Excellent venue for a business lunch or dinner. Food is excellent, the portion sizes are "just right", there's a good selection/variety of dishes and the ambient noise level is really conducive to being able to carry on a conversation (very rare in restaurants these days) Oh, and did I mention the food is EXCELLENT?
The food was great and thoroughly satisfying. The service could have been a little better in terms of following up with the group before we placed out orders.
Went for a friend's birthday - unfortunately service and ambiance was lackluster and made for an underwhelming night. I'll compare this to another high end restauraunt - both take online booking forms. At both restauraunts you pick a day, time, party size, and write whether or not its for a special occasion. At the other restauraunt, you are greeted by a welcome card for the occasion as well as complimentary desserts and/or drinks. Unfortunately at Jump, there is no recognition a special occasion was selected - just wondering why this even an option at booking if the staff won't even acknowledge it.
When we were seated the restauraunt was virtually empty, but for some reason we were seated directly next to another party when there were numerous seats surrounding us, we asked to be moved and to have more privacy. Part way through the meal another group was attempted to be seated next to us and they also asked to be moved, as again - empty restauraunt. I am still confused, even if they wanted us to put be put in the same server's section, they could have left a gap of one table and not put us directly next to them.
The food was the saving grace here, except for the big ticket item.Although not available from the dining room menu, we requested to be able to order an appetizer from the bar menu - the crab cakes. These were amazing and the sauce was exceptional. We'd gone Saturday night and got the "Surf n Turf" special which is $59/person, lobster and steak. The lobster and steak were cooked perfectly, however the steak was drenched in white fluid/sauce from the lobster - it did not look appetizing at all and resembled a butter yogurt on the steak. Trouble came again with dessert. We were offered a 'warm' Banana Cake with ice cream, but what arrived was clearly a slice of banana bread, served cold on an ice cold plate. We specifically asked if the cake would be warmed and were told yes, the result of the things above ends with a 2 star review.
Lovely tasty food and such excellent service. A really nice friendly warm vibe.
This was my first time going to jump for dinner, it was my wife’s 40th birthday dinner with friends. We where not disappointed with the food or service. We would recommend it to any of our friends. Excellent food .
We had a really lovely lunch and were able to get back to work within the hour. Thank you.
Jump is efficient at lunch. Unlike other decent restaurants, I can always rely on them to sit me and serve me promptly when I meet people there for lunch. It's hard to find a place that has good food, a nice ambiance, and time efficient.
I've been coming to Jump for years and its excellence has never wavered in its predictability -- outstanding and very classy service, incredibly quick a la minute food preparation, and really delicious fare. It was inordinately noisy and I wonder if there is a way to put some baffling technology to work to quiet things down a little.
Poor table but compensated with vino gratis
Very little dressing on the Caesar salad. Sausage overdone on the Thursday special (octopus and sausage). Pork tenderloin needs to be trimmed better (we needed to remove a large piece of fat).
Pre-concert dinner that was delicious! Excellent service! Noise level high, would recommend booking a table away from centre of room. Otherwise, terrific!
Good quality food, and a varied selection with rotating specials. Moderately noisy, but not so much as to make it hard to have a business conversation. Good Financial District choice.
We had dinner before going to Elton John’s concert, the food was perfect!
About 2/3 of the way thru my main I had to ask for the fries I ordered when we first ordered. I mentioned this to the waiter while she was doing the bills. She seemed to take offence at my comment. Then there was a production to re-balance the bills. I had said we would pay for the fries as we ate them all!
Amazing experience. Jump never disappoints!!
Service was average at best and not real busy.
Would probably not return as there are so many better restaurants in the area.
As a lover of Truffles I ordered the Tenderloin with a truffle butter. It didn’t taste good. It was bitter and unlike the fragrant truffles I’ve had before. The server was so kind to check that it wasn’t off in some way and then brought me real shaved truffles. My suggestion would be to make it a truffle/ honey butter. It lacks a sweetness in its present form and doesn’t complement the meat. The fries were delicious though! Very crispy!
Great food and great service
Excellent evening at Jump. Loved the lobster salad especially and the apple pie dessert. Amazing lemon drop martini. Great service from Jenna. Such a fun friendly vibe.
The lamb ragu was mediocre. The mushroom soup was not bad.
Amazing restaurant from the ambiance to the service to the food, this place never disappoints. I have a dairy allergy and the server is incredibly helpful and works with the chef to ensure I can still have a delicious meal. Highly recommend this restaurant, the menu changes often but I’ve never had anything I didn’t enjoy.
I work in the industry and it was absolutely an amazing service, the name of the waiter wasn’t on the bill, but he did an impeccable job. The food was really delicious, will definitely come back! Cheers.
Food, drinks and service is amazing. The managers are also very friendly and helpful.
Loved the Monday night special lamb rack and had a delicious lobster salad for starters. Excellent service.
I ordered the calamari, which I have been for years at jump, and this is the second time in a row it was over cooked. I find that when I am seated in the bar area the service seems rushed and the food not as good as in the restaurant.
Too loud Fish was undercooked Service was excellent
Wonderful birthday dinner at Jump. You were made to feel so welcome from the moment you entered the restaurant and continued right up to the candle and birthday wishes with dessert. The food was excellent - tasty and varied. Great service from Aemon and such friendly staff.
I am so sorry about our Jump luncheon. I was so excited to go with my 2 sisters who I rarely see as they live out of town. We all ordered the same thing unfortunately. We ordered the crab sandwich...they had fries and I had a lovely salad. The crab was full of shells and Im not sure what. The large piece....I think there
was only one ....was mushy. Every time I took a bite there was an unchewable piece left in my mouth that
I wanted to remove. The breading was very overdone for the amount of crab.....or crab and shell.
None of us enjoyed it. The tomato and bun were fine. When the lady came to remove our full plates,
I told her we did not enjoy our meal. She said.....I can see that.
My sisters and I get together only a couple of times each year and we choose a special place. I thought
Jump would be great and was extremely disappointed....as were they.
Great service. Tasty food. The duck confit special was really good.
Beautiful dinner on the patio. Excellent lamb and great service from Luis. Highly recommend.
Such a beautiful dinner. We loved everything about our experience at JUMP. Servers were very kind and attentive but weren’t lingering around.
Atmosphere was so chic I now want to come back for NYE and my next birthday.
My husband had the quarter chicken and the most delicious, velvety mashed potatoes.
I had the black cod with asparagus risotto (second to none)!
See you soon JUMP!
Sadly, having had many good make there in the past, the mall and service were a disappointment. The service was haphazard at best. There were four of us. 2 of the meals (duck and salmon) were very poorly prepared. The other 2 (black cod) were tasty but oversalted. Scallop appetizer quite small for the price.
Management did remove 2 meals from the bill but this did not make the evening there any more palatable.
This is a consistently excellent restaurant. We had great food and amazing service.
Met expectations good service and food during lunch they are very efficient
We thoroughly enjoyed ourselves Saturday night and can't stop talking about the food.
Great service, unfortunately 3 people in our party had fish and all said it was bad. Really really “off”. They did comp those meals but it was a business meeting so it was embarrassing and disappointing.
Was there for a business meeting and appreciate the sound level and that it is moderate. Always a good meal and great service!
It was good. I feel like the O&B product has gone down a bit however still an acceptable meal downtown
Delicious food, cocktails and wine. Exceptional, warm service and beautiful new patio! Thank you for another great dining experience!
Always love jump! Perfect for a business lunch!