Johnny's Italian Steakhouse - West Chester

4.3
icon/ic_reviewCreated with Sketch.
436 Reviews
icon/ic_price_rangeCreated with Sketch.
$30 and under
icon/ic_cuisineCreated with Sketch.
Steakhouse
Johnny's Italian Steakhouse® West Chester is the first and only in Ohio. The restaurant concept began in Moline, IL with a few very important elements in mind, great steaks, hot music, hot Italian, and a cool place. And that is what you will find when you join us at Johnny’s Italian Steakhouse®. Johnny’s is a steakhouse complimented with a rich Italian background featuring traditional and innovative items and a superior wine list.

The classic interior is reminiscent of the supper clubs of yesteryear. The sophisticated design of the restaurant is welcoming and warm; the illuminated lighting creates an air of mystique and privacy. The classic sounds of Sinatra, Dean and Sammy Davis, Jr. as well as contemporary crooners like Michael Bublé and Harry Connick Jr. surround the restaurant and infuse an aura and rhythm all of it’s own.
What 436 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.3
food
4.3
service
4.2
ambience
4.1
value
Noise · Quiet
85% of people would recommend it to a friend
Sort by
Filters
DS
Cincinnati
22 reviews
Dined 2 days ago
Overall5food5service5ambience5

Wonderful service and delicious food. Will absolutely return

OT
Cincinnati
6 reviews
Dined 2 days ago
Overall2food2service2ambience2

Didn’t realize it was located inside the Holiday Inn. Calamari was over cooked and salty. Crab stuffed shrimp was boring. Service was slow. Won’t be returning.

OT
Cincinnati
1 review
Dined 2 days ago
Overall1food5service1ambience1

Food was excellent, service bad. First the hostess didn’t find our reservation, then when I help her to find it she just told us to go and sit w/o taking us to the booth which for a couple I expected a table. This led to another person to stop us when we were walking to the booth and told us we can’t sit there which led us to explain why this happened. Then the waitress came and ask for drinks less than 2 minutes of us sitting instead of acknowledging our visit and be more welcoming. At the end he just throw us the check

Definitely will not come back

MI
1 review
Dined 2 days ago
Overall4food3service5ambience5

My steak was a tough for it to be medium rare. Other then that everything else was good.

OT
Miami
6 reviews
Dined 3 days ago
Overall5food5service5ambience5

Everything was completely exceptional. The food was wonderful! Our waitress, Penny was absolutely the best!!! Far as hospitality and food quality this is one of the best we’ve been to in the Cincinnati area. We will return!

SD
Cincinnati
17 reviews
Dined 3 days ago
Overall4food3service3ambience4

Valentine’s Day

OT
1 review
Dined 3 days ago
Overall5food5service5ambience5

We went there for Valentine’s Day and had an absolutely wonderful time. The staff was amazing the food was really good and we definitely will come back

BG
Cincinnati
2 reviews
Dined 3 days ago
Overall5food5service5ambience5

This was our first visit and it won't be our last. Great service, wonderful food, nice atmosphere.

MG
Cincinnati
5 reviews
Dined 5 days ago
Overall4food4service2ambience3

We arrived for our reservations to find the bar area full of people and no host at the stand. I had to walk around to the bartender (who was beyond busy trying to tend to the large group at the bar). Only then did someone actually acknowledge that we were there. There was no system or notepad to indicate there were reservations, so when I told the server we had one, she looked lost. The upside is that we were seated quickly.

It took 5 minutes or so for a manager to bring us water. Our actual server would not show up for another 5-10 minutes with water for us. We were never asked if we wanted anything other than water or alcohol to drink. We still needed time to look over the menu more so the server left. It was over 10 minutes before she would come back. We put in an order of zucchini fries and our meal orders. The fries did take a while to come out but was worth the wait. It is a huge portion and tasted really good. It would be a long time before our actual meals came out.

My wife had a crab stuffed fish item and I had the parm crusted steak. Both tasted really good but the side items were severely lacking. My smashed potatoes were just above room temp and band. Her side of veggies looked like they were mostly raw and coated in oil. Our server only asked if we needed anything at the time the food was dropped off and did not return until she brought the check - close to 30 minutes later. I set the check at the edge of the table and it was another server who eventually noticed it had been sitting for a while and took our check to the server.

