JOEY Bentall One

JOEY Bentall One 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. M

   Mahesh

   Vancouver2則評論

   5.0

   在1天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Great experience as always they did a fantastic service
   

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2. A

   Amber

   Vancouver1則評論

   3.0

   在2天前用過餐

   1. 整體 3
   2. 食物 4
   3. 服務 2
   4. 氛圍 4

   Sometimes, I love it here and sometimes it's a miss. Today was one of those misses. I don't want to be harsh in my review as I can only imagine what the staff had gone through prior to my arrival (mother's Day lunch / brunch). However I have to say the host, server and manager on for happy hour just seemed "over it". While again I understand the day they just had there still needs to be a level of professionalism which was not there. The host seemed annoyed, the service was slow, the manager seemed indifferent.
   

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3. D

   Daysi VIP

   Orlando2則評論

   5.0

   在2天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Our waitress Lily was amazing, a great Mother’s Day luncheon.
   

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4. P

   Paula VIP

   Orlando41則評論

   5.0

   在2天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Made reservations for dinner with friends while visiting Vancouver. There are several Joey restaurants in the city, but this one has availability. We were seated in the back lounge area which worked out great because it was quieter and brighter- the front restaurant was a younger crowd - very vibrant. We had a really sweet waitress who was a native of Vancouver and she was terrific- not too much, but attentive and funny. The food was excellent as well. A varied menu of steak, sushi and pasta. Everyone found something to their liking.
   

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5. R

   Robert VIP

   Vancouver12則評論

   3.0

   在6天前用過餐

   1. 整體 3
   2. 食物 1
   3. 服務 5
   4. 氛圍 4

   New test kitchen item, chicken fried rice bowl, very unappetizing, too much sauce. Only took a few bites, do not recommend. The roasted corn guacamole made up for it. Delicious! Lovely wait staff, went the extra mile to accommodate our service dog.
   

   JOEY Bentall One已在3天前回覆

   Good day, Robert, Thank you for sharing your experience with us. We're sorry to hear that the thai fried rice bowl did not meet your expectations due to its taste and sauce quantity; we appreciate your honesty as it helps us improve our menu offerings. We're glad to know you enjoyed the roasted corn guacamole and found our wait staff accommodating for your service dog. Your feedback is invaluable, we apprciate it and you. I would love the chance to connect with you and rectify this situation. Please reach out to me at ashley.fenrich@joeyrestaurants when you have a moment. We look forward to hearing from you. Warm regards, JOEY Bentall One Team
   

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6. G

   Geraldine

   Vancouver3則評論

   3.0

   在2025年5月4日用過餐

   1. 整體 3
   2. 食物 3
   3. 服務 2
   4. 氛圍 2

   The experience overall was mediocre. Due to previous reviews, I was expecting more. Food arrived quickly but overall quality and taste just okay, nothing special. Three tiny (size of palm) short rib tacos cost $25.00 and although tender contained a lot of fat on the very small portions of meat. The appetizer, gyoza was the best thing we ordered. My husband said his pasta tasted ‘pretty good.’ The service was disappointing. There was no checkin in from the server until we had finished our dinner. The restaurant is in a great location and was walking distance to our hotel. Overall, not a memorable dining experience.
   

   JOEY Bentall One已於2025年5月4日​回覆

   Hello, Geraldine, Thank you for taking the time to share your experience with us. We appreciate your feedback, as it helps us identify areas where we can improve. I am sorry to hear that your overall experience did not meet your expectations, and I regret that we fell short during your visit. Our sincere apologies to you both. I understand that the quality and taste of the dishes you ordered were not satisfactory. Your comments about portion size and value are noted, and we will review your feedback with our team. You are important to us, and I would like the opportunity to connect with you and rectify this situation. Please reach out to me at ashley.fenrich@joeyrestaurants when you have a moment. I look forward to hearing from you. Warm regards, Ashley Fenrich—Guest Service Manager
   

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7. R

   Rachael VIP

   Vancouver6則評論

   4.0

   在2025年5月4日用過餐

   1. 整體 4
   2. 食物 4
   3. 服務 4
   4. 氛圍 4

   Only one person got free Prosecco, which was disappointing
   

   JOEY Bentall One已於2025年5月4日​回覆

   Hi Rachael, Thank you for taking the time to share your feedback with us. I am extremely sorry that we did not deliver on a 5-star experience for you. We would love the chance to connect with you and rectify this situation. Please reach out to me at ashley.fenrich@joeyrestaurants when you have a moment. I look forward to hearing from you. Warm regards, Ashley Fenrich—Guest Service Manager
   

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8. M

   Marnie

   Vancouver6則評論

   5.0

   在2025年5月3日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 4

   The staff were exceptional, very attentive. Food was fantastic.
   

   JOEY Bentall One已在3天前回覆

   Hi Marnie, Thank you for leaving us a review! We always appreciate positive feedback from our guests and look forward to welcoming you back soon. Have the best day! Warm regards, Ashley Fenrich—Guest Service Manager
   

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9. J

   Justin

   Vancouver2則評論

   5.0

   在2025年5月3日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   With the reservation, I was seated quickly. The food was executed well, and the service was clean and efficient.
   

   JOEY Bentall One已於2025年5月5日​回覆

   Hi Justin,  We appreciate your review; thank you for sharing it. We're delighted to hear that you enjoyed your time with us; we will share your kind words with the team! We look forward to you joining us again soon; have the best day! Warm regards, Ashley Fenrich—Guest Service Manager
   

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10. D

    Dave

    Vancouver9則評論

    4.0

    在2025年4月29日用過餐

    1. 整體 4
    2. 食物 5
    3. 服務 5
    4. 氛圍 4

    Each an everytime I visit Joey's at Bentall in Vancouver I am more than impressed than I was the previous time. From the moment I walk through the doors with friends of mine we are treated like special guests. It is very rare when the service is not beyond great and even more rare when the food is not beyond great. Joey's at Bentall has become my favorite restaurant in Vancouver. I recommend highly to not just my friends in Vancouver but to friends who visit from other parts of Canada and the world.
    

    JOEY Bentall One已於2025年5月1日​回覆

    Good day, Dave! Thank you for your wonderful feedback! We’re thrilled to hear that each visit to Joey Bentall One exceeds your expectations. It's fantastic to know that you and your friends feel treated like special guests, and we appreciate your kind words about our service and food. Your recommendation means a lot to us, and we look forward to welcoming you back soon! Warm regards, The JOEY Bentall One Team
    

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