I will start by saying.. this place never changes, esthetically! Even the menu remains much the same! Otherwise very disappointing in every way! Abit stodginess around the edges really! One of us had very distinct & important dietary requests of which I tried forewarning the reception with a phone call but was cut off by being assured the kitchen could handle anything. I felt abit wary but Great! No issue! Not! The server seemed very cavalier about our requests & although he said he would try to remember, it really wasn’t too difficult of requests! Simply grilled, simply steamed! Pretty easy? No, the fish came swimming in a bean sauce, sauces, sugar! So sad for us. My Chilean Sea Bass was a white fish of some sort- not the rich large flaked Chilean Sea Bass that I have enjoyed many times in the past! Nicely crusted but no one was interested in how I was enjoying my entree! No one asked, seemed no one cared. I had a little verbal sparing match with ‘ the chef’ who was not heartfelt at all! There appeared no one else who could take care of issues on the floor! Maybe Chef is spreading himself too thin! In the end, our bill was taken care of and thank goodness, as I still have a bad taste in my mouth! Will not recommend & will not return!
Jilian's is a long-time Palm Desert restaurant located on famous El Paseo, the famous shopping street in Palm Desert. Jillian's is tucked back off the street and is a charming restaurant. Everyone who works at Jillian's is well trained. Service is exceptional and the food is a real treat. The menu changes and the specials are worth trying. We always have a memorable experience at Jillian's. We ordered the "everything but the kitchen sink" and the classic Caesar salad, the special White Fish, Bolognese, and the risotto with rice and fresh corn. For dessert their gelato are delicious! They always bring a special plate filled with chocolate dipped strawberries, dates, dried apricots and house made cookies. Please dress appropriately. This is a beautiful and elegant restaurant filled with history and tradition!
As always the food was delicious! The service was a bit off but the restaurant was very busy. The one surprising thing that happened had to do with the reservation. I booked for two through open table for my husband‘s birthday. Two weeks before the reservation I called to add two people since we were having houseguests. The girl said that would not be a problem and we would have a table for four on the out door patio. When I returned the call from the restaurant the day of our reservation to confirm they had us for only two people. The person’s tone on the phone implied that I really hadn’t called to increase the reservation and there was no room on the patio. We chose to eat inside. I thought a good customer service technique would have been to acknowledge their mistake when we checked in and apologize in person. That did not happen. I was very surprised for a restaurant of this caliber.
We have had a very bad experience in the past
But our evening recently erased our past and established a new relationship which we are Thankful.
Charles was beyond professional and the rest of the staff was beyond exceptional from start to finish.
One of the better meals we have experienced in a long time
Always a wonderful experience! Jillian’s has a very professional, experienced, knowledgeable wait staff. You won’t hear...” hello, how are you GUYS”. How refreshing. Our dishes were fantastic. We had the stuffed pork chop and white fish. You will leave with a smile ... wanting to return once again.
Our favorite restaurant in the desert!
Such a special place. The food and service are all ways spot on.
Everything was fine except it seemed as if the waiter would rather not be there.
Jillian's never fails to please! We always enjoy our dinners there with friends because the food is delicious and we can carry on a conversation!
Jillian's is FANTASTIC!!
We had one of the best dining experiences at Jillian's we have had in and long, long time. We were seated in the outdoor courtyard (which I highly recommend) and we promptly and graciously greeted. The service remained outstanding for the entire 2 1/2 hours we dined. Chef Jay was gracious to come out to greet us and recommend the Chesapeake Bay scallops. After enjoying wonderful appetizers, two of us took the chef's recommendation. Our dishes were fabulous as were the other entrees ordered. The home-made desserts were just as good. I VERY HIGHLY recommend Jillian's in Palm Desert. The food is outstanding, the service is wonderful and the outdoor ambiance is fabulous. I am sure that you will leave as happy as did we.
We had excellently prepared Halibut and Sea Bass, and exceptional service! It was a friends birthday and the created a special evening!
I have been going to Jillian's for years, and the food has always been superb. On our last visit, the service was slow. Ten minutes after ordering an iced tea, we had to remind our waiter that we were still waiting for it. The food was served promptly, but it was very difficult to
get our waiter's attention when we needed something. Our water was never refilled, and near the end of our dinner we had to hail someone to refill our glasses. Front desk welcome was
inviting; valet had our car brought up before we walked through the garden to the parking area. Well worth a visit.
From valet service through desert, we had an outstanding dinner. We were seated inside (97 degrees and windy outside) in what they called the “living room”; it was perfect. For future visits we would sit in the patio area. Our waiter “Victor” made great recommendations throughout the evening. Food was exceptional.
Great dinner! The lobster salad, lamb chops, Lake Superior white fish and of course the berry cobbler where all prepared to perfection. We weren’t rushed and had a great evening!
We made reservations at Jillian's for my 65th birthday. We had heard about it but had never had a chance to try out the cuisine. This has to be the best restaurant in the Coachella Valley. We will definitely be back.
My favorite restaurant in the Palm Springs area. It is beautiful , inviting, and the food is so delicious. It is a very special place and one I will come back to again and again.
