JOEY Bentall One

Reseñas de JOEY Bentall One de comensales del restaurante. Basadas en valoraciones recientes.

1. G

   Geraldine

   Vancouver2 reseñas

   3.0

   Comieron hace 1 día

   1. Global 3
   2. Comida 3
   3. Servicio 2
   4. Ambiente 2

   The experience overall was mediocre. Due to previous reviews, I was expecting more. Food arrived quickly but overall quality and taste just okay, nothing special. Three tiny (size of palm) short rib tacos cost $25.00 and although tender contained a lot of fat on the very small portions of meat. The appetizer, gyoza was the best thing we ordered. My husband said his pasta tasted ‘pretty good.’ The service was disappointing. There was no checkin in from the server until we had finished our dinner. The restaurant is in a great location and was walking distance to our hotel. Overall, not a memorable dining experience.
   

   JOEY Bentall OneRespuesta enviada hace 1 día

   Hello, Geraldine, Thank you for taking the time to share your experience with us. We appreciate your feedback, as it helps us identify areas where we can improve. I am sorry to hear that your overall experience did not meet your expectations, and I regret that we fell short during your visit. Our sincere apologies to you both. I understand that the quality and taste of the dishes you ordered were not satisfactory. Your comments about portion size and value are noted, and we will review your feedback with our team. You are important to us, and I would like the opportunity to connect with you and rectify this situation. Please reach out to me at ashley.fenrich@joeyrestaurants when you have a moment. I look forward to hearing from you. Warm regards, Ashley Fenrich—Guest Service Manager
   

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2. R

   Rachael VIP

   Vancouver6 reseñas

   4.0

   Comieron hace 1 día

   1. Global 4
   2. Comida 4
   3. Servicio 4
   4. Ambiente 4

   Only one person got free Prosecco, which was disappointing
   

   JOEY Bentall OneRespuesta enviada hace 1 día

   Hi Rachael, Thank you for taking the time to share your feedback with us. I am extremely sorry that we did not deliver on a 5-star experience for you. We would love the chance to connect with you and rectify this situation. Please reach out to me at ashley.fenrich@joeyrestaurants when you have a moment. I look forward to hearing from you. Warm regards, Ashley Fenrich—Guest Service Manager
   

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3. D

   Dave

   Vancouver9 reseñas

   4.0

   Comieron hace 6 días

   1. Global 4
   2. Comida 5
   3. Servicio 5
   4. Ambiente 4

   Each an everytime I visit Joey's at Bentall in Vancouver I am more than impressed than I was the previous time. From the moment I walk through the doors with friends of mine we are treated like special guests. It is very rare when the service is not beyond great and even more rare when the food is not beyond great. Joey's at Bentall has become my favorite restaurant in Vancouver. I recommend highly to not just my friends in Vancouver but to friends who visit from other parts of Canada and the world.
   

   JOEY Bentall OneRespuesta enviada hace 4 días

   Good day, Dave! Thank you for your wonderful feedback! We’re thrilled to hear that each visit to Joey Bentall One exceeds your expectations. It's fantastic to know that you and your friends feel treated like special guests, and we appreciate your kind words about our service and food. Your recommendation means a lot to us, and we look forward to welcoming you back soon! Warm regards, The JOEY Bentall One Team
   

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4. M

   Martin

   Vancouver1 reseña

   5.0

   Comieron hace 6 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Great food and service, minor Renos occurring on the upper floors but the friendly staff and overall hospitality cancels it out. I will definitely be coming back!
   

   JOEY Bentall OneRespuesta enviada hace 4 días

   Good day, Martin! Thank you for your kind words! We're thrilled to hear that you enjoyed our food and service, and we appreciate your understanding. Our team is dedicated to providing a great experience, and we're glad it shone through. We look forward to welcoming you back soon! Warm regards, The JOEY Bentall One Team
   

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5. K

   Kiran

   Vancouver5 reseñas

   5.0

   Comieron en 27 de abril de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Amazing food, service, and ambience! Came after the sun run and there were many groups of people there. Shout out to the manager who was so involved at this location, helping assist the team on a busy day and greeting customers. Great team work!
   

