Johnny's Italian Steakhouse - West Chester
The classic interior is reminiscent of the supper clubs of yesteryear. The sophisticated design of the restaurant is welcoming and warm; the illuminated lighting creates an air of mystique and privacy. The classic sounds of Sinatra, Dean and Sammy Davis, Jr. as well as contemporary crooners like Michael Bublé and Harry Connick Jr. surround the restaurant and infuse an aura and rhythm all of it’s own.
Always amazing food, service and atmosphere!
This is a tremendous local gem. Attentive service, outstanding food and good value. Dont be misled that it happens to be in a moderate hotel. It is mainstream priced (not hotel priced) and could stand on it's own anywhere. Plenty of space next to an energetic lounge. Minor criticisms are wine list is not reflective of the great quality here and the music was too low to hear (even with minimal crowd).
Excellent food with excellent service made for an enjoyable anniversary dinner. Staff was very attentive without being in our face. Our meal was delicious from the French onion soup to the glorious desserts. Highly recommend their melt in your mouth steaks as well as their seafood selections.
One of the best bone-in steaks I have had! I hate to write such a good review because soon it will be so crowded I will have a hard time getting in!
Food was spectacular, service was impeccable and we will be back every year! Ask for Steve as your server, he is a true gem!
Service was good, waitstaff friendly. Food was average! Salad & bread that came with our entries were outstanding. Husband had a pasta & sausage dish. It was good, flavourful & plentiful. I had a disappointing Lobster Mac ‘n Cheese. Lobster claws were small & watery (probably previously frozen). The sauce was runny! Not worth the price- I sure wouldn’t recommend that dish!
Great service and very good food. Location is nice
Thank you so much for sharing. We love to hear such great feedback. We hope to see you again soon at Johnny’s Italian Steakhouse.
Well my food was awesome but, some of my friends was expecting something different with their meals. So that's why I gave the food a 4. This was my first visit and I was celebrating my birthday. I enjoyed the service and decor of the restaurant. The only thing was it was cold in the restaurant. I think the air was on and it was already cold and rainy.
Thank you for sharing! We appreciate your feedback and patronage. Please come see us again at Johnny’s Italian Steakhouse.
A beautiful new restaurant with a large diverse menu and acceptable service. Our waitress worked hard but had a table of about twelve people who were seated shortly after we ordered and that made it tough for her to give us much attention. We both had veal meals and they were delicious. I would recommend this restaurant. We were celebrating our anniversary and both agreed it was a good choice.
We are so glad to hear the feedback. Thank you for sharing. We appreciate you. Please come see us again soon.
Seated promptly, service terrific, food amazing. Will definitely be back
This is awesome feedback for our team at Johnny’s Italian Steakhouse. We love to hear it. Thank you for sharing. Please come see us again soon.
This was a nice surprise for our first visit here! The beautiful dining room offered a romantic setting and a private, quiet booth. The service was amazing! No unnecessary interruptions, professional, friendly and fast. The food was wonderful! We will be back.
This is exciting to read. Thank you for sharing! We hope to have the opportunity to serve you again soon.
Good experience overall. Four of us dined there on a Saturday night. Reservation is for 8:45 PM We had four steak dinners and two of them seemed a little overdone. We asked for a medium and they were a little bit past that. We ate them Anyway. Overall the experience was fine. We will go back I’m sure.
Our waitress knew nothing about the menu and messed up numerous items. My husbands steak was way under cooked and our bill was still $100 for the two of us. Pretty bummed.
Server was amazing! Great recommendations.
Thank you for sharing. We appreciate you and your feedback. We hope to see you again soon.
This was probably the best steaks my husband and I have ever eaten. Food was outstanding and server was very good. Very pleasant and courteous. Wish there were more Johnnys restaurants in Ohio. We live in Springfield OH so this location was an hour and a half from us. Thanks again for a great meal!
Very good food and ambience too
Service was a bit slow, and the food was not quite what you would expect.
For a $140+ meal, most likely will not be inclined to return. Nothing about the evening makes me in a hurry to return.
Short staffed on a Saturday night which was explained by the hostess. Still took over 20 minutes to get a drink order taken after telling hostess twice that no one had looked at us. Finally manager stepped in. Food was average when we finally go it.
Fred - we appreciate your feedback and patronage. I’m sorry we fell short of your expectations. I apologize. We would love to earn your business back. As you can tell from the other reviews, most people rave about our service and cuisine. We try hard to exceed our guests expectations. When we fail, we are accountable. I hope to hear from you soon. Warm Regards, Joe Poye General Manager 513-874-2744
Excellent first experience wish this restaurant was in our home town!
