About Joya Restaurant & Lounge
Joya Restaurant and Lounge provides a modern interpretation of the rich culinary lineage of Spain and Latin America. If you wish to experience a refined Latin-influenced dining experience, new age cocktails and festive live music in a comfortable, contemporary atmosphere, we invite you to join us at Joya Restaurant & Lounge.
Palo Alto, CA 94301
Latin / Spanish, Tapas / Small Plates
Hours of Operation:
Monday - Wednesday 11:30 am - 10:00 pm
Thursday - Saturday 11:30 am - Midnight
Sunday 11:30 am - 9:00 pm
$30 and under
AMEX, MasterCard, Visa
During the spring and summer seasons, Joya often hosts live Latin musical performances on its open air patio. The lastest event information is announced on our website: www.joyarestaurant.com
Abundant free parking adjacent to Joya in the multi-level Florence Street parking garage.
Palo Alto Caltrain stop is just a few blocks away.
Private Party Facilities:
From initial design inception, Joya was envisioned to beautifully accomodate private parties. As such, Joya is a collection of unique, yet flowing separate spaces capable of hosting private parties from 8 to over 200 people in comfortable, modern style.
Private Party Contact:
Nancy Morita: (650) 440-4798
Banquet, Bar Dining, Bar/Lounge, Beer, BYO Wine, Corkage Fee, Entertainment, Full Bar, Late Night, Non-Smoking, Outdoor dining, Private Room, Wheelchair Access, Wine
Joya Restaurant & Lounge Ratings and Reviews
We ordered the vegetable paella @ $30., the presentation was at best sloppy and should have never left the kitchen. There were large chunks of various vegetables that could and should have been bite sized. Worst of all were the large wedge cut pieces of red onion laid on top that were unpeeled and still had the root end with roots still attached.
After hearing good reviews about the food, we decided to go for our date night, which is very special since we have kids and always hard to get away. We arrived 10 mins early and was seated right away with the menu. We proceeded to sit for 10 mins without anyone greeting us or offering us water. Finally, a waiter passed our table and asked if we had been helped. He said he's not our waiter but was able to take our orders. Then for the next 60 mins, we got 3 tapas. The staff who clears the plates or refills our water did a great job. But no one ever inquired if everything came out well or if we needed anything else since that's a waiter's job. We didn't even try to order more food, fearing how much longer the wait will be.
We had to flag the guy who took our order after waiting 10 mins in order to pay . And he was not the first staff we tried to get attention. We left the restaurant still hungry and truly disappointed that we spent our date night here. I would never recommend this place unless you are willing to wait a long time for food or go with a larger group so not easily ignored. And of course, the table of 5 next to us were getting plates after plates delivered while we were waiting for our food :(
Service was awful and food average, been here many times before and may only come back to sit at bar...sangria and yuca fries were the only stand out items of the night...server had another server bring out bday dessert without a candle but we weren't even ready for it, wanted to order more food, then when we were ready for it they brought out with no candle and I saw our server singing "happy bday" to another table...worst experience ever!!!!thank god the company was great and we enjoyed ourselves despite the awful service.
The restaurant called me the day before to confirm. I requested a change in the name of the person the table was booked for. They confirmed the name. But when the person went there, there was no booking. It was done for the CTO of my company and I ended up looking like a fool !
I am writing this review because I love the restaurant and have many happy memories. I want to give feedback because that is probably more important than just getting stars.
The service was excellent. However, the tapas sampler was only okay. The items did not complement each other. I was making an exception by eating meat since the quantities were small. We also ordered the new world chips with guacamole but the guacamole had no salt.
The braised short-rib tacos were really tasteless.
You now have 2 dissatisfied customers. My date and I discussed it the next time we met and we both agreed that the food was a disaster but the walk afterwards was good.
The previous visit: I walked out because the waitress said that there was no way we could get a vegetarian version of the Tapas sampler, something the chef has been making for us for 4 years. Very rude and snobbish. Sigh.
The service was extremely slow and the staff spent a lot of time chatting with each other standing by the bar versus serving customers. I had the sliders with chorizo. The sliders were extremely dry and one had to slather them in the aioli that I requested on the side to get any level of moisture into the food.
Overall, the facility is very good.
One more item, they failed to sign me in as using my OpenTable reservations and did not award me points. I viewed this to be very much consistent with the level of attention to detail of the overall service my girlfriend and I received.
Joya has long been a regular for us. But no more.
Our favorite dish, jerk chicken with luscious pineapple etc is no longer on the menu, and they won't make it. The hanger steak, was done to our medium rare request, but was tasteless.
Service was spotty - one of our ordered appetizers never arrived (we had them take it off the bill) and the other came after our dinners.
I've eaten here several times for special occasions and date night, but this was the first time to hangout at the bar lounge after my meal. During dinner we sat at the front of the restaurant so we can people watch through the oversize open windows. The bar lounge is a cozy place where you can talk and still be heard, no loud music. In the lounge you can still order appetizers with your cocktails.
Nice selection of tapas. Food is consistently good. Service was off during our recent visit. We learned that the original server was "in-training". Fortunately, the trainer stepped in and corrected a few mishaps such as my husband's gin and tonic arriving in 2 separate glasses after he specifically told the server that he prefers his drink half tonic and half gin.
I wanted this place to be special. I really did. But the food wasn't that great, the service was OK, and the food was appropriately expensive as it's on University Avenue in Palo Alto, and the place has to make a profit. I prefer other choices for Tapas in the area, and doubt I will return.
Great place to taste Spanish food fusion - for first time foodies.
The Paella was moist and the combination of shell fish and chicken was OK and interesting.
I have had Paella in Spain and in Peru. Joya came very close to being genuine to their Paella
recipe. We would have it again!
The dates wrapped in bacon was superb! The gazpacho soup was incredible!
It didn't turn out to be a great spot for a birthday date. Appetizers were lack luster and so we're the drink. We were given a cramped up two pax table between two other big ones. No birthday fanciness - just the server wishing my wife happy birthday (honestly I expected more). We bolted from there to the next restaurant for better drinks and dinner. Not going back to Joya again.
service was very good. wine list was very good. the food was absolutely bland - no taste whatsoever - from the tapas appetizers to the main dishes. absolutely bland. Unfortunately, the food recipes have nothing to do with authentic spanish tapas I had in Madrid.
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