JP Charlotte

4.0
278 reviews
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$30 and under
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American
JP Charlotte is at the heart of The Westin Charlotte. The fresh and vibrant space engages hotel guests and locals alike, bringing together friends, family and co-workers. With its FAMILIAR and COMMUNAL atmosphere, JP Charlotte is the spot where people gather away from home or work—an in-between place that completes one’s urban life. A distinct American approach featuring Brick Fired steaks, burgers and flatbreads, infusing local ingredients and seasonal produce. With an organic aesthetic, the refined textures, regional artifact references and subtle hints towards the natural world create an inviting and APPROACHABLE space for the contemporary traveler.
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Sun 5:00PM - 10:00PM
Mon - Thu 5:00PM - 6:00PM
Fri - Sat 5:00PM - 10:00PM

What 278 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.0based on recent ratings
4.0
food
4.1
service
4.0
ambience
3.7
value
Noise · Quiet
70% of people would recommend it to a friend
5
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HP
Charlotte
31 reviews
Dined a day ago
Overall 3food 2service 4ambience 4

Food was just ok overall. Charcuterie board had some sort of meat that I couldn't even bite into. Wedge salad and cornbread were good. Server was very good. Drinks were expensive.

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AF
New York Area
3 reviews
Dined on July 7, 2019
Overall 4food 5service 5ambience 5

My initial impression was not positive, as the Maitre D' seemed a bit flustered/ill-prepared. He thought
that we were a party of 5 and proceeded to show us to a table for 6. We were a party of 4, and he seemed perplexed when I indicated the table that we would prefer. We were the ONLY people in the restaurant at the time. Thankfully, when we were finally seated, and our waitress, Tiffany, appeared, the situation greatly improved. Tiffany was delightful and competent, and the meal was a good value and delicious. However, we thought that the drinks were a bit pricey.

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D
Raleigh
2 reviews
Dined on June 30, 2019
Overall 1food 1service 1ambience 1

I made a reservation for this past Sunday on Open Table, but the restaurant was closed. Very inconvenient and unprofessional!

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CA
Charlotte
14 reviews
Dined on June 5, 2019
Overall 5food 5service 5ambience 5

Absolutely love this place. Have clients that stay in the hotel so its very easy to meet up with them and enjoy a meal I know that will be good. In the warmer weather they have an outside patio that is wonderful. If your a steak lover this is must.

JP Charlotte
Responded on June 28, 2019

Thank you Carrie! We can't wait to see you again!

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AG
1 review
Dined on May 20, 2019
Overall 1food 1service 1ambience 1

This is a negative review of open table rather than the restaurant. The restaurant was closed for a private party so I had to scramble to find another place for my business dinner. I should have been notified so I could have made advance plans. I do not plan on using pentacle again.

JP Charlotte
Responded on June 28, 2019

Hi Alan, You are absolutely right and thank you for your feedback. Moving forward we will make sure to update this system so all of our guest a aware of changes in our operating hours. We apologize for the inconvenience. JP Charlotte

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ND
Charlotte
1 review
Dined on May 12, 2019
Overall 5food 5service 5ambience 5

We came to JP's for Mother's Day brunch. We love the variety of food that was offer from cheese spread, shrimp, snow crab claws, smoked salmon, prime rib, crepes, NC shrimp and Grits. Of course, I loved the bottomless Mimosa. Our 4 year old enjoyed the kids craft table, we had a few moments to relax. We loved our service, she was personable and provide great customer service. We would come back for brunch.

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BJ
Charlotte
1 review
Dined on May 12, 2019
Overall 3food 4service 1ambience 3

Wait staff was not attentive for the cost of brunch with refills
Took 30 minutes to get the check
Crêpes were premadw and served cold

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YB
Raleigh
1 review
Dined on May 12, 2019
Overall 5food 5service 4ambience 4

Fabulous Mother’s Day brunch !!! They had everything you could imagine

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CA
Charlotte
14 reviews
Dined on May 7, 2019
Overall 5food 5service 5ambience 1

Has everything from burgers to steaks to grits. When warm it has a nice outside patio

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G
Charleston
6 reviews
Dined on April 26, 2019
Overall 5food 5service 5ambience 5

Was referred from a friend to visit and it didn’t disappoint. We tried the Pork Chop which was delicious and cooked perfectly! A+

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OT
Richmond
2 reviews
Dined on April 21, 2019
Overall 5food 5service 5ambience 5

Our favorite place for Easter brunch in Charlotte!

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KJ
1 review
Dined on April 15, 2019
Overall 5food 5service 5ambience 5

I live onthe coast of SC. The red grouper was some of the best I have ever enjoyed. Kuddos to your chef.

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BK
Charlotte
3 reviews
Dined on April 13, 2019
Overall 1food 2service 1ambience 2

Really poor dining experience. Our waiter was very nice but beyond that a waste of money.

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C
1 review
Dined on April 6, 2019
Overall 1food 1service 4ambience 5

Foods was not good. Not worth the money at all!!!!

