JW Steakhouse London at Grosvenor House
With over 250 rare, pre prohibition, single barrel and small batch Bourbons, there is something for the novice and the connoisseur. A series of innovative tasting flights are also available and with our very own Jim Beam Single Barrel 11 years old (handpicked from the Jim Beam distillery in Clermont, Kentucky), guests can also enjoy a truly unique flavour that can’t be experienced anywhere else in the world.
JW Steakhouse: for the best steak in town.
Celebrate New Year's Eve with a fantastic meal!
A La Carte Menu and Live Music from 8PM til Mid Night, New Year's Count Down with Cover Charge of £25pp
Tuesday, December 31, 2019
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Sun - Thu 12:00PM - 7:00PM 9:00PM - 10:00PM
Fri 12:00PM - 7:00PM
Sat 12:00PM - 2:00PM 6:00PM - 7:00PM
My family and I dined here this evening to celebrate my sister's 20th birthday. The food was excellent and the portion sizes were very generous. Our waiter Alejandro was very friendly and attentive. I will definitely return here soon.
our waiter alejandro ~ he was excellent. very helpful, informative, tentative.
Fantastic meal. As always! Wonderful and attentive service from Laura!!!
We will be back.
Great steak. My baked potato was a little cold. Otherwise a great steak Restaraunt.
Very pleased that we chose to spend my husband’s birthday again at this restaurant! Would definitely recommend. 😁
Portion size excellent. Service great- didn’t return my change when paid the bill, I paid the service and they still kept the change I was owed in cash.
The best place for a romantic dinner, tasty food, vibes, and gathering. The staff are very polite, supportive and friendly. Value for money and you for what you eat. Comparing with other stake-houses in the same standard it is cheaper and way better
Horrible service. Could not seem to get our order correct. Seemed like they were overwhelmed when it came to service and staying on top of their customers. Eaten their many times previous, and never experienced anything this bad.
My sister and I went to JW Marriot's Steakhosue for lunch. We ordered the lunch set, which both of us really liked it, especially the sea bass: it's very soft, the best sea bass we had so far! As it was my sister's birthday, Teodora helped me arranged their famous cheesecake as a birthday surprise for my sister. Thank you Teodora for arranging it! We really love the filling of the cheesecake. The crust could be a bit less sweet, but overall we have a great experience in here.
Fantastic as usual!
Excellent dinner and the service was impeccable !
Alejandro was excellent
Waitress was lovely, food was outstanding. Brilliant value and a lovely atmosphere for dinner.
Excellent meal. My wife and I split the 800g Porterhouse and that combined with salad and vegetables was just the right amount of food. The restaurant was not as busy as one might expect, but the energy level and ambiance was nice, but a tad quiet. Service was good and this is a great location for a walk back to almost anywhere after the big meal.
This place has officially become in one of my favourite restaurants in London.
I'd like to highlight the service, specially Fernando and the bartenders.
The rib eye, the scottish salmon and of course, the cheesecake were outstanding.
It is a pleasure to be treated like part of the family.
Second time going, amazing service in such a beautiful restaurant and absolutely delicious food
The service was impeccable! Really nice place!
Thank you Pablo for making my birthday meal so great
My only issue with the food was that the steak was "crispy" on the outside which is not to my taste however I'm sure other people must like it like that.
Also my boyfriend called up to book around 2pm that day but we were met with a rude man on the phone who said " we are fully booked tonight" and slammed the phone down. We were so confused about that because we then booked it through opentable only and it was all fine. I called again to confirm my booking and a lady answered and said everything was all booked in and she was really nice and accommodating.
When we arrived at the restaurant there were only about 2/3 other tables there at the time so we dont understand why the first man on the phone did that ??
All in all amazing service and setting. Will definitely come back !
Good food, huge portions, friendly service. Nice ambience, would certainly go back, but would suggest sharing dishes with your friends
On arrival we were welcomed by the hostess who was very friendly and professional.
