JW Steakhouse London at Grosvenor House

4.6
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1435 Reviews
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£26 to £40
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Steak
The authentic steakhouse experience has arrived at London’s Grosvenor House on Park Lane. Offering tender hand-cut selections of dry-aged American USDA prime beef, grilled to perfection; crisp salads, fresh seafood and mouth-watering desserts perfectly matched with great wines.

With over 250 rare, pre prohibition, single barrel and small batch Bourbons, there is something for the novice and the connoisseur. A series of innovative tasting flights are also available and with our very own Jim Beam Single Barrel 11 years old (handpicked from the Jim Beam distillery in Clermont, Kentucky), guests can also enjoy a truly unique flavour that can’t be experienced anywhere else in the world.

JW Steakhouse: for the best steak in town.


Specials

Celebrate New Year's Eve with a fantastic meal!

A La Carte Menu and Live Music from 8PM til Mid Night, New Year's Count Down with Cover Charge of £25pp

Tuesday, December 31, 2019

Instantly increase your points with dining rewards

See availability for bonus point tables

Sun - Thu 12:00PM - 7:00PM 9:00PM - 10:00PM
Fri 12:00PM - 7:00PM
Sat 12:00PM - 2:00PM 6:00PM - 7:00PM

What 1435 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.6
food
4.5
service
4.5
ambience
4.2
value
Noise · Quiet
91% of people would recommend it to a friend
5
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OT
1 review
Dined 4 days ago
Overall5food5service5ambience5

My family and I dined here this evening to celebrate my sister's 20th birthday. The food was excellent and the portion sizes were very generous. Our waiter Alejandro was very friendly and attentive. I will definitely return here soon.

LM
1 review
Dined 4 days ago
Overall5food5service5ambience5

our waiter alejandro ~ he was excellent. very helpful, informative, tentative.

TP
Liverpool
6 reviews
Dined on November 9, 2019
Overall5food5service5ambience5

Fantastic meal. As always! Wonderful and attentive service from Laura!!!

We will be back.

AS
London
3 reviews
Dined on November 9, 2019
Overall4food4service4ambience4

Great steak. My baked potato was a little cold. Otherwise a great steak Restaraunt.

j
London
2 reviews
Dined on November 9, 2019
Overall5food5service5ambience5

Very pleased that we chose to spend my husband’s birthday again at this restaurant! Would definitely recommend. 😁

SE
1 review
Dined on November 9, 2019
Overall4food4service5ambience4

Portion size excellent. Service great- didn’t return my change when paid the bill, I paid the service and they still kept the change I was owed in cash.

F
London
1 review
Dined on November 8, 2019
Overall5food5service5ambience5

The best place for a romantic dinner, tasty food, vibes, and gathering. The staff are very polite, supportive and friendly. Value for money and you for what you eat. Comparing with other stake-houses in the same standard it is cheaper and way better

SK
Phoenix
2 reviews
Dined on November 4, 2019
Overall1food4service1ambience3

Horrible service. Could not seem to get our order correct. Seemed like they were overwhelmed when it came to service and staying on top of their customers. Eaten their many times previous, and never experienced anything this bad.

OT
London
1 review
Dined on November 3, 2019
Overall5food5service5ambience5

My sister and I went to JW Marriot's Steakhosue for lunch. We ordered the lunch set, which both of us really liked it, especially the sea bass: it's very soft, the best sea bass we had so far! As it was my sister's birthday, Teodora helped me arranged their famous cheesecake as a birthday surprise for my sister. Thank you Teodora for arranging it! We really love the filling of the cheesecake. The crust could be a bit less sweet, but overall we have a great experience in here.

OT
London
6 reviews
Dined on November 3, 2019
Overall5food5service5ambience5

Fantastic as usual!

OT
New York Area
3 reviews
Dined on November 1, 2019
Overall5food5service5ambience5

Excellent dinner and the service was impeccable !

Alejandro was excellent

AP
London
1 review
Dined on November 1, 2019
Overall5food5service5ambience5

Waitress was lovely, food was outstanding. Brilliant value and a lovely atmosphere for dinner.

