My party arrived at 7:15pm but our food did not get to our table until 8:43pm...and they weren't busy when we arrived. Other tables got their food and drinks before we did. When my food arrived, it was cold. The drinks were watered down. I asked to speak to the manager and was told he was helping in the kitchen and would be out to speak with me. After asking for the manager a second time, he or she never came out to address my concerns. To add insult, the server brought out "complimentary" desserts as a way to appease my dissatisfaction. Totally unacceptable. My group will never return to this establishment again until they can guarantee better overall service and hire professional managers!
Our waiter, Matt (tall and slender white dude with strawberry-ish short hair), was actually very attentive. However, I rated service as "poor" because the bus person took 15 minutes to clean our table. Plus this restaurant always tends to take a long time to serve your food and drinks even if they are only at 50% capacity. Perhaps the delays are originating in their kitchen and bar or perhaps lack of enough staff to create an efficient flow; whatever the issue is, must be addressed quickly by management. Other than the above, I love this local LGBT-friendly spot.
Super patio and fun. Can't wait for the expansion.
We had bad service, so-so food, and a large group.
Thank you for always taking such good care of me!!
I go to Joes at least 7-8 times thru out the month. I try and only deal with one waiter, and his name is Steven. There is two Steven there, the one I am talking about is tall skinny with blonde hair. He is the best. I have been there and have gotten bad service from waiters, but I continue to go because of Steven. I wish that all the other waiters was like him.
Totally enjoyed the visit, however the music had something lacking. I was told it was a jukebox. I did not go inside but noticed no real dance music...could have been better.
Placed reservation for a group of friends. I frequent here but this night in particular took an hour and 30 mins for our order to come out. The manager did his part to comp our bill, however it was not a good experience.
Great patio with a young and lively staff. Fun trivia and bingo throughout the week.
I loved dining outdoors. The pimento cheese wontons with pepper jelly are very tasty and the Bloody Mary's are off the chain. The service level and friendliness of the staff is at the top of the list. Joe's on Juniper is a must-visit venue in Midtown for weekend brunch, lunch or dinner.