Nice experience and Natalie our server was delightful!
EDIT: I stand corrected. The finale was unauthorized purchases on the credit card I used. Never again.
Normally the food and service are quite good. This time they brought our appetizer at the same time as soup, brought only one soup instead of two. The finale was waiting over 20 minutes for one piece of bread pudding with a show to get to. Their location across the street from the Times Union Center is really the only positive about our most recent visit.
Very convenient location when going to a show at the Times-Union Center. Plan ahead on show nights though because it's very busy. Great food with friendly service.
Slow and inaccurate service spoiled a reunion and evening out to the theater. There were 7 at our table; and all of us received the wrong order for dinner and for our drinks. And this was even though 4 of the 7 ordered the same meal and cocktails!
Additionally, the waiter served my cappuccino without bringing a saucer, spoon or any sugar. He dropped it off and never asked if I needed anything else.
We arrived 2 hours before the time for our show. Yest we nearly late for the curtain even though we were right across the street.
This is usually a good place, but not tonight.
Excellent food. Had salmon. Husband had short ribs. Both good
We booked a table at Juliette's because of its convenience to the Times Union Center, but were also happy to see a great menu...offering something for everyone in our group. Turns out, we all ordered the same entree because it sounded SO good...and we were not disappointed! The crab-crusted grouper was fantastic! Our server was delightful, and everyone else was very helpful and pleasant. We were seated at a table in the "lobby" area of the restaurant which was a bit noisy and felt a bit cold. An "interior" table might have more ambiance. Juliette's is a great choice for easy valet parking and a pre-performance meal/drink before crossing the street to the Times Union Center
Very convenient for a Play or Symphony. Good food, but a little pricey. Wine list is good but too much upcharge.
Good place to park and eat before a theater matinee.
Good food and good service. This place is busy on show nights at the Times Union Theater so allow enough time. They are also open late after the show too.
My family and I were staying at the Omni because we were going to a play across the street. We went to Juliette's for dinner and had an early 5:30pm reservation because I did not want to be stressed about being late for the show, but we were done in plenty of time. The actual menu was small, but they let my boys order from the bar menu. We had the grilled fish which was really good and the boys had hamburgers with great fries. Service was good even when they started to get busy.
We also went there for the breakfast buffet the next morning and Dennis, was our server and very attentive and the food was good and the coffee great.
Great atmosphere, even better food! Juliette's never disappoints
This was our third recent dinner at Juliette’s. We chose this restaurant because of its location to parking and the Performing Arts Center. The previous two dinners have been food quality disappointments so this time we chose to eat off the Bar Menu. My Burger and Fries were excellent. My wife had the Club Sandwich and considered it only fair. Not great but not awful either. Burger & Fries, Club Sandwich and two glasses of wine, $77.00 with tip.
Very slow service...20 minutes before our waiter came over, despite repeated requests to hostess & bus boy. Food was quite good, but rushed to get to performance at Times Union theatre.
We were celebrating a friends Birthday with dinner and a performance of the Lion King. Our reservation was for 5.45 and we were seated at 5 35pm. The restaurant was not very busy at this time. After a couple of attempts to order a 1/2 bottle of wine we settled on two glasses as non of the wines we wanted were available. A small discount was offered on the glass price.
We ordered out meals by 5:50pm at the latest - restaurant began to fill up. By 6.35 we were still waiting, I approached a couple of what appeared to be supervisors watching the kitchen and dispensing orders. At this time most people around us were eating even though they had been seated much later than us. was advised out food was "up next" Then our server came by and said sorry the kitchen lost your ticket. We finally got our food at 6.50 which we ate very quick as our show started at 7.30. Food was good but no time to enjoy it, have dessert or even take a celebratory photo.
My friends went to the Ladies and I waited another good five minutes before someone who wasn't our server asked if I need anything ... I requested the check and finally paid our server.
We were comped one meal and a glass of wine. The check totaled $55.
Service and handling of the situation was not good. I have worked in the industry for over 20 years and our meal should have been comped ..... who wants to eat their birthday dinner in 10 mins!!!
Very very disappointed!
Had a very poor experience. Had reservations at 11:30 and was seated at 11:57
It was extremely busy and noisy. I have eaten there before and Sunday was an exception.
Again we selected Juliette’s for dinner prior to the Symphony due to its location. Our first visit was a disappointment due to our selecting a speciality menu of Spanish dishes that were poorly prepared. This visit we decided to order off the menu. We selected a nice wine off the menu we were familiar with a Wente (Morning Fog) Chardonnay. When the bottle arrived it was not the Morning Fog but a lesser quality Wente. When I pointed that out they said this is what they have. I ordered the Crab and Corn Bisque and the Crab Cakes. The Bisque consisted of a nice Bisque with about a tablespoon of chopped crab and corn in the middle and the tiny crab cakes were just sad with the same chopped crab and corn mixture on top ( about a teaspoon). And a piece of wilted arugula. My wife also ordered the Crabcakes and of the three half dollar size cakes she ate one. The bill $89.00 after they deducted $8.00 from the $45.00 bottle of wine available at the supermarket for $16.00. Overall the quality of food preparation and presentation were amateurish at best. This was a Friday evening maybe the chef had the night off. Two disappointing visits should tell you something. Care, pride and quality have not been what should be expected.
Had a wonderful pre symphony dinner. Seemed to have a little spotty service at start but it improved. Food was solid and very worth the price. Book at least 1 1/2 hrs before curtain to be safe. We really do recommend it
Good food selection and well prepared! Stop d for dinner before Lion King!
New menu was wonderful. Everyone on staff was friendly and made sure we were satisfied. We will return.