Our waiter introduced himself to us and explained the menu he took our drinks and food in a timely manner
All seven of us had different items, everything was very good and the steaks were cooked exactly as ordered.
We had a great meal and will be returning when next in London.
A firm favourite of ours, good food and great service. The oysters were lovely.
Visited on Friday 18th October. The actual restaurant is beautiful by way of layout and ambiance. However, had absolutely dreadful service. Apart from wine, ordered bottles of water, sparkling and non. The waiter poured the wrong water into the glasses despite being told who wanted what. This happened twice and then he spilt some. Despite being told there was no time limit on the table, 3 of us were there for 1.45hrs, kept being pushed as to what we wanted and to serve next course. We had several bread rolls and when we had finished the butter and asked for more he cam back with just one pot. Appreciate these are just small details but this was meant to be a real treat for my 2 guests. Things only got a lot better when I spoke to the Manager about the situation who I have to say was extremely professional. However when you visit a restaurant like this, you really should not feel the need to complain. The Manager offered a gesture of goodwill, which was very much appreciated but would of preferred to have professional waiter service in the first place.
The steaks are usually always good, service is very good, good spacing between the large tables. I would go there anytime. The cheesecake is a must!
This is a great restaurant for both steak and smoked salmon. Just beware that throughout London they now automatically add 12.5% to your bill so there is no tipping.
One of the best filets I've ever enjoyed. This is truly a great Steakhouse.
Fantastic Steaks! Fantastic Bourbon! Fantastic Service!
Was running in tight time & staff already knew we needed to be out by a certain time. Our waiter was very attentive however didn't offer water or side whilst we anticipated our food to arrive. We felt the food was good however too expensive for what we got.
Exam results celebration
Top Class Steak and the Best Cheesecake you will ever taste. Value for money was very good. And a lovely restaurant to dine in.
Excellent food and ambiance (Chicago Bears) everywhere
Lovely food been a few times for Sunday lunch set 3 course menu although I do feel the meat from the NY strip could be better selected it’s a bit fatty & the horse radish is too creamy with no bite to it.
Other than that it’s all really lovely if those 2 issues were addressed it would be a perfect 5/5 from me 😁
Great for my mum in laws bday she was thrilled
I've been coming here for a few years now. Not only the best cheesecake but the best Maryland crab cakes as well.
Excellent service. Food expensive and had to send sides back to be reheated and steak slightly over cooked.
for the price would have expected perfection.
The best steak I had in London.. waiters very professional
Amazing steaks and great starters. Good service as well.
We had a great meal at the JW Steakhouse. We went a bit early as we had theater tickets that night. They took us on time and were attentive to our timing needs. The food was great - the available cuts of meat are amazing. Great side dishes and starters as well as a full bar. The bartender Paolo is delightful and takes his profession seriously. He worked hard at craft cocktails and knew quite a bit about what he was serving. The atmosphere is wonderful. Big chalk board menus for the daily cuts and specials with a hip decor that isn't pretentious.
Our food was not hot, some of my quest had to send their food back to be heated up
Exceptional quality and service in every regard.
Food was superb, staff were lovely, couldn’t fault it at all would highly recommend.
We had a great meal at the JW Steakhouse. Our server Jairo was fantastic and our steaks were cooked perfectly. Definitely recommend.
Was expecting the JW Steakhouse to be a much superior experience due to their pedigree and experience. The food was nothing great and quite disappointing. The only bright spark was the cheesecake which was given to us complementarily. The spinach and artichoke dip was devoid of artichokes and we were served chips with cream spinach and sour cream.
The service was atrocious and have not seen such a clueless waiting staff in london.
It took a long time for our wine to arrive, the waiters were too busy and no one bothered to check on us. I asked for the wine sommelier and had to wait for 20min, lost my patience and found the asst manager who said the sommelier was on leave for the day. If that was the case they should have told us right away!
The asst manager said that he will ensure service will be his responsibility for the rest of the evening and he did try. However the dining room looked woefully short of waiters to pay any attention to diners needs.
Very disappointing and wasted my evening. There were also issues with billing.