Did online reservation and received confirmation. When we reached the place found that place stays close on that day. Took my friends to Applebees.
Wonderful service and ambience! And the woodfired grill gives an amazing flavor to their beef. My table mates ordered the prime rib and loved it. But they both wished they ordered an entrée from the woodfired grill after tasting my steak!
Favorite place for my wife and I to go on date night. Will also take kids other times for great food.
The overall experience was good. Our server, bless her heart must have been new and still training. At first she was all alone with no one helping her and watching over her and her ways of doing her job. She got a few things wrong, but then when the food was served she had a senior waitress training her in some serving technics. One thing I would like to mention is the waitress that was training our waitress served me my plate then proceeded to reach over my plate as she was stretched out trying to place my silverware on the proper side of plate. I was a little shocked because I don't think its proper to reach over someones plate of fresh food. either place silverware first or just slide silverware up to customer on closest side of plate. The prime rib came just as we ordered (med rare). Presented well and setup looked good. The prime we are sorry to say was quite tough. The flavor of the prime and the au jus both were very good. We especially liked the au jus flavor. It was unlike we've had before. We will; definitely be going back. However with the price of the food will have us only going on special occasions, instead of on a regular basis. Thank you Jordans
Server (George) was outstanding. Prices were like a big city or resort town, which was surprising. The biggest drawback was that it took over an hour to get entrees from ordering and the place was maybe 30% full. Ate at the Prime Rib the week before on our way through town and it was packed on a weeknight whereas at Jordan's it was so light on a weekend, hopefully the locals support the place. Food is much better at Jordan's in my opinion.
Jordan was our server and the proprietor of the establishment. We enjoyed the quiet atmosphere and really appreciated the quality food. This establishment was a prize find and we plan to make it a regular lunch spot when we have business in Wyoming. Competes with any restaurant in Texas but has better, more personal service.
Restaurant too cold and they serve ice-water.
Staff not trained and the manageress was more interested in complaining about Opentable booking fees.
Cold food (a hot plate is something they haven't thought of).
The server was nice but had to check our order by coming back 3 times. This wouldn't be a problem for a cheap meal but at $40 for a steak is not expected.
The staff decided to open the private dining area beside our table and turn the lights on full while they folded cutlery.
The desert of mud pie was just a giant slab of ice-cream covered in sauce and cream. Poor effort
It was very expensive and it felt like amateur hour.
Denny's is better.
Great food and great service. Brought friends who are new to town and everyone had a great time. Excellent bottle of wine.
We were there on a Wednesday night at 6:30 and the place was only about half to 2/3 full, yet the service was very slow. Server was nice and apologetic, but he clearly was taking care of too many tables. We got our drinks and finally ordered. I order a salad and main course and the wife a main course only. About 10 minutes later he showed up with the main courses and the salad simultaneously. When I said something he blamed it on the kitchen. I sent the salad back. Never were offered drink refills. And at no time did anyone from management come by to see how we were doing. Hostess walked by every 5 minutes but never said anything. Bill finally came after considerable wait, and the salad was on the bill. When I asked the server to take the salad off the bill he did.
The whole dining experience was very good. We were greated at the entrance and seated almost immediately. The food was very good and portions were perfect with great presentation.
Not a good dinning experience, quality of food is poor, cost of the food for what you get no way compares to other fine dinning in town. The Prime Rib was mostly fat and when they have items from the lunch menu that are $9 and the exact same thing on the dinner menu marked up to over $25 for the same portion size why waste you r money, McDonalds is a way better option.
I always get fantastic food at Jordan's. I am never disappointed. The meals are fresh and delicious. I usually have seafood and the chef knows how to cook it to perfection. My spouse gets steak and almost always finds it to be the same. We have tried a variety of items on the menu and they always meet or exceed our expectations. It is so nice to have a restaurant that can compete with the standards of fine dining in a large city. Whenever I want a great meal, a relaxing setting, and a postive dining experience, Jordan's will always be my only choice!
I met a friend for Sunday brunch and was very impressed with the whole experience. Jordan's is a beautiful restaurant, with excellent service, and an awesome selection of delicious breakfast/lunch items. I even received a personal phone call from the restaurant confirming my reservation and making sure I knew Sunday was brunch buffet only.
We didn't get our salads for over an hour and our meal for hour and half. Got out in 2 hours.
Normally food is great and service is fast. Never go on a Thursday night I guess.
Spinach and Artichoke appetizer was so melted with a cheese topping that got hard that it was impossible to eat. They gave us about 10 chips for 6 people. We asked for more chips and were charged extra for them! Unbelieveable!
6 people at the table and ordered the stuffed mushrooms and they brought 4.