I recently learned about Juliet's after living in Jax for 7 years. Friends and I met for brunch. Service was good. The mimosas were great! My glass stayed full. The good was ok. I enjoyed the seafood, especially the king crab legs. The grits lacked seasoning. The meat options were delicious. A few folks in my party had dietary restrictions. That wasn't advertised but when we inquired about it, staff accomodated our requests. Overall, i had a positive experience and will return one day.
meal was delicious. service was excellent. Good
The chicken and salmon were a bit dry. The mashed potatoes and asparagus were great. Our waitress was fantastic. It was a nice dinner overall.
Very, very slow and erratic service. We ate an early dinner (5:45pm) with friends before a concert (7pm)at Times Center. We had to ask about our orders several times. Had to gulp down drinks and swallow food hastily. Took 30 minutes for drinks to show up. 40 minutes for food to be served. Food was so-so. Management should know that they will be very busy every time there is a concert across the street and should adjust staffing accordingly.
Nice atmosphere any time of day. My family arrivwd first for brunch and was seated next to the station servers used and I had to ask that a bucket of water be moved from by my feet. Dood was decent but not all of it was warm.
We wanted a light dinner before the symphony. We ordered three items off the Spanish Tapas menu. The Albndigas were not hot and very dense with no taste. The other two items the Chorizo meat ball dish, I forget the name was hard as a brick, when I
tried to cut into it with a fork it went flying off the table. The other tapas dish something on toast was not memorable either. Overall, for Spanish dishes all were poorly prepared and totally lacking in spices or taste for that matter. I was reminded of something a waiter once said to me about good Mexican food in San Antonio. " If we made good Mexican Food the tourist wouldn't eat it". I realize the Omni main menu would have probably been better and this was a specialty menu that in my opinion was poorly executed. We'll stick to the main menu for our next symphony or theater visit.
Our experience was very nice. Service was very good. Food was tasty. Prices were in line with most restaurants of this type. Totally enjoyed ourselves
Excellent food, convenient location, lovely bar, great service
We were very disappointed with the menu. We were expecting a buffet which they had last year. Instead we were given a very limited menu. It took us over 2 hours for dinner. Not happy.
Appetizers were completely forgotten about and entree came first.
The crab and corn bisque had completely zero crab meat in it. Don’t order. Terrible in taste.
Crab cake was good when it finally arrived.
Biscuit thats given with butter was completely rock hard. Could not eat. Had to bring more.
The shrimp and grits had sausage to reduce the amount of shrimp given. If your charging $24 dollars give at least 8-10 shrimps. Not five.
Service and ambiance was good but I guess there were too many customers and not enough staff (cooks).
Menu needs to be revamped and broadened. Period!!
Christ Day Brunch. The food was exceptional and the variety on the buffet was certainty varied and well presented.
All of the staff was very welcoming and courteous.
This will be one my go to places in the future.
Christmas brunch was incredible! Having never been there we weren’t sure what to expect but they hit it out of the park. So much amazing food. We are going back to see what a Sunday brunch is like. I am sure it will be great.
We usually go to Indochine before the show but decided to try Juliette's for a change. We sat in the outside section of the restaurant (the lobby?). The ambiance was terrible...poor lighting and cold. The food is WAY overpriced for the quality. I had simply grilled mahi mahi which was too salty. One of our guests asked to have his mahi blackened only a few minutes after the order had been placed. He agreed to have it changed but he must have forgotten and by the time it came we were not able to wait for them to blacken it. I will never go back. It was OKAY but not worth what they charge.
The food was delicious
I made reservations for my husband and I to enjoy a nice dinner before we went next door to see the symphony. We valet parked at the Omni and upon arrival to the restaurant we were seated immediately. We were served delicious bread while we waited for our food. One thing to note, where we sat was not completely private, we ended up talking to the people next to us which was ok, the tables were kinda close together on the back wall.
My husband ordered the blackened ribeye medium rare (I think it was a ribeye) and I ordered the filet Mignon medium well. When our food finally came out, my husbands steak was cooked medium well and mine was well done!!! Our server took them back and within a few minutes had fresh steaks back to us, only this time, my streak was medium rare and my husbands was rare and they did not bring me the right side dish that I originally ordered! Needless to say, mine got sent back AGAIN and hubby just ate around his. Three times sent back and finally I was so hungry I ate it.
We ordered dessert after all this, which was very good, and despite all the food problems still made it to the show on time. However, if we have ever had an issue in the past at different restaurants, a manager always spoke with us, even if just to address and notice the issue. No one came to talk to us, the server did apologize and gave us 10% off our $80 dinner (before tip). I was very disappointed in our overall experience. I would go back to give them another try if we go to the symphony again because of the convenience, but I would not get steak again.
Had lunch here on a Friday. We were served requested Hot Tea with no water in the teapot! Chicken Caesar Salad had chicken that was extremely dried out. Grilled fish sandwich was cool in the middle. Manager gave us a perfunctory "sorry about that" when we related this to her.
The waiter was slightly more solicitous and gave 15% off the Caesar salad. Despite its proximity to the theatre and Symphony, it will be a long time before we return.
The restaurant has a good crowd before the theater events. The menu has nice variety, food is good and the service does a great job of getting you fed and out in time for the theater.
Its always a pleasurable experience. The is always good. My wife and I love atmosphere.
I like the food and the service; however, I feel that Open Table misled me during the reservation process. You advertised a Thanksgiving Buffet. When I got there the Buffet was over and I ordered from the menu. When I check the fine print, you were honest; but, you were not clear in the way you presented this to me. I would like a refund or a free meal for three some other nice place. I would also like to request that you refrain from you "slight of hand" marketing gimmicks. I know is it was not accidental and feel that I should be compensated. I had no options when I arrived.