Even though the food was mostly good, it is severely over-priced. Couple that with pretty much being ignored for an hour and a half (w/3-4 servers and 2 managers walking around), and you have a place that does not live up to the expectations it sets for itself. I could have asked for a manager but I was not about to spend my date night tracking down people who should be doing table touched and serving guests.

OT
1 review
Dined 6 days ago
Overall5food5service5ambience5

Food and service were both fantastic! I would highly recommend going.

SD
Cincinnati
1 review
Dined on February 8, 2020
Overall4food5service3ambience5

This was our 2nd time coming and I must say that the 1st time was a lot better than the 2nd . We did not receive bread until right before our entree came and we did not have the family style salad we just had individual plates of salad. One of the reasons we like to come is for the big bowl of salad.

OT
Cincinnati
1 review
Dined on February 1, 2020
Overall2food1service3ambience2

Complete let down
Food was not worth the prices
Priced like a nice steak place but the reality is this is just a restaurant in a holiday inn. The food was ok at best. Salad drowned in dressing. Steak was chewy and drowned in some sauce. Pasta was bland.

f
Cincinnati
7 reviews
Dined on January 18, 2020
Overall3food4service2ambience3

Nice place (considering it's in a Holiday Inn). The food was good, we each ordered our favorite steak. Our server was in the weeds and kept dropping everything off at our table with a loud slam and little acknowledgement. He did not appear to have any more tables then anyone else. This made for a less then pleasant anniversary celebration. Skip dessert have the $$ and calories.

Johnny's Italian Steakhouse - West Chester
Responded on January 22, 2020

Thank you again for you patronage and feedback. We did address the issues with the server. Thank you for bringing it to our attention. It was great meeting you and we hope to have the opportunity to give you the experience you expect and deserve. Thank you for your patience and kindness. I'm sorry you didn't like your dessert as well. We have a great variety and I'm sure we can find one you would very much love. I hope to see you again soon. Kind Regards, Joe Poye General Manager 513-874-2744

Report
NO
Cincinnati
6 reviews
Dined on January 18, 2020
Overall2food2service2ambience4

There are better choices available for this type of restaurant. Service was lackluster. Of the 2 apps, two entres and two deserts ordered one of the apps was outstanding. The others were below average for this level of a restaurant.

Johnny's Italian Steakhouse - West Chester
Responded on January 22, 2020

Thank you for your feedback and patronage. We really hate that the cuisine didn't suit your personal taste. We are sorry. Most people rave about their experiences. We would love another opportunity to impress. I am always happy to make some suggestions of items I know will WOW. Please don't hesitate to reach out to me if you would like to have a conversation. We love hearing from our patrons. We are always looking to improve and impress. Kind Regards, Joe Poye General Manager 513-874-2744

Report
T
Cincinnati
7 reviews
Dined on January 17, 2020
Overall5food5service5ambience5

Great first experience. Awesome food. Great service. Nice atmosphere. Had dessert was amazing. Hubby came back next day to order dessert to bring home. You gotta try it!!

Johnny's Italian Steakhouse - West Chester
Responded on January 20, 2020

We are so glad you enjoyed your visit with us, We will share your comments with the team . We can't wait ti serve you again, Nikki Williams Director 513-714-4260

Report
OT
Cincinnati
1 review
Dined on January 11, 2020
Overall5food4service5ambience3

First time we went was tonight and I must say, we WILL BE BACK! Tracey in the bar area was seriously the best waitress we’ve ever had and that is saying a lot bc we eat out A TON! She was WONDERFUL. The food was AMAZING from apps, to salad and bread, main course to OH EM GEE THE DESERT!! PHENOMENAL. If you considering this hidden gem.... JUST GO!! U will see! Ask for Tracey’s section. You won’t be disappointed ❤️

Johnny's Italian Steakhouse - West Chester
Responded on January 13, 2020

Thank you for the great feedback. We are so glad you enjoyed your experience with us, We look forward to serving you again soon. Nikki Williams Director 513-714-4260

Report
HA
Columbus
1 review
Dined on January 11, 2020
Overall5food5service4ambience5

We sat in the bar area as has been there before and the bartender was awesome. Had great service even with to large banquets. Tracy did an excellent job serving her table and bar top along with cocktails for the banquets. Calamari was perfect, the meals (stuffed pork chops and chic parm, alfredo, steak) where superb. We are looking to the next time we are in the area to enjoy again.