We were traveling through Gillette and were pleasantly surprised to discover Jordan's. From the moment we walked in, the staff went out of their way to make us feel welcome. Everyone greeted us with a smile and seemed genuinely concerned that we were having a good experience. The menu was great with a full range of options, whether you want to do it up for a special night out or you're just in the mood for a sandwich or burger. And don't forget to check out the wine list. We got a great bottle of pinot noir for a super price. Plus there are lots of wines by the glass so you can taste around without any commitment. We'll definitely be back the next time we're in Gillette.
We had a reservation for eight people. Arrived and our table wasn't ready, my companion helped hostess set up our tables. She left two menus and said she would bring us more. We never say her again. We waited for twenty five minutes without a server speaking to us. I went to front counter and told man there that we hadn't seen a server or gotten drinks etc. tables around us had been seated and served. Ten minutes later, a manager arrived at our table as we were preparing to leave as we had not been acknowledged yet (35 minutes). He said he would send someone right over. Waitress arrived at table to get our drink orders and informed us as that she was not our server, our server would be right over. We never saw the person who was supposed to be our server. Five more minutes passed without our drinks and the manager came back with two plates of chicken wings to make up for our inconvenience and telling us that the girl who took our drink orders would be our server and she would be right up with our drinks and to take our order. We only had two menus for eight people so server had to bring more menus and then give others a chance to look at the menus. Others that had been seated after us had received their meals and were finishing and we hadn't ordered yet. We got our orders put in 50 minutes after we arrived. We did get our dinners within fifteen minutes of ordering and the food was excellent. Our server was good as she handled the angry folks in the party well and I know that it was hard approaching a table of angry customers. She worked hard for us once she started and although the table wanted to deduct from the tip for the deplorable service at the start, she was tipped well based solely on her performance. I am leaving this review based on the retaurant's performance. We will return in the future but if it is going to be like this again, the great food won't be enough to bring us back.
WE HAD RHEINA (SP) AS A SERVER AND SHE WAS OUTSTANDING
Expensive, and on top of that, rather small portions. Au Gratin potatoes were cold & when replacements came, they were slightly warmer, but center was cool. The bread rolls were a joke.
The hostesses were friendly and enjoyable as they seated us. Our waitress was friendly and helpful. When the place filled with people, there seemed to be a shortage of waitresses in the whole restaurant.
We have kept returning to Jordan's in hopes of better food. So far, not so good. The best dinner we had was September 11th or 12th, 2014. Would like to repeat that one.
The cowboy cut rib eye was great and the other in my group really enjoyed their meals as well. Service was outstanding. Overall a great evening. We will return. Thanks Jordan and John.
Too Expensive, little food, was not allowed to use a gift card. Will not go back
We were unaware of the limited menu. Hostesses should have mentioned it and it should have been advertised (website would have been a great place to do so; I was on the site the night before and there was no mention of the limited menu and the price was in fine print at the bottom of the menu) $67/per person was a little ridiculous for what was offered. However our server nayna was absolutely amazing!
We looked on line and it said Jordan's was open so we made an on line reservation. We had relatives and friends from out of town and we're looking forward to going to Jordan's for a nice dinner. We got there at our reservation time and it was not open. I think this system needs refinement so when the resteraunt is not open it does not allow a reservation to be made.
food was good once we received it, service was less than except able, had to wait every time to get another drink. Did not receive salads at all.
Our waitress Vanessa was very attentive, but the restaurant was so busy that it took a long time to receive our food. We enjoyed our menu choices very much, especially the ahi tuna nachos. The swai fish in the fish and chips was so good and buttery. The surf and turf meal was really delicious and the tenderloin was cooked perfectly! The lobster was a little bit tough. the holiday atmosphere was so inviting and my husband and I had the most romantic dinner!
My wife and I both ordered the small tenderloins. Both steaks were outstanding. Service was outstanding. I've had Seared Duck Breast in the past and that was outstanding. We are impressed with the consistency with which Jordan's executes its menu.
Two suggestions though: 1) the online menu needs to be updated, and 2) perfume on waitstaff. Jordan's no longer has the Bourbon Bread Pudding on its Dessert Menu (which was outstanding when they offered it - wish Jordan would bring it back). The appetizers have also changed somewhat. I also respectfully suggest that perhaps waitstaff should avoid using perfume or cologne. It would have been possible to follow at least one waitress through the restaurant on her perfume trail - too much. Some people are smell-sensitive, and competing smells from other over-perfumed/over-cologned patrons could be too much.
Otherwise, I highly recommend Jordan's Fine Western Dining. I think Jordans is easily the best restaurant in Gillette!
Visited from out of town, met family who also were from out of town. Our original request was for a table for 5, then 7 people showed up, and staff was very accommodating in changing tables. Brunch buffet was excellent. We were able to catch up and visit without feeling rushed out the door. A little more expensive than I'd like to spend on brunch. A little slow with coffee, but overall, we were very happy with our visit and would come again.