KL
Tahoe
1 review
Dined on October 27, 2019
Overall5food5service4ambience5

Excellent meal. My wife and I split the 800g Porterhouse and that combined with salad and vegetables was just the right amount of food. The restaurant was not as busy as one might expect, but the energy level and ambiance was nice, but a tad quiet. Service was good and this is a great location for a walk back to almost anywhere after the big meal.

V
London
1 review
Dined on October 27, 2019
Overall5food4service5ambience4

This place has officially become in one of my favourite restaurants in London.
I'd like to highlight the service, specially Fernando and the bartenders.
The rib eye, the scottish salmon and of course, the cheesecake were outstanding.
It is a pleasure to be treated like part of the family.

AG
London
1 review
Dined on October 26, 2019
Overall5food5service5ambience5

Second time going, amazing service in such a beautiful restaurant and absolutely delicious food

L
1 review
Dined on October 26, 2019
Overall5food4service5ambience5

The service was impeccable! Really nice place!

Thank you Pablo for making my birthday meal so great

My only issue with the food was that the steak was "crispy" on the outside which is not to my taste however I'm sure other people must like it like that.

Also my boyfriend called up to book around 2pm that day but we were met with a rude man on the phone who said " we are fully booked tonight" and slammed the phone down. We were so confused about that because we then booked it through opentable only and it was all fine. I called again to confirm my booking and a lady answered and said everything was all booked in and she was really nice and accommodating.

When we arrived at the restaurant there were only about 2/3 other tables there at the time so we dont understand why the first man on the phone did that ??

All in all amazing service and setting. Will definitely come back !

AB
London
1 review
Dined on October 19, 2019
Overall5food4service5ambience4

Good food, huge portions, friendly service. Nice ambience, would certainly go back, but would suggest sharing dishes with your friends

ML
Berkshire
5 reviews
Dined on October 19, 2019
Overall5food5service5ambience5

On arrival we were welcomed by the hostess who was very friendly and professional.
Our waiter introduced himself to us and explained the menu he took our drinks and food in a timely manner
All seven of us had different items, everything was very good and the steaks were cooked exactly as ordered.
We had a great meal and will be returning when next in London.

PP
London
2 reviews
Dined on October 19, 2019
Overall4food4service4ambience4

A firm favourite of ours, good food and great service. The oysters were lovely.

A
London
1 review
Dined on October 18, 2019
Overall2food3service1ambience5

Visited on Friday 18th October. The actual restaurant is beautiful by way of layout and ambiance. However, had absolutely dreadful service. Apart from wine, ordered bottles of water, sparkling and non. The waiter poured the wrong water into the glasses despite being told who wanted what. This happened twice and then he spilt some. Despite being told there was no time limit on the table, 3 of us were there for 1.45hrs, kept being pushed as to what we wanted and to serve next course. We had several bread rolls and when we had finished the butter and asked for more he cam back with just one pot. Appreciate these are just small details but this was meant to be a real treat for my 2 guests. Things only got a lot better when I spoke to the Manager about the situation who I have to say was extremely professional. However when you visit a restaurant like this, you really should not feel the need to complain. The Manager offered a gesture of goodwill, which was very much appreciated but would of preferred to have professional waiter service in the first place.

TK
London
51 reviews
Dined on October 16, 2019
Overall4food4service5ambience5

The steaks are usually always good, service is very good, good spacing between the large tables. I would go there anytime. The cheesecake is a must!

I
Indiana
22 reviews
Dined on October 14, 2019
Overall5food5service3ambience5

This is a great restaurant for both steak and smoked salmon. Just beware that throughout London they now automatically add 12.5% to your bill so there is no tipping.

I
Indiana
23 reviews
Dined on October 13, 2019
Overall5food5service3ambience5

One of the best filets I've ever enjoyed. This is truly a great Steakhouse.

RC
Buckinghamshire
1 review
Dined on October 11, 2019
Overall5food5service5ambience5

Fantastic Steaks! Fantastic Bourbon! Fantastic Service!