Classic restaurant that did not disappoint. Wonderful service, quiet surroundings so you could actually hear each other, and the food was cooked perfectly and presented wonderfully. Our waiter Fernando was excellent--attentive at the right time and left us alone at the right time. Wife had the lobster salad, and I had swordfish. Fantastic. We celebrated our wedding anniversary and Jillian's gave us a complementary assortment of chocolates and sweets. We would definitely come here again
Beautiful and elegant setting in courtyard. Staff was very professional. Food was excellent...except for caesar salad which was very ordinary, especially compared to everything else.
As always, the reception and service were superb. It's one of our go-to restaurants when entertaining out-of-area guests, elegant and welcoming. The food is outstanding; the Lake Superior white fish is incredible. Our visiting friends were truly impressed and enjoyed the occasion.
Jillian’s is always the best! Jay and June are the consumate hosts.
Absolutely perfect. Had a patio sitting and our table was waited on by Mark who responded to all our needs and made my birthday celebration memorable. The food was cooked to perfection and I had the veal which was the special and to die for! We were from Denver but hope to come back one day.
Loved our evening at Jillian's. Didn't want to leave as it was so pleasant in the courtyard. Everything we ordered was top notch. We will definitely return. Only complaint is their policy of long pants only for men could have been mentioned when they called to confirm.
Jillian's is a MUST if you enjoy fine dining! An absolute GEM! I enjoyed the steak and it was prepared perfectly. Jillian's does not take a back seat to your high end, steak houses. They know how to prepare a steak! You won't be disappointed.
Great food and service. Highly recommend.
Food was really not that good and way way over priced. Service was very good but a shame the food didn’t warrant the expense.
Excellent table for 2 in the bar area. Listened to quiet piano back ground. Excellent from start to finish. Will be back. Thank you for a wonderful dinner
Without a doubt one of the best restaurants anywhere. Great service, beautiful ambience & THE BEST food ANYWHERE. My wife and I had Nantucket scallops, Chilean Seabass and rack of lamb. Absolutely phenomenal. I would recommend this restaurant to anyone who wants to remember their experience as an event. Thank you Jillian’s!
A beautiful restaurant, food and service are always excellent.
The lamb was perfect, great evening !
The food, as always, was exceptional. Three people ordered the whitefish and all three raved about the dish! The service was impeccable. Sitting in the courtyard was a delight.
Loved sitting outside on the patio. Great service. Excellent food.
Jillians continues to provide one of the best dining experiences in the Desert. Although the restaurant is large, the varied rooms including the lovely outdoor patio offer many different dining areas. The bar area is more lively and some of the smaller rooms are cozy and quiet. The service is excellent and the food is exceptional. The crowd seems to be an slightly older clientele who appreciate fine dining in an elegant atmosphere, but it's not stuffy so younger diners will also enjoy a special evening there.
Everythiing was great except after everyone was done it was like they forgot we were there. Empty plates stayed on the table for a least 15 minutes.
Jillian's has an amazing patio and great ambiance. The food was amazing as well! Our group had the Strogonoff, Spaghetti Bolognese, and the Special which was a smoked salmon pasta in a dill sauce. The pasta is all homemade. The salads and soups are also great! You also receive a piece of homemade bread served warm yumm! It is a higher price point, but worth the money. Request to sit on the patio.
A lovely meal and excellent service - neither slow or hurried. All 4 members in our party enjoyed the evening.
We look forward to dining at Jillian's when we come to the desert. What can I say? The ambiance is very special. It's so charming and cozy. Service is always top-notch. What a pleasure, the servers are trained professionals, unlike those at many establishments. Francisco, our server, was no exception. He was attentive and helpful, courteous and conversant. The food is always excellent. Perfect portions are beautifully presented. I had the chilled gazpacho soup with crab, to start. It came in a huge bowl - large enough for a meal. It was the best gazpacho I've ever tasted; refreshing overtones with lively spice on the palate. One member of our group enjoyed the Caprese salad with homemade mozzarella and heirloom tomatoes. As entre, the small, sweet, and tender Nantucket bay scallops were accompanied by al dente vegetables, tomato chutney, and potato/corn scallop. These little morsels, flown in daily, are candy from the sea. We were all so satisfied that no one had room for dessert, although we did browse the menu and there were many goodies to choose from. A lovely complimentary plate of mini gingersnaps, dried fruits, and gigantic chocolate-dipped strawberries arrived at our table in time to enjoy them with coffee.
We love this place! It is one of our favorite places on earth. As always, Jay knocks it out of the park on the food; the whitefish was spectacular, the rack of lamb and pork chop to die for. June runs a great dining room and the wait staff are the best.
Celebrated two birthdays and had a fabulous evening! baby bay scallops, veal Milanese, corn chowder... all great!
Really pretty place with good food
Dessert was awesome!!!!!
We had a wonderful experience dining at Jillian’s last night. Despite the reservation mix-up from Open Table, we were treated graciously and the evening was a complete success. Open Table had switched the reservation from Saturday to Monday. So when we arrived for dinner last night (Saturday), they were not expecting us. It was a busy night, but June added a table for us. We had a lovely meal and will be regular customers! I will certainly keep a close eye on reservation details whenever I use Open Table again.