This was our second visit to Jordan's. I tried the flat iron bison steak on this occasion and it was delicious! I would certainly recommend it.
The server greeted us warmly and was very friendly and attentive during our entire visit.
Last year we dined at Jordans on thanksgiving and enjoyed our food and excellent service. Hoping for a similar experience we chose Jordans again this year. This year the food was depedant upon salt for flavor, the salad bar was dismal, the half slice of pie we were served was mediocre, and our service was inattentive at best. We had high hopes for a new experience in Gillette, but so far jordans does provide the quality food and service they advertise and charge for on a consistent basis.
This beautiful restaurant has the ambiance of one of the finer restaurants in Aspen. The exterior and interior are gorgeous, with stone, reclaimed barn wood, fireplaces in and out, beautiful old bar with silver dollars, I could go on and on. When I saw the building, I was immediately drawn to it, but honestly thinking that it probably was not going to be a good meal. I couldn't have been more wrong! The food was incredibly good, the service so friendly and attentive, great wine list. I'm not sure I've had a better bacon wrapped filet - and only $22 with salad, potatoes and lovely vegetables! We went back the next night and will return!
Our server, Vanessa, was outstanding! She was definitely what made our dining experience so excellent! The food is delicious, and we love the happy hour specials. Jordan's is our favorite restaurant in town. Dinner can be pricey, but you definitely get what you pay for- the steaks are the best I've ever had. The pork cheese fries are my favorite!
We like Jordans to eat at occasionally. I received an email for $5 burger night. The burgers were amazing and the service was amazing. I plan to do it again and told everyone I could about it.
Visited for the first time. Service was good and menu selection very nice. They had items one would not expect to find in Wyoming.
It seems as if every time we dine at Jordan's we get different non consistent dinners or lunches. The last time we dined there, there were 5 of us. The food was warm to almost cold on some plates. You order an item in the menu expecting it to look and taste like it did 2weeks ago and it's compleatly different. Strange. It's not bad food, just that it's hit or miss on consistency.
Drinks were not made correctly and still bad after being sent back twice. Restaurant only half filled yet took over 1.5 hours to get entrees. Waitress wrote down wrong steak order so two of us did not get the steaks we ordered. THe waitress offered to get our actual order but we told her we couldn't wait any longer. She did not offer to expedite a correction! The food we did get was very good but the whole experience was unpleasant. A gentleman in a blue shirt frequently walked around the restaurant seemingly observing but did nothing and never spoke with us.
Very disappointed in the restaurant. First, they told us that the table we reserved through Open Table was in the bar. Who reserves a table in the bar? Plus they decided it was worth are arguing about it. We asked for a round table that was open since we had an infant with us and he would fit perfectly between two chairs. Nope can't do that it was a different servers area. So we were placed at a table and the infant was placed at the end of the table in the walkway, basically in everyone's way including the server. Nobody used the round table when we were there. Wine list had two different prices for the same bottle of wine, a price difference of $8.00 a bottle. Food was ok, not worth the price, small portions. Not going back!
Waiter an hour after ordering for food, only 1 waitress in the bar area, she did great job but was overwhelming for her. Food was delicious but far to long to wait. Had reservation but was told wait would still be 20 minutes.
We were pleasantly surprised. On 3 other occasions, the disappointments stuck in our heads about Jordan's. The first 2 times, bread was so hard it turned to dust. We were informed that we didn't know what good bread was, and obviously had no experience eating at fine dining establishments. The food was okay, but how we were treated, unfortunately by the same waitress, was a turn off.
The 3rd time was a group. Our waitress collected all tickets and payments, and then dropped them. She had to come back to the tables to sort it all out. A 90 minute lunch turned into a 2 hour and 45 minute one.
Wednesday evening, making a reservation online was perfect. Service good. Food delicious.
Our experience at Jordan's was amazing as usual. Great service, great good.
For starters our party consisted of 6 adults and one child, the waitress came and took our drink order and when it came to the table the drinks were not what we ordered so another 15 minute wait to get the proper drinks. We started to place our food order and we were told sorry we are out of that on several things we opted to get. After settling for what they did have available when it did come out only one of the 6 adult meals was prepared per how it was asked to be and the child's meal was also barely eatable. I feel it was a total waste of money and terribly over priced for the quality of the food and for the proportion size of the meals so needless to say I will not be back to Jordan's to spend or should say waste any more of my money
We just moved to town and they gave us a gift certificate to try the place out, WOW............loved it!! Waitress was awesome, manager on duty was awesome, very nice atmosphere and the food YUM!!! The prices were good too, we will for sure be going there again.