   JOEY Bentall OneRespuesta enviada hace 4 días

   Good day, Kiran! Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed the food, service, and ambiance during your visit after participating in the Sun Run event. It’s great to know that our manager’s hands-on approach made a positive impact on your experience, especially on such a busy day. We appreciate your recognition of our team's efforts in providing excellent service. We look forward to welcoming you back soon! Warm regards, The JOEY Bentall One Team
   

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6. P

   Pam

   Calgary5 reseñas

   5.0

   Comieron en 27 de abril de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   We went specifically for the tuna club and the Italian donuts which did not disappoint. So yummy. Super friendly service. A great ending to our weekend getaway. Can't wait to go back!
   

   JOEY Bentall OneRespuesta enviada hace 4 días

   Good day, Pam! Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed the tuna club and Italian donuts and that our team provided friendly service. It’s fantastic to know we contributed to a great end to your weekend getaway. We can’t wait to welcome you back soon! Warm regards, The JOEY Bentall One Team
   

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7. H

   Holly

   Los Ángeles9 reseñas

   5.0

   Comieron en 27 de abril de 2025

   1. Global 5
   2. Comida 4
   3. Servicio 5
   4. Ambiente 5

   Great birthday celebration!!! Fantastic service! Food was very good and the ambience fun!
   

   JOEY Bentall OneRespuesta enviada hace 4 días

   Good day, Holly! Thank you for your wonderful feedback! We're thrilled to hear that you had a great birthday celebration and enjoyed our fantastic service, delicious food, and fun ambience. We appreciate your kind words and look forward to welcoming you back soon! Warm regards, The JOEY Bentall One Team
   

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8. D

   David VIP

   Toronto4 reseñas

   4.0

   Comieron en 26 de abril de 2025

   1. Global 4
   2. Comida 3
   3. Servicio 4
   4. Ambiente 4

   Ashley the manager came and asked us about the meal and took care of us as one of the steaks was not done as requested so she removed it from the bill
   

   JOEY Bentall OneSe respondió el 27 de abril de 2025

   Hi David, Thank you for leaving us a review! We always appreciate positive feedback from our guests and look forward to welcoming you back soon. Have the best day! Kind regards, The JOEY Bentall One Team
   

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9. C

   Caroline VIP

   Toronto51 reseñas

   5.0

   Comieron en 24 de abril de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 4

   Great service and delicious food. I had the Farmers Salad and Lobster Spaghetti and they were both excellent.
   

   JOEY Bentall OneSe respondió el 25 de abril de 2025

   Hi Caroline, Thank you for leaving us a review! We always appreciate positive feedback from our guests and look forward to welcoming you back soon. Have the best day! Thank you, The JOEY Bentall One Team
   

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10. F

    Faiz VIP

    Vancouver30 reseñas

    4.0

    Comieron en 23 de abril de 2025

    1. Global 4
    2. Comida 4
    3. Servicio 4
    4. Ambiente 3

    Had to wait in a line of 15 people after making a reservation a few days ago. Do not see the point of making a reservation. Front desk management and seating guests timely needs work and improvement.
    

    JOEY Bentall OneSe respondió el 25 de abril de 2025

    Good day, Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience you faced during your recent visit, particularly regarding the lengthy wait despite having made a reservation. We understand how frustrating it can be to wait in line when you have taken the initiative to secure your spot ahead of time. Please know that your feedback is incredibly valuable, and we are taking steps to address the concerns you raised. We would love the chance to connect with you and rectify this situation. Please reach out to us at jbentall@joeyrestaurants at your earliest convenience. We look forward to hearing from you. Again, our sincere apologies to you. Kind regards, The JOEY Restaurant Team
    

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