Thank you for your feedback and patronage. We are excited to hea4 you had such a great time. We hope to see you again soon! Warm Regards, Joe Poye General Manager 513-874-2744
Where do I begin
Ordered frozen drink got a non frozen drink
Waitress forgot what husband ordered as a cocktail
Wrong appetizer brought to table sea food and we do NO sea food
Husband received wrong dinner meal
Waitress did not even check if we needed anything
Manger came over to see if we would like s free dessert which we declined the comp but wanted dessert not even offer dessert menu just our check
Oh yeah when I checked on there was a couple who were walk up and I felt like they were an inconvenience to the hostess she made me well aware they had no reservations not like they were busy an I really could of cared less
Over all made our 32 anniversary an awful experience
Place came highly recommend
Thank you for sharing your feedback and for your patronage. I know my Director reached out to try and earn your business back, we strive to exceed our guests expectations. I’m excited to hear a manager did come by the table. I feel like there was a lot of miscommunication. I’m sorry you experienced anything negative on your special day. I hope you will reach back out to Nikki or myself. We would love to hear from you and impress as well. Warm Regards, Joe Poye General Manager 513-874-2744
Made a reservation for a Saturday evening for a birthday. We were seated right away and our waitress came over immediately and took our drink order. She was attentive throughout the meal. We ordered steaks and they were cooked to our specifications. We ordered the mushroom appetizer. It was delicious. The bread arrived as she gave us our drinks and the food was all hot and served within a timely manner. My dining partner had a birthday and the restaurant gave us a complimentary dessert to take home. We will be dining there again.
Thank you for sharing. We love you enjoyed everything. We hope to have the opportunity to serve you again real soon! Warm Regards, Joe Poye General Manager 513-874-2744
We were reluctant at first considering this eatery is in a hotel, but we were pleasantly surprised. Our server tracy was fantastic. She was prompt and accommodating. The food was delicious.
Thank you for your patronage and feedback. We can’t wait to have the opportunity to serve you again. Warm Regards, Joe Poye General Manager 513-874-2744
While our steaks were wonderful, the atmosphere is not.
Was a excellent experience ,food was superb,highly recommend Johnny’s!!!
Thank you for your patronage and feedback. We hope to see you again real soon! Warm Regards, Joe Poye General Manager 513-874-2744
I thought it was great! The staff was amazing and friendly. The location is nice because it is close to our home so we really had to go down the street. It was peaceful and we enjoyed our family time. We would go back again.
Thank you for sharing. We love that we are close and you enjoyed everything. We hope to see you again real soon. Warm Regards, Joe Poye General Manager 513-874-2744
Worst service I’ve ever had, all the way around the service was poor. The hostess, the bartender and our server .
I hate to hear we failed you on your recent experience. We strive to go above and beyond to exceed our guests expectations. As you can see from the other reviews, most of the the we are very successful. I’m sorry we failed you. Please doesn’t hesitate to reach out to me to discuss you experience more in depth. We appreciate feedback. Again, I’m sorry. We hope to have the opportunity to serve you again. Warm Regards, Joe Poye General Manager 513-874-2744
The hostess and our server were AMAZING! We had a private area which was really nice. Everything was so nice.
We are so excited you took an opportunity to share your feedback. Thank you for your patronage. We look forward to seeing you again real soon. Warm Regards, Joe Poye General Manager 513-874-2744
We ordered medium steak , it was rare , took it back , said well done , it was medium
Excellent service food was timed perfectly and prepared as expected would definitely recommend only draw back was hotel feeling but the is forgotten about as soon as you are seated
We are excited to hear you had a great time. I love that you shared that you forget your inside a hotel. That is great! We appreciate you and hope to see you again soon. Warm Regards, Joe Poye General Manager 513-874-2744
It was the Saturday after Valentine's Day and the restaurant was very busy. They still did an exemplary job with the food and service. Both our dinners were excellent and Steve is the perfect server.
Thank you for sharing. It’s great to know you had a fabulous time and enjoyed everything. We hope to see you again real soon. Warm Regards, Joe Poye General Manager 513-874-2744
Name fits perfectly...50% steakhouse, 50% Italian food. Nice variety of food choices.
Thank you for sharing! We appreciate your patronage and feedback. We hope to see you again real soon! Warm Regards, Joe Poye General Manager 513-874-2744
Everything was wonderful!! Best prime rib I have ever had. A new favorite restaurant for our family.
hard to find because it is in Holiday Inn but really enjoyed it.
Enjoyed this restaurant. We were not staying at the hotel and was looking for something different. We were very pleased with level of service, quality of food, and with the overall ease of getting into the restaurant. We will go back.
Thank you for your patronage and feedback. We hope to have the opportunity to serve you again real soon. Warm Regards, Joe Poye General Manager 513-874-2744
Our food was fabulous. Our server was incredible. We tried some new wines which we liked so much that our server got the bartender to write down the names for us. A wide menu that you can't go wrong with. I highly recommend Johnny's!
Great little place, especially for a hotel. Friendly, attentive staff and competent, if not spectacular cuisine. Fairly extensive and pleasing menu. Good wine list and reasonable prices. We will be back.
was our valentines and on my plate I have a mosquito or im not even sure what it was . and all a did was a remake plate notthisng from the chef or anything I can understand even a hair im really sorry I will give 5 starsa tho to the limonchelo desert
First time that we have gone to Johnny's Italian Steakhouse. We got the Valentine's Day special for 2, which was an appetizer to share, salad, entrée, dessert to share and a bottle of champagne. Pretty good deal for $99. Food was very good, looking forward to going back to try another cut of steak.
Thank you for the review. We appreciate you and hope to see you again real soon. Warm Regards, Joe Poye General Manager 513-874-2744
Food was well prepared, taste very good, reasonable priced. Service excellent. The booth very amble and comfortable. I will return.
My wife and I both had a steak and we both commented they were one of the better steaks we had eaten in a long time. Will return when a steak strikes our fancy again!