Johnny's Italian Steakhouse - West Chester
Responded on January 18, 2020

Awesome! The whole staff at Johnny's Italian Steakhouse sure does appreciate you sharing the awesome feedback.

Report
LH
1 review
Dined on January 10, 2020
Overall5food4service5ambience5

We came into this restaurant/bar after a very stressful day of driving in horrible weather and we were pretty frazzled. But the great ambiance and extremely attentive staff really helped us to relax and enjoy our meal and some wine. And everything we ordered was really good! I would definitely recommend this place.

Johnny's Italian Steakhouse - West Chester
Responded on January 18, 2020

This is awesome feedback. We appreciate you and hope to see you again real soon.

Report
MB
1 review
Dined on December 31, 2019
Overall3food3service3ambience3

Two things: 1. My steak was only OK. 2. I made my reservation a week ahead requesting to sit by the band. The hostess was totally unaware/unprepared for my request. There was definitely a disconnect between the online reservation and the people working that night. The band was great, and the main reason I overall had an enjoyable experience.

Johnny's Italian Steakhouse - West Chester
Responded on January 6, 2020

Mark B thank you for sharing your valuable feedback. Please contact me at your convenience as I would love to add you to our email club to notify you have other future opportunities to enjoy live music at Johnny's, I would also book your reservation personally to ensure all request were met. Nikki Williams Director 513-714-4260

Report
OH
Cincinnati
14 reviews
Dined on December 31, 2019
Overall3food3service5ambience4

It was New Year's Eve, so Johnny's was packed. Even so, we were seated promptly and Steve, our server, was prompt and attentive throughout the evening. He did a nice job of explaining the menu, which has a number of options and "upgrades" throughout. The wine list is reasonable in both selection and price point. Our salads were fresh and crisp. We both ordered steak and our entrees were ready in reasonable time. So far so good. My wife ordered her filet medium rare, but it was seriously over cooked - at least medium well. The pasta in her side dish was over cooked and the marinara sauce was bland. My steak was a perfect med rare, but the baked potato side was so cold the butter didn't melt. When Steve checked in, we pointed out the problems and he promptly sent a manager who offered to cook another steak for my wife. She declined as we had to leave so her meal was deducted in full. This was a good effort to make up for the kitchen's errors, but by then what we had expected to be a nice celebration dinner was a dud. I would recommend Johnny's for another visit in the hopes that on a less busy night they would get it right. Johnny's is a mid level restaurant, with quality and price to match. As the saying goes, you (usually) get what you pay for.

Johnny's Italian Steakhouse - West Chester
Responded on January 6, 2020

Thank you for the valuable feedback. We would love the chance to serve you again, I assure you, you will be wowed by our food and service. If you would like to comeback contact me personally to make your reservation, Looking forward to serving you again soon. Nikki Williams Director 513-714-4260

Report
CR
Cincinnati
1 review
Dined on December 31, 2019
Overall5food5service5ambience5

Food was very good and we were treated as important even though it was very busy

MO
1 review
Dined on December 31, 2019
Overall5food5service5ambience5

Spectacular food with a lovely atmosphere! Our favorite foods included the freshly breaded calamari and crab stuffed shrimp.

Johnny's Italian Steakhouse - West Chester
Responded on January 6, 2020

Thank you for the amazing review Morgan. We look forward to serving you again soon. Nikki Williams Director 513-714-4260

Report
J
Cincinnati
5 reviews
Dined on December 31, 2019
Overall5food5service4ambience3

I had lobster and my husband had a ribeye. Our entrées were perfect and side dish mixed veggies were very good. We had a bottle of red wine which we enjoyed. Service was fine. No complaints here! Expensive, but great for once in a while... We were there NYE.

Johnny's Italian Steakhouse - West Chester
Responded on January 7, 2020

Thank you for the great feedback. We are so glad you enjoyed your experience with us, We look forward to serving you again soon. Nikki Williams Director 513-714-4260

Report
OT
Cincinnati
1 review
Dined on December 31, 2019
Overall5food5service5ambience5

Very pleased with our visit

Johnny's Italian Steakhouse - West Chester
Responded on January 6, 2020

Thank you for the rating. We look forward to serving you again soon. Nikki Williams Director 513-714-4260

Report
AD
Cincinnati
1 review
Dined on December 27, 2019
Overall5food5service5ambience4

We had a lovely time. Hostess was extremely nice and hopped over to the bar to fix us a couple drinks while we waited for our table. The food was delicious. We will be back.