M
London
76 reviews
Dined on October 11, 2019
Overall4food4service4ambience5

Was running in tight time & staff already knew we needed to be out by a certain time. Our waiter was very attentive however didn't offer water or side whilst we anticipated our food to arrive. We felt the food was good however too expensive for what we got.

PU
London
2 reviews
Dined on October 6, 2019
Overall5food5service5ambience5

Exam results celebration

M
1 review
Dined on October 4, 2019
Overall5food5service5ambience5

Top Class Steak and the Best Cheesecake you will ever taste. Value for money was very good. And a lovely restaurant to dine in.

GB
Seattle
4 reviews
Dined on October 4, 2019
Overall4food5service4ambience4

Excellent food and ambiance (Chicago Bears) everywhere

OT
London
1 review
Dined on September 30, 2019
Overall5food5service5ambience5

Was excellent

OT
London
1 review
Dined on September 29, 2019
Overall4food4service5ambience5

Lovely food been a few times for Sunday lunch set 3 course menu although I do feel the meat from the NY strip could be better selected it’s a bit fatty & the horse radish is too creamy with no bite to it.
Other than that it’s all really lovely if those 2 issues were addressed it would be a perfect 5/5 from me 😁

Great for my mum in laws bday she was thrilled

DC
Las Vegas
6 reviews
Dined on September 28, 2019
Overall5food5service5ambience5

I've been coming here for a few years now. Not only the best cheesecake but the best Maryland crab cakes as well.

OT
London
5 reviews
Dined on September 28, 2019
Overall4food4service5ambience4

Excellent service. Food expensive and had to send sides back to be reheated and steak slightly over cooked.
for the price would have expected perfection.

r
London
1 review
Dined on September 26, 2019
Overall5food5service5ambience5

The best steak I had in London.. waiters very professional

S
London
5 reviews
Dined on September 23, 2019
Overall5food5service5ambience5

Amazing steaks and great starters. Good service as well.

CA
1 review
Dined on September 21, 2019
Overall5food5service5ambience5

We had a great meal at the JW Steakhouse. We went a bit early as we had theater tickets that night. They took us on time and were attentive to our timing needs. The food was great - the available cuts of meat are amazing. Great side dishes and starters as well as a full bar. The bartender Paolo is delightful and takes his profession seriously. He worked hard at craft cocktails and knew quite a bit about what he was serving. The atmosphere is wonderful. Big chalk board menus for the daily cuts and specials with a hip decor that isn't pretentious.

OT
Hawaii
3 reviews
Dined on September 18, 2019
Overall4food4service5ambience5

Our food was not hot, some of my quest had to send their food back to be heated up

JF
Toronto
3 reviews
Dined on September 16, 2019
Overall5food5service5ambience5

Exceptional quality and service in every regard.

OT
New York Area
1 review
Dined on September 14, 2019
Overall5food5service5ambience5

Food was superb, staff were lovely, couldn’t fault it at all would highly recommend.

MS
Philadelphia
2 reviews
Dined on September 7, 2019
Overall5food5service5ambience4

We had a great meal at the JW Steakhouse. Our server Jairo was fantastic and our steaks were cooked perfectly. Definitely recommend.

OT
New York Area
1 review
Dined on September 7, 2019
Overall1food3service1ambience3

Was expecting the JW Steakhouse to be a much superior experience due to their pedigree and experience. The food was nothing great and quite disappointing. The only bright spark was the cheesecake which was given to us complementarily. The spinach and artichoke dip was devoid of artichokes and we were served chips with cream spinach and sour cream.

The service was atrocious and have not seen such a clueless waiting staff in london.

It took a long time for our wine to arrive, the waiters were too busy and no one bothered to check on us. I asked for the wine sommelier and had to wait for 20min, lost my patience and found the asst manager who said the sommelier was on leave for the day. If that was the case they should have told us right away!

The asst manager said that he will ensure service will be his responsibility for the rest of the evening and he did try. However the dining room looked woefully short of waiters to pay any attention to diners needs.

Very disappointing and wasted my evening. There were also issues with billing.