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j
1 review
Dined on April 5, 2019
Overall 5food 5service 5ambience 5

Excellent food. Had an awesome server. Very reasonable price as well

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LP
Phoenix
6 reviews
Dined on March 25, 2019
Overall 5food 5service 5ambience 5

Very personable service and the food was superb

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L
Jackson Hole
30 reviews
Dined on March 22, 2019
Overall 3food 3service 3ambience 3

Nothing special

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MK
Miami
1 review
Dined on March 20, 2019
Overall 4food 4service 4ambience 3

The service and fruit platter was very tasty. The noise level was al a little loud due to the SIIA conference

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AM
Minneapolis
57 reviews
Dined on March 20, 2019
Overall 5food 5service 5ambience 4

One of the best yogurt granola parfaits I’ve had. Just a review for breakfast but they did a great job with service being spot on even with such a large conference going on and a packed restaurant.

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S
Charlotte
11 reviews
Dined on March 20, 2019
Overall 2food 2service 1ambience 3

Service was non existent and numerous menu items were unavailable for two days in a row.

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S
Charlotte
11 reviews
Dined on March 19, 2019
Overall 2food 2service 1ambience 2

Service was awful and for two days in a row they didn't have certain menu items available...

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SR
Washington DC
1 review
Dined on March 15, 2019
Overall 5food 5service 5ambience 5

Great! Wonderful service and atmosphere.

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JK
Raleigh
18 reviews
Dined on March 15, 2019
Overall 5food 5service 5ambience 5

The food is good, the service is friendly and efficient, the ambiance is open and airy. Who could ask for anything more?

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CW
Charleston
1 review
Dined on March 9, 2019
Overall 4food 4service 5ambience 5

It was awesome. They were very nice and good quality.

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C
1 review
Dined on February 25, 2019
Overall 5food 5service 4ambience 5

Excellent service, got great service even during quiet periods.

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DG
Charlotte
2 reviews
Dined on February 14, 2019
Overall 5food 3service 4ambience 5

Very Nice Restaurant...Limited menu but very tasty. Ambiance was amazing and set the mood.

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B
Charlotte
3 reviews
Dined on February 14, 2019
Overall 2food 3service 2ambience 4

Food was cold and staff slow.
We got chicken tenders for my three year old that he didn’t eat because they had over cooked the tenders. The burgers had no taste and if you order medium rare it comes out well done. It was a 90.00 meal for kids tenders and two burgers with sides.

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EH
1 review
Dined on February 10, 2019
Overall 4food 4service 4ambience 3

I had previously had dinner at JP Charlotte about a year and a half ago (it was delicious!) so when I saw the brunch buffet, I had to try it out. We arrived around 11:30-11:45 and were two of only a few in the dining room. Our waiter was very pleasant and prompt. The experience was lovely until a screaming match ensued between one of the chefs and a female waitstaff over placing a lunch order in advance. They were not hostile, just extremely loud in an uncrowded dining room so the sound carried. Just a very unprofessional action on both their parts.
However, the food was great! The fruit (raspberries, blueberries, blackberries, melons, etc.) were all sweet and juicy. The brioche french toast... that is worth a trip itself. I'd certainly recommend the dining experience and would choose it for myself again.

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OT
Charlotte
1 review
Dined on January 26, 2019
Overall 1food 1service 1ambience 1

I called the restaurant to see how accommodating they were with a dairy and soy allergy and the person that I spoke on the phone put me on hold to talk to the chef about it. Once she came back to the call she said they could accommodate my allergy and that none of the items on the menu had soy. To my surprise, once I was asking about the menu at the restaurant, I couldn’t have anything listed there, only a salad with olive oil as the dressing. The server said that everything on the menu had either soy or dairy or both. Very disappointed with the service and the lack of consistency from the employees I spoke to.

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D
Atlanta
1 review
Dined on January 20, 2019
Overall 4food 5service 5ambience 4

Yardbird dish is excellent! Highly recommend for lunch or dinner

JP Charlotte
Responded on January 23, 2019

Thank you Duane for reviewing your dining experience with us. We are thrilled to hear your enjoyed the Yardbird. Our talented chefs design our entrees to satisfy every guests palate. We hope to welcome you back for breakfast, lunch or dinner soon.

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DA
Los Angeles
5 reviews
Dined on January 19, 2019
Overall 3food 4service 1ambience 4

Food was good- came out in the wrong order , but it was good. ( cheese plates take a long time to prepare apparently) . Service was brutally slow. Brutally. Slow. ( with no mention of it or apology for it - with no management to be seen all night ).

JP Charlotte
Responded on January 21, 2019

Thank you for sharing your recent experience. We appreciate all feedback as we share it with our team to better ourselves. We would like to offer our sincerest apologies regarding your experience. Please contact the restaurant and ask to speak to a manager if you can provide any further feedback regarding your dining experience. Thank you.