Johnny's Italian Steakhouse - West Chester
Responded on January 6, 2020

Thank you for the rating. We look forward to serving you again soon. Nikki Williams Director 513-714-4260

Report
J
Cincinnati
4 reviews
Dined on December 24, 2019
Overall3food4service2ambience4

What a Disappointment, service was terrible and they were not that busy when we arrived. Steaks were all undercooked, but due to how long it took to get our meal we dealt with it. We sat for 20 minutes before a drink order was even taken. First and last time!!!

K
Cincinnati
4 reviews
Dined on December 24, 2019
Overall3food4service3ambience2

Not sure. We realize it was a busy night. But we had reservations for a few weeks and we where seated by the kitchen entrance which you could tell that table was not normally there. Noise level was bad only the two of us and we could not hear each other.

Johnny's Italian Steakhouse - West Chester
Responded on January 6, 2020

Thank you for choosing Johnny's Italian Steakhouse for your recent dinner. We apologize your experience was not what you expected, We would love to have your comeback to have the real Johnny's experience, Please contact me personally to make your reservation. Nikki Williams Director 513-714-4260

Report
OT
Cincinnati
2 reviews
Dined on December 24, 2019
Overall4food5service4ambience3

The food was very good and a good value. The only drawback is it is not walled off from the hotel lobby, so unless you are in the back, you have that view. We had to wait 15 minutes on Christmas Eve for them to "set up" our table. After 15 minutes, we asked if they could seat us at a table that had been open the whole time, and they did.

a
Cincinnati
14 reviews
Dined on December 24, 2019
Overall2food2service2ambience4

We ordered a combo appetizer. The $19 combo was huge and came on 2 large platters. Included calamari, bruschetta, fried ravioli, and stuffed bread. It wasn't bad but tasted like it had been pre-made and warmed up. After the appetizer, we were served a large salad that was for the table to share. It was fresh with a light Italian dressing. Sooo good! For our meals, 3 of us ordered steaks - a filet, a strip, and a ribeye. Every one was overcooked. I ordered medium, and it was completely well done. Had to send it back. The new steak was cooked to a perfect temperature but it had an overpowering flame taste that completely took away from the flavor of the beef. My strip also had a lot of gristle. I also ordered a baked potato. It was under cooked but served with ample butter and sour cream. The best part of the meal was the marinara for dipping one of the appetizers in and the salad. The restaurant itself was really nice and very relaxing. Great atmosphere but the food not so much.

Johnny's Italian Steakhouse - West Chester
Responded on January 6, 2020

Thank you for your valuable feedback, I will share your comments with the culinary team for training purposes. I apologize we did not exceed your expectations and assure you the experience you had with the food is not the norm at Johnny's. Please contact me personally so you can experience the food at it's best. Nikki Williams Director 513-714-4260

Report
OT
Columbus
3 reviews
Dined on December 22, 2019
Overall5food5service5ambience5

Annual tradition for us. Steaks are top notch and tender. Garlic potatoes are delicious. Unfortunately we’ve never been able to tackle any of the wonderful looking deserts.

OT
1 review
Dined on December 15, 2019
Overall4food4service5ambience4

It Was a great experience we loved going to new places since we aren’t from around here. The food was delicious just a little pricey . Besides that it was quiet and a nice dinner with great service.

DR
Cincinnati
4 reviews
Dined on December 14, 2019
Overall4food5service5ambience3

Wasn't a bad restaurant to go to. The food was very good and well cooked. We were rushed as minimal as possible because the chef was leaving which I understood and wasn't an issue. Seating away from the bar area would have been ideal but Service and good was great.

Johnny's Italian Steakhouse - West Chester
Responded on December 17, 2019

Thank you for sharing your valuable feedback., We are so glad you enjoyed your experience. Please don't ever hesitate to make a seating request. If it is available we will always honor your request. We look forward to serving you again. Nikki Williams Director 513-714-4260

Report
OT
1 review
Dined on December 14, 2019
Overall5food5service5ambience5

Food was excellent. Great night.

