The place looked nice and fancy and service was alright not great. Atmosphere was good. The food did not taste as good as I would think from the prices. Steak was plain as was the smashed potatoes. I've had better steaks at cheaper prices. But my fiancé said her king crab legs were awesome.
Every year I pick Journey's for our anniversary dinner. The Prime Rib is most excellent, the appetizers are plentiful and delicious and the staff is always so cheerful and accommodating.
Reservation was a waste of time. Table not ready and had to wait. It was less than ten minute wait but that is why I made the reservation in the first place. Our server was great!
Restaurant was nice, but a bit pricey. Service was great. Nice place for that special evening
Everything was wonderful as always. The absolute best crab cakes and steaks in Kansas City!!
My girlfriend and I reserved a table for Valentines Day. We started at the bar and Jenny was an awesome bartender. We got seated and Darby was our waitress. She did an amazing job. The food and drinks were fantastic. I can't wait to go back for some more amazing food and service.
Amazing food and service but way too bright and noisy to have a relaxing or romantic meal.
Wonderful food and ambiance! We live 4 hours away and make a point to eat here when we are in KC...love Journeys! We will be back!!
The hostess had bad attitude. Was very rude. Waitress was excellent, food was great
It was unfortunate that we arrived early for our table and wasn't acknowledged for 10 minutes. Then had to wait another 40 mins to be sat. Once at the table the poor server was over sat. Wish that the manager or a host would have stopped by. Expected more for a $200 meal. We normally eat here once a month, we will take this off of our list for a while
Food was excellent you could cut the steak with your fork. Prime rib was to die for.
Good food and service reusable price
My husband and I wanted to try The Journey because we frequent Argosy Casino and because Journey offers wood fired steaks. We always order our fillets done medium rare plus (i.e. between medium and medium rare) but were told they could only do medium or medium rare. Therefore the steaks although very tasty were just a bit too well done for our liking since we chose the medium option. Presentation with the huge serving of mashed potatoes on the plate next to the fillet left something to be desired. The au jus ran into the potatoes. It would have been better to have served them in a separate bowl. The spinach/walnut/raspberry salad was a very generous portion and OUTSTANDING. The bread served before dinner had a wonderful taste and nice crust. It was served with delicious honey butter. Our server was attentive and pleasant. We like Patricia a lot. She responded to our every request in a timely manner and made sure to check on us at the appropriate time. I noted noise level as quiet, but we were in the restaurant before 5PM, so that may change when the restaurant gets busier.
Great food...you will not be disappointed. Steaks were super tender, caesar salad was perfect..no dessert we were too full!
Food was exceptional and service was great . One of the best steaks in Kansas city
They were out of my wine and it took a long time for the waitress to inform me. Ordered a different type which wasn't as good.
Our steaks were cooked perfectly and I enjoyed the crab cakes. Even though it is located outside a casino, you don't notice what's outside the doors. Very enjoyable with great service.
The Crab Bisque was fantastic but my rare filet was overcooked. Service was just ok, nothing outstanding like I expected for the price of the food. I could hear the table next to us very unhappy about their steaks being overcooked also. The host stand needs some work also, they seemed very short handed and not very friendly welcome. The place has potential but needs some help.
Awesome as usual. Our ONLY choice for prime rib. Excellent value for the price!
Service was outstanding... Food quality was very poor during each part of our meal
Third time here now. Had the prime rib - excellent! Loved the salad and sausage-stuffed mushrooms too! So far I have NOT been disappointed!
Went for a New Years dinner expecting elegance for $65 a person. Very disappointed. The food was nothing special.
Always our choice for those special occasions! The food is the best in the metro area! Surprising for a casino.
The Journey is one of our favorite restaurants in the KC area. The food is always great, reasonably priced, nice presentation and the atmosphere is always welcoming and friendly. You can dress up or dress down!
I thought the services was especially helpful since I had someone who had to use a wheelchair. The food was very good and the server did explain specials and such to us. A good place for an occasional night out. Pricey for a every week place.
Service and good is always excellent at the Journey Steakhouse.
We had not dined there before and went on Christmas Eve. The food was great and our server was attentive and kept up on everything. Would recommend for a special day or even just a nice dinner out.
While staying at the Argosy hotel and casino our dining experience was truly enjoyable in most part due to our excellent server! The food presentation was awesome and the menu had a great selection.
Prompt service, comfortable private table, excellently prepared dishes, unique selections
Always an excellent steak, great service and friendly staff!!
My boyfriend and I went there for our anniversary and we were not impressed. We had great service but the food was way under our expectations considering how much we are paying for our meal. His 8oz filet was more to well done then medium which is how he order it & my lobster tail was way over cooked. Not sure if we will go back.
The food was very good. One of the best steaks, I have had in a long time. I will be back.
Nice place and great menu. We have been a few times, unfortunately our server wasn't real friendly or attentive this last time.
Fantastic as usual! Took some friends there to try it out and they loved it too!
Journey had wonderful food and service! We celebrated our anniversary and Journey fit like a glove.
The food, service and quiet atmosphere is well worth the trip. I always get the salmon or filet and they are both excellent. My friend always gets the strip steak which she says can't be beat. I also love the never ending hot bread that they bring.
The service is top notch. The food is excellent and the atmosphere is great.
One of the best steaks I've ever had in Kansas City! The service was impeccable and the warm hospitality from Rick and his staff will bring me back every time.
We always asks for Joyce! She always knows what we want without even having to ask. She's super friendly and fast!
I'll start with the positive, the filet mignon here is amazing! But be careful which side you choose, I got a baked potato as did my friend and both of ours were undercooked and cold.
The crab legs were TOO buttery (didn't even know that was possible) but my goodness, you could barely tell you were eating crab. We ended up sending the crab back and ordering another filet. My friend ordered it Med-Well and it came out Med-Rare and took THREE tries to get it to come out right... Was still charged full price for the meal. Our waitress was great and understanding, but just thought it was odd we were never spoken to by a manager for these mistakes, or even offered a discount.
Overall, I doubt I'll go here again. Even if the filet was great.