JW Marriott The Rosseau Muskoka - Teca Restaurant
Fine dining so portions are small. Prices are high for the food but not excessively so but the pricing for bottles of wine was ridiculous!! For $41, I had the black cod wrapped in Swiss chard...the cod was perfectly done but the chard was tough. The farro & tomato jus was good to eat with the cod but lacked flavour. The other meal was rack of lamb ($48) which was quite flavourful but the lamb was not particularly tender. That meal came with a parsnip puree, beets & broccoli which was substituted for broccolini.
We were very disappointed in our dining experience at Teca. We all left hungry. Some in our party ordered the lobster ravioli.... over 40.00 per serving and there were 7 ravioli pieces. The steak ordered by others came with a potato “purée” which was like watered down mush. No veggies..... they had to be ordered separately. That was for 47.00 ea. Plus the cost of veggies. We ordered very few alcoholic beverages and our bill was almost 500.00 for 5 people, which included a salad and dessert. It was over the top expensive for what we got. We don’t mind paying for a good meal but 7 ravioli pieces for over 40.00?
Service was friendly and professional. Preparation of food was not up to par for menu prices. Sauce on appetizer had split. Lobster tail on signature dish was size of a shrimp and beyond over cooked. Dessert was soggy. Bill came with a $6.35 local fee. What is this for? Overall experience was very disappointing.
We ordered the lobster ravioli, carbonara and Caesar salads. Our dinner was very good. The carbonara was a little peppery but delicious.
The service was excellent. Melanie was friendly, attentive and provided great suggestions for dinner.
It was a great evening!
Over priced with unsatisfying food. Don’t splurge for the lobster ravioli- frozen grocery store quality.
So understaffed itcwas painful for both guests and servers.
Our reservation (Roe, party of 8) was for 7pm, we got out table at 8:30, food by 10pm
This is unacceptable with children in our group.
No one refilled water
We barely saw a server
My meal was cold
This restaurant is big on promise but lacks on the delivery . The food is ok but not outstanding. Yet the prices suggest the food is something special. It isn’t. While I have no major complaints, I’m not sure I would return. The service was a bit unattentive and the main courses took far too long to arrive (45 minutes for the kids burger and pizza, for example). I certainly would not order their signature lobster ravioli again. It tasted fine, but didn’t live up to it’s promise.
Alam was a very patient, helpful and friendly server!
Wait staff are very pushy to buy expensive items and are not very responsive. Had to wait 30 minutes for my kid's dessert to come and the waiter had to be flagged down to get it.
We visited the restaurant on a Wednesday night. The service was very, very slow. It took almost two hours for our main course to come out - we were told it was because our dishes were more complicated to prepare, however, we ordered spaghetti and gnocchi...when the dishes did arrive, they were luke warm at best. The presentation and the taste of both meals were average. It seemed to us that the kitchen was perhaps overwhelmed and the service staff not adaquately trained. For an expensive meal, our experience was dissapointing.
Seems to be understaffed due to holiday break.
Spaghetti and Meatballs were disappointing- not what you expect from a nice restaurant.
The Appetizers and Mains were very good, but the desserts didn't make it. The Marriott needs a new pastry chief.
We had a wonderful anniversary dinner. Our waiter was very attentive. Food was amazing and they were so accommodating to our celiac needs. Lovely place.
My wife and I had dinner here and enjoyed the food and service. I would recommend this restaurant over the Lakes. I had a make your own pizza which tasted great and was a good value compared to other menu items. I would recommend this restaurant
Our server from Laos was very helpful and attentive. Even with my spill, quick to help and make sure we were ok. The food was amazing and the ambience was beautiful.
The opera music was loud and irritating for my entire table. Upon request, the hostess changed it. To retro 80's! This produced complaints from other tables. What ever happened to background music for an Italian restaurant? The chef's special was wild boar. My husband couldn't even cut it with his steak knife. The server was kind enough to comp his meal and replace it with a simple pasta dish. Service was fantastic, but food, ambiance and price were far from good.
The restaurant wasn’t open but it allowed me to reserve
It’s very convenient locating right at the resort lobby. Food is good and service is great. The pizza and one of the pasta is a little too salty. A decent place for a resort.
ordered calamari and spaghetti with san marzano tomato sauce.
Calamari tasted OK 3 very small pieces of calamari for $16.00 not worth the money.
spaghetti was good a little sweet for my taste. Large portion Meatballs where delicious.
Service was excellent.
Good food, nice ambience but not that quite. Service was very good. Limited seating therefore reservation is a must.
The waitress Brenda or whatever her name was, was slow, inefficient and clueless. Messing up order after order. Not the quality of food or service expected at a JW Marriott in Muskoka. The food was veg subpar. Worst part about this place is the service and cluelessness of staff.
Service was amazing!! Food was very disappointing. Very blan. Beef rib was good but very small portion.
My husband and I dined here tonight to celebrate our anniversary. In a nutshell, our dining experience fell well short of other less expensive dinners we’ve enjoyed. Hence, the 3 dressed up as a 9!