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BK
Charlotte
11 reviews
Dined on January 8, 2019
Overall 4food 4service 5ambience 5

The food choices were nice and it was southern contemporary. The food portions were quite small for the price.. I think it was $8 for 6 chicken wing portions. The brisket sandwich was good. The half chicken dish was good except the brussels were undercooked. The service was good.

JP Charlotte
Responded on January 15, 2019

Thank you Bobby for sharing your most recent experience with us. We appreciate all feedback as it helps us to better ourselves. We are thrilled you enjoyed your dining experience with us and our farm to table options. We hope to welcome you back again soon.

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WM
Charlotte
11 reviews
Dined on December 31, 2018
Overall 5food 5service 5ambience 4

1st time diners here, will go back. Sides of pork mac-n-cheese & brussel sprouts were delicious. And the Brisket Sandwich was surprisingly wonderful. Wasn't at all crowded. Seating is not too intimate if that matters to you as the spacing is very open..this makes for great people watching.

JP Charlotte
Responded on January 3, 2019

Thanks Sara for sharing your dining experience with us. We are thrilled to see you enjoyed our delicious Brisket Sandwhich and Brussel sprouts, as well as our award winning Mac & Cheese. We hope to welcome you back for another dining experience soon.

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AF
Greensboro
3 reviews
Dined on December 31, 2018
Overall 4food 5service 3ambience 4

Food was amazingly delicious. Service was extremely slow.

JP Charlotte
Responded on January 3, 2019

Thank you for taking the time to share your dining experience with us. We are delighted you enjoyed your food but would like to apologize for the slow service. I will pass the feedback onto my team so we can better ourselves. We hope to welcome you back again in the future for another great dining experience.

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KR
San Francisco
2 reviews
Dined on December 29, 2018
Overall 5food 5service 4ambience 5

Stayed at the Westin for a night. Great bartender before dinner. Ordered the build your own burger and it was perfect!! Loved the Brussels sprouts!! Delicious.

JP Charlotte
Responded on January 2, 2019

Kimberly, thank you for taking time to share your review of your recent dinner with us. We are thrilled to see you enjoyed your bartender as well as the Build your own burger & Brussel sprouts. Our staff works hard to provide great service and excellent meal choices to satisfy all palates. We hope to welcome you back for another great meal on your next stay.

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L
Western NC
12 reviews
Dined on December 25, 2018
Overall 3food 3service 4ambience 4

Service at Christmas lunch was very good. The food choices were limited... no salad bar and no poultry... only lamb, roast beef, pizza, and seafood.

We would have appreciated some more traditional dishes. What we had was just ok in terms of flavor and cook.

We won't be back.

JP Charlotte
Responded on December 28, 2018

Laura, thank you for sharing your review of Christmas Brunch. We appreciate any feedback to help better ourselves. We would like to offer our sincerest apologies that you did not find out brunch satisfying. Please contact the restaurant and ask for the manager should you have any further concerns regarding your dining experience.

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OT
1 review
Dined on December 22, 2018
Overall 5food 5service 5ambience 5

We got seated immediately food to some time to come to us but it was ALL worth it

JP Charlotte
Responded on December 28, 2018

Thank you so much for leaving a review on your dining experience. We are thrilled to hear you truly enjoyed your food and dining experience with us. Our staff works hard to provide good service & delicious meals for all palates. We hope to welcome you back again for another great meal!

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EP
Raleigh
35 reviews
Dined on December 4, 2018
Overall 4food 3service 4ambience 4

I ordered their classic burger, which came out on the dry side. Fries were good, but extra. Service was very attentive, but then the restaurant was nearly empty at 5:30PM. Not sure who's fault but the Open Table reservation I made had a 1000-point bonus for the reservation I made, but somehow only 100 points were credited.

JP Charlotte
Responded on December 10, 2018

Thank you for taking time to review your dining experience. We appreciate all feedback as it helps us to better our restaurant. We have passed along your feedback to our team, and hope we can welcome you back again in the future to exceed your expectations.

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l
Charlotte
1 review
Dined on December 2, 2018
Overall 5food 5service 5ambience 5

I had brunch with my family for my birthday it was so perfect. The brunch selection was delicious, loved my custom omelet. The breakfast sausage was great tasting. The pastries were lovely and the fruit was fresh and colorful. Then I was brought an Apple dumpling with ice cream and a candle. The Apple cinnamon smell was amazing and tasted so good. The ice cream was so smooth and decadent. The whole experience from the greeting by the hostess to the waitress that was so attentive to the manager who stopped by to check on us was so perfect I left happy and contently full.

JP Charlotte
Responded on December 6, 2018

Thank you Lisa for taking time to leave a review of your dining experience with us. We are thrilled to see that you had such an enjoyable birthday with us and that our culinary team wow'ed you with a custom omelet and apple dumpling dessert. We strive to provide great and unique interactions with our guests while they dine with us. We hope to welcome you back again for another enjoyable breakfast, lunch or dinner!

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S
Philadelphia
86 reviews
Dined on November 25, 2018
Overall 5food 5service 5ambience 5

The Sunday breakfast buffet was worth the price. Our server was wonderful.

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