I made a reservation using OpenTable for 9:30 PM on a Sunday night. I diverted from the freeway driving from Logan Airport in Boston to Newport Rhode Island, because I had not eaten a meal since breakfast. When I get to the restaurant, the doors are locked, and a group of the staff was having a party at one of the tables in the middle of the restaurant. All the lights were on. All the televisions were on. The doors were locked, the staff would noteven answer the door, much less let me in, and they did not answer the phone. This restaurant should not take reservations for times when it is not open. Is extremely inconvenient, and it could be a safety concern. Overall, the worst experience ever ever had using OpenTable.