The daily crab cake special arrived burned. The crab cake was actually black with the black side facing up. The burned surface could not be disputed. When we pointed it out to our server, he just looked at us and then after a few seconds said, "Why don't you taste it and let me know after you taste it." Since some of the members of our party were on their lunch hour, we did not have time for a replacement. The server did not offer to have us speak to the manager, or even to bring something that did not require cooking.
I have never experienced anything as disappointing as this - both in the quality of the food, or the lack of responsiveness from the staff.