Johnny's Italian Steakhouse - West Chester
Responded on December 17, 2019

Thank you for the review we are truly grateful for the feedback, Nikki Williams Director 513-714-4260

Report
RJ
1 review
Dined on December 7, 2019
Overall5food5service4ambience4

First time there. Clients in town and everyplace was booked. Food was great and service was also good.

Johnny's Italian Steakhouse - West Chester
Responded on December 10, 2019

Thank you so much for sharing! We appreciate you and very much hope to serve you again soon.

Report
CC
Cincinnati
6 reviews
Dined on December 7, 2019
Overall5food5service5ambience5

Was pleasantly surprised with a restaurant located in a hotel. Great food, ambiance and service. Will go back again.

OT
Cincinnati
4 reviews
Dined on December 7, 2019
Overall5food4service4ambience4

It was great

Johnny's Italian Steakhouse - West Chester
Responded on December 9, 2019

Thank you for the great review we appreciate your feedback! Nikki Williams Director 513-714-4260

Report
RL
Cincinnati
7 reviews
Dined on December 6, 2019
Overall5food5service5ambience5

A wonderful dinner. Great food, great ambiance and great service.

Johnny's Italian Steakhouse - West Chester
Responded on December 9, 2019

Thank you for the great review we appreciate your feedback! Hope to see you again soon Nikki Williams Director 513-714-4260

Report
OT
Oklahoma City
10 reviews
Dined on December 6, 2019
Overall5food5service5ambience4

Wonderful food, will go back as often as possible!

Johnny's Italian Steakhouse - West Chester
Responded on December 9, 2019

Thank you for the great review we appreciate your feedback! Hope to see you again soon Nikki Williams Director 513-714-4260

Report
d
Phoenix
10 reviews
Dined on December 4, 2019
Overall3food3service3ambience3

Had I known the restaurant was located what appeared to be in a Holiday Inn, I would've never selected it for my all male client dinner, which consisted of a business owner and his Executive management team. It just doesn't feel right to invite clients to a hotel restaurant for dinner, at least not this caliber of client. I feel like the description of the restaurant is over exaggerated as well. Oddly enough I second guessed this restaurant because the top tags are romantic, good for a date, and special occasion. I frequent Chicago as well and Johnny's does not remind me at all of the Steakhouses or Italian restaurants there, nope didn't feel like a supperclub of yesteryear either. The courses had long gaps between them, especially between the salad and entrée. Though I ordered a glass of wine, I didn't look over the wine list, but if the wine list is top notch, why didn't the waiter have any recommendations? He didn't recommend anything - I always appreciate the waiter/waitress sharing their favorite items. That definitely happens in restaurant in Chicago!I ordered Johnny's Steak Deburgo. It was good, nothing I considered over the top. And my food was not served hot. I did ask the guests if their food was warm and they all said theirs were, so that I am thankful for. We all enjoyed our desserts, but the tray presentation was not attractive. The desserts looked like they'd seen better days. I don't recall the name of my dessert, but it was really, really good. (Banana cheesecake perhaps). I do want to close by saying the following morning prior to my presentation starting, we visited about our dinner and all of them said their dinner was tasty and they really enjoyed themselves. I know I would've felt differently about this if I hadn't been so irritated feeling like the description of the place was deceiving. If I lived nearby or was a hotel guest, I would return - I will just never bring clients their again.

Johnny's Italian Steakhouse - West Chester
Responded on December 7, 2019

Thank you for your feedback. We appreciate you and do hope to see you again if your ever in town. I’m sorry you weren’t satisfied with the location. I do love to hear that overall everyone enjoyed the cuisine. If you would like to discuss your experience more in depth, I always love speaking with our patrons. Kind Regards, Joe Poye General Manager 523-874-2744

Report
MK
1 review
Dined on December 1, 2019
Overall5food4service5ambience5

Steak was cooked perfectly to order, they even gave us $4 off for lunch husbands birthday! Will be coming back for sure!

Johnny's Italian Steakhouse - West Chester
Responded on December 7, 2019

Awesome feedback! Thank you so much for taking the time to share! We hope to see you again real soon.

Report