feel. I think this would be good for groups of people staying at the hotel for a wedding or conference, but not a date night restaurant. In addition, we found a string or piece of cloth in the crab cakes, which made us wonder what else was in the food. The wait staff was friendly. We actually didn't order a dinner there, as we didn't feel the cost was with it, after finding something in our appetizer...

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OT
Minneapolis
3 reviews
Dined on May 20, 2017
Overall 2food 3service 2ambience 3

The menu on Open Table was not the same as in the restaurant - they had not updated their menu. No fresh fish option & pork that was listed in open table was not available.

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k
New York Area
42 reviews
Dined on April 27, 2017
Overall 4food 3service 4ambience 3

Loud hotel restaurant. Pleasant service.
VERY mediocre food. Both NY strip and filet completely lacked any flavor or juiciness. No crust and medium rare was really rare. Served next to a single small potato.

Humus platter extremely overpriced for a blob of tasteless humus and a few carrots. Pita was warm tho

Would not go back for dinner. Overpriced.

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JG
St. Louis
7 reviews
Dined on April 14, 2017
Overall 5food 5service 5ambience 5

Our steak dinner was cooked to our liking and was tasty. The fresh baked sourdough bread was warm and delicious. Our server, Ryan, provided us with great and attentive service.

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M
Orlando
65 reviews
Dined on April 1, 2017
Overall 4food 5service 3ambience 5

Had a great steak here and also enjoyed a few glasses of wine. Our server was a bit quieter almost changed the whole experience but he warmed up. Felt like they're in need of a hug. Bartenders were a terrible let down. Bad attitudes and slow as molasses

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ST
Cincinnati
13 reviews
Dined on March 31, 2017
Overall 2food 2service 1ambience 2

This place is not what it used to be. The experience used to be top notch, from the eclectic menu to the great service. Now...unfortunately, it is a ghost of a restaurant. Overpriced, generic and disappointing. My husband and I have eaten here for over 10 years and this experience will keep us from ever coming back. Horrible service, bad food and lame atmosphere. Sorry, save your money, you are better off at Denny's next door!!

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OT
Naples
1 review
Dined on March 18, 2017
Overall 4food 4service 4ambience 5

The service was a bit slow and the entree's didn't come with many sides. Typically we are used to a salad and a side. It would also be nice to offer bread and butter while waiting for dinner. Waitress was super nice however we waited for a long time for our dinner.

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CB
Las Vegas
14 reviews
Dined on February 25, 2017
Overall 4food 3service 5ambience 4

Food was just ok and the menu is not very deep. Very convenient if your staying at the Marriott. The wait staff was excellent. The buffet breakfast is worth the money and was much better than the dinner.

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K
Louisville
1 review
Dined on February 24, 2017
Overall 5food 5service 5ambience 5

I would definitely recommend this restaurant. The food was delicious, our waitress Darlene was very sweet, and we had a great experience!

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