I read the menu before we booked. I knew I’d order the lobster ravioli. I didn’t expect my meal would come with three little chunks ... we’re talking tiny ... of lobster instead of the tail that was promised. My husband had the lamb which was warm at best, fatty, undercooked for the medium he requested and accompanied by a very undesirable side.
We waited over an hour to receive our order and our server was so busy she brought us the wrong bill at the end of the night.
Just not what I was expecting from a 5 star resort. In fact, so put off by everything that we’ll drive 15 minutes to Tim Horton’s for breakfast tomorrow morning. No way I’m paying through the nose to deal with slow service and eat average/sub-par food again. Sure hope the resort itself measures up tomorrow. At $600 a night, I’m expecting a little more than I got tonight.
Food and service were exceptional.
There were not enough wait staff there that night. I had to ask for water and to remove our wine glasses from the table. I had to sit on an uncomfortable chair that looked like it was borrowed from the conference rooms.
My capreze salad was amazing. It looked.like a work of art. Spaghetti and meatballs were so-so.
We really enjoyed our dinner being served by Brenda and her team. We loved the food , the ambiance , the positive vibe , comfortable seating with enough space to ensure our privacy and still feel part of a larger group .Well done folks ! We have been before and we will visit again . Such a pleasure to have a refined experience with no negatives.
John & Judy
Exceptional customer service. Food was fantastic. Server and kitchen staff went out of their way to make it an enjoyable dinner for our party of 4 adults and 5 children.
A nice evening out in Muskoka. Good food......caesar salad delicious and so was the lobster ravioli. Waiter very efficient and friendly.
This restaurant is a must if you are staying at the JW Marriott. Great food awesome service and a perfect way to end your day.
We always go here for a special occasions. We love their Italian Food, second to non in Muskoka and their nice selection of wines.
Had great service and food was good. For kids, we ordered off kids menu which offered good size Caesar salad and pasta. One asked for Alfredo and the other spaghetti with meat balls.
Adults had short ribs, spaghetti with meat balls and Pesto Shrimp Linguine. All delicious.
I normally don't write reviews but in this case I had to. We at at this restaurant just two years ago and had decent food and fine service. Unfortunately, this time around, food was quite poor but customer service was even worse. Our orders were pretty straightforward. Three of the 6 of us wanted a simple spaghetti with pomodoro sauce with no meat or vegetables. Instead, they were brought in with meatballs. The waiter had cleared made an error. Fine. But then we were served an incorrect order for the second time. To begin with, the sauce had carrots and peas, something we clearly said we did not want. Further, the sauce had no spices, salt or seasoning - it tasted like canned tomato sauce from the grocery store. Even worse, the spaghetti was not stirred in the boiling water and so a third of it stuck together and was inedible. When I asked for the manager, he did ask if we wanted anything instead, but we were done by then. We wanted to leave. And although they excluded the three spaghetti dishes from the bill, the manager never returned to apologize or there was no offer to forgo payment for the sequential errors. We spent over $130 for a few appetizers and two main courses, had a horrible experience and half of us went hungry. Given the exorbitant prices Teca charges, this is unacceptable. At least if they waived our bill, it would told me they were serious about placing customer service first. Now, there are those who have had a good experience at this restaurant, but I will tell you that if you eat here, it will be hit and miss. I've had a much better experience at the Old Spaghetti Factory in downtown Toronto and for a fraction of the price. Stay warned.
Excellent food....fresh and hot. And the service was outstanding. Friendly and fast service. A fabulous experience.
Brenda has been our server several times in the past few years. She is always friendly, efficient and knowledgeable. Excellent salmon and shrimp with Cajun sweet potatoes; the lobster ravioli never disappoints! I think the mixed reviews can be accounted for by how busy the restaurant gets on weekends in high season. We try to go on weekday evenings - less busy and better food.
Service was one of worst we’ve experienced
Our next table was looked after in front of us but certainly not us. It took us 1 hour to get our food but no apology or correspondence. Food was greasy and not good enough for a expensive hotel standard.
It was our anniversary and definitely we left the place with a bitter experience.
The food was really good and the service was even better.
The service at Teca was outstanding. The waitresses worked in teams of two and they were both friendly and very attentive but not overbearing.
The meal was excellent from start to finish. For starters we had Spice rubbed Grilled Calamari and Melon Tomato Caprese. The calamari was not your usual fried version. This was fresh and grilled until melt-i- your-mouth tender. The melon tomato caprese was light and fresh.
The Atlantic Lobster Ravioli was as advertised – excellent. The Ontario Rack of Lamb was cooked perfect and well portioned. I would have preferred a different accompaniment than the farro prmavera, which seemed somewhat grainy.
We topped it off with two excellent deserts. This was our 10th anniversary celebration and the dinner and service helped make this a wonderful evening!
Great staff, great food, great experience!
We will definitely return.
As a Marriott Platinum member and someone who appreciates good food, I had good expectations for my dinner at Teca during our recent stay at the JW in Muskoka/Rousseau. It was disappointing though. Main courses came almost 50 minutes after we ordered, when empty plates from appetizers were still on the table. Risotto was incredibly overcooked, and fish was unimpressive. The restaurant was busy and understaffed - no excuses since this was a well-known high season week. Unfortunately this experience made me look for alternatives outside the resort for the remaining nights of our stay....